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    McHarrie Life

    2.7 (3 reviews)
    Closed 9:30 am - 7:15 pm

    Services - McHarrie Life

    Community Service/Non-Profit

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    2 years ago

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    2 years ago

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    The Cottages at Garden Grove

    The Cottages at Garden Grove

    3.0
    (3 reviews)

    This is a $600 day facility. People are elderly and vulnerable but also curious and attention…read moreloving like most humans. Staff are overwhelmed and overworked but they (all but 1 so far) consistently show genuine caring and respect for the people they serve. Unfortunately for all, it appears administration is hell bent on saving $ on the backs of those at the bottom of the hierarchy. There are13 residents in my family member's cottage and on holidays and weekends, there's often only one caregiver on duty. They get to say it's legal because they have 'floaters' supposedly providing coverage to multiple residences. My relative's toilet has been plugged the last 2 times Ive visited and I have had to plunge it until it clears. Multiple rooms have the same issue. Over Christmas, they ran out of tissues and paper napkins so brown paper towels for Christmas meals?! Families needto stay vigilant and document the stains on the floors that stay there for weeks because maintenance department couldn't care less and apparently aren't expected to care or repair. So dissatisfied after hearing The Cottages wasn't great but was at least decent. Not anymore.

    Horrible Horrible Horrible that is all I can say about the cottages. I was a patient from July 29-…read moreSeptember 17,2019. They make it look good on the first day then it is all downhill from there. The nurses came into my room like I was in the army. And, that I was doing this and I was doing that. I will admit I was intimidated but, if you push back, they will leave you alone. Now on the flip side if you need anything their favor excuses are "I have to work in the kitchen" or " I am busy". All they are doing in the kitchen is putting the FROZEN FOOD into the oven or microwave. My favorite interaction with a staff member is when I was sitting at the table and the staff member asked me if I wanted to be fed. Keep in mind I am 51 years old and both my arms work. It is my foot and back they don't work. She did it to humiliate me and they do it to all the residents the smallest thing they find out about a resident it turns into gossip. The table they have the residents eat at is so sticky and disgusting. The rooms are not made for someone who is handicapped if you want something bring a gripper or if you have very long arms you might be able to reach your stuff. Also, this place does not know what the word clean means. No, one cleans the rooms for the residents. The rooms have BUGS in them like flies,ants and other BUGS!!! They are suppose to give the residents showers twice a week, You get one every two weeks if your lucky. As, far the PT and OT staff they are ok. The best staff are the ones who work behind the scenes. Please if you love your love ones DO NOT PUT THEM HERE..

    McHarrie Life - skillednursing - Updated June 2026

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