Dependable, reliable & prompt/friendly service. Have been utilizing them for over 20 years now for…read moreoil changes and regular maintenance, no complaints (other than wish they gave a military discount). Normally relatively easy to obtain an appointment.

There serves is horrible !! I waited two and a half hours today for them to look at one bolt that…read morehas been recalled by ford. Yes it needs to be replaced and they will have to order it. When they finally looked at it, after I asked why, it took five minutes. Other customers that I spoke with were having issues. I really don't want to go back, even if they paid me.

My son bought a new Rebel here. Atleast they told him it was new. It had 1400 miles on it and they…read moresaid it had been a demo. He started having electronic problems within two weeks. It has been at their shop for four months and they still haven't figured out what all is wrong. They won't purchase it back and offered to trade it for a different truck. The trade in amount they offered was $13,000 less than what he paid for the truck. DON'T BUY HERR UNLESS YOU PLAN TO GET SCREWED OVER!!!!

This is the worst experience a truck buyer could have. We bought a Ram truck at this dealership…read more This Ram is like a bad colonoscopy. Embarrassing and painful. And trying to work with this dealership is like having the colonoscopy done by a doctor who is a sadist. We think this Ram was built by a factory full of hungover mechanics who couldn't pass the final exam. Shame on Ram. Shame on Allen Samuels. And shame on us for not checking reviews of this dealership.

We had our 2024 Silverado in to repair the same issue with the transmission for the second time…read more The last time we had issues with rental cars not being authorized during the time the parts were received and the time they worked on the truck, When I complained about it, they authorized a loaner from them for no charge. Of course, the truck was ready for pick up the next day. This time when asked about getting a rental AND keeping it between the time the parts were in hand when the truck was done, we were told we could have a rental and Aransas Autoplex would cover 100% of the cost. The paperwork I have in hand even says for the rental, Direct Bill 100%. So, 22 days later when we drop off the rental and pick up the truck, we get charged a deductible of $140.12. Now that can't be a deductible on the warranty repair, so I am guessing that is a deductible for the rental. As I dig deeper, I see Enterprise billed Autoplex $968.00 and $39.38 Vehicle License Fee (Vlf) and Motor Vehicle Rental Tax of $100.74. The latter two total the $140.12. SO HOW IS THAT COVERED 100%? The paperwork my wife picked up when she got the truck said mileage out 19485, except the odometer said 19501 when she got in it. Did they take it for lunch? If that was after test driving it, put the correct mileage on the paperwork. No sense putting a mileage out reading until you know the truck is working correctly. And I should mention that the running board and what I would refer to as the B Pillar on the driver's door were covered with oily residue and hand prints. The door had oil inside and out. I'm debating on recommending or not. Return text messaging was slow, but because I know we aren't the only customers they have, I'll recommend for now.

Went in to have low coolant warning fixed. Brought it in on a Wed., was told it would be done by…read moreend of the day. No call from anyone on Wed. Called Thursday afternoon, was told it would be done first thing Friday morning. No call from anyone. Followed up two times via phone and one via text with no replies from anyone in the service department. Had to escalate to the service manager to get a response and status. So ya know, they suck.

This little man is extremely hard to deal with! stay away!!!! He installed a stereo in my…read moredaughters vehicle, the speakers he replaced were very staticky due to no insulation on the wiring he connected to the power source. When i took it back, he denied all of it, This man can lie to you straight to your face without batting a eye! Save your money and stay away. the stereo unit he sold us $450 didn't last a year.

New to Rockport and was looking for an audio/electronics place for my truck and boat…read more... I hit a Home Run with Charles and Diana at Chula's Charles and his staff were easily the best people I have had the pleasure of dealing with in this type business. A business that can be hard to deal with due to so many options prices and opportunities to have a place -let's just say overcharge Charles reviewed what I wanted --made some suggestions and he was right on target. Told me when to drop off truck and boat and he was right on time with the installs and the price was way below what I expected to pay If you need an audio help/installs etc -/ Chula's is the place They also offer fantastic car-boat detailing Thanks Charles John Malkin

Really did us right delivery to our hotel Would definitely…read moreuse them again The cart was ready to go so we're we

We had originally rented a 4 person golf cart for the week which was great. We just weren't given…read moreour paperwork by the young man helping us. We had a few people coming to stay over the weekend with us at our VRBO so when I returned the cart, I requested an 8 person cart if available. In the beginning, Jen was helpful and advised me an 8 person cart was available. I got the keys and was shown everything by another employee. Everything seemed to be ok as I drove away. As we used the cart the same day, the cart wouldn't go into gear even though we were at a complete stop like I was told by the man who showed me the cart. As the cart got into gear, when we drove it, it would constantly backfire. As we drove on the sand, the wheels never turned to get us moving in the sand. We knew on the soft sand we could get stuck but we were on hard, packed sand. We NEVER got stuck. The cart just wouldn't move. The cart continued to backfire and the alignment was so messed up we would struggle keeping it straight. We brought the cart back and merely explained our experience but Jen was not even listening to our concern. She kept saying that's what happens on soft sand but we've been only cruising on the street as the one time trying to get on the beach we couldn't with just 3 of us and no coolers. She just stopped listening to us and said she would drive the cart up the street to see what we were talking about. She came back and said the cart "drives like a dream." We asked about possibly trading for 2 four person carts they didn't have any which we figured, it was Friday. She then offered us 2 six person carts but requested we pay another $80. We just kept the janky cart and went about the rest of the weekend using it only on the street. It was cart #544.

Just got a bunch of metal patio furniture powder coated, it came out way better than my…read moreexpectations. The crew that works there made it easy to pick colors and went out of their way to make sure I was happy. The price was more than reasonable and way better than buying new, in fact these pieces now look better than when they were new. I would highly recommend looking into this before replacing metal furniture. Wish there was a way they could coat me to make me look that good, and no Im not related to them, just a happy customer.. Joe DeBellas

From the owner: We are a full service wheel repair shop and powder coating business. If wheel is not repairable we…read morecan sell you a new one or a whole set. We offer mobile services for some jobs, pick up and delivery. We can powder coat items of all sizes, from a large boat trailer to a smaller truck wheel. Powder Coat services include color match, color change, and custom colors that you create or we can help you create.