We had a major water leak in our basement that was coming from our water heater. Vredevoogd plumbers came right out and were able to indentify the problem came from too much pressure from the main water line. They added a pressure relief tank and turn the heat down on the tank. They even cleaned up the mess they didn't make! These guys were so fast and professional. I can't say enough about their level of service, and speed to take care of our issue. The price was fair I blieve given the situation. It was around $850 to fix an issue that probably would have cost us thousands had they not fixed it. read more

We had them come out to check out air conditioner when it wasn't cooling properly and they also looked at our furnace while here. The service person was kind however we are now realizing that the inspection they did was subpar. We've now soon after had an issue with our water heater and called another company and when they looked at the furnace to check it said it is incredibly broken and dangerously so. The components that are broken should have been spotted by vredevoogd when they looked at it and it has been leaking carbon monoxide into our home since. Although the person was kind I cannot recommend them for missing something so crucial and leaving us with a dangerous situation. read more

Got a new Carrier furnace and air conditioner installed with some vent work. Two days later three techs arrived on time. They explained everything they would be doing. They worked very hard and did a great job! No cutting corners! They were done in under five hours and everything was cleaned up. Shout out to Mike V. Great guy. The installers couldn't have been better. read more

We needed a new water heater on an emergent basis. Not only did the initial plumbing team look at the problem tankless water heater in a timely fashion they were able to get the instillation scheduled within 48 hours. The instillation team of Rob and Jake were prompt, professional, and efficient. They gave clear explanations of how to care for the new water heater going forward. Very pleased with my Vredevoogd team! read more

We've used Vredevoogd for seasonal air and heat tuneup for years now. W just used them for plumbing service. They are excellent in every way. read more

They do good work, but it seems like they need to hire more staff. They're taking on more things, like plumbing, but can't schedule an AC check-up for paying Comfort Club members until the middle of summer, which lowers the value of membership substantially. read more

Very good service BUT the price was outrageous.... Plumber made it sound like a huge job to fix a pinhole leak "going to have to drain whole system" quoted $350 then completed work in less than 20 minutes.... The bill had no details explaining parts and service charges.... When I contacted company they said it was what I agreed to. It is not honest to exaggerate the work required and quote a high price. read more

I live in a old house that needs constant repairs. Vredevoogd was contacted about my lack of running water quoted a reasonable price and came the week after. The employees Hunter and Mark were super professional, efficient and easy to communicate with on questions about their work. Thank you! Super much for a job well done read more

I had a new gas line, furnace and AC installed by Vredevoogd about seven months ago. Last week, a gas leak was discovered where they connected the gas line to my gas meter. A MI Gas technician was called immediately to take a look. The technician had to tighten the connection, stating it it was not completely tightened when it was installed. This is very concerning for obvious safety reasons and does not give me confidence in the overall installation of the line, furnace or AC. I chose Vredevoogd for this job, thinking by paying a premium for their equipment and work, I would be buying peace of mind. To their credit, Vredevoogd sent one of their technicians because I insisted they check all the line connections to make sure there were no additional leaks. The technician was very professional, as was the initial sales person and the technicians I worked with for the installation. The technician who came to recheck everything after discovering the gas leak "bubbled" all joints and they checked out fine. But it is very concerning that the joint attaching the gas line to the meter was not initially tightened properly. I do not have confidence to recommend Vredevoogd to others. read more

Jackson serviced our furnace and I can't remember when I've been so impressed by someone. When I let Jackson in he immediately introduced himself and was professional. That's a rarity these days. He took the time to listen and spent the time going over the furnace with a fine tooth comb. My husband and I had the utmost confidence in Jackson. It's individuals like this young man who make Vredevoogd an outstanding company. read more

Everyone was very polite. But get a quote over the phone before letting them come out. Called to get a quote for a new water heater. Tech came out and spent 2min to say, yes I did need a new water heater, then spent 20min explaining the quote. All three options had extra warranties baked into them. Least priced option was still $1100 more than other shops. Then had to pay a $95 tech visit fee for the quote? Unless you have very deep pockets, it is worth shopping around read more

Very professional technicians. Bought a Amana two stage A/C unit to replace our old one. So far we love it! Huge difference.

Excellent company and workmanship. Old furnace had to go, so the crew of 2, with Ben today, worked diligently and professionally for a great install. Seemed like they had worked together often. They needed to re-figure wiring, exhaust,piping,and size difference in the new model. Never took a break, just worked until finish. Clean up was fast, new thermostat installed. They went over and above what I imagined. Fixing a humidifier, and taking care of appearance. Even before install, Steve, helped with current models to suit my home and explained features,that each model had, and pricing to get the most valve. Highly recommended service company. They will be my go to company in the future. read more

As a member of Vredevoogd's "member" program, I expect prompt service. I called in May to make an appointment for my annual air conditioner checkup. They could not accommodate me until July 10th! On July 10th, 40 minutes before my appointment, a Vredevoogd representative phoned me to tell me they were too busy with emergencies to get to me that day, and couldn't reschedule me until nearly a month later, on August 7th! This is not "service," it's "disservice." Additionally, when a person takes a day off from work for an appointment, a phone call to cancel a mere 40 minutes before the appointment is not acceptable business protocol. Vredevoogd took over Carmichael's business after the owner of Carmichael retired. It's now very obvious to me that Vredevoogd is not prepared to handle the influx of new business. Very disappointing! read more

Vredevoogd went over and above on all levels! from setting up an appointment to a call from the tech to confirm (not a text! i have a disability and phone is easier). they even fit me in sooner than i had hoped. Cory came out and took me seriously and spent a good amount of time listening, searching for an answer to the issue and being professional in every way. SO much of a better experience than with a few other companies. thank you! read more

They made an unauthorized repair on a furnace at one of my rentals. When I called the secretary she told me they always ask the people living in the home if they are the owner or renter. Apparently they did not ask. Then she asked me to for my credit card information so they can have it on file so they can charge me directly for any future work. I never plan on using them in the future because I have my own repair crew and the repairs they made I could have done for half the cost. Needless to say I had to evict the tenants due their stupidity and the lack of Vredevoogd protocol to ask the most important question. read more

We recently moved to Michigan, and (right on cue...) the heat exchanger in our new-er model furnace failed on one of our first really cold days here. When we scrambled to find a repair service, more than a few people recommended Vredevoogd Heating & Cooling. It was a great tip! It turned out that the failed furnace part wasn't repairable, and like many home repair items right now, the parts replacement wasn't readily available. Vredevoogd helped us bridge the COVID-delay gap by initially providing us with temporary heat sources while we waited for the part to arrive -- and, when the estimated delivery date never materialized -- Vredvoogd acted as our advocate to pursue a different resolution. We're reveling in the joy of central heating again -- and we're feeling fortunate that we chose an agile service company during a time when delays could have really set us back. Thanks to Devon, Jonathan, Denny and the Vredevoogd admin staff! read more

We have used them several times and highly recommend. When our furnace went out during the pandemic they were so kind and brought bunch of space heaters to get us through the night. As a stay at home mom I hate having technicians in the house; All of them have been very professional and courteous. Also have had good luck with calling them and getting appointments set up quickly. read more

Hey Mike, the AC made it through 2021 too. That's FIVE summers since your guy told us it was shot.

We were very disappointed with them and felt they tried to take advantage of us. They came out in August as part of our participation in their program to annually check our AC. The system had been working perfectly. They did their inspection and told us everything was fine. Less than 2 hours later it stopped working. When we called them back two days later they told us the blower motor was shot and it would be $1000 to fix, or we should get a whole new AC system. They claimed it wasn't their problem. We got a second opinion from Michigan Building and Mechanical who told us that it was a simple part to replace. $200 later we have a system that's working fine. GLAD WE DIDN'T FALL FOR VREDEVOOGD'S SNOW JOB!!!!!! read more

Short story: I got a second opinion and found that the service technician had severely misdiagnosed the issue with my furnace. It was recommended that I buy a new furnace entirely ($4k - $5k) to solve the issue when all I needed was a new thermostat ($30). Long story: I recently had a technician come over to evaluate my heater. The technician came over during the work day so I was unable to ask questions and observe the evaluation. I was recommended by the service technician to buy a brand new furnace as my current one was old and had a crack in one of the heat exchanges. I was told this was a serious issue and that the gas and electric needed to be shut off for safety reasons. I took the technicians word for it and asked for a write up of all the issues and quotes for possible solutions. The tech advised I purchase a new furnace entirely as opposed to fixing the crack itself, which would cost around $1200 to fix. A mistake I made was not asking for a photo of the crack in the heat exchange. The tech then advised I purchase a brand new furnace system because of the severity of the issue and the age of the furnace. This service call costed $99. After relaying this info to several family members, I decided to get a second opinion from another heating/cooling company. I was home during this tech's visit and I am thankful I was. The tech showed me that there was no cracks in any of the heat exchanges. In fact, there were zero signs that the tech removed anything internally to confirm the "crack" that was claimed to be present in the furnace. After running the furnace through a few cycles the tech found that my thermostat had some previous wiring issues. We bought a new thermostat, did some rewiring, and our heat works perfect with zero issues. I would like to think that the original tech from Vredevoogd had only misdiagnosed the crack in the first place, but it wouldn't be out of the question that there was reason for the tech to lie about an issue in order to get me to purchase a new furnace. Get a second opinion if you use Vredevoogd. read more

Very polite people but don't know what they're doing. Every visit even for simple checkup requires 2 visits. 1 to check your equipment, the next visit, typically a week later, is to fix what they broke on the first visit. This has happened to me several times and I have a new home my HVAC system is new as well. read more

We got a new furnace & A/C, and they laid it on thick about the superior performance of the most expensive one they sell. The sales rep made claims that the A/C could reduce temp & humidity independently. False. We have been happy with the cooling, but our humidity this summer has consistently remained 65-72%, so our woodwork, cabinets, & doors swell & stick. Might sound petty, but you can't close the bathroom door! Once it reaches/holds at the temp you set, the dehumidification stops even with the fan running 24/7. The only way to get the humidity lower is to cool it to 60°, which is miserable. OR, after paying $22K for our furnace, A/C, & humidifiers, they suggest we buy a dehumidifier. Don't let them upsell you. Lesser units can work as well or better. read more

They charge higher prices than the competition, and they also suggest solutions involving new equipment when repairs are to be preferred.

I think Vredevoogd is one of the best service companies I've ever dealt with. Their service techs are TOP NOTCH and professional. Their product and how they stand behind what they do is 100% trustworthy. I recommend Vredevoogd to anyone who asks...they are not the cheapest, they are not the most expensive, but they are the BEST! read more

Got in touch with Vredevoogd and gave them all my info as I am in the market to replace my old furnace. I've been on Vredevoogd's "pay & dollars a month and in the fall, we'll come tune up your furnace " plan for 7 years now so it seemed a good place to start. Turns out, i was wrong. never heard from them. They did however take another 7 dollars out of my account yesterday, but they are obviously, too busy to sell me a new furnace. Called Bel Aire . Schaafsma and Jacobsens and they all responded immediately. I guess I'm not good enough for Vredevoogd and thats fine...I've found 3 companies right off the bat that are twice as good as Vredevoogd read more

Our air went out at 7pm this past Friday night. It was 90 degrees outside! We called Vredevoogd and they sent out Jessie. He was very busy on emergency calls, but made it to our house by 9pm and it was repaired in 15 minutes. Thank you Vredevoogd and thank you Jessie! We were so appreciative of your great service!! read more

Hi John. I agree with Mr. Vredevoogd. His firm provides a quote for their service. I received a quote of nearly $1000 to replace the heat exchanger on my furnace. The estimate was not itemized and when I asked for an itemization, the technician told me the firm provide "forward pricing" and did not itemize repair estimates. When I pressed him for the information he told me $175 of the estimate was for a warranty processing fee from the manufacturer of the heat exchanger. I contacted the manufacturer's recommended repair firm for a quote. They had no idea what a "warranty processing fee" was, and explained the manufacturer of the heat exchanger charged no such fee. The firm I contacted was Redmon Heating & Cooling. Redmon providee an estimate nearly two thirds less than Vredevoogd, and completed the work to our satisfaction. When I shared my concern with Mr. Mike Vredevoogd via a letter, he responded with a letter. In his letter he made disparaging remarks about his competitor and failed to acknowledge my concerns. read more

Horrible policies and customer service. They insist that your spouse be around when they come to your house. There is no sales person to talk to in their office to ask about their products and services. They insist on coming out instead. Why would anyone fall for this??? Horrible! Just horrible!!! read more

Great customer service and friendly, thorough tech. Customer service with a smile does not a good heating company make, however. They could not fix my 20 yr old, Goodman furnace, whereas a second company could (and did!). The tech spent more time cutting into my furnace and inspecting the furnace's ceramic rings with a hi-tech camera to "prove" that my furnace would be unfixable than actually trying to fix the machine. I would really watch the integrity of this company and the nature of their sales pitch (it is filtered through the tech talking to his manager via text/email). Get some other estimates and observe..they thought I was a sitting duck and gave me an estimate literally thousands over the competition. If not, you may be paying a pretty price.. read more

Had a great experience with this wonderful company. My furnace went out in the middle of the night. I called them and they came out to my cold house with in the hour. A full hour before their scheduled time. They expertly diagnose the problem, and went over all my options. Repair or replacement. Since my furnace literally caught on fire, I opted for replacement. They gave me more than a competitive quote with very high quality products. They came in and covered up my floors, and replaced my furnace within 5 hours. They left my house cleaner than what it was upon their arrival. I would highly recommend this very professional and impressive company. read more

Vredevoogd Heating & Cooling - Picture of my furnace and the way they left the room, very clean! - Heating & Air Conditioning/HVAC Near Me - Grandville, Michigan

Very professional installation. Prompt, courteous, and thorough. Provided good info about seasonal adjustments and user maintenance. Highly recommended. read more

Matt did an excellent job making sure that our furnace checked out completely. He was EXCEPTIONALLY patient and persistent working out the setup of our SMART thermostat, which we eventually discovered to be a password issue on our end. Well trained, very professional and gracious to work with. Thank you very much! read more

Vredevoogd Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Grandville, Michigan

The technician was very nice and dressed professionally, but I think I agree with Bill T. I figured I would give them a try, it was just my yearly service. I was told that I needed to replace my failing blower capacitor(??) and that it would be very bad for my furnace if I did not replace it.($99). He was also trying to get me to buy a Surge Protector for $396.00(which I did not buy). I felt like I was at Uncle Ed's.... Kept trying to get me to buy stuff I probably didn't need. He was also stating that I should have better filters and they could send them to me direct at $25.00 per filter. read more

I love how professional this company is. I used them on recommendation of two of my neighbors for a furnace tune up. Andy M. Let me know he was on the way and he showed up right on time and looking very professional. I decided to see if there were any yelp reviews while he was working and I was a little frightened by some of the bad reviews. Andy suggested a new humidifier filter, which hadn't been replaced in quite awhile and I'm sure I needed it. Other than that he just gave me information and didn't try to sell me anything I didn't need. I got a heating system evaluation checklist, that I appreciate. I would definitely use them again. read more

Very professional and helpful. We always get a call from the technician letting us know he's on the way so we know who to expect. Their vans are clearly marked and their uniforms as well so it's a safe experience having them come into your home. I highly recommend Vredevoogd Heating & Cooling! read more

Our furnace was found to be leaking Carbon Monoxide. A new system was delivered the next business day. They provided portable heaters to keep us warm. Installers handled the installation in an excellent fashion even tho running into challenges imposed by our home. They secured more help to make sure it was done in one day. They were friendly and worked very neatly. Our house was on great shape when they were done and they went over the new system with us completely before they left. Very happy. read more

These guys are awesome! I used their emergency service and they took great care of us. The technician responded quickly and took care of our issue while also educating us about our system. I'd recommend them to anyone and will certainly use them for our next disaster. read more

A service technician came to check on why my furnace was making noise. After inspection he told me I needed a new exhaust fan. He quoted me a price of $988. Needing the furnace fixed due to nights getting cold I agreed to have the repair done. An hour later the furnace was fixed and running fine. The technician was polite and professional. After the technician left I went online to see how much the fan motor sold for. I was shocked to find out the fan could be purchased for $160. So.....add $160 for the part and $99 for the service call we have a total of $259 which means I was charged another $729 for the installation. I realize Vredevoogd has expenses to cover such as labor charges, vehicle charges, etc to make a profit, but for me I think charging $729 for installation is a little steep. I was stupid not to get a couple of additional quotes so I can only blame myself, but if you are considering using Vredevoogd to do work for you I suggest you look elsewhere! read more

I am a club member....which means I pay a monthly fee to get VIP service. I've been happy with their service until now. I spent half my morning with a tech who insisted I needed to replace this and that part on my furnace. 700 dollars later, tech has left and the furnace will not even turn on. Worst part of all of this is I cannot get anyone to come back out until this afternoon. After 8 years of being a customer and paying a monthly premium to be "VIP" I can say this is shoddy, at best. read more