This was a solid stop just off the highway, and I made it early enough to enjoy an Egg McMuffin with my coffee. There's something pleasant about settling into a corner table, placing the order on the app, and having the meal brought over, almost like a low‑key sit down restaurant without any of the fuss. The dining room was reasonably tidy and my table was clean. I walked over to the condiment and soda station to drop a few ice cubes into my coffee so it would cool down enough to drink, a small ritual that always makes the morning feel a little more manageable. The breakfast sandwich was put together correctly and still hot. The hash brown wasn't quite as warm and was a bit underdone, but with some ketchup (which I had to go request at the counter) it all came together well enough. Not terrible and not the best, just a decent McDonald's when you need one. [Review 139 of 2026 - 1378 in South Carolina - 25329 overall] read more

McDonald's - McDonald's, Ridgeland SC - Fast Food Near Me - Ridgeland, South Carolina

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Waited 15 minutes to get the wrong order. There's a reason this place is under 2 stars

This was awful I had to wait 30 minutes for a 10 peace nugget the food was hard and the sever was mean I thought she was going to spit in my food read more

The food was good but that's about it. Went inside to order and there was a cashier on the headset taking orders for the to go line while the rest of us stood and waited to place our order. Another employee showed up to present a coffee to another customer but when the customer asked about the Frappe - the response was the Frappe machine was not working. I felt sorry for that customer - no addition comment was made as to what would be done about it. The place appeared new & clean. Customer service just needs a bit of training. read more

This place looks renovated. I was told they were short staffed and to use their self order kiosk. I sent in the order and proceeded to get my drinks. My order came right up, missing one item and most importantly I have to say they skimp on the fries. Definitely more training is needed at this location. read more

McDonald's - Medium fries without salt, let's try to fill it up please. - Fast Food Near Me - Ridgeland, South Carolina

The kids behind the counters were so rude to the customers. One lady tried to help a little boy who was waiting for a drink (which I could see on the counter) but was screamed at by a blond wigged server who was too busy on her phone and applying lip gloss behind the counter. Disgusting. read more

Let's start from the beginning, we walk in and are told that they "don't take orders and we need to use the kiosk". SCREAMS LAZINESS. We put in our order on their broken kiosk that doesn't even have all of the menu. Get our food and my burger is messed up. Okay no problem I'll just ask for the right one, right? No. After waiting 15 minutes (the only person standing there) I drop it. Still, I need another one. The janitor cleans it up and I ask him if he could get someone's attention to help me. He does and the manager proceeded to tell me that I HAVE to pay for another one. No reimbursements. In what world does a chain restaurant like McDonald's not make up for THEIR mistake. Everyone's had something be messed up at McDonalds but they reimburse you. This worker (African American, blonde box braids for reference) tells me "this McDonald's is different, we don't do that" ummm ma'am I think ALL McDonald's have the same rules because it's a CORPORATE CHAIN RESTAURANT!!!!! Btw all the tables were disgusting. Everyone "working" was dancing provocatively, cussing loud while kids were in there, and on their phones. Meanwhile the drive thru is backed up, people have been pulled up,etc. long story short, save yourself some jail time and DONT EAT HERE!!!!!!! Ps. I had to put a star on this but if I'm being honest it's negative 5 stars. read more

Read the previous reviews and they about sum it up. We found the burgers to be very dry, service was not very helpful. We waited in line for a cashier and many glances were made our way but no one approached us for several minutes. Eventually an employee told us from afar that they only use the kiosk. I said we want to pay cash and was told there weren't any cash drawers available. We used the kiosk and used cards which was fine but, I felt like we were a bother to them. read more

This was hands down the worst McDonald's I have ever been too. Not only did it take forever to get our food, they got the order wrong, forgot food, AND the drink machine wasn't working. The true icing on the cake was the girl taking our order answered her own personal phone WHILE taking our order. If I am ever in the position to choose between this McDonald's and no food, I know which one I would pick. Thank God it's connected to a gas station so we could get drinks and snacks to make up for the wrong food. I wish I could rate it less than 1 star because even that is generous. read more

Honestly I would give it a zero if I could, this McDonald's disgusts me. First of all food is cold. The service is terrible, this store needs to start over with employees I did not encounter 1 friendly face. Sat there for 45 freaking minutes for a burger. Employees were throwing napkins at the people who asked for them. Poor little old man asked for a cup because he didn't get one in the first place and the woman said what do you want?! He said a cup please. The woman SLAMMED the cup on the counter and said here!!! The cup went FLYING across the place and the poor guy is just standing there. He reached over the counter about to fall down to find another cup and here comes Ms Jolly again and says what now?? He said another cup. A guy behind me has to get another cup for the old man. This place is ridiculous!!! Anyway another woman said can I have sweet and said sauce please? The woman said you ordered barbecue!!!!!!! She said yeah, because your kiosk isn't working! She comes back and LITERALLY throws the ONE sauce at her! The place is a dump too trash and napkins everywhere. Do not eat at this place PLEASE! It is terrible service, ambiance, and food. I'm going to try to get ahold of a manager. Anyway sorry for the long review I hope everyone has a good day/night! PS. The cup that flew on the floor was picked up by employee and used for next customer! This place honestly disgusts me with the service and workers. read more

Don't do it! Go elsewhere!!!!! Horrible service and you would be better off eating gas station pizza!

When we finally got to the menu board, we were surprised to find that half the menu was not available and read "back soon." This was the second McDonald's that we had to leave with no food tonight. read more

Search for another MD's.... Employees arguing, Employees Not Wearing Masks during COVID-9, Fries are Soggy, Big Mac Very Dry Patty and Sloppy appearance, and witness an employees scratching his back end and not washing hands after.... read more

find a different mcdonald's if possible. ordered inside with the kiosk. took about 30 min to get my food. not once did a worker come and take orders at the front, saw 4 people walk up and leave because no one took their order. ice machines are down, soda isn't carbonated. just a terrible location read more

They have no business offering mobile online service. Incompetent, then charge your card for what they could not provide. Instructed me to go on their website and apply for a refund. REALLY? You screw up and I the customer should "apply" for my refund? Get real, learn some customer service. If your machines are down, mark those items as not available. What is it anyway that your machines are always down? Sign me TOTALLY DISGUSTED! read more

This is the worst McDonalds we've ever been to. On the road and had to stop because of pouring rain. The service was terrible, the food was cold, everything was over salted and they messed up the order. They also had no napkins or utensils. We took two two bites and dumped it all. read more

If zero stars were possible I'd give them this. I know McDonald's isn't the type of place to review but seeing as how bad it was, they deserve this. I ordered a Big Mac meal to go for my drive. A Big Mac. A McD's staple. They gave it to me without lettuce, cheese, or Big Mac sauce. Two patties, three slices of bread, and enough ketchup and mayo to make it soggy. To make matters worse, my friend noticed one of the workers walk out without washing his hands. Absolutely disgusting. read more

Because of Covid, they only have the drive thru open. You would think that using only the drive thru would free up staff to make everything more efficient. But instead, we waited in the drive thru line for 30 minutes for a biscuit. read more

The white guy with a short pony tail working the drive-thru on Saturday, March 27, 2021 around 11:30 PM was excellent. My girlfriend and I were on a road trip and weren't sure if this McDonald's would be open, but thankfully it was, and the man who was working the drive-thru was very professional, nice, personable, attentive to our order, and very upbeat and positive, especially for it being around closing time. I would definitely promote this guy. He embodied true customer service. It was probably the most pleasant McDonald's experience I've ever had. I don't write many reviews, but this guy deserves it. read more

Y'all, leaning around the partition and pulling your mask down to take my order is the complete opposite of effective safety protocols during a pandemic. Every employee in the back has their masks on their chin or just over their mouth. This is how you spread the virus. Please keep yourselves and the general public healthy by being responsible. I wear a mask out of respect for you, please do the same for me! read more

If McDonald's was a discount store it would be a DG! This one is horrible, I ordered a shake at the drive thru, they gave it to me in a broken cup that leaked all over my door , shirt , steering wheel and hands, the drive thru girl shut the window, before I could stop her! read more

Sucks Ass, the line takes too damn long plus I didn't get my food cause I was in a rush

This is by far the dirtiest, most filthy Mcdonalds I have ever been in. There were at least 8 employees, at least 2 managers . The drink area was disgusting, ketsup everywhere, machines filthy, floors dirty. I can't even imagine what the kitchen looked like!!! Really really terrible! read more

Oof this place was way understaffed. Multiple staff members preparing food without masks. Got multiple orders wrong and took a long time. Only reason it's not a one star is because the food actually turned out pretty well. Definitely would not recommend especially on road trip. read more

They had passed service but when I tried to order the lady would not respond but over all great but the food was not cheap 11.34$ for sandwich and two teas read more

What a terrible place. If they could process the orders as well as they process their food it would maybe get another star. We ordered just a few things and were completely not surprised when they screwed it up. They forgot one of our hamburgers and when we tried to go inside the door was locked. The drive through line was wrapped around the building as well so that wasn't an option either. I will never return to this God forsaken establishment again. I wish I could undo the money we gave them. read more

Travelers beware. Bummed that they were closed at 11:30pm on a Friday when their sign says midnight. No sign on the drive through speaker or the door. When we pulled up to the window and honked the lady just said "sorry were closed because the manager wanted us to close early." Not very professional. read more

Great visit! They were fast friendly and in my quarter cheese was the best I've had in a long time.

I live in Ridgeland and work in Bluffton. I stop at both locations exit 21 and exit 8 numerous times a week. I don't know if the same management runs both locations but it seems as though it is the same. Service is never good or fast and my order is wrong 75% of the time. This morning at exit 21 I ordered a steak egg and cheese bagel I got a bacon egg and cheese bagel and I don't eat bacon that's a real bad way to start your morning! read more

I wish it was an option for no stars. The service disappointed me in a large way. They were not only short, not welcoming, and dismissive, the young ladies I dealt with in my two visits there actually seemed angry. Angry to be there and angry I was there. read more

One of the best McDonald's around. The food is great, staff is friendly, and it is always clean.

Horrible experience. Spent over 30 minutes to place the order and get our food Way understaffed.