1. McDonough Carpet Cleaning

    1. McDonough Carpet Cleaning

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    Troy, MI

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    McDonough Carpet Cleaning

    4.2 (5 reviews)
    Closed 8:00 am - 6:00 pm

    Services - McDonough Carpet Cleaning

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    McDonough Carpet Cleaning Photos

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    Affordable Floors & Restorations

    Affordable Floors & Restorations

    (5 reviews)

    I highly recommend Affordable Floors & Restorations!…read more After getting estimates from other companies for cleaning, repairing, and sealing the grout in my shower, I decided to go with Affordable Floors & Restorations, and I'm very glad I did. Jagr was extremely polite, professional, and knowledgeable from the beginning. During the estimate, he took the time to thoroughly inspect the shower and clearly explain what work he would be doing. I really appreciated that he was straightforward and took the time to answer questions rather than simply giving me a price and rushing through the appointment. The pricing was also very reasonable, especially compared with some of the larger companies I contacted. Being a family-owned business, it seems he is able to provide excellent service and personal attention without the overhead and pricing of some of the larger restoration companies. Jagr was also extremely efficient while completing the work. After everything was finished, I noticed a couple of areas where the grout didn't look quite as good as the surrounding areas. I contacted him, and he came back promptly and corrected the issues without hesitation. To me, that says a lot about a company. Nobody is perfect, but what really matters is whether a company stands behind its work and makes things right--and Jagr absolutely did. The combination of professionalism, reasonable pricing, efficiency, responsiveness, and willingness to ensure the customer is completely satisfied makes Affordable Floors & Restorations an easy company to recommend. If you need tile or grout cleaning, grout repair, regrouting, caulking, or restoration work, I would absolutely recommend giving Jagr and Affordable Floors & Restorations a call. I would definitely use them again!

    We had grout repair done on two showers that desperately needed it - one of them was downright…read moreembarrassing. Chuck and his son did an EXCELLENT job at making both of these showers look so much nicer. Since they did such a good job on the showers, we also had them do some work on our stone tiles in the entry way and in our kitchen area. They definitely cleaned this up and significantly improved how this older tile looks. We swift and steam clean the tiles a few times a year, but their work made a really big difference in the appearance. We walk in these areas quite often during the day, so we really appreciate the improvement. They arrived timely for both appointments, and were efficient in their work - it took exactly how long they had estimated. They were very personable, but also pretty quiet while they did their work. I happened to work at home both days

    Sir Grout Greater Detroit - Scorched stainless steel sink where chemical cleaners were rinsed.

    Sir Grout Greater Detroit

    (8 reviews)

    The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

    TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

    McDonough Carpet Cleaning - carpet_cleaning - Updated September 2026

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