Great new medical clinic!! Very professional and polite front desk staff. The doctor was very…read morethorough, and I even received a follow up call to see how I was doing. She was professional and spent allot of time chatting and was nice to not feel rushed. It's a brand new clinic in the NW and they are taking new patients, which is great. They also have an on site pharmacy , which helps for prescriptions and plenty of free parking.

I'm not usually one to leave reviews but this clinic has definitely made an excellent first…read moreimpression! They were very friendly and professional over the phone, so I decided to drive over to their location which is in a very convenient spot. They were wonderful and incredibly helpful as soon as I walked in and made the whole process easy. I only had to wait maybe 5 minutes before being brought into the back. They also have the pharmacy inside which is AMAZING! Again, I only had to wait maybe another 5 minutes for my prescription to be filled. I will definitely be going back and highly recommend!

Came for a 1:15 appointment ended up waiting almost an hour, employees were nice enough but doesnt…read moremake ip for the absolutely absurd wait time when there were barely any clients. By far the worst experience at a clinic.

Absolutely the worst Medical Clinic I have encountered. The man that answered the phone had no clue…read morewhat he was doing and when I asked if he could see if my son had a file already there he said no he didn't have access. How do you run an office without being able to open files? I said I needed to know prior to making the appointment and he became extremely rude and said well why are you calling if you don't have a time. I will never ever put this clinic in charge of my family's health and I suggest you don't either. Very unprofessional and unbelievably rude!

The walk-in doctor was absolutely amazing. She not only took the time to listen to my issues, but…read moredid a very thorough examination, and got me the assistance I needed for my ongoing medical issue. I had to meet with her multiple times, and each time she did her best to assess, examine, and explain everything to me. Thanks so much!

When I have an emergency or something I need dealt with quickly and don't want to go all the way to…read moremy family doctor I pop in here. Knowing it gets busy, although I don't think I've ever waited longer than 1.5 hours (which isn't bad for walk in) I came just before 9am when they open. I was the first one in and saw the doc and was out by 9:15. It was epic! It's generally Dr. Ramsey who is the walk in doc and he's always been good to deal with. Efficient and quick.

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

Arshad was an excellent lab tech. Appreciate the pay service offered. Easy to book in and clean…read moreoffice

Brutal customer service and rude staff - even when you are very patient and polite. I understand…read morethey are busy but no need to be rude and short and hang up. I have had appointments book at their offices and sat in completely full waiting rooms with 20 plus walk in patients and left without being seen after waiting 3 hours. I would avoid them if you can. I rarely leave bad reviews but after my treatment on the phone this am I had to post something. Horrible service.

Dr. Adebisi was very courteous, professional, and friendly. He was considerate and listened to and…read moreaddressed all our health concerns. He was patient and did not rush us, and took time to follow through to ensure we received the correct diagnosis and care. I work in health care myself and found him to be wonderfully thorough- he cared about finding the information, explaining it well, and delivering accurate and informed care. His staff was also friendly. I would most certainly have him as a family physician based on this experience.

I don't know why everyone is freaking out about this clinic for?! It's great and I was in and out…read morein 30 mins. To the complainers; it's a clinic...you don't like the wait go pay money at a private practitioner and stop throwing a tantrum , a 30 min wait time is normal people get over it, and to the dude who heard the other dude getting anal probed you gotta listen pretty hard man so that's weird on your part. Docs are great, the place is clean I can't complain. Try a triage tent in a war torn country you'll stop crying.

I would like to review Dr. Arina Melnik with Rockford Medical Clinic…read more Dr. Arina Melnik is incredible. Knowledgeable, sensitive, informative professional with a big heart. Not only has she taken a great care of my family's health, but also she is a very nice person to talk to every appointment. It is rear to find a doctor that combines such a personal touches and care for a patient as a person with out standing quality of medical care. We are blessed to have Dr Arina Melnick in our city of Calgary!

I'm very impressed with this clinic. Not only is it fairly new but all the staff I encountered were…read moreso professional and friendly. This clinic is large with numerous doctors and a pharmacy next door. The waiting room has comfortable seats, a TV, current magazines and hand sanitizers available. The front staff at this clinic are warm, friendly and very helpful. Something I'm not familiar with since I find the opposite at Calgary clinics. The doctor that saw me was great. I made an initial appointment looking for a new physician. They set me up with a Dr. and it was a "meet and greet" appointment with the Dr to see if it's a good fit. Love this idea and something that I have never encountered. At the initial appointment, we chatted about my health, concerns and all that other good stuff. It was very relaxing and not rushed at all. The Dr recommended I make another appointment to come back to do an initial exam and all that other good stuff like blood work so we can start off fresh as patient - Dr. A great first experience and looking forward to coming back and having a new Dr in #YYC. This will be my new go-to clinic and I'm happy to find an excellent Dr who really listens.