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    McDonald's

    1.7 (134 reviews)
    Open Open 24 hours

    Order McDonald's Takeout or Delivery

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    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - McDonald's

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    Cramped lobby space
    Greg P.

    Congested lobby; narrow walkways, only 2 kiosks; causes a line to form for ordering. Very busy when I visited here. People stand too close to one another, can't imagine when Covid precautions were active what this place was like back then? My food tasted good, no complaints there. It was served at a reasonably decent pace. Unfortunately there is no soda fountain out where customers can get refills. This store controls the beverages from behind their counter, corroborating other reviews. The ambiance was conversational. Tables filled up with chatty people, so if you like a quiet environment, this isn't for you. However, a good spot if you plan to engage someone with a verbal dialogue. An employee almost immediately tried to clear my table even though I'd stepped away from it for less than one minute. I had to bark at him not to touch my stuff. I appreciate the efficiency but this is ridiculous! Sharp pointy corners on the tall tables stick way out and I accidentally jabbed myself backing up. This is definitely a DRIVE-THRU preferable location. Only use the lobby if you have to.

    Umm wtf where the second half of my Big Mac ?

    Only got half my Big Mac honestly don't understand how this is possible to do . This was an Uber order it said it would be 15-39 min took over an hr food was cold they didn't send condiments like requested, I got the wrong drink ( the lid looked like it had been stepped on ) and half my burger was missing .

    A "large" fry-sized piece of paper.
    David M.

    Avoid. They avoid using cardboard here for some reason, and instead use full paper for their fries which makes their "large" basically equivalent to a medium-small. They're shamelessly unapologetic for it. Also, their chocolate shakes suck. I'm not usually compelled to leave a review for places but I feel it's my duty as a decent person to warn you not to get screwed here.

    a stack of donuts and a cup of coffee
    Kristin P.

    McDonalds in Santa Cruz, come on its the cheapest boxed excitement ive had all week. Choose kindness over weaknees today. This could be you one day. .

    Look how messy it looks to it came with a pound it mayo on it

    If I could I would give this place Zero Stars I came here today May,16th 2023 it's about 3:30 pm I ordered a Chicken sandwich it's literally cold how is it cold from 1 min from the time they handed it to me . I wanna know who the food inspectors are in Santa Cruz county letting this crap pass food has to be at a certain temp and this would not pass!! As for the customer service shiii#just as bad I can't even get a damn refund either .McDonald's corp u need to refund me and go undercover boss on this location in Santa Cruz you'll see how bad it is

    a bag of fries and a bag of fries

    So I guess I know how class action law suits get started now. Santa Cruz McDonalds now serves there fried in little paper bags, and I mean little. I ordered a large fry and cookies to go. First they forgot about my order because why take care of customers standing in front of you when we can take care of Uber eats customers who aren't even there first. And secondly their "large fry" is equivalent to a small to medium fry in every other city. I have already started gathering the appropriate data for lying and misrepresenting their products and over charging customers and will continue to do so until an attorney is satisfied with having enough data samples to move forward.

    Watercino

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    Photo of Mariam G.
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    2 months ago

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    5 months ago

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    1 year ago

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    11 months ago

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    8 months ago

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    11 months ago

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    11 months ago

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    3 years ago

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    5 years ago

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    2 years ago

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    7 years ago

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    3 years ago

    There's only one toilet and it's locked . $55 in food and you have to scheme to get in and wash your hands

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Mid atmosphere, no refills on drinks, and the food was just poorly prepared, over all the worst McDonald's I've been to to be honest

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    4 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Ordered a McRib sandwich and it was missing the bun wtf. How is this possible. This cannot happen smh.

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    2 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 4

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    Pretty close to downtown and Mariannes and it isn't on a super busy street (compared to the one on Mission).

    Mentioned in 2 reviews

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    Oblò

    Oblò

    4.4
    (84 reviews)
    0.5 mi

    Upon entering, we were promptly greeted and lead through their nice lounge area to the…read morewell-appointed dining room. After selecting our drink preferences, bread service was initiated. Attention to details by our host was evident and appreciated. Our entrées arrived nicely plated in a short time. We greatly enjoyed our entrées of Spagetti alle Vongole and Seabass Fish of the Day. Live music was being performed in the lounge throughout our dining experience which greatly enhanced the ambiance of the meal and restaurant. The live music was a contemporary jazz quartet followed by a clarinet and drums duo ensemble. The atmosphere of Obló is conducive to a relaxing rendezvous for a drink or dining with friends, or to embrace the intimate and romantic undertone of their fine dining venue with one's significant other.

    Oblo is located in the cusp of downtown, across from Abbott Square where you are close enough to…read morehear (and feel) the music while dining in a circular glass windowed room. Oblo has a family-style warmth with the paper menus and touch lamps that look like candles and yet it also feels like the perfect Date Night restaurant because of the ambiance, cool lighting, top shelf bar menu, great service and impressive food. I was there for a birthday, and Oblo surprised even me with their stellar service when they marched a line of smiling staff members out with a slice of beautiful cheesecake over a zigzag of blueberry compote and sung happy birthday in such a joyful way that the other customers joined along. It was definitely special. We had great service all night -- from the first person we saw to the last. Every dish was delicious!

    Photos
    One of their soft cocktails and so yummy
    One of their soft cocktails and so yummy
    Seared Scallops
    Seared Scallops
    Risotto Funghi

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    Risotto Funghi
    Jack's Hamburgers

    Jack's Hamburgers

    4.0
    (606 reviews)
    0.8 mi
    $$

    TikTok sent us here and it didn't let us down! After hearing what a staple Jack's is in Santa Cruz,…read morewe had to try it while we were in the area. Let me tell ya, this is one of the best burgers I've had in a hot minute. I got the Western Burger, which had chilli w/ beans, jalapeños, and barbecue sauce. This burger was perfect in basically every way. The chili was incredibly rich and savory, the jalapeños added a nice crunch and acidity, and the barbecue sauce added some sweetness. So many flavors at once that worked so well. It was well worth the mess. My wife got the Bacon Cheeseburger with a 1/3 lb patty. I really appreciated how many cheese options they had. The veggies were fresh and abundant. And that bacon was perfection. Crisp, but still had a good chew, and was thick. This was a classic done right. The fries were also fantastic. Nice and crisp but fluffy on the inside. And the portions were very generous. The place overall just feels like exactly what you want from a local burger shop. A charming burger sculpture on the roof, very friendly staff, ton of outdoor seating. If you've heard about or have been meaning to come to this place, it's well worth the hype.

    Such a cute staple of Santa Cruz. I have not gone for years. Little place on the corner, behind…read morepacific ave. Some seating inside, a little cramped but nice for the size of the place. Seating outside as well. I took my order to-go. Cashier super friendly, you can see the kitchen, cooks are working hard! You can see the fresh patties! Got my meal quick, it was super hot and the fries!! Thick cut and so yummy. I'm not sure if they are fresh cut? But they are very good. Burger was substantial and very fresh and yummy. If you are not a big eater I suggest a single patty! Definitely a place to try if you need a good classic burger that is fresh.

    Photos
    Full menu
    Full menu
    Patty Melt in nature
    Patty Melt in nature
    Jack's Hamburgers

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    West End

    West End

    4.0
    (1.2k reviews)
    2.2 mi
    $$

    I returned to West End over a year after my last visit, and so much has changed! They rebranded to…read moreWest End Izakaya and now serve Asian-inspired dishes, rather than their previous American farm-to-table menu. Honestly, I can't say this change is an improvement. My grandma and I visited around dinner on a Saturday and were seated on the (dog-friendly) patio. They did have propane heaters, but not enough of them, so it was quite chilly. For drinks, we both got hot Green Tea to warm up, which was very standard - served in pre-packed tea bags. For food, we ordered the Okonomiyaki Fries and Maitake Mushroom Flatbread to share. The Okonomiyaki Fries were pretty good and I enjoyed all the toppings, especially the spicy pink mayo. I usually prefer thinner fries, but I liked the crispy texture. However, the Maitake Mushroom Flatbread was a bit disappointing. There just wasn't enough bechamel and mozzarella on top and the flavor somewhat bland. Service was friendly, but I miss their old menu offerings, like the Heirloom Tomato Flatbread. Not a huge fan of the rebrand!

    A local recommended this spot for us. At first glance, we loved the ambiance bc it was a perfect…read morebalance of casual but still stylish and cozy. We ordered the veggie curry which was packed with veggies and tasted great! We also ordered the Kbbq chicken pizza needed more flatbread which was okay, it really needed more sauce but our water brought extra which helped. Service was very nice!

    Photos
    Booths
    Booths
    Fireplace
    Fireplace
    Ipa sampler

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    Ipa sampler

    McDonald's - coffee - Updated June 2026

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