I had the Pepperoni Pizza here. it is SO delicious. The crust of the pizza is the best part because…read moreit's barely existent and it's just a crunchy end of the slice of bread that I can easily eat away. Usually I throw out the crusts of New York Pizza because they're just not tasty enough to be a part of my 2,000 calories on the daily. Overall, I really enjoyed it and I just had three slices (my friends would be proud since I usually can only eat two max). Also, the Mix Grilled Kebab on Nan is amazing! The portion size is huge and I totally recommend it.

Under busy times completely useless for food, me and my partner ordered food and waited about an…read morehour for it to come in which my girlfriend had to leave so I stayed to wait plus she also had the bouncer there when she ordered it and had his confirmation So I go up to find where my food is at and person serving us said someone else has accepted it in which how? my partner has pink hair which stands out very much. after explaining to the server what had happened and having the bouncers approval we still only got a very small pizza NOT the 12" pizza and the cheesy chips we ordered after paying 8.70

It's a good place with good food and great prices for the food but one thing I don't like is when…read moreyou try to pay at the counter you have to wait for someone to come to you and sometimes it takes ages. In there it's a bit loud especially downstairs when you are at the top floor there is a bit noise but not that much the table service is also really good. I think it's a great place to eat in.

This mcdonalds has got alot better over the years and has resently been done up which ive got to…read moresay looks very swish and posh im loving the high backed black chairs . The food is nice and its great for the kids it has all th facilites which you would need and the toilets are clean the queing system could be inmproved as sometimes you waitning ages to be serve . Ive never had a problem with the staff and ive only had a wrong order once of which it was sorted out asap . The staff are well dressed and clear away the tables people have made a mess straight away.

This Burger King is located in a Welcome Break facility off the M6. I thought this particular…read morerestaurant within the motorway facility deserved it's own review. On a road trip to Stafford we decided to pull over for a break and to get something to eat. It was only 10.15am and instead of eating breakfast like normal people my partner wanted KFC. The Burger King and the KFC are located upstairs and as has been noted on a review of this motorway facility, it doesn't seem to be very disabled friendly. There is an escalator up but I only noted flights of stairs to go back down to the ground floor. At the Burger King counter the first thing I noticed was how extensive the menu at BK has become...the next thing I noticed was the price! Holy COW! I had a Bacon Double Cheeseburger Large Meal and it cost £8.59. When my partner noticed the price I just said "I suppose motorway places are like airports and charge more". I am just assuming that is the case because I haven't been to a Burger King in several years. He had the same meal I ordered so the cheque was £17.18 in total. The server was very polite and helpful, asking if we wanted dips or sauces after handing us our food. The area where the BK is located is huge, there weren't many patrons yet, but there was a baby station with a microwave to warm up formula and a changing station. If we had a baby it would have been very helpful. The area was so clean! No crumbs on the tables and chairs, no trash anywhere, just a pristine area. We chose a seat and opened the bags containing our meal and were blown away. Seriously shocked at the enormity of what we purchased. The hamburgers must have measured 5 or 6" in diameter and 3" high, double meat patty, bacon & lovely cheese and a soft sesame seed bun, the bag also included a smaller bag of onion rings and a bag of "fries". The fries were a hybrid - somewhere between normal chips and McDonalds french fries. My most recent experience with American style fast food would be McDonalds in Stockport, where our food is always room temperature and the fries are always cold and soggy. The difference in quality between what we ate at a common motorway services BK yesterday was worlds apart. The Burger King at Keele is the way fast food is in dreams. I never expect to enjoy fast food, it just fills a space and keeps me from feeling hungry while the repeating heartburn for several hours usually has me swearing off fast food forever. Not from this Burger King. It was hot, fresh, tasty and there was way too much of it. We vowed that if we had the occasion to stop there again we will know to split one meal between the two of us. We also noticed after our meal that this facility takes recycling to a new level. Four huge, clean bins dividing up not just paper and glass but also food and liquids. It must be attended to often and cleaned regularly because the bins were not obtrusive and offputting as you would think something like that would be. I wish we lived closer to this facility, not just to have the Burger King again, but to maybe try a few of the other places to see if they offer the same quality of food and service.

bro so this worker chelsea gave us attitude when we ordered. and she didnt even get our order right…read morelike i asked for no pickles and mustard and she gave us a dirty look. and we didnt even realise she got my friends order wrong too until we actually got our food. so and we waited like 30 whole minutes for our food and our order was 99 snd she was starting at 2, 3, 5. and after like 20 minutes we asked manager about our food and how we really needed to go cause it was like dark and our mums were already waiting for us and he literally asked chelsea about the order and she said she didnt know but she literally was the one who took our order. the manager literally did it in under 2 minutes. she was so moody whilst taking our order at the counter and when new people kept coming she ignored our order on purpose. the manager was very good but chelsea very bad. bad attitude. she was working on thursday 20th november, 2025 between 4-6pm shift at newcastle-under-lyme town. please fire her im sure others have complaints about her.

Everyone knows what to expect from McDonald's, so this is not a review about my food. However, the…read morestaff in there need to be trained for their customer service. My food was literally slammed down on the tray, the woman snatched my card whilst paying and it took all my might to not snap at her. She was very rude. Another time being in here, I was served by a guy who had no clue what he was doing, overcharged my card (which is a big thing because I never have any money) and refused to refund me, just offered me food. I obviously declined the offer, I had already purchased enough to feed the 5000 as it was. So he huffed, got the manager involved and I was given a full refund. When my food did come, the chips were cold and so were replaced, if I fancy a McDonald's in the future, I will stick to either Festival Park or Hanley. Wouldn't recommend to anyone if you have had a bad day at work, or just a bad day in general. Wouldn't want to upset anyone.

Tasty food, attentive service and professional managers ! The place is clean and pleasant…read moreenvironment. I highly recommend

I am very sad with this company as they have removed the beloved mac n cheese sailboat . This is…read morethe best part of the company and now gone down to 3 stars instead of 5.