Basically charged over $300 to take a metal tool to dig in my already irritated ear, no xray to…read morecheck for the real problem, wasted time after waiting over an hour. At least they validate parking ‍

Do NOT waste your time and money with this unprofessional office! I cannot STAND doctors and…read moreoffices that have no regard for their patients, our time, and money. TWICE I was supposed to have balloon sinuplasty procedure with Lisa Perry-Gilkes and TWICE they messed up. I've been trying to have this procedure done before the year is over as I have reached my deductible and OPX with BCBS for this year so everything is free for me until 2022. My allergies have gotten worse causing me terrible sinus pressure and pain, chronic sinus infections, ear pain, etc. I had one of my sinuses done with a different office already. The first time I ended up canceling because I ended up in the hospital extremely sick. When I got out I tried scheduling again and the woman that was supposed to put me back on the schedule never did nor did anyone ever contact me about it. Come to find out she quit and that's why. I called requesting to speak with the manager (can't remember her name but I have spoken with her before) that is over the office about that issue. I could never get in contact with her which is a MAJOR issue with this office and alot of their negative reviews confirm this. You have to call MULTIPLE times to speak with management and they'll lie and tell you they'll call you back and never do. It's a game of phone tag with these unprofessional clowns. So I scheduled again to go in for another suspected sinus infection but again to have the balloon procedure. Drove all the way there in the rain (15 mins so not bad), waited an hour and a half, only for the rude front desk woman not tell me Perry was running late. I asked the woman multiple times what is the hold up but she wouldn't tell me or even give me an estimated time of how much longer. Everyone that came before and after me, including the woman that had been there 2hrs, were seen and left. I think Perry was deliberately making me wait. I walked out and I again called and attempted to speak with the manager about that but they wouldn't get her on the phone. A few weeks later I ended up speaking to Kacey Phillips who said she was the director of the surgery department/facility and you couldn't go higher than her. I told her what happened but that I wanted my gas money reimbursed for my time wasted. If a patient is running late they have no problems refusing to see you or will charge outrageous fees for late or missed appointments and even appointments not canceled "on time". When you call the annoying automated lady tells you to show up on time so doctors can spend enough time with you lol. They don't show you the same courtesy they demand of you. That morning "Dr" Perry made a woman wait over 2hrs to be seen and another patient was turned away for not having her insurance card and it was an allergy injection visit. The patient drove from Jackson but front desk chick didn't care. After that patient left I still wasn't called back and I got tired of waiting and walked out. Kacey, at the time was nice, explained one of the girls was no longer there, apologized, and asked me to give them another chance to make it right. Stupid me did and I went to that bogus nurse visit. They were supposed to call me back about medications for the procedure after I went to my pain doctor. They had Ashley call me to tell me Dr.Perry wasn't going to perform the procedure and that it's better if Dr.Livermore does it under general anesthesia. At first that's what I wanted but decided to just do it in the office and get it over with. FYI I've already had one sinus done and it wasn't bad. It's just weird hearing your bones crackling as they break them. Plus I have anxiety but you are given anxiety meds as part of their med combo they give you. Anyway I told Ashley no and I am NOT consenting to a surgery under general anesthesia and have to go through the whole process all over. Meeting with a new doctor and one that has bad reviews, having to have another nurse visit, do a hospital pre op, etc etc. It would just unnecessarily prolong it into 2022 and it wouldn't be free anymore. I called to try and speak with Kacey and she never returned my call wasn't surprised. I sent Kacey an email a week ago and she ignored that as well. Yesterday they had a 2nd woman in Dr.Livermore's office call me to schedule the surgery. I again told her no I am not wanting to go under general anesthesia and that if Dr.Perry doesn't want to do the procedure then she needs to have the overies to call me and tell me and stop wasting my time. The woman said she would find out what is going on and call me back. Not expecting a call back given their track record. I spoke to Livermore's surgery scheduler Latisha a week ago and told her the same thing. She said she would have Ashley call me but of course she never did. I am DONE with this place, their incompetence, and unprofessionalism. I'd advise others to run away and not do business with this awful establishment and Dr.Perry.

We found a lump in my daughter's neck the end of May, was referred to Dr Page (who my daughter saw…read morewhen she was younger). The earliest date for him was 3 weeks out. So, we took an early apt with Dr Morpeth that was only 4 days out. And I'm so glad we did. He was very detailed and answered all of our questions. And although, she had to have surgery and biopsy done in June, he made us feel calm. The surgery and aftercare went well. We went back today, because we thought we saw a lump on the other side this morning, they worked us in so she could be examined quickly. Again, he showed compassion and great bed side manner. And the staff is always friendly.

Dr Fletcher and his staff are outstanding. From getting an appointment to his caring bedside manner…read moreand treatment , everything and everyone were top notch. As a physician myself this is atypical and I will continue to see him and refer patients. Dr S Williscurry

Dr. Fletcher and his staff are wonderful. The office setting is very professional and convenient to…read morethe expressway. Very easy to find. Ashley and Brittany are the BEST! They kept me abreast of upcoming appointments and ensured I knew what was going on throughout every step of my procedure and recovery. I highly recommended Dr. Fletcher and the Georgia Center for ENT. They are very patient oriented and dedicated to providing a high quality customer experience! Thanks guys!

I went there due to hearing loss in one ear. After a very expensive, painful and, invasive surgery…read morethat took weeks to recover from, I was really no better off. I helped for a while but, the hearing loss came back. Clogged ear tube, not sinuses. I consulted another ENT and he put a tube in my ear and immediately fixed the issue with an office visit. Fast forward 2 and a half years, ENT Institute is coming after me for $25.00 and turned it of to collections. They can't tell me what the $25.00 is for and my insurance shows "Paid in Full". I called the collections company to dispute and their reaction was "Do you really want to dispute $25.00?" Yeap because in 2 years, they will want another $25.00 or more. It will never end. I tried to call the number listed but, it's a fax machine...

I agree with prior post, only as a last resort. You feel unclean as soon as you walk in the office…read more Social Distancing is a joke. When you get ready to step on the Wal Mart scale, no bars to hold to. The exam rooms are not well lit. The exam chair is dirty, as in old built in black dirt on a grey chair, not to mention the broken tile where this chair replaced whatever was there before. I was told I had a doctors appointment, not a PA. Her only concern was getting me back for a visit with a surgeon to have a surgery re-done from 15+ years ago. Beautiful website. Plus, I am sicker now than I was when I went there, sore throat, runny nose that I did not have and this does not go with what was wrong with me. You can have an old office, Newnan has many in our day, but they were spotless, the air did not feel sick. They ought to be ashamed.

I visit Amy Nowlin for ear issues and she's very professional and helpful! Have seen Dr. Stiles…read morealso on my initial visit.

Excellent care. Very patient oriented Front office staff very helpful and well organizedread more

The staff when I walked in was very friendly. The office was very clean with beautiful leather…read morechairs. When the LN called me back to the back it was the same. Very friendly atmosphere. The wait wasn't to long. When the Dr walked in he greeted me and he also was very friendly. I had a VERY good experience. I would definitely recommend him.

took my daughter to ent because shes been constantly congested. arrived 15 minutes early. had to…read moreask receptionist when we would be seen after 25 minutes past appointment time. five minutes later we were called. butse came in and was friendly and asked daughter what was going on, she was best part of experience, five minutes later dr came in and after asking us what was going on told us to take allergy medicine and sent us on our way. thanks doc i could have saved the 170 dollar visit to your office by asking google. obviously we have tried otc and thats why were here. waste of money for nothing, i just honestly wonder why some get in the medical field, like dont you actually want to help, smh.

From the owner: "Welcome to Magnolia ENT in Peachtree City, GA, where our team of Ear, Nose, and Throat experts and…read moreboard certified otolaryngologist (ENT doctor) is dedicated to providing exceptional comprehensive care for all ENT conditions. We offer a full range of services and advanced treatments, from allergy testing and balloon sinuplasty to comprehensive solutions for hearing loss, vertigo, and sleep apnea. Our ENT specialists prioritize a patient-centered approach and utilize cutting-edge technology, ensuring each visit is both comfortable and effective. Trust us for all your ear, nose, and throat needs and experience the highest quality of care in a welcoming environment."