Absolutely terrible dry cleaning service. First they are severely over priced for the quality of…read moreservice. Second, the completely ruined a shirt that was essentially brand new. Didn't offer to replace or anything then proceeded to blame it on the shirt being worn out. Do not take any clothes or anything here. Would be better off just wearing dirty clothes.

This place rocks. They come to my workplace and pick up my dry cleaning. They bill my credit…read morecard and the service is always as promised.

Amazing service! Alterations are spot on every time! Super quick and reasonable prices. My go to…read moreevery time. No question.

The friendliest gentleman behind the counter! He was so kind and helpful. I dropped off a blanket…read moreto be cleaned and it was a really fast turnaround. They did a great job and I was really happy. Plus prices are very reasonable.

Best Tailor in McHenry County! Would highly recommend using Tony for any type of alterations!read more

I had a dress that needed to be pulled up on the shoulders, and Tony not only completed this…read morerequest but made a great suggestion to add small hooks to hold my bra straps in place with the dress that i didn't even think of but was a game changer for the night i wore it and danced all around! He was honest, kind, and made great suggestions. Would definitely recommend.

DONT EVEN BOTHER. We dropped off our suits and were told they were ready. We walk in and first…read morething is a bloody bandaid on the countertop. Gross. Second we wait for a few minutes, and all we hear from the back is what sounded like a woman periodically coughing. We ring the "service bell". Clearly that's a prank bell because absolutely nothing happened. All we heard was coughing and silence. Didn't come to the front. Actual silence for 10 minutes interrupted by this overpaid, useless, dead weight coughing in the back. We still waited, even a few loud "Hello?'s" We just left because we have things to do unlike these deadbeat "employees" if you can even call them that. We have yet to get our stuff.

This is by far the worst place to have any kind of work done! We dropped my daughter's petticoat…read moreoff to be pressed. First they tell us it will be ready 2 weeks after we dropped it off. We go back there to drop off my husband's suit to get cleaned and the petticoat is not ready and we gave them a couple extra days. My daughter had her fitting scheduled and she needed the petticoat for the final fitting. We had to cancel our appt because we didn't have everything that was needed due to this cleaner! Then they tell us it will be ready by the following Thursday. Nope! That never happened! My daughter had an appt again for her final fitting and we had to cancel again. We went in there to pick it up on said day and they tell us that it won't be ready until Saturday because they shipped it out. Are you kidding me?!? These people do not communicate at all. They have never called us to tell us that it's going to be late! We still do not have the petticoat and we have to cancel the last fitting once again. They have had my daughter's petticoat for over a month! I try to call and it's constantly busy! And of course they were prepaid for this service! We will never go back here! After reading all of these reviews, I should've known better. This place is horrible!!! Do not waste your time or money going there!

Paige is awesome and she does amazing work. She fixed a party dress for me, The staff here has…read morefixed many things for me here,The staff is kind and professional. Pricing is excellent. If you need alterations this is the place. They can fix anything. I take all my business here.

Hello Everyone, I…read morecannot recommend Simple Stitches enough!!! I flew in from San Francisco to Chicago, and drove to Rockford, IL in the morning to attend a Wedding Rehearsal & Dinner & Wedding (the following day). I bought a dress last minute, the day prior to my flight, and I could only zip up mid scapular region of my back. Despite all my methods to zip this beautiful dress, I could not. I knew I was going to need this dress to be tailored. The only issue was I needed a VERY fast turn around time, as I needed this dress to be ready by 4 PM the same day! I called about 10 minutes after they opened, explained my situation, and was asked to come in. Immediately I was greeting by the friendly faces working there! They took a look at my dress and gave me a solution. The prices & rush fee were EXTREMELY REASONABLE!!! My dress was done within 1 hour of me dropping it off. And I felt like a princess!! They did such an amazing job, and I would not hesitate to fly all the way from California to Rockford, IL to get any of my clothes tailored. That's how amazing the service was. I received so many compliments on my dress (a House of CB dress), and the alterations made only further enhanced the beauty of this dress. If you are in need of alterations, I beseech you, GO TO SIMPLE STITCHES!!!! Oh, and by the way, if I want to remove the alteration, I can do so without any damage to the dress! And if I don't it is sturdy that it can stay as a permanent alteration to the dress! I wore this dress pretty much from 4 PM to Midnight, and it held up, perfectly!

My clothes have never been so clean and nicely pressed. They're so affordable and super close to…read moreme. The owner is very nice and always helps me put my clothes in my car.

From the owner: Valley Lake Cleaners: Premium Dry Cleaning – From everyday…read morewear to delicate fabrics, we handle it all with expert care. Shirt Pressing – Crisp, professionally pressed shirts that help you look your best. Special Garments – Wedding dresses, evening gowns, and other delicate items handled with precision. Alterations & Repairs – Hemming, zipper fixes, button replacements, and more. Household Item Cleaning – Comforters, blankets, sheets, curtains — fresh and spotless. Uniform & Workwear Care – Ideal for medical, service, or corporate professionals. Spot Treatment & Stain Removal – We give 100% effort to treat tough stains at no extra charge. Eco-Friendly Cleaning Solutions – Gentle on clothes, safe for the environment

I recently bought a townhome and wanted to have the long drapes cleaned. Since they were only dry…read moreclean I brought them into Four Seasons. The place is conveniently located in a small plaza with a drive through option. I dropped off on Monday and they were ready on Friday afternoon. The drapes smelled a little better but not super fresh. For the price of $40 the service could have been better but a little fabric freshener.

Since the owner changed, the service has been very bad. Ruined my dress. Don't come here again.read more

Horrible experience. There has been a change in ownership, mid-summer, 2024. The previous owner was…read morealways behind the front desk. He was always professional and prompt. One day he was gone and the place looked like a disaster. I reluctantly left my suit and asked to have it that Thursday. I drove there, it wasn't ready. Drove back Friday. No suit. I called Saturday morning and the lady on the phone sounded confused and embarrassed. She thought it might be ready by 11am. I called several more times. Not back yet. (She admitted they had sent it somewhere else.) finally she called at 4pm Saturday. It was back. When I got the suit home it seemed like it was cleaned, but it was terribly pressed. Clearly whoever handled it was rushed, at best. I'll have to drive further, but I will never use this cleaners again.