Food is *always* on time, the ambience is calm, almost serene, and the service is ***unrivaled***.

Fries ice cold and soggy, ordered a cheeseburger plain they had tried to scrape off the onions from an already made burger leaving onions on the burger, ordered a double quarter pound with no pickles or catsup received my burger with both on my food. How hard is it to get an order correct from this McDonald. Thanks for the garbage food. read more

Welp I haven't been to this McDonald's since my last post about 2 years ago... boy how some things never change!! Bought a bacon quarter pounder with cheese a spicy deluxe McCrispy and spicy McCrispy extra sauce. Spicy McCrispy extra sauce was fine, the spicy deluxe did not come with tomato chicken didn't taste ... and well the bacon quarter pounder with cheese didn't come with bacon ( please see photos ) absolutely ridiculous! Even after 2 years still the same old same old... you charged me for the bacon but didn't care enough to put it on the burger... sounds like a training issue or the very least employees not giving 2 fig's about the customers who support them getting their paycheck or both.. I think both! Would give zero stars and will Never ever go back to this location or McDonald's period in the future. read more

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If I could leave a half a star. or even barely a star I would. This is the most horrible managed, worst attitudes by employees I've ever seen call themselves a McDonald's. 3 years and I've yet to get a thank you after I got my order, let alone they don't even look you in the face! just horrible attitudes. every promo literally barely lasts a week and you have to drive to the town just to partake in the promo item. like what's the point?! they ran out of the grinch stuff in literally not even 2 weeks in and was so rude about the situation they hand written signs saying they aren't coming back they are out.. like why leave the promo signs up then? now.. they bring the McRib back and they can't even keep those in stock! like what in the absolute hell is going on with this place? to add.. I ordered a sandwich and added a tomato. it was like 20-40 extra cents more and the tomato wasn't even the size of my thumb nail.. ordered a McRib and I've ordered those since I was a child I know what comes on them.. 3 pickles and 3 onions. these idiots put one pickle on it and it's so tiny you don't even taste it. the onions look and taste like they been sitting there all day. and it's slivers.. and they can't even base the meat correctly.. how the fuck you mess up a McRib? u twirl a piece of meat in a pan. you put it on the bun (not sideways) and u add pickle and onion and wrap it up.. not hard. the manager of this establishment needs replaced and FAST your employees and their attitudes reflect back on how they are taught to be towards their guest. morning, mid, nights it's all Ass. I wouldn't care if they shut the entire place down entirely until they can hire people who fit the standards of a restaurant who is the face of the Ronald McDonald house. these sorry excuses of "employees" and poorly lead managers give every thing this company stands for outside their food a very bad name. And for fuck sake how hard is it to throw a straw in the bag and change the damn syrup in ur drinks? take pride in what you do for Christ sakes. literally the absolute worst McDonald's I've ever been to and I'm sadly forced to only have this shit hole as a option as it's the only one in our area close to home. Gonna have shitty food atleast have good customer service. can't have both. read more

Worst service ever. Wish the owner would sale so a real business personnel could take over the facility. Not manage properly with no rush pilot five cars at a time and drive-through and then mix up all the orders inside they mix up all the orders. It just needs to be re-established. read more

I went to the drive-thru here for just two hash browns, and I was told to pull into a parking spot - 15 minutes goes by and no one ever came out... when I went inside to check if I was forgotten, it was actually the case. read more

They absolutely suck, got our order wrong TWO was other people in the lobby with wrong orders too! The manager herself had to come out herself and she "assumingly" fixed all the orders. We got home the second time and the order was still wrong. Service absolutely sucked too. Staff is rude as heck. I don't live in San Francisco lol read more

I love McDonald's it's my favorite fast food restaurant. However, this McDonald's needs help BIG time. Food and service could be 100% better. I drive out of town for McDonald's. Hartsville McDonald's is amazing. Drive the extra 20 minutes because this one sucks read more

I would give zero stars if possible. I called the local McDonald's in Lafayette TN. I work in a nursing facility of 26 residents today is national cheese burger day and our staff wanted to serve cheese burgers from there to our residents for dinner tonight at 5 pm. It would of been a large order so I called before 11:30 am and was told to call back. Once I called back I was told that they were in "rush" and to call back after 1 pm, and not very nicely either. I called back after 1 and before I could even finish what I was saying I was told the same thing. Sad that they wouldn't take time to allow us to order for our elderly in our own community. Again, whomever is answering the phone is not very nice, sure hope she isn't in a supervisor position. This is very disappointing to me. Each time we have attempted to order there it's always some issue. We have no issues with other local food places, they are always happy to take time to help us order for our residents. read more

This place is an absolute joke!! Horrendous service and sub par food on its best day. Stay away

This mcdonalds sucks so bad. Cant get orders right and will not correct their mistakes. Was told i would receive coupons via mail and never got them. Their food is very bad as well. Never fresh. Burgers dont even have a taste. Messaged cooperate and they never respond back to complaints. To bad i had to leave one star because they are not even worth that. read more

This is probably the worst McDonald's I've ever experienced in my entire life. Not only did I have to wait 30 minutes for my order to be taken in the lobby but they couldn't even get my order right. Burgers are always slopped to the side. They always forget sauces and drinks. When I went to get my order corrected, they wouldn't even come up to me after I stood at the counter for 10 minutes. I had three workers and the manager walk past me before anyone even came up. It shows that the workers aren't even properly trained. I've tried giving this McDonald's a chance again and again. It sucks absurdly. Some of the workers are also very rude and disrespectful. Even had one roll their eyes at me. Ridiculous. Service is always slow every time I come here to eat. If you want to wait the approximate time that I did and waste your money down the drain for sloppy food, look no further than the Lafayette Mcdonald's. The manager/management is absolutely miserable. It is an embarrassment and a disgrace to this McDonald's. I also don't know how on god's green earth corporate hasn't straightened things up at this place. Shame on all of them. Not even a 1 star should be acceptable for this god-forsaken place. Unfathomable. read more

This McDonald's is so frustrating. The past couple months they have gotten so bad at making frappes and the hot McCafés. They don't make them wrong or anything they just don't give you what you pay for. When I order a large McCafé drink from ONLY this McDonald's they only fill the cup up half way. If I order a large I actually get a medium in a large cup, if I get a medium then I get a small but in a medium cup. Then I asked them about it and they said their machine settings weren't right but they have yet to fix them. Most fast food places have an unwritten policy to "fluff not stuff fries" and now they're doing the same with McCafé drinks only they fluff them with whip cream so maybe you won't notice that your only getting half a cup of what you ordered. Everytime I go there I have to take my drink back and ask them to please give me a large drink not a medium drink in a large cup. I wish there was a Starbucks in this town. No other McDonald's that I've been to have given me drinks like this, only the one in Macon county. It's a minor issue but omg it's so frustrating. It drives me crazy. read more

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Hate the Lafayette McDonald's. The last incident the Manager told me she couldn't give me my refund back due to she had given out too many. I will NOT go back to this one ever again. read more

They get absolutely everything wrong on your order. One night I went in there and order a sausage and biscuit and waited at the window for 30 minutes and never got my food. When I went in they totally forgot that I was still sitting at the window and didn't even have my food ready. read more

I eat here all the time. Chicken nuggets are delicious. Always get what i order. I love it.

Orders are never right, Sometimes my chicken isn't on my mcchicken, and a few times during lunch rush my bread was hard and chicken was cold. This place will never be any better. It's the workers in Lafayette. read more

We ordered caramel frappe. They didn't have them and gave us milkshakes. We order two special order doubles. They came to the car not at all like we ordered them. We were just passing through the town. We will remember next time and not stop at this location. read more

Flies and burnt grease taste to food - I would stay away from this place - I had breakfast there and the floors were greasy, there were flies everywhere and my hash browns tasted like burnt grease. It is clear the management does not care read more

The worst experience and not even delivery of product. Said sorry. Instead gave me a entirely different order.

The overnight shift some people curse. This is very unprofessional. They don't answer their phone. I saw a baby roach, told the Manager and her initial reply was "Mother%^#*+=". read more

So we sent my son with a gift card that we got for Christmas. He went through the drive through placed his order and got up to the window and handed them the gift card. They proceeded to tell him they couldn't take it and he needed to come back with cash. He came home and my husband called and said they couldn't accept debit cards or anything because their internet was down. Don't you think a sign on the drive through menu would of helped. Waste of time and money! This is one of the worst service locations. read more

I wish just once they'd get my order correct. NEVER is it right! Never sauce, cheeseburgers are always wrong, the drinks are wrong! Frustrating! read more