Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

From start to finish, Josh was professional and knowledgeable. He did an amazing job! However, I do…read morewish he had informed me about the creakiness of my floors and provided some insight or recommendations on how to address it. Since I'm not knowledgeable in that area, a little extra guidance would have been helpful. But when brought to his attention, he did what was asked. That said, his work was solid, and I appreciate his professionalism. A bit more communication in areas like this would have made the experience even better!

Very profesional service, we love our new hardwood floor look, Josh team is very profesional and…read moremake sure everything looks perfect, thank you!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

I've never contacted or hired Molly Maids yet just now I heard someone downstairs in my home and…read morewe t to check and three strangers were inside!!! They said they were here to clean!!!! I told them they had the wrong house and they apologized and left, I have children here and it really freaked me out!! I called to report it and was told that's their policy and they probably just had the wrong house!!!

I had been having Molly Maids in Rochester Hills clean my home for the last several months and I…read morewas pleased with the consistency of the team who cleaned my home. My most recent service was on Friday, August 9th, 2024. The new trio arrived at my home at 2pm. At 2:27pm they were outside on my Ring advising me they were finished and I could lock my door When arrived home about 5:39pm I noticed that my home wasn't cleaned. The bathtub wasn't cleaned. The kitchen floor wasn't swept or mopped. The ceiling fans not dusted. Sofa tables not dusted or cleaned. My kitchen counter still had coffee stains from the morning and along with other issues, they left their unused cleaning rags in the chair in my kitchen. I immediately texted Theresa and Molly Maids and listed all of the issues. She called back on Monday never apologizing and saying, well there were three people. When I asked if she thought they cleaned the house in 27 minutes, she replied, well if you are not pleased, you have 24 hours to notify us and we'll come back. Considering they are closed on the weekends, coming back was a moot issue. Theresa said, well you haven't paid for Friday yet so this is a free cleaning. I DO NOT want a free cleaning. I want a clean house and some basic customer service courtesy and resolutions. I will no longer have Molly Maids clean my home. The indifference of leadership was very disappointing. Because of this experience I cannot recommend their services. Find a better company to do business with. A company that cleans and does business with integrity.

I called 3 days in a row around 4:25. All days no answer. I would call earlier but i work…read more If you're going to close at 4:30 than change the hours on your listing. Very disappointed.

Anthony helped me out with all my needs! When I had questions, he was able to answer them in a very…read moreknowledgeable way!

Happy,Happy,Happy is exactly how I feel with this company. Let me start off by saying I have worked…read morefor a few flooring companies in the past and have somewhat of knowledge of products and pricing. So with that being said our sales Rep Jason by far takes the Award for helping us with our flooring needs all within staying in our budget. I absolutely love the product that he sold us. Giving us our luxury look we were looking for, all while not breaking the bank. The Installation Crew deserves their own Award for Impeccable Service & Timing. I'm beyond impressed. Crew arrived at 8am sharp & left by 1pm. Very respectful and polite and efficient. So if your looking up flooring companies please don't pass Superb by I promise they wont disappoint. Ask For my guy Jason. April of Commerce Twp.

Great store with amazing service. We needed a solution quickly and Superb Flooring came to the…read morerescue. They helped us picked a perfect carpet and installed it quickly. Great price and great people. I highly recommend them.