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    McDonald's

    4.5 (8 reviews)
    PriceyAmerican, Burgers, Fast Food
    Open 5:00 am - 12:00 AM (Next day)

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    16 years ago

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    18 years ago

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    17 years ago

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    13 years ago

    im bk and i love it even more than last time its got great food great staff and great FREE WiFi as well

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    10 years ago

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    McDonald's - Main Logo

    McDonald's

    1.5(2 reviews)
    1.3 mi

    bro so this worker chelsea gave us attitude when we ordered. and she didnt even get our order right…read morelike i asked for no pickles and mustard and she gave us a dirty look. and we didnt even realise she got my friends order wrong too until we actually got our food. so and we waited like 30 whole minutes for our food and our order was 99 snd she was starting at 2, 3, 5. and after like 20 minutes we asked manager about our food and how we really needed to go cause it was like dark and our mums were already waiting for us and he literally asked chelsea about the order and she said she didnt know but she literally was the one who took our order. the manager literally did it in under 2 minutes. she was so moody whilst taking our order at the counter and when new people kept coming she ignored our order on purpose. the manager was very good but chelsea very bad. bad attitude. she was working on thursday 20th november, 2025 between 4-6pm shift at newcastle-under-lyme town. please fire her im sure others have complaints about her.

    Everyone knows what to expect from McDonald's, so this is not a review about my food. However, the…read morestaff in there need to be trained for their customer service. My food was literally slammed down on the tray, the woman snatched my card whilst paying and it took all my might to not snap at her. She was very rude. Another time being in here, I was served by a guy who had no clue what he was doing, overcharged my card (which is a big thing because I never have any money) and refused to refund me, just offered me food. I obviously declined the offer, I had already purchased enough to feed the 5000 as it was. So he huffed, got the manager involved and I was given a full refund. When my food did come, the chips were cold and so were replaced, if I fancy a McDonald's in the future, I will stick to either Festival Park or Hanley. Wouldn't recommend to anyone if you have had a bad day at work, or just a bad day in general. Wouldn't want to upset anyone.

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    Burger King

    Burger King

    4.0(1 review)
    2.3 mi

    This Burger King is located in a Welcome Break facility off the M6. I thought this particular…read morerestaurant within the motorway facility deserved it's own review. On a road trip to Stafford we decided to pull over for a break and to get something to eat. It was only 10.15am and instead of eating breakfast like normal people my partner wanted KFC. The Burger King and the KFC are located upstairs and as has been noted on a review of this motorway facility, it doesn't seem to be very disabled friendly. There is an escalator up but I only noted flights of stairs to go back down to the ground floor. At the Burger King counter the first thing I noticed was how extensive the menu at BK has become...the next thing I noticed was the price! Holy COW! I had a Bacon Double Cheeseburger Large Meal and it cost £8.59. When my partner noticed the price I just said "I suppose motorway places are like airports and charge more". I am just assuming that is the case because I haven't been to a Burger King in several years. He had the same meal I ordered so the cheque was £17.18 in total. The server was very polite and helpful, asking if we wanted dips or sauces after handing us our food. The area where the BK is located is huge, there weren't many patrons yet, but there was a baby station with a microwave to warm up formula and a changing station. If we had a baby it would have been very helpful. The area was so clean! No crumbs on the tables and chairs, no trash anywhere, just a pristine area. We chose a seat and opened the bags containing our meal and were blown away. Seriously shocked at the enormity of what we purchased. The hamburgers must have measured 5 or 6" in diameter and 3" high, double meat patty, bacon & lovely cheese and a soft sesame seed bun, the bag also included a smaller bag of onion rings and a bag of "fries". The fries were a hybrid - somewhere between normal chips and McDonalds french fries. My most recent experience with American style fast food would be McDonalds in Stockport, where our food is always room temperature and the fries are always cold and soggy. The difference in quality between what we ate at a common motorway services BK yesterday was worlds apart. The Burger King at Keele is the way fast food is in dreams. I never expect to enjoy fast food, it just fills a space and keeps me from feeling hungry while the repeating heartburn for several hours usually has me swearing off fast food forever. Not from this Burger King. It was hot, fresh, tasty and there was way too much of it. We vowed that if we had the occasion to stop there again we will know to split one meal between the two of us. We also noticed after our meal that this facility takes recycling to a new level. Four huge, clean bins dividing up not just paper and glass but also food and liquids. It must be attended to often and cleaned regularly because the bins were not obtrusive and offputting as you would think something like that would be. I wish we lived closer to this facility, not just to have the Burger King again, but to maybe try a few of the other places to see if they offer the same quality of food and service.

    Coast to coast

    Coast to coast

    1.4(5 reviews)
    2.7 mi

    Hmmm I don't know what it was, but this place was just very average. I got the candy floss…read moresparkling cocktail and it was just ok. Like very mediocre and it honestly wasn't something I'd be happy drinking all day... My dad got a mint chocolate milkshake and oh my word.. It was basically all topping - whipped cream and that's it. I could have probably looked past this, if the cream tasted good, but it really didn't taste good at all.. I can't really comment on the food as we didn't try it, but when I saw the prices, it did seem very expensive, considering it's located not in a particularly wealthy area... Hmm I'd probably give this place a swerve if I was you and check out the nearby chiquitos or one of the other restaurants in the Hive.

    We have visited here twice now since the restaurant is new in town. We have visited once with the…read morechildren and then on our own as a couple. The visit with the children was pretty good to be fair. There food was lovely my son had pasta which was a huge portion for him fall of filling which he was pleased about. My daughter wanted the mini burgers which they didn't have, nor the drink she wanted. We were also told a few things that were also off the adult menu. Not great for a new restaurant. We ordered the children's meals first whilst we decided on ours she said I'll be back in 5 mins. 45 mins later she was back looking very flustered . We told her we had already ordered with someone else . Our food then took ages to come out and by this point the kids had eaten there deserts and were ready to go. The bill with drinks was £76 pounds so not cheap and you don't get the good service either. Ok second visit was on a Tuesday evening and it was rammed we waited and hour and half for a table but all the other bars/eating places were the same. Food and service was shocking this time!! I had fajitas no filling what's so ever and my partner had pasta which was burnt and again no filling. It's busy for now as its new but they won't be getting people returning if they carry on like this.

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    McDonald's - tradamerican - Updated August 2026

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