Worst service manger i not at all nice. kids play around. Worst service of any McDonald's i ever been to will not return read more

This is the best thing I ever ate The chicken nuggets are awesome And the fries. Don't forget the burger read more

I got chicken McNuggets I'm pretty sure ur supposed to fry the chicken not a mask unless it's a recipe lol my waiter was someone named dawn she cooked my mask if ur worried about covid DO NOT get chicken Mcmask (chicken McNuggets) I don't honestly know what is worse fried masks or 5 hairs in my food guess it doesn't matter could't eat my food anyway read more

the worst mcdonald's, first time i ever came here for break and they just stopped letting people order so we would drive off, not worth your time at all their lazy and don't do their jobs correctly. my second time to this one my boyfriend ordered a frappe and got pulled for 7 minutes, the person infront of him and behind him got theirs both at the window, ridiculous. read more

Unfortunately, I witnessed a bug crawling on the floor pass a mop bucket that was behind the counter. Wasn't able to get a clear picture of the bug he was moving fast read more

McDonald's - a red bucket on the floor - Fast Food Near Me - Goshen, Indiana

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Cold nuggets! Gross No apple pie, lied and told me it was inside the kid's meal. Guess it would have been gross too. If your going to serve late night food, serve what is ordered and serve something edible. 100% sure chicken nuggets are supposed to be hot and not cold, dried out yuck nuggets. The person who lied to me was nice. read more

McDonald's - If open 24 hrs... do human food consumption standards change late night? Clearly yes. - Fast Food Near Me - Goshen, Indiana

Went drive there and ordered twice two drinks got to window to hear no one took my order. The person stated she couldn't take take it at the window and drive back around again. Just left and went somewhere else poor service no accountability! read more

Do not come and waste your time here. 70% of the morons at this McDonald's just sit and play with their thumbs. Never will get an order right, and your wait time is at least 45 minutes. Didn't know McDonald's was rocket science now... read more

Food is always messed up, and the servers at the drive-thru don't properly greet you at all. Also, my sandwiches were CAKED in Mustard and Ketchup. The pickles are end pieces and they look disgusting. read more

Stopped for some breakfast food. Ordered a couple sausage muffins and a large Carmel Macchiato. Muffins okay but drink wasn't a large. Spoke with manager and she said that's how the machine does it. Didn't stick tape measure fully into the drink but a full two inches under the lip with foam. Her reply was that's how the machine does it My reply is that I've ordered those here before and it's been near the top. Here response was ‍ read more

This is now the tenth time going to this McDonald's and every time my boyfriend and I pull up they continue to say "sorry we aren't taking orders right now" when they don't even close for another 30 minutes to an hour. It's always the same female worker every time. read more

Standard McDonald's I guess. The play place is interesting I suppose, but a little small. The kids still had fun, but you can tell they would have rather had a better play place. The little they had was musical and interesting, though it surely isn't quiet. read more

McDonald's - Play place! - Fast Food Near Me - Goshen, Indiana

Sat in drive through for 5-10 minutes without even anyone saying give me a minute or nothing, fruit loop with the hoodie apparently can't handle any pressure of more than two cars in the drive through, 3-4 cars drove away that were behind me. If I could give 0 stars I would. read more

This place doesn't deserve a star. I was told at the window...JC, just go home and cook a meal!!! This was the rudest person I have ever encountered on the planet. And when I didn't get the nuggets I ordered, she mocked me in a baby voice. She must really hate her life. What a miserable, mean individual! read more

I would like to give a shout out to Dawn who works at the drive up window here. She is so good at multi-tasking! She is always pleasant, and she gets my order right while she is taking orders from other customers in the drive - thru, making change, and filling beverages. I usually order an item with a substitution, and most McDonalds make a mistake, but Dawn gets it right! Thank you, Dawn! read more

One of the worst McDonald's around. Not even worth you're time to wait in early hours of the morning if you want breakfast because they won't answer the drive threw, or windows. read more

Your average McDonalds. Got a mocha. I just like playing the hidden objects game there while I relax :) read more

McDonald's - a slot machine on the wall - Fast Food Near Me - Goshen, Indiana

This is the worst McDonalds ever. Corporate should just close the place down. Nothing works, staff don't speak "English" so they can't serve you. I will never go back to this McDonald's. Does not even deserve a star!!!! read more

Would rate this as a negative zero, if possible. Went through the drive thru around 4:40 a.m. and waited at least five minutes before being instructed to pull up to the window. We get to the window and wait three minutes and no one showed up. We left. On a different day but around the same time, we ordered after having to wait. We were the only customer upon reaching the window. Money was collected and then we waited and waited and waited at least ten to fifteen minutes then finally received our order. The biscuits were hard and the drink wasn't correct. I was almost late getting to work. read more

I go through drive through at 1145 I think only to be greeted and then ignored when I'm trying to place

Was waiting at the second window and it was taking quite awhile as they were taking orders at the second window due to technical issues. While I was waiting, an employee smoking a cigarette came up to wash the outside of the order window, my window was of course down as I was awaiting my order so her cigarette smoke smelled up my car as I have my 2 month old daughter in the back seat. Also when I got my order it was incorrect which was not a surprise as the guy at the window just had me tell him my order without writing it down and then went back to the kitchen to repeat my order by memory. read more

They say the drive thru is open 24 hours. That's somewhat true. Customer service is adequate at best. The food is bland and not really hot. If there a another alternative, go there. read more

So first off, they were slow to take our order. Had to wait about 5 minutes. Then once we pull up and get our food, my buddy checks the bag and ofc they forgot our fry with our meal. then they complain that we didn't get a meal when I am very specific over the intercom because I know how slow McDonalds workers can be. The lady then proceeds to act like it's our fault they screwed our order and all in all they gave us the wrong sauce, forgot a straw, and charged us with a meal but didn't give us the fries. read more

they did not take anyone's order through drive thru and it took literally 45 minutes for 3 drinks! they don't even call out the order name and just sit it on the counter so customers don't know when their order is ready. this business is so slow and is also messing up on everyone's order. i do not recommend this location AT ALL. read more

I just drove by the McDonald's at 2001 Lincolnway E, Goshen, IN 46526 and seen the American flag being flown above their building. Normally, I would get goosebumps from seeing an American company flying the American flag because I love my country and know firsthand what it represents, but this McDonald's American flag was flailing in the wind because one of the two cords was broken, the flag itself was in very poor condition and the ends of the flag was tattered and ripped up in several places. I'm asking anyone who's reading this review to PLEASE contact the store and let them know how disrespectful it is to fly American flag in the poor condition it's in. They could take it down and take it to any local DAV building or Armed Forces center and they will make sure the flag get's retired in a proper and respectful way. McDonald's could then buy a new American flag to replace the old one. I'd rather see the pole empty than to see an American flag presented in an unacceptable manner. If the owners are seeing this review then I first want to thank them for showing their patriotism by flying the American flag, but PLEASE if you do fly it then make sure the American flag is maintained and kept in good order. If I notice that you have taken the flag down and retired it in a proper manner, and then bought a new one to fly then I would happily remove this post and write another more positive one. I've spilled my own blood in many countries fighting for our freedom and way of life and I've lost countless fellow soldiers who's paid the ultimate sacrifice for our country and to see an American business fly the American flag in a disrespectful way, really brings me to my knees in anger and contentment. I really don't think you're doing it in a insidious manner, but nonetheless, it's still disrespectful and needs to be remedied ASAP. read more

Go up to order and waited for 5 minutes without them saying a single word. "Hello, are you open?" Waits another 5 minutes with no word... go up to the window cause now I'm confused cause it says their open. No one there... yeah, never going back. I swear it's in the McDonald's application to make sure you suck at your job. read more

Showed up at 9:30. Still currently sitting in the drive thru at 10pm watching employees walk out to their cars and these people think they're deserve $15 an hour. Not sure what's going on at this mcdonalds but the employees are horrible. read more

Would be zero stars if that was possible. Horrible customer service,horrible food as usual, and their equipment had been broken for months and they told me they just weren't gonna bother to fix it. read more

This restaurant is a joke! Poor poor customer service! I waited almost 30 minutes for a single cup of coffee (and no...they weren't even busy) and when I expressed my disappointment and requested my receipt to file a complaint, I was greeted with a blank stare. Morons! read more

If I could give this place negative stars I would. Worst place on earth to eat.... thing is ...its not the food its the service.

Awful awful awful. Children as managers, service is always terrible, food is always wrong & cold.

there were chairs on the tables... at 1:19 PM! almost every table still had trash on it or under it. DO NOT GO HERE IF AT ALL POSSIBLE. you will dislike it to the full extent. reviewbrah would be disappointed and his day would be ruined. I know I am and mine is. some of the TV's aren't even on.... read more

Horrible service could not believe it. Lady taking orders was rolling her eyes the whole time. Saying things like I'm just about to walk out cuz I have a coupon. WOWOWOW CRAZY BAD read more

Worst. McDonald's. Ever. New playground, but they didn't have under 3 toys I requested. They weren't friendly, slow, slow, slow. Frustrating. read more

worst service I've ever had. The employees are rude and unprofessional, they "half ass" the food, and straight up ignore their customers.

The most rude manager I have ever seen. When I walked thru the door she said what do you want. When I went to pay she snatched the money from me. When she brought my food she slammed the tray on counter. Then I was. Going to refill my drink i walked around the line and she told me I needed to stop being around. customers..WAIT am I not a customer so calling the DM read more

Ya know when you walk in there is three people working drive thru , one seating on their butt talking to friends. And you stand their and NO-ONE SAYS A WORD TO .how do stay open with service like that.sevice at this store has not been good for a long time.corporate should look at this store and the mangers to see what is problem is.the only reason they are getting 1 star is because i can't give them no stars read more

Stop at The drive through, ordered a fish sandwich, fries, and a coke. I should have checked out the food before leaving, but didn't until I was a mile down the road. At first I thought that my fish sandwich was just burn. I went back to the McDonald's to return the sandwich for another. Inside was 5 or 6 younger kids all standing around. When I said I wanted to return my sandwich because it was burnt, the kid in the back that apparently had Cook the sandwich screamed out I was crazy that it wasn't burnt! And guess what? He was right, it wasn't burnt. The oil that the fish had been deep fried in was so old that the fish sandwich was a dark dark brown! So this time I looked at the sandwich before I left. Not only was the place a pig sty, food all over the floor, the condiments counter had food and soda all over it and on the floor. All the while these five or six kids were standing in the back talking the entire time! Whoever is the manager or the owners of this McDonald's should start watching their employees because this is the worst McDonald's ever been to! read more

So....I ordered thru the drive through, as usual the speaker does not work right. Plus after ordering my usual McDouble cheese with mustard and pickle only.The girl did not put my order up to verify if it was correct and I could not understand her when she gave me the price. So I pulled around paid her, pulled up to the pick up window. While looking at my receipt I realize she put down McDouble cheese with mustard and ketchup. After telling the girl at the window it was a mistake, told her Mc Double w mustard and pickle only....she took my receipt and told me to pull forward. After waiting for what seemed like a while...the guy came out with a small bag, never said a word to me......I thanked him. Traffic was heavy this time of day, 3:ish, so I crossed Lincolnway at the light. After I was across the road by Aldi's I opened my burger and GUESS WHAT???? My McDouble cheese with mustard and pickle only..turned out to be a McDouble cheese with chopped lettuce,tomato,pickles,mustard,ketchup,and mayo. IF YOU CAN'T GET A SIMPLE ORDER STRAIGHT, PLEASE APOLOGIZE {mistakes happen} But come on I can not eat that !!! If traffic would have not been so bad I would have went back...So I called,,only to get the message that the voice mail has not been set up yet. Why do I go to McDonalds???? Why does anyone go to McDonalds????????? read more