Terrible service, not clean, food ok. Would not recommend to any traveler. Locals must love it. read more

McDonald's - The clean part of the place - Fast Food Near Me - Paw Paw, Michigan

What a dirty...filthy....store. The bathrooms were beyond disgusting, I stopped my husband from ordering food. If the bathrooms are gross...so is the kitchen. The cashier was drinking a can of Sprite with his head thrown back while taking the ch from another customer. Never again. McDonald's is off my list. read more

It took forever to place an order (inside). It took forever to get our order. The chicken sandwich was terrible and had no lettuce on it. The fries were overcooked and the pop had been sitting so long the ice was melted. The big Mac sucked and the fries overcooked. The pop also had sat so long the ice was melted. We asked the guy that brought our order for condiments because the bins were empty that held them to help yourself. We would still be waiting had my husband gone to get some. He waited & waited and waited and finally he asked a woman who was walking by with trays for some. Everything was dirty and this was quite possibly the worst McDonald's I've been too with the worst food. read more

Don't pull away without making sure everything in your order is correct. They can't ever seem to get it right. We ordered 2 bacon quarter pounders with no onions and got no bacon and lots of onions on both sandwiches. Ordered 2 holiday pies and got apple (same order). Seriously for $13-14/hour at least get the orders right! Last time we got breakfast and ordered a bacon,egg, and cheese bagel with extra bacon (which I paid way to much for) and got some nasty thick hamburger patty on my bagel and NO bacon. I won't pull away until I verify everything from now on so sorry if I'm holding up the drive-thru. read more

Customer service is gone at this location. My family waited for almost 5 minutes before someone came to take our order. No one else was in front of us. Then they informed us no breakfast burritos. No apology. Took my kids a while to figure out what they wanted instead. People dressed like they just rolled out of bed. Can't believe what's happening! read more

McDonald's - Playplace - Fast Food Near Me - Paw Paw, Michigan

Under no circumstances am I ever gonna come to this McDonald's ever again and I live around here the service has gotten absolutely horrible I've been standing here for 37 minutes waiting for my food and they have many other people standing here in the lobby waiting for food. Their priorities are clear. 10 out of 10 would not recommend this McDonald's ever again do not come here dig this place into the ground. I would give NEGATIVE 5 STARS IF IT WAS AN OPTION read more

Worst McDonald's ever! Slow, can not get an order Right if their life's depended on it. Do yourself a favor go somewhere else!!!!!

This location really deserves no stars. My wife made an online order and it took over 40 min to get our food. She had to go in and they still weren't ready. Then she gets home and both our 10 piece nuggets had 5 nuggets each...5! Our fries were ice cold no sauce for them just the whole order was messed up. So she tried calling the store 8x and they never picked up. Avoid this place! read more

If you want to wait forever for food that's inedible, go here. If I could give this store a 0, I would. I waited for over 10 minutes to get 2 mcdoubles so I called the store she told me with all the attitude she could have had that she would have him run them right out after another 14 minutes I called again I said I was still waiting on my cheeseburgers her response "I thought you said they were mcdoubles not cheeseburgers then said give me just a minute" 2 minutes later I finally got my food. My burger buns were hard and crispy on the bottom, meaning they sat in the warmer for over 15 minutes while I was waiting. I was not rude in any way, shape, or form as I work in customer service myself. I do not recommend this McDonald's at all. After everything, when she gave me my food, all I got was more attitude, a shrug, and the worst sorry I've ever heard in my life. read more

Go somewhere and sit down for breakfast. Itll be way faster than this place. Always get asked to pull ahead and park. Irritating when going for fast food. read more

McDonald's - Plan on this view for at least 20 minutes here. They NEVER serve at the window here. Last time trying to get fast food here. - Fast Food Near Me - Paw Paw, Michigan

Service and speed at this McDonalds is the worst I've ever experienced. They also regularly have issues getting orders correct.

I ordered my food online. Not only did they leave my food sitting out all my food was very cold and stale. Then they proceeded to make me wait damn near 10 mins just for two large cups for drinks I am capable of getting my self. This location has incompetent management and the rest of the staff needs to be retrained. Being used to working in food management I would be highly highly disappointed. I will not be going back to this location. Do better. read more

In times like these, even a cheezburger can be a nice reminder that no matter how dark it gets, we're all in this together- that even with everything going on, we at least can go out and get a bagful of beefy, cheesy goodness. So off we went to McDonalds today, to get ourselves a little emotional pick-me-up (and to take advantage of some of the coupons on the app). I mean, let's face it- you can cook at home, but sometimes you need a little emotional love from some fast food, because it just takes you back mentally, you know? Some people say that no matter where you are in the world, McDonald's food will always taste the same no matter what- but you know what? It reminds me of my childhood, and with all the bad news, sometimes I like to go back to thinking of the days I got Happy Meals with a toy and realized no matter what that everything was going to be all right. I will add in one caveat to this McDonalds, though- before you pull away, check your bags to make sure you got everything you ordered. We've been past this location a few times and somehow something always seemed to be forgotten in our order- hamburgers, Quarter Pounders, ten piece nuggets, fries- I really wish they'd at least look in the bag before they hand it over, because it's a pain in the behind to have to sit there with whoever is out there handing us the stuff because we won't leave until we get what we ordered, and it's happened enough times that maybe the manager ought to say something about it. But still, at the end of the day, this is still McDonalds, and I'm looking forward to trying some of the new menu hack burgers they're pushing now- I've heard of the Land, Sea, and Air, but I never, ever thought of trying one... read more

If I could give a negative star I would! Night staff very rude they said they weren't gonna make fries at night (I work 3rd shift it was right at 1 am) still on reg menu, Is this protocol for 24 hrs store?? Even so they were out of almost every burger except the basic. NOT sure if they were out, or judging from the service and attitude I received they just didn't wanna make it! read more

I ordered a McFlurry for myself and a ice cream cone for my 2 year old and this is what I received! The employee told me they are out of McFlurry cups (which is totally fine) but this is not the normal amount! read more

McDonald's - a person pouring milk into a cup - Fast Food Near Me - Paw Paw, Michigan

Horrendous service + wait time exceeding 30 minutes.... If it was earlier we would've gone somewhere else but we had already paid on the app. Never again read more

Worst McDonald's in south west Michigan. Lobby is dirty, staff does not care. I would just save time and go to a different one

Cold food and wrong orders every time. Drive on by here. It didn't use to be this way. Health Department needs to look at the cleanliness. Don't waste your time or money. read more

I sat inside for 45 minutes waiting on one sandwich and a drink which I think is outrageously long for a fast food restaurant.

We made a quick stop here on a road trip through the area for drinks and restrooms. We ordered a large coffee and a large soft drink; we normally just order one or the other and share but this time we had a difference of opinion about whether we wanted hot or cold drinks so we got one each. The restrooms were generally clean which we always appreciate. They were not too busy when we stopped so I was able to place my order immediately. As it was a drinks only order it was ready quickly and we sat and enjoyed them as we rested from several hours on the road with a couple more to go. The staff here were smiling and friendly as they took the order and then delivered it. This location is immediately off the interstate so it is very convenient for a quick stop like ours. read more

This location is the new dining room concept. What that means is there are few to no humans to help with your order if the kiosk breaks. There's also no drink station to grab a quick refill. read more

This is the WORST McD's I've ever been to. We waited over 20 min for our food. This is the new business model with kiosks, that you had to use because no one would take your order. Then the kiosks would print out a blank receipt so you didn't know what your number was. This is FAST FOOD? I don't think so. Absolutely terrible!!! read more

Worst customer service out of any McDonald's I've been!! Do yourself a favor and avoid this place like the plague!! If I could give it 0 stars I would. read more

Why are they so slow. It's hurry up and wait. We'll take your money but we're going to need you to wait in the reserved parking spot until we decide to give you your food. Sorry that's just bad management and inadequate service. read more

This is definitely a diff experience since the last time I stopped by. The cashier was super friendly helpful and thoughtful. read more

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Terrible And worst experience here. Waited for food for over 25 minutes in the dining area only to find out they gave our food to someone else. How can they do that when my receipt and my plastic table placard have the same number as the order?? Went to get refund and the manager shorted me $2. I had to go back to get the correct amount. The manager then defended the worker vs. apologizing. Making me new food and not apologizing is unacceptable! I didn't take the food and I don't want a "free meal" card. I called the head manager Kraig the next day and he never called me back. This location should get a zero! They don't care and just go through motions. Will never stop here again. If you go, wait at the counter for your food as they don't pay attention and can't read placards or numbers and will give your food away to somebody else! Triple 0's for this location! read more

You're better off going to one of the other fast food restaurants in Paw Paw. They all have better customer service than this McDonald's location. read more

Prompt service. Usual chain store. Get the app for discounts. Overall a good place to stop on the way from Chicago to London Ontario. read more

We pulled into the drive through at 11:45 and never had anyone respond when there was multiple vehicles in front of us. I understand the current times but if you aren't open 24/7 then change your damn hours online EVERYWHERE read more

Pretty ordinary McDonald's. Medium sized, average service. Decent bathrooms. Convenient location.

The person taking our order through drive-through was very disrespectful her customer service was at a complete zero!!! I would not recommend. read more

Worst service every, they have traffic backed out into the road both lines, waited over 10 minutes and lines are not moving. No reason for this. I will never go there again. read more

On a road trip, so breakfast at McDonalds. Apparently some changes are coming to the way ordering your food will take place here--from what the staff told us, they are eliminating the counter help and switching to a totally automated system. Ordering will soon take place at the kiosk exclusively. Currently, the kiosk only takes cards. We were told that cash will be accepted in the future. No changes to the breakfast food, but I'm hoping we go to McD's for lunch because those bacon cheese fries are awesome. read more

Honestly probably the worst McDonald I've ever been to, food was very bad compared to others. Plus the customer service is the worst I've ever seen. read more

We visit Paw Paw McDonald's probably 2-3 times a week. My husband on the way to work, me on the way to work and at least 1 time during lunch a week. No mistakes with our orders. The drive thru can be a little backed up once in awhile, but that means they like Mickey D's as much as we do. Consistency, you know what to expect. Food is hot and fresh with the exception of fries and hash browns from time to time. read more

All they're doing us drive thru and they still can't get it right. Small order, not the longest line - they lose the order, give some lame excuse and then lie - "pull up and we'll send some one out to take your order" - 10 min later still waiting. Oh well, I guess they don't need the business or they don't care. read more

Worst service ever! We had four kids getting ice cream and we waited over 20 minutes, and were told they didn't do indoor dining...but we were just standing there waiting for our order. Too bad I couldn't get a negative star review. read more

took very long to get 2 sandwiches, people behind me were getting their food before i was

I stopped by here a couple of times when I worked in the area and 94 was closed because the roads iced. I went around 5pm and never had to wait long. Overall clean restaurant and friendly staff. read more

Didn't give me the sauce I ordered for my chicken nuggets. Currently trying to enjoy sauceless nugs. Would not recommend.