Ordered a Sprite and got water. Politely took the drink back. The girl at the window took the water, shit the window without saying a word. She opened it and just handed me the Sprite and shut the window again. No customer service at all. I asked for a napkin and when she saw I was trying to see her name tag she turned her body away from me. Will not be stopping here again. read more

Went in a couple of weeks ago and there was a table of employees and I think one was a manager The foul language that was coming from them was terrible and loud enough the whole place could hear it Dropping F-bombs GD this and that At one point was talking about shaking their a**. Will not be returning to this location read more

They can not do the job they are being paid for.i ordered a Mcrib they did not put no sauce on it.i ordared a cheese burger and they only put one small pickle on it,and no onions. read more

We went today on our roadtrip. The fact that the owners are having their employees come in with no air conditioning in that store is absolutely disgusting. The staff even coming in to work today is absolutely a blessing because working in that heat is a sure fire way to have someone pass out. The owners should be absolutely ashamed of yourselves. Get these people some air read more

Terrible service. My dad ordered a mint shake. 4 minutes later they said their ice cream machine wasn't working so he got a diet coke. They charged him for the mint shake and not the diet coke despite the price difference. The food tasted odd and the service was terrible. The sanitation skills were not good either. read more

The quality of the food was poor, and despite specifically requesting no pickles, both burgers were served with pickles. This is extremely concerning for me as I have a severe allergy to pickles. The service was mediocre, and I was disappointed with the lack of manners displayed by the employees. I would not recommend this place, as there are better McDonald's locations available. And some of them were only wearing one glove in the kitchen. The lady at the front had no manners she was shoving her mouth with food when she was supposed to be working read more

Ordered using the app. They showed to be out of sprite so we ordered root beer. Once we got there, the lady hands us a sweet tea and says they are out of root beer without even asking if there is anything else we might like. After that, she never said another word. No apologies or concerns for customer service. I would not recommend this McDonald's or any really for that matter. read more

Sat at the drive through and watched them take three cars after I had been waiting there for two minutes. Started out the only one there. I ended up leaving read more

Poor service, not friendly or happy to be at their job at all. They are rude and nasty, with poor sanitation skills

They charged me with my fries and my drink and I never received any of them. The service was nice though.

Unpleasant trying to put our order in. They were out of everything, so we decided to leave.

THIEVES!!! The folks in the drive thru stole my credit card information and tried making 6 purchases 2 minutes after they ran my card. This happened at 1:44 pm on November 1st. They started running my card online at 1:46. read more

I ordered 3 different drinks and a McDouble with only lettuce tomato and mayo due to allergies. They gave me our sprite and Dr Pepper right away. Then gave us the sandwich. The sandwich was missing the tomato. It also had onions on it even after stating only these products as the person eating it is allergic to onions. After waiting another 2 minutes he asks if he forgot to give us straws as we were waiting on the coke still. I informed him we had straws and was just waiting on the last drink. He raised his voice and said I'm working on getting it. He then proceeded to give us a second Dr Pepper and no coke. The cashier at the first window was probably the most decent person there. The few times I've been while traveling to visit family they have never made a single thing right. read more

I have stopped at this McDonald's a few times now. I seem to always have issues, the staff is so rude always. When you ask for light ice in your drink they decide to fill the cup to the top with ice. And I open up my burger to get completely fallen apart sauce all over the rapper it's just not a good site at all and terrible service. I know for a fact that so many people have been seeing some place yet nothing has came out of them. They don't care! read more

We stop at this McDonalds every time we drive south to the beach. Like clockwork we showed up early this morning (around 6am) and received the best service and food. Both workers at each window had great energy. My husband and I left with a smile. :). Keep it up West Point McD! read more

Out of town visitor. Waited in line over 30 minutes. How is this considered to be fast food?

Disgusting. Fries were not salted. Coke was flat. We asked for ranch and they handed it to us and it had SYRUP all over it. My hands were so sticky and the lady at the window was so rude. They lived up their bad reviews don't go here. read more

Customer service was pretty bad, didn't tell us to have a nice day. I couldn't believe that McDonald messed up on a yogurt parfait, glad to say I'm switching to Wendy's read more

McDonald's - Fruit and yogurt parfait??? More like air and oxygen parfait. - Fast Food Near Me - West Point, Mississippi

Only thing I ever came here for was my oreo frappe, which i would usually buy something else too. Now oreo frappe' s are gone I won't be back till they are back. read more

Worst food ever. Cold, tough, no salt, coke was flat. Go down the street to Popeyes.

Worst drive thru I've ever been to for a McDonald's, which doesn't have a great reputation to begin with. Also I've heard several people had their credit card information stolen at this location. read more

I had to go through the drive-through 3 times because each time they got my order wrong and when I looked at it in the window of the drive-through and they still had it wrong I Look to them and told them. When I did they said that's what they rang you up for. read more

ZERO STARS. This is literally the absolute worst mcdonald's in the entire country. So annoying. Can't get food on the menu. Can absolutely never get food on time. If it is anywhere between 12 am to 6 am good luck. Can't even get a fry off the ground. It is so pitiful here. I've grown up in this town and I am soooooo tired of how lazy these workers are. I understand that fast food can be hectic sometimes but good lord FIX IT. Get it off the damn menu if you can't get an order out on time. People have shit to do. The lousiest excuse I can think of it telling your boss you were late because of the West Point Mcdonald's. Literally couldn't think of anything worse. This place is an absolute shit hole. read more

I stopped here quickly with a group of friends on a trip while driving through West Point. Everyone was friendly and courteous, bathrooms were clean and food was warm and ready quickly. When you come from a major city and are accustomed to poor fast food service, it's a joy to come across friendly workers and a nice restaurant. It shows when workers are happy with their work environment and co-workers. I appreciated the quick, pleasant visit. read more

Worst place I've been to it stinks like maggots all around the food counter. It was 35 minutes just to get our order to us. It's like no one cares about anything just pitifully run. read more

Ehh. The food is alright, the smoothie/icecream/frappe machines are always down it gets annoying when thats what your craving. Plus ive worked for them and they tried not to pay me. read more

Sooo slow and I mean stupid slow. There were 7 or 8 employees sitting at the tables eating, so not sure if we got there right after shift change or what. But we were in line behind one other customer and it was 15min before our order was even taken. I don't expect a lot from McDonalds but yikes. Didn't have the right salad dressings either. read more