I've been put in charge of a hoarding home for an 72 yr old Walker bound lady and have been working diligently to get the home back up to code. today I showed up and she was completely out of propane! it's windy, it's cold, and bad weather is upon us. to say i was worried for her health And well being today is an understatement. McGas was the first and only company to return my call in this emergency situation! they immediately got her service transferred and dispatched someone to the house. they were quick, they were efficient, and they were soooooo incredibly kind to us. thank you guys for looking out for the little fish out here........ your kindness will not soon be forgotten. read more

The employees are very friendly and helpful! Great customer service!

Always helpful and curtious. They have helped us out of tight spots when our rental runs out of propane unexpectedly.

I'd give it zero stars if I could. I went there to get an RV 7 gallon/30 pound propane tank refilled. The guy was super rude, couldn't even bother to say "Hi" after I said good morning to him. When he was done filling he handed me the tank and walked into the building without a word. I figured he must want me to follow him so I could pay. When I did he said the total was $31.95 for 7 gallons of propane!! When I asked how much they charge per gallon all he mumbled was $1.00 per pound plus tax!! That is the most I have ever paid for propane anywhere in the country and I have been traveling full time for over 10 years. I would not recommend going to this place, I know I never will again! read more

Great company that really knows there stuff with propane! No bull approach, and these guys have gas even when there's a shortage unlike the competition. They are always ahead of the curve and I know they always have my best interest in mind keeping my tank full and my house warm! Thank you guys so much! read more

In 2019, we lived in IL & embarked on long distance build project. Propane gas was going to be our only option. Our builder recommended McGas. I called & spoke Scott regarding our needs, where our build site was & how using propane compared to natural gas. Scott was very helpful, explaining everything, walking us through the process, all from 920 miles away. Doing things from a distance can be nerve wracking, but McGas made it easy. Thank you, McGas! read more

They seem like a lovely bunch of people very welcoming very professional and made me feel like I was appreciated.

And what about the comforter special...wow! Upside down chairs are one of a kind too, not to mention the sand and gravel piles, topped with a child's bicycle and little shoes! read more

Used McGas for a few years until this year (fall 2021) when they wanted to charge us $2.25 a gallon for prebuy compared to $1.69 last year. I contacted Scott and told him we were retired and this seemed pretty high compared to other propane companies. He offered $2.15/gallon. Ooooh, big discount. I was able to find it elsewhere for .95 cents a gallon and a cheaper tank rental too. Seems like a bit of gouging going on to me. And I still haven't received a refund for the 11.2 gallons that was left over from last years prebuy we paid in full. And we were only a few months into a yearly tank rental that I'd paid for in June. You'd think it being almost Oct and seeing they picked up their tank we'd have gotten the refund by now. The driver and other employees I talked to were really nice but management needs some work. One of their employees even told me they were coached to give responses like, "Mcgas has been one of the most reliable propane delivery companies in the BH area for many years, so you're paying for good service", when their customers called in regarding the high cost of propane. If you're so great with your service how about a prompt refund and maybe think about offering longer term customers and/or retirees a bit of a break! Shop around is all I can say, you'll save money elsewhere. read more