I used R&L home solutions to help put my home furniture together…read more They came on time and worked so efficiently! Most homeowners are concerned about the paint being scuffed or scratched floors, but these guys were so careful with everything! The best part, the value for work. They are so reasonably priced, it was a no brainer! I was pleased to learn they provide other services as well, and I definitely will be using them for fencing and other projects as they come up. Glad I went with them!

We hired R & L Home Solutions LLC for residential home improvement work in Knox County under a…read morewritten contract totaling approximately $15,000. The work was not completed as agreed, and the contractor ended work before the full scope was finished, requiring us to engage replacement services. During the project, property damage occurred, resulting in delays and additional repair work. Formal invoices were never provided. Despite multiple written requests, the company failed to supply itemized billing, receipts, proof of licensing, or other documentation relevant to the project. Payment demands continued while the account was in active dispute and before requested documentation was produced. Certified mail sent to the business's last known address was returned as undeliverable due to an expired forwarding order, and the company did not provide an updated service address despite repeated requests. Written requests for clarification and documentation were often unanswered or only partially addressed, and the explanations for claimed charges changed over time without supporting records. Based on our documented cost analysis, we have already paid more than the value of work completed. This review is shared to reflect our experience and to encourage others to carefully verify documentation, licensing, and billing practices before hiring.

Exaggerated additional work recommendations that were grossly overpriced. Work paid for was…read moreincomplete and not thorough

Great experience using Ignite for the first time. They were easy to schedule with, and Matt's…read morecommunication on the day of the inspection was above what I expected. He was professional and respectful and left my living room spotless after inspecting and cleaning my fireplace. We received a comprehensive report on the state of our fireplace with recommendations and quotes for everything that wasn't perfect, but Matt was careful to reassure my husband that our fireplace was in great shape for its age (close to 100!) and all the updates would simply be to get it up to current codes. He gave us all the info we needed but no pressure to buy additional services. We have recommended him to friends and will use him for our annual inspections and cleaning from now on, and when we are ready to make the big updates, he will be the one we call for sure.

I was quoted one price for a minor roofing repair, but when the job was finished, the total had…read moreincreased by $100 without prior notice. The repair involved five Hip and Ridge shingles--four of which I already had on hand. They simply needed to be installed. When I questioned the price increase, I was told it was because he "had to make a living." Later, the explanation shifted to claiming I was being charged for a full bundle of shingles, even though I never received the bundle or any extra materials. In the end, I was charged $450 to install five shingles--most of which I provided myself. I found the communication unclear, the pricing excessive, and the justification for the added charges inconsistent. I hope this review encourages more transparency and fairness in the future.

Doing a VA refinance and they found a few issues with my roof. Called Roof Savers to get an…read moreestimate on the repairs needed. They came out and did their own inspection and saw a few things the VA missed. The quite they gave me was well below what I expected. They showed up on time to do the repairs and did an excellent job. I would highly recommend Roof Savers to anyone.

They were fast friendly and efficient. Our fence looks great. Prices were pretty fair. Now when we…read moreneed our deck replaced we will call them

We had a 6ft privacy fence installed on 10/6/2025 by Oscar and his team. They were quick to come…read moreout for a quote and get us on their books, however, immediately after installation, we noticed our fence looked NOTHING like the quality of our neighbors installed by Kings. The wood was stained with white and green patches, it was rough, and looked plain bad quality. Oscar was not quick to come out and look at it. Instead, he sent people from his team to try and make quick fixes such as sanding it, and then an attempt to pressure wash it. Finally, he said "once you soft wash it before staining, it will be fine". He also offered to give us a deal on staining. Not to mention, wasn't written down anywhere. Fast forward to spring and it is time to stain it. Multiple companies for soft washing are NOT recommending to soft wash due to the POOR QUALITY of the wood. Which we tried to have Oscar fix multiple times! Now, we are stuck with this horrible looking fence we are forced to stain solid in hopes it will cover up a mess of a fence Oscar and his team left us. We also asked Oscar to give us a quote for staining. It took MONTHS of my husband calling and leaving messages as well as myself for him to send a simple "2k to stain it." text message back to me

I'm embarrassed to be associated with diamond property group, they are by far the most…read moredisappointing home contractor I've ever worked with--and I've built six homes. I have zero trust or confidence in this company. Our home is infested with defective construction. The lack of quality control, accountability, and poor workmanship is painfully obvious. Major issues: Defective Roof: Code Violations (Roof so defective, multiple inspections required) Gapping and widely uneven rows Exposed nail heads Broken/cracked shingles Poor ridge and flashing work Defective ventilation (attic vents blocked) causing overheating/deterioration of shingles. Ridge vents completely covered with felt, blocking attic airflow Two hips at rear of home have no ridge vent installed at all, trapping heat. Defective ridge cap not secured with nails, glued on. Defective starter shingles Installer used field shingles in the place of code approved ridge caps shingles Defective valley weaving Defective Siding & Trim: Warped siding Gaps, and sloppy trim work Bulging siding Exposed house wrap Exposed nails and plywood Window Wood Trim: Defective Trim out-of-square Poorly finished trim Low quality. Stonework Exterior: Defective Over a dozen broken and exposed stones. No cornerstones on corners, over 8 ft long span and tried to hide it with mortar Clear signs of poor workmanship Used wrong stone to mount outdoor lighting No effort to match mortar Low quality trade skills Fireplace: Poor workmanship A dozen broken and exposed stones. Poor installation, crooked lines out of level. Attempted to cover up mistakes with paint on broken exposed stones. HVAC Installation failure: No quality control System failed four times in five months Compressor failed Sensor board failed Replaced two thermostats Defective wiring failure Attic moisture sensors failed Flooding laundry room due to a buried drain line. Undersized HVAC return stressed entire HVAC system No quality control Coffered Ceiling: Incomplete Not completed because contractor "ran out of money" for trim Installed coffer ceiling in the wrong room Defective Bathroom Tile Installation & Poor Workmanship At least five tile overcuts Tried to hide overcuts with mismatched grout and sloppy wide grout lines. Poor workmanship, smeared grout on ceiling Security (keeping home locked): No accountability House repeatedly left unsecured overnight Appliances and equipment exposed. Gutters: No slope, standing water in gutter Gutters unsecured and banging against home Disconnected drains causing flooding. Poor workmanship Gutter drains covered by nearly a foot of soil Sidewalk: Poor workmanship Poured with quikrete Sloppy low quality work Crooked porch columns. Wood porch columns defectively installed out of square, wood not warped Poor workmanship Termite Treatment: Completely skipped throughout construction process Not done until after move-in and only after I confronted contractor No guarantee on treatment, no home protection Plumbing: Poor workmanship Loose shower heads Crooked faucets Leaking toilets--sloppy work Cleanliness: Failure House was filthy at move-in despite repeated reminders. Owners spent hours cleaning dirt and trash left by contractor. Contractor refused Mediation "This alone speaks volumes" Be prepared to get familiar with The Tennessee State Attorney General's formal complaint process Tennessee Contractor Licensing Board formal complaint process Arbitration process through AAA A series of disappointments Poor workmanship Low quality Contractor was 51 days late (obtaining certificate of occupancy) and literally had no idea when the contract completion date was or made repeated false statements. Bottom line: Avoid Diamond Property Group. My experience was extremely disappointing and stressful. If you value integrity, quality, reliability, or professionalism, look elsewhere.

Diamond Property Group, LLC is truly one of a kind custom home builder. They care about each detail…read moreon their projects and produce quality, beautiful homes. The husband and wife team along with their skilled staff put their hearts into each house they build.