Passing this Micky D's on the way home I had to use the rest room. I came in here to find this restaurant really busy. I went straight to the restroom, it was unbelievably clean. With as many people that were in there the restaurant or that passes through, I would think it would have been the std to keep tidy. There's only one restroom! Looking around, the decor says McDonald's out loud, there branding obviously speaks for it self. With out the words added to the golden arches, you will know who they are. I washed up and then ordered. I had a French vanilla coffee. The cashier asked, cream and sugar. I replied, I don't want white sugar. Do you have anything else, maybe syrup. I saw the light click on in her mind, she gave the jesture that says. Ah ha! We have that! In her mind I'm thinking she her thought, not many people asked for syrup! I also had the world's renowned Filet-O-Fish sandwich. It's always prepared right! What I like about this visit, I wasn't forced to used the kiosk and the interaction with the young lady was very cordial and pleasurable! The do have a big parking lot and like other places in the neighborhood, unfortunately, they do have beggers of outside in the lot, doing what the do best. read more

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1/10. Will definitely be my last time at this location. The drive thru (which supposed to be the fastest) is the slowest all due to them NOT taking orders when you arrive. Terrible. The take the orders at the last window and then proceed to make the order. Causing chaos and confusion for all. It allows the line to back up. Someone like myself with a mobile order should be in and out. Get it together. I don't know who comes up with this stuff but. Please. Make it make sense because it does not. My food was cold by time i got it because I put in a mobile order. Terrible. Place looks clean though. Congrats on that I guess. I suggest you do as everyone else. Take orders at the speaker so it will be ready by the time we drive around. Thanks. read more

McDonald's - Fast Food Near Me - Jamaica, New York

Ok the pros and cons of this particular McDonald's in Jamaica queens . The pros , ordering is quick , plenty of seating which is good if you are waiting to kill time , no mistakes on my order and it's hard to make a mistake on large fries no salt and large diet coke .It's a typical McDonald's now as most have less cashier's and more ordering online and delivery services . Overall not a bad McDonald's but I still like my back in the day mcdonalds era the best, 3 stars on my yelp meter . read more

Disgracefully slow drive thru service, waited almost an hour on line to pick up a pre-placed mobile order. Workers were moving slow and inefficiently and were rude/lackadaisical. read more

Terrible the food is taking way too long and the workers are moving like turtle. Waited almost 30 minutes for my order.

The current night manager is the reason the drive-thru and mobile order wait is so long. I'm watching her bark orders at 2 employees. The 2 employees and manager and attempting to help one older woman while everyone inside and outside waits. She rushes by you and ignores you, and she is extremely rude to the workers who are actually doing multiple things at the same time. Really dumb manager here tonight. read more

The Food: the Usual but Fresh; The Service: Family Friendly The Ambiance: CLEAN! Dining room and the Bathrooms read more

Good Lord, the service is atrocious. We took 30 minutes to order two apple pies, the receipt printer was not working, they didn't have change... read more

don't get order from drive through.they let you you order from the first window (that supposed pick up window) will wait for 60 mins to the pick up window they tell you food are sold are .i mean what a boss will hire these stupid worker read more

I came here on 7/28/21, having walked from my nearby job. I was astonished to learn that they didn't let customers dine in even though most everywhere else and the state is open to indoor dining. Quite ridiculous. The food was good, better than a lot of the Mc'Ds I've had. But if I can't sit and eat, I'll go somewhere else. read more

Visited this McDonald's with my cousin from the UK, service was disgusting the employees need to be trained because they have no customer service skills whatsoever. My cousin ordered her meal, so at the pickup when she got her drink cup, we weren't sure where to go, the guy says "over there,without pointing". My cousin politely said I'm not from here that's why I asked. This teenage boy started going off, back talking and wouldn't stop,he had no kind of respect for my cousin, and he has no customer service training whatsoever. We called for a manager, who for one didn't speak English and couldn't diffuse the situation. So my cousin asked for a refund and we left with no food. This location is not even worth 1 star This boy also called my cousin a dick. The whole place needs new management and employees. March 9th 2024 6.41 pm. read more

Very terrible service highly disappointed at McDonald, I order an happy meal for my daughter and when she got her as Sandwich there was no meat inside the sandwich. I order from door dash. read more

McDonald's - a receipt for a take - out order - Fast Food Near Me - Jamaica, New York

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Ordered two coffees one was cold and had a something floating in it and the other one was bitter also ordered a 4 piece chicken nugget and they tasted like cooked erasers. Also the staff were rude and unhelpful. Never again read more

Our Lord and Savior, Ronald McDonald lives here. Therefore, it is an exquisite dining establishment and should be treated as such. Upon stepping in said establishment one should remove both their shoes, as well as their socks and hand them to a worker. Next, you are to repeat these words, "In French Fry we trust, I solemnly swear to give my all to our lord and savior Ronald McDonald". Then, one should expect Ronald McDonald himself to emerge from behind the cash registers. If you are lucky you will get to experience the feeling of his oil-covered gloves briefly touch your skin before he engulfs you whole. read more

McDonald's - Eminem - Fast Food Near Me - Jamaica, New York

This is really one of our favorite McDonald's. I know, that's weird to say, but the staff is always friendly, patient, and they get things right. We had a slight issue with a 2 for $4 breakfast deal this morning, but the manager quickly resolved it. So glad that this McDonald's is here in Briarwood / Jamaica! Great job, management and staff! read more

When I have no idea where to eat. Drive through is good, I got everything in the order, paid and picked up my food. read more

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Terrible, workers don't seem to know what they're doing or worse don't care. 30 mins for drive thru on Thursday night at 11:30pm

I went to this McDonald's and the service is very bad. They had sweet tea but didn't have any unsweetened tea. The worker was rude. The speaker in the drive thru doesn't work properly. I had to yell my order and she still got it wrong. I wouldn't recommend this McDonald's to anyone, nor will I go back to this one. The chicken McNuggets were over cooked and really dry. read more

Its mcdonals lol idk what else to say lol but they're sodas slap better than any other fast food place

Overall, the breakfast is pretty good here. The lunch is not bad either. I like their Premium Crispy Chicken Wrap with Sweet Chili Sauce! Staff is nice, quick. This McDonald's is fairly clean and there are enough supplies of Napkins, Straws, Salt and Pepper, Ketchup for cusomters. I enjoy coming to this Mcdonalds more than the others around the same area. Mainly because there is a private parking lot in the rare! read more

I never review fast food places because tbh it's just fast food. However a Sunday night 9:45pm visit on the drive thru line warrants this 0 star review. The drive thru line reached the street which was not overly alarming as I've seen other locations handle equally long lines in less than 5 mins. However I wasted 30 minutes by staying on this line. One window for payments and for giving the food. Seemed like they did not start "cooking" the order until the payment was rung up. Abysmal. Lady at the window did seem to be moving with purpose though, so seems like flaws with their overall process. read more

This has got to be the worst McDonald's ever !!! I waited on the drive thru line for 40 mins matter fact it's been 40 mins and I'm still waiting there wasn't even that long of a line, I avoided Wendy's because there line was leading out onto the road but I've literally seen them take care of everyone on line get another swarm of cars handle the next wave all whilst sitting in my car and waiting for 2 mchickens . If it wasn't that I already paid for it via the McDonald's app I would've left , and even though my order was confirmed 40 mins ago I still had to wait at the window since it wasn't ready .. highly disappointed . read more

The reason for its 3 stars is because the bathroom I used didn't have water, if I would have known then I wouldn't have put soap in my hands. Also I wouldn't have used that bathroom at all. There was also pee on the floor. They should clean more. Then, I've been waiting since 10 for it to be 10:30 for lunch. Due to I hate Mcdonalds breakfast. I walked in at 10:25 and I asked the employees and they said, "Yes, lunch starts at 10:30." Yet it is 10:38,and no lunch yet. You might think I'm exaggerating but I'm starving. And as I'm writing this review, one employee is saying lunch is at 11. I'm really annoyed. If they don't give me lunch with in the next 5 minutes. I'm walking to Wendy's in this rain. read more

We had car trouble last week and ended up at this establishment and we we're very lucky for that! The staff were the friendliest and most accommodating of any MCD that I've ever visited. We had a baby with us and no one minded a bit! The staff kept the establishment clean and continued to service tables through out. They have the self ordering stations now and a big parking lot. Thanks for making a bad situation much better! read more

Worst McDonald's ever. There's 2 cars ahead of me and it's been almost 30 minutes. Sucky service and they're always forgetting stuff. They really need to get it together in there. Only posted 1 star to get the review up. Would give it 0 stars if I could read more

Worst McDonald's ever! This is like the 4th time of me trying to stop by to get something to eat from that, but you have to wait large amounts of time. The drive thru you're gonna be there till dawn. I could easily go to a actually restaurant sit down and eat my food before, you even pay for your order at this location. I wish I was exaggerating but I'm most definitely not. If you're a late nighter don't stop at this McDonald's. I promise you it's going to be a waste of time. read more

The service was not good I order my food when I get home I missing french fries and sandwiches

Every time I ever order from this McDonald's it's always missing something & the people that work their don't pay attention to what you're telling them when you're ordering. Even when you order from the kiosk the order still comes out wrong. I don't understand how you can mess up a check list that's in front of your face. Never going to this McDonald's ever again! read more

Our drive through server, Maggie was absolutely phenomenal. She was definitely encouraging throughout the entire process despite our inconsistency of knowing what we truly wanted. Maggie walked us through the entire menu and our order to double check that we accurately had the correct order. We are blessed to have this kind of customer service, especially at 12:30am in all of Queens. I would recommend this McDonald's to anyone that needs a late night snack the way we needed it. Thank you Maggie for restoring our confidence in the McDonald's brand, I look forward to getting your service again soon! read more

Never eat here, the food is always cold and stale, the employees always forget something, i ordered uber eats and they gave him someone elses order, thats not on the driver, i called the restaurant they said they would give a free fry and never did and the food was cold and stale as usual, read more

I made the mistake of going here on a hungry-need coffee-morning. What a mistake! The women behind the counter started an amongst themselves. One accused the other of taking the last hash brown. Then after repeating my order thrice, (sausage egg and cheese mcmuffin) she still got my order wrong!!! She gave me egg and cheese only and she made my coffee wrong. Very unprofessional atmosphere. I called them and spoke to a worker because the manager was not there. The worker was defensive first, but then showed empathy after I explained to her my next call will be to McDonalds Corp. She offered me a free meal when I came back. A bigger reward would be a trained professional staff. Drive pass this McDonalds if you can. read more

I don't eat McDonald's but I went here with my sister and cousin because they were hungry. There was no distinct line just a bunch of people standing around. At this point I realized I could run out and get some food and they would still be waiting here so I did just that. When I got back they had just finished ordering and out of nowhere this guy just starts yelling at the cashier and cursing at her, then he stormed out. After a few more minutes, they get their food. My sister asked her cashier if there were any boy toys for the happy meal she bought and the girl says they don't have any left while looking kind of confused. Well her mgr over heard and got my sister a toy from a big box that was right behind the cashier. According to my sister the food is good, but service is definitely not. There were about 10 employees just standing around in one spot while there were a bunch of people waiting to be served. read more

today was the worst experience ever with my food. There's been other occasions were the food or items were missing or the order was incorrectly done, but this time was too much. My order # 22 was taken through the drive through, I had to repeat my order more than once (1) 10 piece nuggets meal, (1) 10 piece nuggets by itself, (1) plain burger with onions and ketchup only, (1) dbl quarter pounder meal and (2) cheese burgers. I got only one cheese burger instead of two, two plain burgers, the nuggets meal and the nuggets alone order and the quarter pounder was uncooked and unable to consume. I spent $30.75 for this order and I had to throw away my quarter pounder away because it was "RAW". I will never buy from McDonald's again and I'm extremely disappointed because this is not the first time that we've gotten uncooked food from this location and we've let it go in the past but not this time. read more

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I NEVER leave reviews. But this establishment is ABSOLUTELY THE WORST! There is NO excuse for us to be in the drive thru line for over 30 minutes just to place my order! Making us take our order at the window is unacceptable. If there is an order speaker box we shouldn't have to wait till we get to a window for our order to be taken! This NEEDS to be addressed! The person at the order window is VERY unprofessional. HE works the midnight shift! The date is 5/6/2021 at 12:55am. He should not be working if he is in customer service! He shouldn't't be working with an attitude like if he's the owner of the place! read more

I see this place is getting not so good reviews but come on people... this is McDonalds!! What did you come here and expect to find?! Red carpets and lobster rolls served to you by people making salaries?! This place is good for what it is and that's not a bad thing. Happy meals are always fun and just make sure you ask for fresh fries or whatever it is you are having and enjoy your meal. Give this place a break. It's okay in my book!! read more

McDonald's - Come on!! Who didn't love happy meals as a child!! :) - Fast Food Near Me - Jamaica, New York

I wish I can give 0 start to this place. This is the worst McDonalds I I have ever been. The drive thru was a a 40 mn waiting. People working there is so in inefficient. Management is the worse very unprofessional and not organization at all. read more

If possible I would give zero stars. I went to this resturant to get my daughter a meal. When I got my order the fries where cold. I explain to the women I needed fresh hot fries because I had to bring them home. She took the fries and went over to the young lady working over by the fries and told her what I had said. Mind you I touch these fries and tasted one. The women at the fry station take my fries I had just turned in put them back into the fryer area mixes them with the new fries and dish me up new fries with the ones I just turned. Now not only is this Covid time but I had taken a bite one of the fries and put it back in the container thinking she was going to throw them away. The young women who took them from me saw me do this. When she brought me back my 'NEW' fries I explain to her that she now contaminating all the fries she looked at me and said so what's the big deal. What am I crazy I could infect 1000's of people if I had Covid and didn't know it are you crazy. I was so upset I demanded my money back and left this is crazy. I'm call the board of health. Because she probably put my food back as well. read more

I love this McDonald's because they're generally pretty fast with the orders and usually they get it right. The parking lot is really small and it's difficult to park and drive out since it's somewhat small. There are people asking for money but I mean it's Jamaica, can't really expect anything else. read more

The worst place I can be cause the service is slow as hell. Wouldn't recommend anyone to go there and I myself wouldn't ever go back there again. the drive Thur had a long line, so I went in to get my food as a take out. It took them about 20 mins to even take my order and to give me my food, and I was hungry as hell and was in rush. I thought McDonald's is a fast food joint, not a slow food joint. I rather go to another McDonald's that. I even been thru the drive thru once, thinking that it would be faster, but nope it was slow as hell and took forever toll for them to take my order and to give me my food. read more

Sorry to say but this McDonald's need some kind of security guard Because every morning I go there for breakfast and a parade of people March up and down The isles come up to your tables axing for money or food Don't get me wrong I don't mind buying a few people something to eat when they're hungry but it's getting out of hand you cannot enjoy your food might have to look for another place to go for breakfast definitely need security guards read more