I used this business to clean, stain and seal the grout in my kitchen and to clean the tile and…read moregrout in our master bath. They were very knowledgeable and my kitchen floor has never looked better. Would highly recommend this business and will be using them again.

David, the owner, was very accommodating and did a fantastic job! He was so helpful to travel a…read morelittle farther than his normal radius to help my elderly parents with a shower grout issue and with a shower door that was pulling apart from the tiled wall. David and his employee arrived on time on a snowy icy winter day and got right to work. They were very patient and kind to my parents and did a great job with both the door and shower grout to repair both issues by early afternoon. I would hire them again and recommend them! His office staff was also amazing at communicating and keeping me updated with the appointment and process.

We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

Nick did an awesome job fixing the cracking grout in our shower and tub surround. He was…read moreprofessional and clean and did a grout job color matching our grout.

I cannot recommend Restoration Tile and Grout. They came to clean up the tile and grout and…read morereplace a show shelf at my home. The technicians did a terrible jobs. I will explain all the issues I had. The good news is Nick the manager of the company came back and fixed all the issues. The bad news it took him three hours since there was so many issue. When you hire a professional service to do work around your house you expect it to be right. You pay good money for these guys and the technicians that came to my house were not skilled. They lacked professionalism and a pride in their workmanship. If you hire them make sure you check their work closely when the job is done. 1. They did some grout replacement in my bathroom and used a premixed sand based grout and it did not match at all. Sand based grout is NOT smooth, it is very rough and textured. 2. They did not place the PFocus epoxy sealer in all the grout lines. They missed a lot 3. They got the PFocus epoxy all over the tile and I mean all over. Nick had to sand off the epoxy and after I left I found many more spots. Very sloppy workmanship. 4. I noticed that they did a terrible job of clearing off the soap scum in the shower. I don't believe the crew used the tile cleaning product in the show. This was probably the most important place to have cleaned the tile. I noticed this after Nick left trying to fix the first set of problems so I just cleaned it up myself. 5. The shower shelf was install unlevel. It was pitched toward the shower wall so the water would puddle on the shelf. I noticed this in time so the technician could fix it before the thinset hardened. 6. As mentioned in another review they created a lot of dust that went all over the bathroom and bedroom. They covered nothing and they should have warned me that they would create so much dust. 7. The ended up replacing some tiles they knocked off by accident and they were very poorly installed. Nick had to remove them and reset them correctly.

We had grout repair done on two showers that desperately needed it - one of them was downright…read moreembarrassing. Chuck and his son did an EXCELLENT job at making both of these showers look so much nicer. Since they did such a good job on the showers, we also had them do some work on our stone tiles in the entry way and in our kitchen area. They definitely cleaned this up and significantly improved how this older tile looks. We swift and steam clean the tiles a few times a year, but their work made a really big difference in the appearance. We walk in these areas quite often during the day, so we really appreciate the improvement. They arrived timely for both appointments, and were efficient in their work - it took exactly how long they had estimated. They were very personable, but also pretty quiet while they did their work. I happened to work at home both days

The owner is friendly, the work was completed professionally and exactly as promised. I would…read moredefinitely recommend him to family and friends!

Hands down one of the best companies I've ever worked!! They were quick to respond, very polite, I…read morehad an appointment made within 7 days. They worked with me on a good time, I asked they text me before arriving because I was coming from work and they did with no issue. They were very personable, and did an amazing job. I reached out a few days later because I still had a small issue, and with no fee or issues, they came back out right away to fix the problem and fixed the problem. I HIGHLY RECOMMEND them! You will not be disappointed!

From the owner: Our business specializes in quality carpet, upholstery, and tile and grout cleaning!read more

The whole process start to finish was such a breeze!!! Booked online and they showed up as…read morerequested... extremely professional and neat to boot! Won't hesitate to use them again!

For recommendations on this page, I had USA carpet and Dye clean my hardwood , carpet, rugs and my…read moretile. They are a family run local business and did an amazing job. They are reasonable !! They arrived within the time frame they had told me which is so appreciated. Another plus, is they got the stains out without the carpet being soaking wet. My tile looked absolutely amazing . They can do what a mop defintely cannot , besides push dirt around . Great job. Highly recommended you will not be disappointed !!!! . They also clean businesses and restaurants !! !!

This is the 2nd time I've had Brian clean my carpets. He's dependable, didn't have to wait weeks…read morefor an appt, fast and did a great job. I dogsit so I had some pee spots and other animal related stains. Brian spot treated all the stains, cleaned & deordorized the carpet & it looks like new. Highly recommend Cleaning Services by Brian.

We decided last minute to have our carpet cleaned on a Saturday. Brian came and did a fabulous…read morejob!!! We have used many cleaning services over the years but Brian was by far the best!!! His prices are fair and he is meticulous. I will not hesitate to call him again! Thanks Brian for accommadating us on such short notice! We cant thank you enough for your service! Kim & Last Minute Bob Troy, MI

The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

I recently contacted this company to have my "soiled/winter damaged/salt stained" carpet cleaned…read more The appointment was scheduled by "Tina" who was very professional and a delight to talk to. We are environmentalists, own a cat and have a family member with allergies. The products used by this company are truly "green and non-toxic!" No dirty water poured down my drain(our plumbing is terrible,) cleaning was thorough, price was very reasonable. ZERO smell! I HIGHLY RECOMMEND this company and look forward to doing business in the future. You will not be disappointed!

Had a very positive experience with this company, from the ladies on the phone who were pleasant…read moreand helpful to Mike the technician who was friendly & efficient & accommodating. He even moved furniture (on sliders) back to original place. This company uses a solution that is environmentally friendly and does not smell. We paid $250 for cleaning a large bedroom, walk in closet, large hallway & stairs. He was done in 1 1/2 hours. I highly recommend this company.