Cancel

    Open app

    Search

    McDonald's

    1.7 (137 reviews)
    Open Open 24 hours

    Order McDonald's Takeout or Delivery

    McDonald's Photos

    Business Info

    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Dogs allowed
    Good for kids

    You might also consider

    Recommended Reviews - McDonald's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Food was good, coffee was good, there was a tweaker nodding off behind me and it was hard to enjoy my McMuffin. Yo wait UPDATE they ain't even cook the cheese on my McMuffin my 2 star rating is now 1. It should be a 0

    Cramped lobby space
    Greg P.

    Congested lobby; narrow walkways, only 2 kiosks; causes a line to form for ordering. Very busy when I visited here. People stand too close to one another, can't imagine when Covid precautions were active what this place was like back then? My food tasted good, no complaints there. It was served at a reasonably decent pace. Unfortunately there is no soda fountain out where customers can get refills. This store controls the beverages from behind their counter, corroborating other reviews. The ambiance was conversational. Tables filled up with chatty people, so if you like a quiet environment, this isn't for you. However, a good spot if you plan to engage someone with a verbal dialogue. An employee almost immediately tried to clear my table even though I'd stepped away from it for less than one minute. I had to bark at him not to touch my stuff. I appreciate the efficiency but this is ridiculous! Sharp pointy corners on the tall tables stick way out and I accidentally jabbed myself backing up. This is definitely a DRIVE-THRU preferable location. Only use the lobby if you have to.

    A "large" fry-sized piece of paper.
    David M.

    Avoid. They avoid using cardboard here for some reason, and instead use full paper for their fries which makes their "large" basically equivalent to a medium-small. They're shamelessly unapologetic for it. Also, their chocolate shakes suck. I'm not usually compelled to leave a review for places but I feel it's my duty as a decent person to warn you not to get screwed here.

    Umm wtf where the second half of my Big Mac ?

    Only got half my Big Mac honestly don't understand how this is possible to do . This was an Uber order it said it would be 15-39 min took over an hr food was cold they didn't send condiments like requested, I got the wrong drink ( the lid looked like it had been stepped on ) and half my burger was missing .

    a stack of donuts and a cup of coffee
    Kristin P.

    McDonalds in Santa Cruz, come on its the cheapest boxed excitement ive had all week. Choose kindness over weaknees today. This could be you one day. .

    Look how messy it looks to it came with a pound it mayo on it

    If I could I would give this place Zero Stars I came here today May,16th 2023 it's about 3:30 pm I ordered a Chicken sandwich it's literally cold how is it cold from 1 min from the time they handed it to me . I wanna know who the food inspectors are in Santa Cruz county letting this crap pass food has to be at a certain temp and this would not pass!! As for the customer service shiii#just as bad I can't even get a damn refund either .McDonald's corp u need to refund me and go undercover boss on this location in Santa Cruz you'll see how bad it is

    a bag of fries and a bag of fries

    See all

    Photo of Mariam G.
    103
    92
    51

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    18 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg P.
    26
    21
    25

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 3
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Mike V.
    0
    48
    21

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 1

    7 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    There's only one toilet and it's locked . $55 in food and you have to scheme to get in and wash your hands

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 3
    Love this 1
    Oh no 6

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Mid atmosphere, no refills on drinks, and the food was just poorly prepared, over all the worst McDonald's I've been to to be honest

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of David R.
    7
    305
    73

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Carlos A.
    63
    21
    19

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 8
    Oh no 0
    Photo of Cece M.
    97
    18
    21

    12 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dawn B.
    147
    9
    3

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Ordered a McRib sandwich and it was missing the bun wtf. How is this possible. This cannot happen smh.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 2
    Love this 1
    Oh no 2

    8 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    Page 1 of 4

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    Pretty close to downtown and Mariannes and it isn't on a super busy street (compared to the one on Mission).

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Coffee & Tea 2,240 times last month within 5 miles of this business.

    Verify this business

    Taqueria Los Pericos - Carnitas nachos

    Taqueria Los Pericos

    4.1(1.7k reviews)
    0.4 mi
    $$

    This is a great spot for tacos and a staple for me every time I'm in Santa Cruz. Food is great,…read moreparking is terrible, and prices are okay but during peak hours there's a line out the door. You have to find parking maybe blocks away and walk here but it is a very good place. Also tons of offerings for food. Do not let your eyes order for you because their super taco is massive. I thought the super taco just meant it was a regular street taco with more filling inside but I was severely mistaken. It is an actual burrito size tortilla. If you want to end your day with great food and a nap, this is the place to do it

    This is the last time I will be coming here. The main cashier had a very bad attitude yesterday. I…read morewas reading him my order of 2 items. Mind you, there was a long line. I was trying to help him out, as I'm in the hospitality business for high level profiles. He responded and told me he's an old guy, but very rude when I told him the two items and he just cut me off while I was talking . It was a chicken burrito with refried beans, no rice & carne asada fries. He also threw my receipt at me. I get it if you under pressure, but never take it out on a paying customer because you can't work well under pressure. He left a bad taste in my mouth with his bad attitude. I will not be coming back. Be kind to your customers especially i was trying to help you. Lol. The meat was overly cooked. The burrito still had rice in it. Fries were very oily. I still tipped him, even though he didn't deserve any of it. Bad service. Bad attitude.

    Photos
    Taqueria Los Pericos - Menu

    Menu

    Taqueria Los Pericos - Breakfast #1

    Breakfast #1

    Taqueria Los Pericos - Outdoor seating

    See all

    Outdoor seating

    Betty Burgers - Chicken | Garlic Fries

    Betty Burgers

    3.8(1.5k reviews)
    1.4 mi
    $$

    I've eaten at this Betty Burgers many times because the food is usually good. It's not the best…read moreburger in Santa Cruz but it's a decent and I want to support the businesses affected by the road closure. This visit was a little disappointing. The burgers seemed sloppier than usual and just weren't as good as they've been in the past. What really bothered me, though, was the 3.95% credit/debit card service charge. I didn't notice it until after I had already paid because the only explanation was printed at the bottom of the receipt. If you're going to charge customers an extra fee for using a card, that should be made very clear before they order so they have the option to pay cash. Between the food that wasn't up to par and an added processing fee, this visit just wasn't worth it. I don't mind paying for good food but I don't like feeling nickel-and-dimed over an extra charge that wasn't obvious before ordering. Transparency goes a long way.

    We stopped by for some take-out to bring with us to our beach picnic. They were having a FIFA watch…read moreparty at that time so customers were enjoying their food while watching Spain and Argentina play. I ordered the Point Grinder which is a burger with bacon, sauteed mushrooms, bleu cheese and green onion and it was a great combination! The only reason why I'm giving a 4/5 stars is because my patty was still very red instead of a standard well-done. My friends and I also ordered one side each and tried garlic fries, sweet potato fries and onion rings and all were delicious. Garlic fries were seasoned well and had lots of garlic, sweet potato was slightly thick cut and soft and yummerz and the onion rings wasn't just batter, it had thick slices of onion! Their ranch was also creamy and aromatic! Parking could be difficult on a busy day! 9/10 would recommend!

    Photos
    Betty Burgers - Inside

    Inside

    Betty Burgers - Chicken | Garlic Fries

    Chicken | Garlic Fries

    Betty Burgers - The Duke Burger

    See all

    The Duke Burger

    Chipotle Mexican Grill

    Chipotle Mexican Grill

    1.9(319 reviews)
    0.4 mi
    $

    Okay there are several things wrong at this location: 1. No…read moretrash can outside by their patio tables 2. The one trash can outside was full and overflowing 3. Employees need to be trained... or delegated duties better by their supervisor - why so many employees and yet so dirty? The tables outside were filthy we had to find wipes to clean the table 4. Customer service could be better, the employees seemed annoyed I love Chipotle so this was disappointing though the food was decent. This is a sad Chipotle, corporate should get involved *I will say though their bathrooms were stocked*

    Mark was the man starting and finishing my order. He insisted on getting my order all upfront…read moreinstead of as we went along. So I told him. Then, at each step he had to ask me again what I wanted because he forgot and got it wrong. I lightheartedly said that's why I prefer to tell you as I go. He gave me a funny look. At the end, I asked for a lime wedge, just like I always get. He got rude and said no. The woman started ringing me up , he was helping the next customer and I asked her if they had lemon wedges for the iced tea. Mark raised his voice, interrupted my conversation with her, and said No! I asked her if I could buy a wedge, a half a whole or any part of a lemon or lime the way I normally do. Again, he awkwardly stopped helping his customer who looked at me with a look of what I can only describe as , cringe, and then started scolding me for asking about a lemon or lime wedge. I asked the girl if I was conversing with her or him, again he aggressively inserted himself saying, you don't have to talk to me. ( I was not talking to him to begin with). She then asked him to confirm my order so she could finish ringing me up, he was rude to her and refused to speak. I said, sir, hello, she's asking you my order. He gave me a dirty look and with a rude tone told me my order, instead of her. She stood there silent looking very uncomfortable. Then I tried to ease the tension by making a joke saying, I didn't know limes were so controversial. She gave me a dirty look and repeated they don't offer limes. I said, I know, I'm not asking for a lime, I was responding to his attitude and the general uncomfortable atmosphere. She decided it would be a good idea to make it worse by saying a sarcastic rude comment. Horrible customer service.

    Photos
    Chipotle Mexican Grill
    Chipotle Mexican Grill
    Chipotle Mexican Grill

    See all

    Jack in the Box

    Jack in the Box

    1.9(149 reviews)
    0.4 mi

    The current 2 star review tracks. I needed to use the restroom and get a small fry. I stopped…read moreinside and spoke to the team member at the cash register. I explicitly told the team member that I needed to use the restroom, and that I wanted to purchase a fry first, then use the restroom and pick up my fry afterward. Initially, the team member did not greet me nor respond. They rolled their eyes and put their head down a few times. I asked them if they could take my order and if I might use their restroom. The team member told me that in order to use the restroom, I had to purchase something first, which was already my intention. After purchasing a small fry for nearly $4, the team member unlocked the bathroom. Upon exiting the bathroom, I noticed the team member was standing at the entrance door, looking at the bathroom door. The team member then entered the staff area. My fry wasn't ready yet. The team member fixed the fry, bagged it, and handed it to me without a thank you or any customer service-oriented farewell. There were no napkins inside the bag. I looked for napkins without any assistance, then I asked for some, and the team member simply pointed to them. Why was the team member watching and waiting for me to come out of the bathroom? Why were the fries not bagged when I exited the bathroom? Why was there no napkin in my bag? So many more questions...

    I'm writing this review mostly so everyone can see what a $3.19 cheeseburger looks like at this…read moreJack in the Box. This isn't a review on Jack in the Box in general, but this particular location is sloppy and really doesn't mind if you get what you pay for or not.

    Photos
    Jack in the Box
    Jack in the Box
    Jack in the Box

    See all

    McDonald's - coffee - Updated September 2026

    Loading...
    Loading...
    Loading...