The worst customer service ever. Not a drop of professionalism here. Save your self the headache…read moreand time, do not drop a dime! They avoid your calls, you have to continuously hunt them down. No communication skills. I don't know have they have remained in business. The owner "Todd" will misrepresent himself, straight out LIE to you. Steer clear!!!

This company is awful! Never hire them to do anything. My friends lost there heat on Friday. They…read morecame on Friday and charged him $220.84 and didn't fix it. They sent some guy on Saturday and he knocked on it , it started. He looked at the filter and put it in backwards. WTF. It stopped working again a couple hrs later. Called then again on Sunday and did the same kind of thing. He also the pressure switch would cost hundreds. Now it's Monday. Called them several times and no answer. So, i Called another company and they are FABULOUS. JEWETT HEATING AND COOLING. HE WENT TO MUSKEGON AND PICKED UP THE PART pressure switch and cleaned out the drain tube . They charged $224.00 for all of it. Best company to go to if you have troubles. I think this westshore mechanical owes my friend his money back. If they don't make it right, ill be posting this on all social media.

We just moved to Whitehall from California and were referred to scheids plumbing for our plumbing…read moreneeds. They did such a great job that I felt it necessary to reach out and let others know how professional and dependable they are. The staff was wonderful and the technicians know their job. I will continue to use them for our plumbing needs in the future and I hope you would too.

I called to have new toilet installed in my home that I was putting up for sale. The plumber they…read moresent out was sooooo unprofessional. Because this particular plumber they were sending over had serviced another house of mine before, I allowed him to work without me being there. I trusted him! This house had been totally repainted; was clean; repaired; re-landscaped; and ready to be put on the market when the plumber finished the toilet installation that day, this one job! However, when the painter stopped by on the afternoon after the toilet installation, he found this roomy bathroom a mess!! Not only was the floor very dirty as you came into it, but also he found that, in the process of installing the toilet, the plumber had scraped up the wall adjacent to the toilet, marring the newly painted wall! So, the painter called me very upset, having just finished painting it days before. However, he told me not to worry, he would clean it up and repaint it, free-of-charge. However, after the painter cleaned up the bathroom and before he repainted it, he took pictures of the wall and sent them to me. Immediately, upset, I called Scheid's office and spoke with a woman whom I had gotten to know quite well over the years of using this plumbing/ HVAC company, explaining the problem. She said she found it unbelievable. I said the same after my years of experience with this company, but the pictures were the proof. Plus, the painter had no reason to lie; I had already seen his finished product!! Then, I asked to speak with the owner, Dan Scheid. She told me he was not there but said she would give him a message. Also, I got the information to send Dan copies of the photos. After all, the photos were proof of the wall being marred after the toilet installation. I sent Dan Scheid the photos, but when he called me back, he was very defensive and rude, saying his plumber would never have done that! He said he had a picture of the completed installation and sent it to me. Then, I understood why he was believing his plumber and not me. His plumber had taken a straight-ahead photo of the toilet with the adjacent wall showing no marring. The reason it did was because the wall is longer than the photo shows, and the plumber made sure to take the photo close enough so as not to be able to see the marred wall!! Although I had been a long-time customer for my home as well as my business properties, who had never complained, and to his credit, never had a reason to before. However, even though I had sent Dan Scheid the photos of the marred wall attributed to his plumber's carelessness when he called me back, Dan, the owner, chose to have a very poor attitude toward me about the incident where his plumber not only created a mess but also marred the newly painted wall, causing it to need to be repainted in order to be put on the market to sell!! Therefore, my only recourse was not to pay the bill and to not to use their services anymore! Believe me, I did not and have not since!! NOTE: Although the plumber's photo will not load for some reason, I am including the photo of the marred wall that happened during my toilet's installation

On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

Replaced my heating and cooling and got me a state rebate top notch. I would hire them anytime.read more

Carl runs a smooth business! The first time I used him he…read morerepaired my furnace and was very efficient and had the needed part but, it developed other issues and needed to be replaced. He replaced the furnace and gave me the cost of the part back! Then my hot water heater went out. Since we have a jacuzzi tub in one of the bathrooms we had two hot water heaters in series. He was there the next morning and installed both of the heaters! Now, as if that isn't enough later in the summer the AC died. Yup, they were there in the morning and gone by 3 after installing a new one! So, to recap, I've had great experiences with French's and highly recommend them!! Mike Brooks

I can't say enough good things about the team over at Reaume. Randy, Liz and Matt have saved us on…read moremultiple occasions with quick responses to emergencies, and their positive, responsive customer service is deeply appreciated. Randy has been pampering our complicated boiler/radiant heating system for more years than I can count and he has never steered us wrong. They are a real pleasure to do business with.

Randy is the best there is! We had an issue with our furnace when we turned it on this fall. He…read morefigured out the problem was due to a "critter" nest and was able to get us up and running quickly. Great friendly customer service! Highly recommended!

I'm not here to bad mouth this business, as they came highly recommended to me from a friend with…read morerental apartments and uses their services a lot. But my recommendation is to get a close estimate BEFORE they start any repairs. Then call around to their competitors. That's what I did and saved myself $800.

The Glockzin team did quick and professional work, installing new heat/cooling supply and air…read morereturn access for our basement. They took the time to analyze and understand our needs. In the end, the price fit the work done and we are very happy with the work.

Top notch service. Called and they came quickly. Will definitely be using them again.read more

They installed a top of the line Trane furnace but did not register this for warranty so instead of…read more10 year warranty we only got 5 years. Despite igniter failures every winter they did not diagnose the problem. They just kept replacing igniters it took a call to a certified Trane dealer who diagnosed the issue and we are having a 120 volt converter kit installed at a cost of $1200. We are very disappointed with Dyer and Deweerd and Trane