This McDonalds is fine during the day but at night, the service is awful, its almost always at least a 20 min wait in the drive through, and there is absolutely no comment on or apology for the wait. The night shift crew is unprofessional, does not clean the lobby, and gives you attitude when you're just trying to order and get your food. The other night, we pulled up at the second drive through ordering station and no one even bothered to answer even after us calling out for someone several times. We had to drive back around and get back in line. If you're not going to utilize the second lane, at least put up a sign so that customers don't sit there for several minutes thinking someone is going to take their order. We went inside the lobby once, never again. There was trash everywhere, the drink station was filthy and there was even a chunk of hair on the floor nearby. Disgusting. The owners of this location need to clean house with some of these employees. read more

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The worst fast food location in the city!!! I eat out 30+ times a month and this place is by far the worse!! Once, I was given a kid milk that had already been opened and half drank. When I returned it, no one apologized... They even placed it back in the fridge!!! Seriously!!! Health code violation!!! I've visited this location six times; everytime I have the same experience!!! Rude employees!!! Bad product!!! Dirty! read more

Order from Uber. Gave me a sloppy burger with Mayo and I did not ask for that and of course their ice cream machine was down... like always, and I asked for a Diet Coke and they gave me a Dr Pepper. Not a big deal, but get your orders right read more

This McDonald's is fine during the day but at night it is horrible. Every time we come to the drive thru at night, it takes almost 45 minutes just to get our food. Nobody apologizes for the wait, nobody addresses the fact that it's taking so long. So many cars have pulled out of the drive thru after ordering without their food because they can't wait that long for FAST food. This happens every time and we now go out of our way to a different one because of this reason. read more

Ordered food for take out via the kiosk. No problem there. Received our food quickly for a Thursday night around 10:00 p.m.. Left with our food and took a bite of the Snack wrap (ordered 2) and both were cold and the chicken was hard. The fries were even worse. They were petrified! Ordered the M&M Mcflurry too. whole M&M candies in the McFlurry. Thought they were supposed to be crushed up???!!!!! Worst food ever. Should have just taken that $14.00 and throw it in the trash. That's where all the food ended up :( read more

NOT 24 HOURS! Worst McDonald's Ive ever been to which really says alot. They are supposed to be open 24 hours but nobody there wants to work so they close up at 9pm and ignore you in the drive thru, at the window and then when you walk into the restaurant they hide, we thought they had been robbed bc we could not find an employee in the place. Lazy. The franchise owner should really wonder why there are no sales after 9pm yet check the cameras and see how many cars pulled in and left empty handed. I counted 6 just in the 10 mins I was there waiting tonight. Fire the staff they suck. read more

Horrible Horrible place! The top worst McDonald's ever! All of the employees are so lazy and rude, completely nasty people and for the pay I'm surprised they're that bad! Even the managers roll their eyes at you and are nasty as well and it's so disgusting! My family and I went today and there have been people waiting for 35-50 mins for food and drinks. No one was doing anything and the employees were just walking around not doing anything. This mother that had kids in the car had been waiting for a refund for 20 minutes because the smoothie machine wasn't working and no one took care of her until my husband and other customers had to yell at everyone to give her the refund! We kept having to repeat ourselves saying to give the mother a refund so she can just go home. They finally gave it to her and ended up maki g her a smoothie 2 mins later. But I thought they said it didn't work?? It took us 45 minutes to get a 10 piece chicken nugget not even the meal since they were taking so long with it. And when the other costumers screamed and demanded the manager after almost over an hour, the employees finally brought the manager out. The manager was so disrespectful and so rude and talked back and yelled at everyone. read more

McDonalds isn't a 4 Star Resturant so listen all you Princess who ate bad mouthing them, get a life. Its a fast food genius. I did one very much enjoy the egg and saidagr burritos. Consistently delicious. read more

Worst customer service ever! 3-6-20 stopped by to get breakfast and purchased a Large OJ and was giving a medium size when asked why I was getting a medium when I paid for a Large the employee gave me an attitude and call one of the managers she was the worst person to handle the situation has no manners no customer service skills the worst experience anyone can have at any McDonald's she just gave me an attitude and did not want to hear what I had to say I had questions all she did was to curse me and told me to get the fuck out. So I decided to leave I will go out of my way to to everyone and in every social media and a half to avoid going to this McDonald's read more

Absolute slowest McDonalds in this area. They just put in a double drive-thru to help but it doesn't. They can still only take one order at a time and it's so very slow. The workers have a cumulative IQ of 13. The managers are barely able to change their own pants so how they are managers I don't know. read more

This is a bad one not that many are good. It's fast food so I'm not rating the food quality we all know what we're getting at McDonalds. This location though had me wait as long as a regular restaurant for the food (20 minutes). Then, they would accept cash, also odd that they would not provide a receipt. Then, the cashier was supposed to give me back 30 cents but counted off three pennies as each being a dime. Which I couldn't care less about the change but the fact that a cashier thought a penny equaled 10 cents was a little disturbing. So perhaps the franchise owner may want to look into their own location a little bit. read more

COVID-19 Alert. Went there this morning and none of the employees were wearing either masks or gloves. Not even the people handling food and vending drinks. read more

I have enjoyed this location a bunch of times. The restroom isn't always clean. They renovated in recent years, took away the playground and television. Some of the new seats don't have backs on them. And the counter where you order is not flat/flush - strange design. read more

They should just close that McDonald's down, workers are slow and you wait forever just to get the wrong order

This place has horrible service. They literally stand around and talk and ignore people in line. Dont even try the drive thru because they ignore that as well. It shouldn't take 5 minutes to hand someone a cup. If you order a smoothie dont expect it to be full. It will only be 75% full so its a waste. Every time i go there people are yelling at the staff bc they were in the drive thru lane for ten minutes. read more

I guess the food is the same as any other McDonald's, but this is the nicest one I have ever been in and the service is always good also. Very clean restrooms and a playground for the kids also. read more

Horrible service horrible late night management, they have blinking lights advertising open but they don't always be. And the good few things that they offer they didn't have available. read more

BEWARE! THIS LOCATION STEALS AND CHEATS ITS CUSTOMERS!!!!!!! I'D GIVE THIS LOCATION 0 STARS IF I COULD! I write this review in hopes that people will pay more attention to what they are ordering and make they receive exactly what they ordered. Don't allow anyone any to take you for a fool. I am beyond outraged of this McDonald's location. After ordering through the drive-thru a medium ice coffee I paid my total and receive my coffee. Because I do not come often I am not aware of how big or small the sizes are. I received my coffee thinking it was a little small for medium so I asked the girl at the drive-thru if this was medium. She told me yes and I drove away. When I get to work I have MULTIPLE people tell me she was lied and that I received a SMALL not a MEDIUM as I was told. Not only that I called management and complained. Not only did she carry an attitude with me but continued to tell me I was wrong and I called the wrong location. I double checked the landmarks to make sure it was. Mangagment here is so poor it blows my mind. You would think that a corporate would have a better handle on this. This manager is the biggest piece of S***!!!!!! I am outraged based on principle, not the fact that I was cheated and lied to. How many people have they lied to? How many people have they stolen from? read more

McDonald's Indiantown in Junifer, FL terrible customer service. We couldn't get to where we needed to be on self serve machine. Went to counter to have server help us. She told us we would have to get someone to help us, and proceeded to help the next person at the self serve machine be. We walked out. I'm done with McDonald's. read more

still a one from me. yet again i went at night this time around 9 pm thinking i was safe. drive thru line is around 7 cars deep, sat for about 5 minutes and neither of the cars in either lane moved so i got out of line and drove past the first window. guess what!! drive thru worker sitting on his phone while there's a huge line of cars. all staff and management should be fired and they should find all new staff. absolutely ridiculous. read more

Had a late night snack of chicken nuggets. They were dry, tough, and essentially inedible.

Listen I don't care about the one and a half stars, the staff are five stars. One of our meals got messed up in the drive through, which happens and we didn't mind coming in to fix it. Honest mistakes happen. Antoria helped us as soon as she could and took very good care of us. Please give her a raise because she deserves it. Thank you Antoria!!! read more

Filthy location, even a pig wouldn't eat here. The wait time was very long, food was below par, even for McDonald's standards. Will not return to this locations that's for sure. read more

I ordered a milk shake a kiosk. After 20 minutes I got in line to ask for refund, because they never filled order. The cashier told me milk shake machine was broke. It would have been nice to know this 20 minutes ago! I recommend customers move on to next McDonalds. Service at this one is awful. read more

There is a shift manager named Richardson who is turning this ship around and making it a delightful, fun, and rewarding McDonald's experience. The food quality has always been good at this location. However, the restaurant is cleaner than ever and the quality of guest service is noticeably improved under his leadership. Thank you, Richardson! Thanks to this McDonald's location for always being open after my shifts at work! read more

Bad deal! Run somewhere else! I was there on Sunday afternoon, 2/10/2019, a few customers in line . . . made my order and was waiting for it at the counter. A female food service worker dropped several sauce packets on the floor and quickly picked them up and put them back in with the clean ones. Items that have hit the floor should be thrown away, not placed back in bin with clean food items. :-( I watched for another minute and then asked her if she would please wash her hands since she just picked up items off of the floor and she was getting ready to place food in a bag. She glared at me, stared at me, didn't say a word, and had one hand in a paper food bag getting ready to fill it . . . I said, "Please." Then she washed one hand under running water while the other hand was still in the food bag. Unbelievable! Several other customers were there watching this. I was very polite in asking her to please wash her hands. This is Jupiter, FL! What kind of McDonald's service is this? I will not return to this McD's. Very sad. read more

Where do I start?. It's started of with us wanting sundaes only and they came back with french fries. I got a fudge sundae with extra fudge and apparently a (gift) large fry. It tasted about the same as it did when I had this meal six months ago. 4 stars for taste only. McDonald's is McDonald's........... read more

Waited at the second outside drive-through for five minutes and no one came on to ask for my order. Three cars proceeded through on the inside drive-through lane. Pulled around and no one in either window. Kids these days, lol. read more

I cannot belive this mcdonalds is even still in business every single time i go here there is some reason why i cant be served or some incredibly rude employee who is unable to to anything about it they have to be the worst business i have ever encountered i am literally blown away by how un professional this place is, nothing is ever right, they never have product, i have been deliberatly ignored by employees on multiple occasions it is absolutely outrageous i work late nights and i am constantly turned away by the unbelievably ignorant employees in this place, i have never been so offended in my life not that i expect much from fast food but for god sake at least have food to offer it is inexcusable, this is by far the worst establishment i have ever been to and ive traveled all over the country. This place is a complete disgrace i have honestly never even been so irate to post a review but this mcdonalds is absolutely atrocious read more

Filthy tables. Full overflowing garbage. Wrappers, straws, lids and napkins all over drink station. They may have remodeled the building but it's the same slow inaccurate abrupt service without a smile and lazy workers that won't keep the dining room or bathrooms clean. I had hoped it would have been an upgrade since the remodel. I was sorely disappointed. Went back a week later same night, Friday after football game. Still filthy, 15 min at front counter and no one even took our order. Asked to speak with shift manager and she told me "well, we're short staffed" and when I asked for corporate or franchise owner number she told me there isn't one. Right..... we left and went to Taco Bell. Next Friday, after football game, gave it another go...thinking "well it can't happen three times in a row". WRONG!!! They're just as bad the third time. They had people waiting for ice cream cones for 20 min+ before we even walked in. And the guy had paid, was waiting, and they never bothered to mention their ice cream machine was broken, and had been all day. OMG. It gets worse... they were filling orders from drive thru slowly and totally ignoring the dining room and customers waiting for orders and to place orders. Asked to speak with shift manager (same incompetent butt head chick from last time with an attitude larger than her very sizable ass) and got, guess what?, more attitude and a nasty look to boot. All I wanted to order was a couple of shakes and when I finally got someone to take the order "2 medium chocolate shakes", she repeated back to me " so, one cone and one shake?" I just looked at her and said "really?" And walked out. My best suggestion is once they lose enough business maybe corporate or a serious franchise owner will buy this piece of shiznit McDonald's and turn it around. But hopefully they'll just replace it with a Chick-fil-A. Just sayin' read more

This is your "run of the mill" average Mc Donald's restaurant. No better or worse. I can say the drive-thru is very fast during lunch hours.

Someone please explain to me why it takes 35 mins to get 1 sandwich and chicken nuggets through the drive thru? Absolute worse McDonald's I've ever been to. And this was not the first time it took so long to get food from this FAST food establishment. read more

This place was horrible with food service and they got my drinks wrong even when we went inside they gave us a wrong drink. I wouldn't recommend this McDonald's there are some good ones out there read more

if i could give 0 stars i would. we pulled up to this drive thru (one other car at the window) knowing exactly what we wanted and no one greeted us, we said hello and still nothing. said hello again and someone said "be with you in a second" and that's it. we said okay. waited another 5 minutes and left. this is not unusual for this mcdonald's. we have been entirely disappointed by this location multiple times. this place needs to be shut down and replaced with a chik-fil-a or something... these employees are rude and disrespectful and have no sense of work ethic or customer service. Just terrible. We will never return. read more

I feel that some of the post are very unfair. I frequent this store and many times I will compliment the Manager on how clean the restaurant is, how great the staff is and how fast the service is. Come on folks we are just having burgers. read more

Worst McDonald's I've ever been too. Anytime of the day even when they are super slow they take way too long. Everyone is super rude and I went the other day and thinking it's open 24 hours and they told me they were closed. read more

Now even going off of Mc. Donald's standards this one is pretty bad, usually take a nap in line to wait for someone to come up to the register and then want to go back to sleep once they start talking with their lovely (sarcasm) attitude to words you. Good luck having your order made properly and always make sure to count your change. read more

By far the most arrogant woman I have ever seen in my life took my order. I waited almost 15 minutes in line waiting to record how this ignorant woman treated me and I was surprised by a nice man that gave me my food. Luckily he didn't give me a chance to askif I wanted any sauce. So I jumped back in line eager to get a video of the first employee. I have the best video of this nasty woman that as you can see in the video, I was extra nice to once again, go viral overnight. This obese pig hopefully will lose her job and not be on welfare. If any managers don't see it on worldstar or YouTube feel free to email me and I will be happy to send the video. Oh and my $10 meal is now ice cold after making this account just to comment on how terrible the service was. Thanks mcdonalds employees read more