this McDonalds the worst env to eat or wrk at they mentally abuse staff(even kids) and tarnishes there teams reputation with gossip and drama that speeds to costumers. the food is presented how the team is treated mishandled and in disarray. I feel bad seeing the kids rush around and hearing them poke fun at each other or simply bully each other while I wait for food is horrible something needs to be done with the managment. Everything felt rushed and not in a good fast food way but in a I have to do this with all the pressure in under. I FEEL BAD FOR THE TEENAGERS HERE!! Never would recommend this job to a friend or my own daughter it's shameful on how much they get away with treating there staff like this !! shameful DONT SUPPORT there are plenty of other McDonald's that are CLEANER and treat there staff with dignity and respect. read more

This particular McDonald's just seems pricier compared to others in my opinion. The drive through is hit or miss for speed. The fries were terribly overcooked or had sat too long. The place itself is nice inside but the food makes my stomach hurt. read more

The most efficiently run mcdonalds ive ever been to. Ive been to a lot of mcdonalds n they usually are slow and making mistakes to ur order. This is the fastest one ive been to in the am. Someone give the am manager a raise!! Im guessing management has changed over the year reading other reviews. read more

I always use the app to get BOGO sandwiches. They have always been good and the staff has always been friendly. It's unfortunate that their menu has increased in price so much in the last few years but that is understandable given current inflation issues. read more

Today, I was very impressed with this McDonald's. We arrived at the drive through at 10:27am with an over tired toddler in the back seat about to have a meltdown if she didn't get the French fries she was promised. Upon arrival, we realized they don't serve fries till 10:30am. I asked the manager if they would make a one time exception to this rule and make a batch a few minutes early. They were happy to accommodate and pleasant to work with. We got our fries just a few minutes later and have a very happy toddler and momma because of it. Thank you McDonalds employees for choosing to be accommodating and going out of your way to make a customer happy. It mad the difference in our day! read more

I have been to many McDonald's and this by far is the best one. The employee Morgan was so nice and efficient and gave us top notch service with what I assume was a smile underneath her mask :) McDonald's or any organization needs more employees like Morgan. read more

McDonald's - Food - Burgers Near Me - Lititz, Pennsylvania

This restaurant closes at midnight. As a Door Dasher I arrived at 11:15 to pick up an order. The lights were on both inside and out and there were at least two other cars in line. I waited 15 minutes at the first speaker and got no response. I then drove around the store to the other speaker and waited another five minutes and still received no response. The other two cars gave up and left. I tried calling the store via the app and got no answer. DoorDash corporate also called and got no answer. Over the next 45 minutes at least five additiomail customers arrived and left; one also was there to pick up a paid order. We could see a woman mopping inside, but she didn't respond to our knocks. I finally made eye contact with her and asked "what's the story?" and she said "we're closed." However, we had already been there half an hour and it was still only 11:45 and all the lights were on inside and out. I understand if there is a staffing or mechanical issue, but the solution is to post a sign, politely answer the intercom, or turn out the lights, not ignore your customers! Take your business to one of the many other restaurants in the area! read more

Poorly managed establishment. Only 1 Manager on duty during lunchtime, after Church crowd. Establishment was definitely overwhelmed and understaffed. During 15 minute wait, noticed discarded small boxes and misc items on floor under machines behind counter. No one coming out to clean tables or sweep floor. The new self order kiosks are a waste of time especially if you pay cash because you need to get in line a second time to pay. Also no ice in the soda machines and that was only the dine-in. The drive-thru easily had 10 cars lined up. 2 different prices for 2 apple pies. I know this is minor but when you add up the over-charge each year. How much profit does McD stand to make???? read more

McDonald's - the receipt for the restaurant - Burgers Near Me - Lititz, Pennsylvania

See all

This location is easily my least favorite. During our most recent visit, I waited at the cash register for 10 minutes to be acknowledged. The manager had his back turned to us cleaning out the ice cream machine, despite looking back to see the line forming behind us. Didn't bother to help or at the very least reassure us that we would be helped soon. Overall poor service from the management down. It doesn't help that when we do finally get our food, it's either burned or wrong. Do not ever recommend this location. read more

Food was so undercooked I talked to a manger I explained to him my food was undercooked an cold he didn't seem to give a rats ass

I just got a double quarter pounder with cheese and small fries. What I didn't expect was the salt burger and fries loaded with salt. Seriously guys! I paid good money for something that nauseated me after I ate half the burger and a couple fries. I wasn't given a receipt so I have no way to contact anyone. Wont be eating there again! read more

Slowest service of any McDonalds I have ever experienced, every visit. Doesn't matter if it's busy or slow

New renovation is off the chain!! Peace. It's basically awesome rapped in fat and grease. read more

McDonald's - Man satisfied - Burgers Near Me - Lititz, Pennsylvania

See all

This is without a doubt the best Wendy's I've ever been to. The chairs are sleek and luxurious and their food quality it unique and smells like new furniture. read more

McDonald's - Look at that quality. 10/10 - Burgers Near Me - Lititz, Pennsylvania

So it's 11:25PM and I come to grab a late night snack for me and my wife. I go through the drive through and order 2 Oreo McFlurries and the guy tells me, "Oh, we actually can't make ice cream right now." I'm honestly trying to figure out why can't you make ice cream because as far as I'm concerned, you should have this option available long as you are open for business. Also, if that's going to be a "rule" or "standard" have it posted so customers know and will know to go elsewhere instead of wasting my time. read more

This McDonald's has gone down hill in the last few months for some reason. The wait is unbelievable and drive thru around to the front of the store. Went inside and just stood there in line as long as outside. It's not because they are busy they are just so freaking slow. If they hired a new manager they should fire them. I used to get upset over getting orders wrong once in awhile but the slow service not makes that a joke. You have got to fix this guys now read more

Visited this store on Monday, February 18 around 12:30pm. There was no one in line and one couple waiting for food. I had a conversation with the cashier about kids and such. She then stated that her child would be 8 if she hadn't lost it.... I was so taken back. I didn't know what to say and felt horribly uncomfortable for her. I had to even ask if she was ok for me to order. I placed my order and waited patiently for what seemed like a long time considering there was no one there. A woman from the dining room came to the counter and stated she was missing a drink, to which the manager without even looking at her pointed to an unmarked self serve drink dispenser and said you get it yourself. Obviously she was not told this and neither was I. Perhaps giving the patron the cup would be helpful. Or even telling them would be more helpful. I watched the girl make my shamrock shakes and they seemed light in color. By the third one it was white. She asked the manager to change the bag and when the cashier attempted to make three new ones the manager said the first two were fine. I tried to get ketchup but as you can see from the pictures I couldn't even stomach touching either dispenser. The trash was overflowing, the tables were dirty and the drink area was a mess. When I finally received my food the cashier said here's your stuff, sorry the milkshakes are light, I hope they're still ok....needless to say I asked for new milkshakes and she did get them for me. I realize it is fast food but there should be pride in what you are doing. read more

McDonald's - Ketchup dispenser at Lititz McDonalds - Burgers Near Me - Lititz, Pennsylvania

See all

This particular McDonald's location is horrible. They always seem to get our order wrong and the employees don't seem to really care much. The only thing I really like about McDonald's is their fries and they somehow seem to even mess those up too. The only reason I gave them two stars is because most of the time the location is at least clean. read more

I walked into this McDonald's and was greeted by the most disgusting dining room floors I've ever seen. I walk to the counter look behind the counter and realize I was in a filthy establishment. The management should be ashamed and each employee should be ashamed of the condition of this facility. I don't care how modernize a McDonald's is on the outside if it's a pig sty on the inside I will not be eating! read more

I friggin love dis dope place! Itz litttrally tha best placee in da world!!!!!?!!!! I dont think theres anuthr plase id rather be!! Like fur realz i would live here all the time!!! read more

McDonald's - Burgers Near Me - Lititz, Pennsylvania

This McDonald's really is a blight on our cool small town. Poorly managed.. those kiosks don't help either. Wait time for the 4 of us was almost 20 minutes for our meais. Bathroom was filthy and so was the beverage center and tables. :( read more

Clean, most high-tech McDonalds I've seen. Good was good. Efficient service. Beautiful clean bathroom.

It's Lititz PA! Don't expect quality service or speed, they are on "I don't give a damn" PA speed.

Worst nuggets of any McDonald's I've had. The kids wouldnt eat them. This the second time at this location where the nuggets looked and tasted burnt. read more

This McDonald's never serves hot food or I'm just the lucky one who always is there to get the cold food. It always takes forever it seems and I always say I'm never coming back but then I always make a mistake and do. I would suggest going to any other McDonald's and avoid this one read more

Waited 20 mins in store for my food. So much for "fast food". Workers are arguing about who is off at 2 rather then making food.

Thank you McDonalds Lititz Pk. I'm cooking at home more often because it's faster. The other option is to drive to Manheim where the service is better. The round trip is still faster than sitting in your drive through. read more

This particular McDonald's is lightning fast. After you've finished ordering from the drive through and pull up to the window, they have your order 10 seconds after paying. I'm not sure how they do it but keep up the good work. I'm a big fan of the McFlurry read more

worst service I have ever had at any fast food. waited 35 minutes for a big mac and a happy meal. cost 12 dollars and never did get my food. I thought big mac and happy meal was the staple of mcdonalds. will never go back. read more

I've been to this McDonald's a few times. Each time my food were very poorly made and the fries are stale and not warm.

Extremely slow service and took over 15 minutes to tell me that they ran out of McGriddle buns and that they only has biscuits

Mickey D's is great! U can't dispute that. Even the staff is good. 2 stars for the new design (actually 0 stars for the design But staff deserves more unfortunately the new design drags them all down). It's horrible. No privacy. Where's the booths?? My family ate there a lot. No more. We had to sit 2 feet away from a family with thee small LOUD children because all the tables are lined up next to one another. It was horrible. Not the family.... been the there done that! The layout just makes eating there uncomfortable & too personal. If I wanted family style I'll go to Good n Plenty ... read more

I think mcDonalds is a great place to get pancakes. The line moves really fast so it's convenient. The ice coffee is really good and affordable. read more

The best McD's we have ever been to. It's always clean, the service is friendly and fast and when your food arrives it is actually assembled. LOL :) Great job especially in the fast food market. read more

Ate a fine meal here last night. I ordered a double cheeseburger, large fries, and a large drink. As i picked up my burger, i could smell the aroma of fine cheddar cheese, fresh ground beef, and the steaming bun. As i took a bite, all the flavors made my taste buds dance. i couldn't resist from ejaculating all over my hand shortly after biting the burger. Next, i grabbed a fry. Wow! The combination of the freshly fried potato and sea salt melted in my mouth. Very good! Lastly, i put my moist lips on the straw erecting out of the large drink i selected, coke. The coke was A1 and really washed down the burger and fries i ate shortly previous to drinking the coke. I really recommend this mc donalds to anybody. read more

Went thru the drive-thru at 8:25pm last night. Shorted us one sandwich and one french fry, didn't realize it until we got home and opened the bag. We paid for them on the receipt, just didn't get them in the bag. No big deal, my wife drove back to the store with the receipt. We waited patiently in a long drive thru line, both times, and we were very polite. The man at the drive thru window got a bit surly, disappeared for a long while, and then returned with our missing sandwich and fry. He tossed in an icy stare and few hostile mutterings that we couldn't decipher, for free. I should have checked the bags the first time, while I was still at the window, but I wanted to get home because we had waited in line for almost 30 minutes already. I'm sure the man was stressed out because of the long drive thru line, but I don't think that makes it okay for him to take it out on us. The service at the Lititz McDonalds is very disappointing. read more

has been remodeled...now it looks like a train station with trash everywhere while the staff talks about how their sales went up ! Won't go there again..the food isn't worth it esp. when it's no longer a relaxing place. read more