It was pretty comical, the mix up at this McDonald's. The gave us the wrong item, handed us the "correct" item only to find it was still incorrect and asked us to pull over and they'd bring it out to us. Finally they arrived and it turned out to be the same thing they just gave us, that was incorrect. I had to go in and ask a third time to get it corrected. Wouldn't have bothered having it fixed the third time but they charge us extra for it. Like I said, almost comical. At least the fries were hot. read more

Bad customer service took like 30 mins for our food to arrive, tyler wouldn't even walk 5 feet to give us our food like he's paid to do we had to get up and do his job for him, our food was smashed down, cold, and soggy. burgers were so messy they looked like someone had just threw everything down and called it a day we heard them gossiping about our order so loud it filled the whole building, just bad employees and customer service overall. read more

This McDonald's has to be the slowest in the country! I ordered 2 breakfast burritos and a sausage & egg McMuffin, they had me pull over and wait... how are those menu items just not ready to go at all times? I guess fast food really isn't fast food anymore... read more

See all

It's Mc D's I've been eating this food since forever... most of the time, they always get the order right. Unlike some other fast food burger chains. I usually go to the drive thru at this location, and they've been good. With the mobile app. the order is quick and accurate! Loving the fries and burgers! Mc D"s always have the best ice regular coke! read more

McDonald's - Custom double quarter - Burgers Near Me - Woodbury, Minnesota

See all

Fries were cold and soggy, cheeseburger was over cook and not editable. Slow to deliver to my table and poor response to my request to replace it. read more

The franchiser should be ashamed. Their probably gonna close soon when ICE shows up. Terrible staff that doesn't give a crap. Just a bad McDonalds all around. Let alone you can't understand most of the employees, we actually seen a mexican worker pick something off the floor and reuse it. It pays to have actual educated caring employees. Disgusting and nothing will change. read more

By far the slowest McDonald's i ever been to in my life. No matter time of day expect to wait 15-20 minutes for a small order on the inside

I've never been to this location and them not mess my order up. It's actually just a fun little activity I do to see what they'll mess up this time. Sometimes you don't get all your food, sometimes they give you something you didn't order, but one time they gave me my order and someone else's. So I guess it's really all just relative. read more

i hated it here. they messed up my burger and i went back and they were so rude about it. later i ordered a hot fudge sundae and i received a carmel sundae. i was too scared to go back and ask for a new one. my brother ordered a large cone and barely even received a small cone. and when the worker gave it to us she walked away laughing. she was the only worker we dealt with all night and couldn't get a single thing right. wont be back. read more

McDonald's - a man holding an ice cream cone - Burgers Near Me - Woodbury, Minnesota

The manager in the morning is very clipped and cold. Barely says hello, doesn't respond. She got my order wrong and tried to blame me. I hate this place. I seldom go to this location and when I do, I'm reminded why I don't. read more

There is no fast food service at this Macdonalds There order taking system with giving you a number is a joke an absolute joke. Slow as they come. Waited forever for a Big Mac But......only the drive thru service was humming along. (At the expense of the inside customers) read more

I can't even give 1 star. The experience I had was HORRIBLE and observed the same service or lack thereof with 2 other guests. A young lady ordered from the kiosk and the receipt was blank so she didn't know her order number. She asked for help from the employee who stated he couldn't help her, her order will come out when it's ready. Another gentleman had the exact same issue and got the same treatment. I stated to the employee he needs to help these guests and got told I was harassing him. DON'T GO HERE!!! Your susceptible to to being verbally abused. read more

Worst McDonalds I've ever been through. Egg sandwiches always have cracked shells in them, order is usually wrong, and I had a manager throw my sandwich in my bag which broke all apart inside the bag when I pointed it out that I was one short. Then he tells me "Go away." I come home and tell my wife, Sela, all about it and she gets the same experience just 3 days later, unbelievable??? read more

they said the dining room was open until 11:00 then we get there at 9:30 and guess what! there closed. mcdonalds u have lost my service read more

Good Morning I'm so pissed today I got three large coffees from McDonalds on Weir dr in Woodbury,only to get to work and notice butter floating in my coffee.I call the location to demand someone look at the camera to see who could've done this but the manager was not working.They just took my address,number.and name and told me the manager will call me on Monday.‍ I will never go back to this location, I believe this person has been place butter in people coffee for months. And the reason people can't see it because it melts so quick. read more

McDonald's - It melted right into my coffee. - Burgers Near Me - Woodbury, Minnesota

We will NEVER come back to this McDonald's again! Tonight I went through the drive-though and they couldn't seem to grasp my order of a cheeseburger, med fries and a shake. They finally did get it but when I got home I realized they forgot the cheeseburger. I'm sorry but if you want $15 can you at least do a quality check before you hand out food? We have had to pull aside 5 out of 7 times to wait for simple orders at times when there was nobody in the parking lot, have been berated when THEY forgot items, given the wrong orders and have been treated rudely nearly every time. Tonight while I was waiting for my order the guy at the window had his underwear hanging out and they were sitting around laughing. Enough. Hello Burger King across the road. read more

Definitely won't ever return here.. I sat in the drive thru for over 10 minutes waiting with two people in front of me. I had two children to feed and I ordered a 10 piece nugget meal large size with a pop for myself.. I should have checked the bag before I left but I didn't.. I got home all my food was ice cold and my "large" fry was a value size fry in a large container and the fries weren't even fully cooked! Absolutely disgusting! read more

McDonald's - Burgers Near Me - Woodbury, Minnesota

See all

I honestly can't speak for the other reviews but this is the nicest staffed and clean McDonalds that I have ever been to in my entire life. I was greeted immediately, my order was taken promptly, and my food came out correct and very quickly. The quality of the food is very consistent with what I have received from McDonalds across the United States but what makes this one different is the feel, which I attribute to the staff. While I sat and enjoyed my meal, every customer was treated with respect by a pleasant person behind the counter. That is how I know that this McDonalds is special. With so many choices to eat, this location goes out of its way to make it right, the first time. If you happen to be in the mood for fast food and you are near, stop here. Th food is great and you will leave with a smile on your face too! read more

I drove up to the drive thru this morning (about 10:40), and the girl on the intercom said "what's up". I thought maybe she was talking to a coworker, so I didn't say anything. Then she said "what's up" again. I still didn't say anything because I was confused. Then for a third time she just said "what's up"... I then said "hello?" Because I really had no idea how to respond to that it was just weird. And she finally said "what can I get you". I placed my order and everything was fine after that, but that was very unprofessional and confusing. I understand customer service is not always fun, but you're only making it harder for yourself in a situation like that. read more

Nothing has changed with this McDonalds. Still don't get right orders, cold food etc. Only go if we are in a huge pinch. I mean huge pinch. read more

McDonald's - Requested no pickle & look they gave me a pickle. Big shocker the order was wrong again. - Burgers Near Me - Woodbury, Minnesota

Gross, old food. Total lazy! Would give a fri to my dog. Employees standing talking. The burger was hard and old read more

McDonald's - Fail - Burgers Near Me - Woodbury, Minnesota

McDonald's invented fast food. This store is habitual for being the longest waits I have ever experienced. If you come here, YOU WILL WAIT. Nothing fast about this place. read more

This McDonalds has screwed up my last three drive-thru orders and I have been ok with it cuz we are all having a bad times but today they screwed up agai and these young high schoolers almost made my dairy allergic mom sick and I'm sick of them not understand we the severede of what that means because they don't have that problem. My mom asked for two Fish sandwiches with no cheese or tarter sauce. The receipt said plain but they both had tarter and cheese on!! So glad you care sooooo much for people with allergies!!!! read more

This McDonalds has screwed up my last three drive-thru orders and I have been ok with it cuz we are all having a bad times but today they screwed up agai and these young high schoolers almost made my dairy allergic mom sick and I'm sick of them not understand we the severede of what that means because they don't have that problem. My mom asked for two Fish sandwiches with no cheese or tarter sauce. The receipt said plain but they both had tarter and cheese on!! So glad you care sooooo much for people with allergies!!!! read more

I actually like McDonalds but this location is the worst of them all. I be. I have been to literally hundreds of McDonald's all over the United States and this one nestled off 494 in Woodbury is the most difficult. The lack of service provided is like nothing I have experienced. If you can't work a register to take orders, I'm not sure why they staff it at all. I tried to order a number 2 no onions with a coke. I left the speaker after 6 minutes of two different people attempting to take the order. Both speaking at he same time. Thankfully there's a BK right down the street and while I prefer McDonald's, BK is in and out! Seriously, keep driving even if you're hungry. Nothing is more frustrating than untrained staff and a serious lack of urgency. read more

During the times I go here, I can be guaranteed at least two of the following: the fries will be cold, I will be asked to pull ahead and wait 5 minutes, or they will forget parts of my order. It's gotten so bad that my wife and I will take a longer trip to the Inver Grove Heights location where I will be assured that I get the right order, hot with no waiting. read more

Two horrible experiences in as many weeks. FIRST: Inside order, no more than three other customers at counter. Placed order - surprised when handed plastic order number and told to sit down and someone would bring my meal out. Five plus minutes later meal is delivered and its lukewarm at best. Brought meal to front counter and I must have turned invisible. No one offered any assistance, even after making eye contact. SECOND: Drive thru, non rush hour, placed order, one car ahead of me. Waited with patience almost five minutes until car in front of me gets order. Moved up to window and am promptly told to move forward to holding pen. Asked about how long until my hamburger would be ready? (Keep in mind I ordered a single hambuger no special order) Was told "in just a moment", responded politely oh, if it's just a moment I'll wait. With that, the Manager pokes his head out and states "You need to pull forward now!" So much for being ready "in just moment" l'm thinking to myself. Manager again, "pull forward now!" What an absolute jerk, worst McDonald's ever. read more

one of the best cleanest cheapest mcdonald ever. You need to compare apple with apple not orange. So as a part of mcdonald system here is clean, people are polite and they serve fast. read more

I ordered a southwest salad, there was barely any fricken beans or corn! I'm pissed! I ordered this salad for the corn and beans!! That's in the description of the food! "Made with corn and beans," it has NONE!!! All it is, is a little bit of tortilla chips on the top with like 1Tb of corn and beans! And to top it off, the lid wasn't even on all the way when they handed it to me and it spilled in the bag! Very disappointed McDonald! I hope Ronald is ashamed! read more

I just stopped and purchased 4 sausage biscuits. I left and arrived at my office to find 4 biscuits. I called and was told "That's what you paid for", that I could come back and place another order. That's the last time. read more

It's the fourth time they messed up my order. I'm not asking too much. Just give me the large fries I ordered.

It always helps to just walk in to this location. I seem to always have a missing item if I use the drivethrough

Too bad this is the closest McDonalds to my house order two 2 for $3 sausage McGriddles got a egg McMuffin, a burrito, and a McDouble add bacon and don't forget the has browns had triplets in car NOT going to repack them in the car to get the right order thought maybe the pink hair would help get the order correct read more

Had buffalo ranch chicken burger ,,, the patty was crisp and tasty. The restaurant was clean and tidy.

Again we tried McDonald's and had an issue. We made our orders which included 2 chocolate chip frappes. My wife had to wait for the frappes which never came. After 10 other cars went past she went in and saw employees just standing around. Nobody working on the drinks and she then voiced her issue and both managers became more interested in straightening the bags. She finally got a manager and all she got was I'm sorry. She got the drinks, but left very upset. I called McDonald's customer support and complained. The franchise owner called back. I voiced my opinion and he gave his song and dance. When I said I did not want to go back. He said I'm sure there is a lot good places in Woodbury to go to. Piss poor for an owner. Be proud McDonald's. read more

What a joke. Cashier wouldn't give me the courtesy of even smiling. Got my order wrong, and it took a solid 8 minutes for them to deliver it to my table. read more

Love this place but the kitchen gets my drive through order wrong about 2 out of every 5 visits.

Ok, yeah, I'm reviewing a McDonald's. Mostly because the service here far surpasses any other location I have been to in my life. The workers here are so unbelievably fast, they have never had me wait more than 10 seconds to get my morning coffee. I would literally go out of my way to come here in the A.M. instead of Starbucks or Caribou if I'm in a hurry and don't want to wait in line for 15 minutes at the aforementioned. I want to tip these cashiers, man, seriously. Good work. read more

new macdonalds re-opened. Drive through can get backed up a bit as it did today.. but your standard mc'ds... Staff is always nice and I get what I order... read more

This establishment continues to screw up over and over and over again I first ordered 2 quarter pounders and they somehow got that right didn't provide my drinks I paid for until after I had I come up to specify and then I ordered 6 buttermilk chicken tenders and and a crispy chicken sandwich I was Number 674 and numbers before and AFTER me were getting they're orders and mine never showed up and again I had to specify that I had ordered they never apologized and just made it and gave it asap but then I opened up my sandwich and after one bite of tomato I knew something was up it was just wrong I cut apart the chicken and it was gray I went back and told the same employee that had been assisting me throughout my visit and they were lazily poorly doing their job it's not my job to tell them how to but they could at least do the bare minimum and the manager come up to take it and returned me practically the same thing with gray chicken and worse Tomato's and at this point I'm not gonna bother them and I'll just take my business elsewhere! Thank you woodbury McDonald's you've proven yourself un read more