My husband and I just purchased a house in Florence. We were looking for a place that served…read moreburgers aside from the usual fast food joints. We live about 7 miles from The Shoals Shack and decided to try it out. The person that took our order was very nice and recommended a few choices which was spot on! I had the Shoals burger and onion rings and my husband had the Shack Attack with fries. We also ordered the pecan pie bread pudding. We were both blown away! The burgers were so good and the onion rings were perfectly crispy! The place was very clean and the staff were friendly. I absolutely recommend this place!

4.5/5. My sis-in-law managed to convince us to go on a roadtrip to Florence just to eat. I wasn't…read moreinterested in what she wanted, so my condition was I get food for myself somewhere else. Shoals Shack was my personal choice, and I think I out bought the rest of our crew compared to the restaurant they chose. ;) it was so good! This is a small building on the outskirts of Florence. There's a little parking lot but it's carryout only. I was able to place my order online about 20 minutes before we got there. It was easy and you can even make modifications to your order, which is great! The website said my food wouldn't be ready till 1:45 (I think I ordered ~1:15 or so) but we pulled up at about 1:35 and it was waiting for me! I walked right up to the window and a friendly employee asked if I had an online order. I agreed and confirmed my name and the food was mine! Easy peasy and it was still super hot and not at all soggy. I ordered the Bella burger, which is a burger with mushrooms, Swiss, garlic mayo, and fried onion strings, though I asked for no onion strings on mine. I got a side of French fries and a cup of ranch for dipping. My order was made correctly. The fries were pretty basic but good -- hot, crispy, adequately salted. The ranch was delicious ranch and perfect for dipping. Unfortunately one of my fries did have a small, straight, dark hair attached to it. I'm not wildly squeamish about these sorts of things and it was sort of sitting by itself not touching other fries anyway, so I just chunked it and went about my business. This is really my only complaint for the whole experience. That burger...wow. One of the best burgers I've had in a long time. Perfectly cooked, juicy, a little unctuous but not too much. Soft bun, not soggy, right amount of melt on the cheese, meaty mushrooms in the perfect proportion. And lastly, the garlic mayo really pulled it all together. It was creamy, not overly garlicky, and spread just enough to get a little bit in every bite. I will be hard-pressed not to return here when I'm next in the area. Truly, an awesome burger! I'd be curious to try their other menu items like chicken sandwiches or tacos as well. Thanks, Shoals Shack!

As I drove by, I thought I had been transported to Florida. As I read the menu, I learned I had…read moredocked in the bayous of Louisiana! I ordered a jumbo shrimp basket, blackened, with ranch potatoes (loosely mashed with ski skins still on) and fried corn nuggets. I have just ONE word to say, "Simply Delicious Through and Through! Every bite is MAHvelous!" I WILL be back.

The food sucks since the Chef, Cappy, left. It's been one day and already see the decline, glad I…read morewon't be around to see what it looks and tastes like in a few weeks!

Great food and service was wonderful! Service was also very quick. Clean restaurant and highly…read morerecommend!

It has been four years since I have been here. About a 30 minute wait, but not because of the…read morecrowd. Over half the tables were open. But minimal wait staff. Waitresses were running wide open, trying their best, but just couldn't keep up, even with half the tables closed. Menu was half of what it used to be. I ordered the pasta, it was as good as I remembered but my "toast" was bread with some garlic butter in it, no heat had be applied. Wife said the ribs were as good as she remembered but the sweet potato fries were cold and soggy. Definitely been sitting a while. Very disappointing, when we lived in the Florence area, we ate here 3-4 nights a week. Was always packed, wall to wall with plenty of staff and double the menu choices. Hope they recover and get back to where they used to be, a five star restaurant. Sad to say I could only give three stars this visit.

We've had very good meals every time we've dined here with my favorite being the chopped steak. The…read morefried chicken tenders is also very good and their kitchen made potato chips are very good also. The pork tenderloin is also one of our favorites and it's very tasty. One detraction however is that they do not serve rolls or bread with the meal. Another detraction is that their tea is not the best mix and could be improved as well. There is ample seating for small or large parties however the parking for handicapped is limited in that the paved portion could be larger. We have to use a wheelchair so if the two or three paved handicap places are taken she cannot negotiate the gravel as well. Overall The Woods at River road is one of our go-to restaurants.

The service was ok. I had to go hunt for the waitress to get my tea glass refilled. The place is…read moredecorated like a hunting lodge. The menu is a typical one. My burger bun was soggy on the bottom.

The food used to be good. Because prices are higher I had not been there in awhile. I ordered a…read moreBLT and fries. The Bacon was burnt and crushed like for a salad. The fries were so greasy. The sandwich fell apart. The food was so greasy it went through the paper bag. This happened with other takeout customers, also.​

We've loved Five Guys for years. This is the first time I'm totally disappointed! WHERES THE…read moreMEAT??? I got 1/2 inches of onion, an entire handful of pickles but the smallest meat patty I've ever had. What gives??

Food was good, but service was iffy. Out of 4 stalls in the…read morewoman's bathroom- only one door locked. FIX THIS!

The most disgusting steak I have ever experienced. Both husband and I order 12oz ribeyes. Mine…read moremedium well and husbands medium.. he looked at his and states.. this was a frozen steak. I said no way...steak houses doesn't use frozen steak. I took a bite of mine... yuk. The taste and texture was horrible. I asked the waitress ..was this frozen meat, it tastes aweful! Very kind waitress. She stated, she'll call the manager over. He creeped up to our table. Did not introduce himself. Ask is every thing is OK? Husband in returned, ask him if he was the manager and he replied yes. I told him the taste and texture is awful and ask if this was frozen steak. He said yes, that's the way they receive it. My husband flipped over his steak and ask the manger if he bought it looked appetizing? He admitted no. I can promise you these steaks were not thawed at room temp, the steaks were thawed out in the microwave, then thrown on the grill for a bit of grill marks. The potatoes were left from lunch. Any person who cooks, knows how potatoes look after they are warmed over from lunch. He did take both steaks off of our check and offered to cook us something else. After tasting these steaks and potatoes we had no appetite left for anything from this place. I am posting pictures for proof. The color of the potato is because it's warmed over from lunch.We will never step into another Logan's steakhouse. I will add one positive comment. Our waitress was very nice.we apologized to her. It was not her fault how the kitchen and management sent food out of the kitchen like this. My husband also told the manger.... How could he serve food like this to his customers?

Modern lobby, great food quality at a fair price and top notch customer service. This is an…read moreoutstanding location and it is very easy to see they have a caring and dedicated staff. Thank you :)

We sat at the drive through window more than 10 minutes. Ordered our food, the shakes were…read morewrong....the gentleman graciously corrected it, got the food and went home. Once home the fries were so old we could eat them, my chicken sandwich was so tough I had to throw it away. Before we were able to leave the restaurant, a. arrogant girl demanded to know what we were waiting on. We explained we were waiting on our shake. The only good thing about this trip was the gentleman that took our order. Needless to say we will never be returning back this Jack's.

Great spot. Lots of nice workers and good music. The ice cream is sooooo good. I recommend you try…read moreit

Terrible costumer service. Me and my boyfriend went earlier today and got a strawberry shake and a…read morechocolate sundae. It must have been a new guy on the register but I can't see why they hired him with his attitude. He gave me my food and I had to shove my card in his face before he remembered I never payed. When he gave me my card back I asked him for a spoon, because when he handed me our food he only gave us 1 straw. He looked at me very rudely and in an annoyed tone he said "I gave you a straw though?". Why would I want to use a straw for my sundae lol? He was very annoyed and gave me a spoon belligerently. When I told him to have a good day he looked at me and then closed the window. Do better Dairy Queen

Food is always just ok. Restraunt is clean but lack luster. Server was great. There is something th…read morey use with the st aks that almost al and gives me a stomach ache.

From the hostess, our waitress and to our food runner, we had very friendly and courteous service…read more The restaurant was clean ( as well as the ladies {Sheilas } room). Started with a very tasty and hot bloomin' onion. My husband and I both ordered the Victoria filet, very tender and flavorful. Great service and an enjoyable evening of a spur of the moment dinner stop.