Mobile order is my go to. Server asked me what I wanted after I said it was a mobile order that was the first thing. Then I realized that I had clicked counter rather than drive thru. I asked if I had to come in as I had my dog in the car and did t really want to leave him. Was told oh yes I had to come in ! No flexibility. Oh well it was my mistake read more

The amount of time it takes to get a few breakfast sandwiches is unacceptable. Having to wait more than 15min for a fast foods stop is unreal. Nice people, clean establishment but wait time is too long. read more

This is the only McDonald's that I have been to that will not replace the apples with an extra fry in the kid's meal. Service here is terrible. Very few customers inside but it was very noisy. I could understand it if they had a kids play area but this is not a kid friendly restraunt. If you have kids and they want McDonald's, go somewhere else. read more

We didn't get all the food for our order, we went back. The manager said they would replace the food, but did not apologize. They handed us the bag with our corrected order and it still was not right. This was not the first time. It's so sad what McDonald's has become!! read more

We stopped for breakfast at 8am. The restaurant smelled like a dumpster, the men's bathroom was dirty and the women's bathroom was trashed and had water over the floor and an overflowing toilet. We left. It's not that hard people! read more

If I could give this place zero stars I would. The food takes for ever to get. I could go to Atlanta and back (4 hour drive) before I get my food from this place. Seriously, how long does it take to make a freakin burger, shamrock shake, and fries. I know yall have millions of fries ready to go. Finally had to leave after 15 minutes and go elsewhere. Hire more people or get yalls shit together. Can find better service in a graveyard. Maybe the ghosts can put together a burger and fries faster than these jokers can. read more

Where do I start from the cashier taking our order in the drive thru sounding as if she was high or on some type of meds to waiting on our order for close to 30 minutes gor the food that received gave us our worst experience eating McDonalds for as long as I can remember our burgers literally looked as if they were partially overcooked and the patties were hard as if they were a couple days old. This is by far my worst experience with McDonalds and we have been going to many of the restaurants from many different places. We have been to this particular establishment before and had one other not so good experience but this was the worst. Come on McDonald's you have been me and my family's go to place for decades and we deserve better. Get it together please thank you read more

Where do I even start. The food takes so long I could run around the whole world and get there before they finish. I usually like a lot of places but this place geez. The fries were ice cold and my nuggets were okay I guess. The sweet tea was WARM I couldn't believe it, it was WARM I wouldn't recommend it at all. read more

Unbelievable the slowest bar I have been at. Great atmosphere. But you will die of thirst

The menu screen at drive thru was not on. Made a very simple order. After paying was told to pull over and wait. After 20 minutes I walked in to cancel my order. Manager said her staff didn't show up for work. They also ran out of biscuits while I was standing there!! they took my ticket and made my order. This is nothing new for this location. It is in a convenient location for me so I always hope that they would make things better. PATHETIC! Your managers should be embarrassed! Check out the other reviews! read more

We ordered 2 hashbrowns, only given one, and told to pull up. Waited more than 10 minutes for a hashbrown that we never received. We also asked for a bagel with extra sauce but keep the onions on. They did not keep the onions on. We will not be returning. read more

I absolutely despise this location. Upon many instances I have entered ordered and had an excessive wait time; the staff are almost constantly yelling and gossiping in the back and no one is ever upfront to attend to customers. Even the manager is involved with this behavior and it's overall a horrible experience. read more

Giving this a one because a zero isn't possible. Service is terrible. Servers don't pay attention to orders. Wait longer here than any McDonalds I've ever been to. I've waited 20 minutes before for a quarter pounder meal when there were no other cars in the drive thru. If you're ok with terrible service and your order being correct 50% of the time, then it's a home run. Never coming back. read more

Everyone or should I say, mostly everyone wants salt on their fries. The manager or shift leader, on drive thru did 7 baskets of fries and not a drop of salt on the fries! That's the main reason many people come is for the salty fries! It's sad, I tried to get her attention and she ignored me! Olathe manager came, I found that out after asking, she grabs my bag with a big Mac, which I've been waiting for the fries with it now twenty minutes, and she puts fries in bag. McDonald's needs to do better, if people don't want to do their job find another industry. At the end of the day this is a reflection on the McDonald's Brand read more

The workers here are extremely rude and always get the order wrong. food is always cold and stale. I can't get over how rude the workers are. read more

Spare yourself and do not go here. Travel the extra minutes to anywhere else, literally. Food unavailability, horrible service, and order is usually wrong after the wait. read more

Mighty tasty! Burgers are delicious! I got the quarter pounder deluxe with lettuce, tomatoes, onions, and pickles and it was super bombtastic. read more

McDonald's - Quarter pounder deluxe!!! - Fast Food Near Me - North Augusta, South Carolina

Stingy about there sauce gave me 2 sauces for 20 nuggets when i put in the order for extras. done this before too!

Well, this location says in multiple places that its open 24 hours. I even saw people reviewing it saying they were eating there at 3am. But when we went at 11pm, they turned all the lights off when we tried to eat here. I come from a town of 6000 and our mcdonalds is open 24 hours. Yet this ones not? read more

They didn't give me my whole order when and then she refused to give us our food and made me pay for the whole thing again

Very very very rude staff. Got cursed out for "yelling" at a staff member despite us just trying to speak for them to hear us. Y'all really need to work on y'all's respect and how y'all treat people. I understand that y'all are understaffed but that is no excuse to treat a customer like shit. read more

Came to get a quick bit and went inside instead of drive thru. The staff was helpful and friendly while walking me through how to use the $15 per hour minimum wage destroying electronic ordering kiosk. The food came out quick and tasted as it always had. No complaints other than a small weird thing thst bothers me, they have 2 special private parking spots for Veterans (2 thumbs up) but yet do not offer a veteran/military discount (I asked), this has me perplexed but does not take away any stars for the restaurant itself and I only gave 4 stars due to the fact I think the only 5 star McDonald's would be the specialty ones scattered across the country. All that said if you want a quick McDonald's experience you can't go wrong in your travels down I20 or even if you live in town. And don't forget it's the only place to play money monopoly until April 25th read more

McDonald's - Special parking - Fast Food Near Me - North Augusta, South Carolina

None of the workers said a single word to me, I said thank you multiple times and they just acted like I wasn't there. They Didn't hear an item I ordered on the menu so I went inside to tell them but they all looked at me but just acted like I wasn't there. read more

I just ordered a number 7 and one of my cheese was half eaten, I didn't order nothing special about it just a large number 7 and received a medium fry and 1 and 1/2 eaten cheeseburger. Never gonna come back here read more

This shit was fucking stupid!! Me and my cousins ordered our food at 9:30, IT IS 10:20. The inside was not crowed. They were more concerned about the people in the drive thru who has been getting their food. i ordered 2 McChickens and a large fry. Thank god i got my drink but i never got my food. I ended up getting a random meal that i did not order. This s-h-i-t was OUTRAGEOUS!! If i could, 0 GOTDAMN STARS!! read more

Service is slow a lot of times. Tonight I went and ordered a 10 piece chicken nugget meal with ranch. Got sweet and sour instead. The girl at the second drive thru window handed me my bag without even looking at me and then my two drinks I ordered and when I said thank you she said "yeah". When she handed me my straws she was holding a broom in the other hand. I don't know, it just seemed like she didn't wanna be there or didn't like her job. read more

They never get your order right. Tell you to pull up and you wait for 10 min before they even bring you your food. Done this twice in a week. read more

How the hell does McDonald's stay in business they have got to have the worst service I just don't understand it do you think they have ever been to a Chick Filet where they always have fast friendly service, I would be embarrassed to own or work there read more

This is really Zero stars, for zero food, zero service. All of the people waiting in the drive thru were patient. A few left the line. We are all well aware that restaurants are short staffed. However this McDonalds location uses that as a reason to provide only subpar customer service. After a 25 minute wait (4th in line to the order screen, 2 lanes open) I see a pattern. Two cars on #1 get service for every 1 car on #2. Six minutes at the menu and no order taken. I said hello 3 times. Someone said hello. I asked if they'd take my order. No response. I drove on and there's no one at the windows, yet we sat? I stopped and asked for the manager. She was barely civil, somewhat hostile and recited all the issues they had yet NEVER addressed the lack of basic customer service. She never even asked for my order, which was 2 simple drinks. Maybe a minute of her time? I'm done. read more

Has McDonalds stopped breakfast all day? Went to this site Monday, 3/11, at 11:12, ordered 2 egg McMuffins and was told they were not served after 11. If this is just this stores policy, it is very short sighted. There are 3 other establishments at this exit and it's very easy to spend my money at one of them. Egg McMuffin is my favorite, but I can adjust. read more

If it were possible I would give zero stars. This location is supposed to be open 24 hours, however it never is. I have seen many complaints and have driven across town many times myself. This place is always closed. It is very disappointing. read more

I give them a try about once every four weeks or so. Several times they have told me that they were not serving breakfast burritos , and this was during breakfast hours. Once they were not serving coffee, and this was also in the morning. They need new supervision really quick. Maybe a chickfilet in its place would be good. read more

I hate McDonald's they have poor customer service and look like everybody that work in that has poor hygiene they uniform be dirty they Nails be dirty they food be sloppy read more

you left my patty out. it was just a cheese sandwich. get it together. super disappointed. also, yall lackin fries. read more

McDonald's - two english muffins and a cheeseburger - Fast Food Near Me - North Augusta, South Carolina

They have added kiosk inside that you can order from. However it is much more time consuming then the traditional method. You can use Apple Pay here and that is quick and easy. The last 2 times I have visited the service has been extremely slow and they have gotten the orders wrong. Trip one the forgot to give me a shake in the drive thru and I had to park and go inside to get it. The next time the gave me a bacon, egg, and cheese biscuit when it should have been a chicken biscuit read more

Slow service at night waited for 40 mins to get our food this is the last time I do this They really need to get some more night help.

Super slow service at night. Said they were out of ALL soda except Fruitopia and Hi C. How the hell does that happen?

Very bad service need to hire employees that actually want to be there. Rude, Rude, Rude esp when they do not give u what they are supposed to read more

I was just on the phone with my son as he drove through this McDonald's. (Sunday night.) He asked for a Diet Dr. Pepper, and I heard the girl say, "I'm sorry, we're all out of carbonated drinks." We're in South Carolina. Mr. Owner: We live in the South and people get thirsty here in the summer. This particular store runs out of carbonated drinks at least weekly. I've called Corporate McDonald's, and the local owner, nobody cares. This is the poorest excuse for a fast food place I've ever encountered! read more