Hm...not good. Overpriced, poor quality, left the front of my house in a mess and again overpriced…read more Planted flowers in pots that are now drowning and planted flowers in the lawn?! And charged a ridiculous amount...did I say?

Fantastic service all around! Craig came out to take a look…read moreat our extremely over grown garden (front and back) that hadn't had much done to it in a year or more. Within a week, him and his team had completely transformed the place. Excellent value for money as well as an above and beyond service, with daily text updates. Thanks so much!

My husband and I moved into a nearly new townhouse in Westhills. The developer had put in some…read moreplants in the enclosed backyard, but we wanted to start with a clean slate and to expand the garden. We hired Green Image to help us get the gardens ready for spring planting and level out and seed the existing grass. Austin came out and we talked through the project and he told me how many bags of each type of soil I would need. We also had some treated landscape timbers installed. We bought our materials on sale and contacted Austin when everything was ready for the project. Because the only access to our backyard in through our house, Hayden (Austin's associate) had to move 20 bags of soil (20L and 50L) from my car through the house and into the backyard. Hayden did a wonderful job. Very polite, knowledgeable, conscientious and was in early morning and out by mid-afternoon. I will be working with Austin in the Spring to decide what to plant and have Green Image do the work. I also have plans to expand the garden in the front of the house and will definitely be consulting with Austin to do this work as well. Quality work!

Green Image has been doing our gardens at Hampshire House for about one…read moreyear. We have been very pleased with the way the gardens look now and their attention to detail is appreciated! Katarina and Yuri work hard to implement our requests and always have good input for making the gardens more attractive and a better amenity for our strata. We highly recommend their services.

Tom and his crew have kept our gardens looking great, attending to annuals before they start to…read moreclutter the beds, keeping weeds out and trimming back. Tom has invested in new equipment to ensure the beds look their best and the lawn edges are tidy. They were great when the snows hit last winter, and we will be calling on them again to keep us clear. Very reliable, you can set your clock on their weekly arrival! David B

It has been over a year since our last review of Tom's landscaping service. We continue to…read moreappreciate how Tom and our team look after our yard maintenance and their attention to detail. In these difficult times, he has managed to keep a cadre of workers that hit the ground running when they arrive and leave the place looking great when they leave. Many thanks,Tom, for your work ethic and high standards.

Shyam and Matt helped me bring a vision of a low-maintenance garden full of perennials, shrubs,…read moresedums and grasses to life. They were fantastic to collaborate with, providing a quote and schedule, followed by design drawings of the planting layout. The sourced plants were top quality; proof of this is that they survived our heat dome in Victoria during the summer of 2021, and have continued to thrive this fall. The project involved removing a significant amount of grass in the front and back yards, bringing in topsoil and compost, designing the plant layout, installing landscaping ties, and creating meandering brick & gravel paths. I get so many compliments on the resulting gardens in my front and back yards, it's really been a great experience. I'll ask them to come back in the spring to help plan and plant a hedge, as well as a couple of more trees. Highly recommended!

If you're looking for the most thorough and detailed landscaping job delivery - Shyam is your man!…read more Not only was the ask delivered on time and budget - the quality was a real surprise. Stunningly meticulous and absolutely beautiful!! Thanks Shyam! I'll definitely reach out again.

Maria was knowledgeable about plants and showed up on time…read more She put in a simple irrigation system for me that has leaked almost from the start. But to be fair, I knew she hadn't installed irrigation systems before mine. I also found her communication skills somewhat lacking, particularly when I had concerns - and since I'd asked her to overhaul my garden it was a problem we couldn't communicate. And just generally she wasn't much fun to talk to about my garden.

We have had Maria help us with our flower and shrub gardens for over 3 years. She is knowledgeable…read moreand makes suggestions for new plants or splitting and moving existing plants. During the busy summer months, Maria comes very two weeks or so for an hour or two to do weeding, trimming, pruning, planting and such. In the spring and fall, she does bigger projects like putting down mulch, cleaning up debris or blowing leaves. She leaves the place looking tidy and attractive. I get a lot of walk-bys at my house and we've recieved many compliments on how nice our yard looks.

Yes,Austen did a fine job - all that was requested & a good clean up.I hope to retain him should I…read morerequire more yard work in the future.The price was fair & equitable. Thanks, C.J.Armstrong

From the owner: We are a small landscaping business aiming to create climate resilient food systems, liveable…read morecommunities and landscapes. as well as creating a small ecological footprint using solar energy to charge battery powered tools and reducing noise pollution while providing the top quality garden and landscaping services

I asked the company for an estimate to redo my TINY brick patio area. It is about the size of my…read morebathroom and they wanted 10,000 which is ludicrous. I ended up getting a certified stone mason to do the entire job for UNDER 1,000. Someone tell me how they manage to concoct this kind of number: I have been in Fernwood over 30 years and will never use them or recommend them.

Completely frustrated…read more During my consulatation with Joakim I explained that because I have had surgery and my husband has a bad back we cannot get down to do the weeding. Joakim Understood that weeding was the priority. On the first visit I wasn't home and the job was mediocre, but I let it go. On the 2nd visit very little got done and I was told the regular crew were off sick. After the bad service of the last visit I was given 15 minutes notice that they were coming and wasn't able to be here for the 3rd visit. They "hoed out visible weeds in beds". (I have pictures of this shoddy work if you'd like to see them). We can hoe. I didn't hire them to hoe! That wasn't the worst of it. I was charged $100.00 per hour (last visit, for 2 people) and my garden is a mess. And 7 years of cyclamen corms are gone but the weeds remain! They refuse to return my husbands telephone call or meet with us to discuss. Appalling. Complete lack of integrity.

I selected Ascent from several quotes because they provided a detailed work order and comprehensive…read moreprice covering labour and materials whereas others provided an estimate based on an hourly rate. Ascent's website copy and arborist credentials sounded like just what my new-to-me property needed, leading me to believe I could trust the professionals to do the job. During the quote process Jake was punctual, knowledgeable, and responsive. After accepting the quote, I was promptly assigned a date and a four-person team. What I got was a three-person team that was personable and reasonably diligent but not skilled. From that point forward, Jake was much less responsive to questions, and I had to email him at least twice to obtain responses (one of which was an additional quote for something that was already in the work order, though that was eventually resolved). He did not attend the site to get the team started on the job nor did he return to the site to evaluate the work done. Overall, the service provided was incomplete and quality disappointingly shoddy (see below for some specifics by work-order line item). All pruning of mature rhodos and camellias was done with a pole saw or chainsaw, leaving an unsightly result that in all cases had to be remediated by me with pruning shears. When I followed up with Jake about just one of the deficiencies, his response was: "With the work that was done in addition to the work order during our time onsite we cannot complete any more work as part of this quote." He has not responded to my request to itemize what this supposed additional work was. I did ask for a several branches to be removed from one large and several small trees, which was not in the work order, but would have been at most 30 additional minutes of work. Thus, I learned that, in fact, the quote was not for completion of the items on the work order but rather for a fixed number of days on site and materials. And because I was given a team with one less person than itemized in the appointment, the work would not be completed. "Debris cleanup in the garden beds beside the house, the rhododendron bed behind the behind the house and from garden bed beside the front entrance": I had to specifically ask that they use the leaf blower to clean up the fallen leaves under the rhodos or they would have been ignored. They also used a wheelbarrow to move materials from the front of the house to the back, through this garden. I had to ask them to rake that area to remove the tire tracks in that bed as they were quite ready to leave it like that. See pictures for "cleanup" of the rhodo bed behind the house. "Cluster of spurge laurel, holly and snowberry removed on the boulevard": Many of the branches of these bushes were left on the ground where they fell. "Large rose bush at the base of the Douglas fir tree reduced by 80%": This work was done with a pole saw or possibly a chainsaw. While it may have been reduced by 80%, it was hack job that left twisted stalks and random remaining stems that I have since tidied up myself with shears. "English ivy severed at the base of trees pulled off where possible": The ivy was severed on one tree but not pulled off. The ivy on several other trees was not even severed. I was told: Well, if we sever it, it'll just die on its own. While that may be true, it's not what I paid for. "Branches in the garden beds and on the forest floor removed": Many branches remain. "Small garden bed beside the driveway cleared, statues and pots relocated, bed covered in landscape fabric, covered in pea gravel": This was done with the thinnest possible layer of pea gravel and the garden bed minimally cleared. At the end of day two, I was told the team was "too tired" to help me move the statues and I had to insist. Again, note that they sent a three-person team and not the four-person team specified in the appointment, so perhaps that's why they were so tired. "Spurge laurel throughout the property removed": Large patch of spurge laurel remains untouched. Pictures available.

I have found the service from Ascent to be good. I called them in November of 2022 for a quote on…read moremy cedar tree and laurel hedge. Jake answered my call and came out the following day to meet with me. I accepted the quote and the crew came out about 2 weeks later, they were on-time which I really appreciate. When they arrived I pointed out a couple of extra shrubs I wanted trimmed and they did them no problem. They got everything done in one day and cleaned up after themselves. Overall I am pleased with the service.

We recently needed our Flower Beds cleaned out. They were a Huge Mess. The young man came when he…read moresaid he would and did an AWESOME Job. He is a Steady, Hard worker. I would Greatly Recommend him. Will most surely use his service again. Thank You for taking it on.

From the owner: Honest, reliable, hard-working read more