Monica is amazing and has been my agent for years, she continues to serve nearly everyone in my family. I highly recommend McKenna's services. read more

Very knowledgeable, responds quickly and gives a very friendly personable experience.

I loved that Monica sat down with me and explained everything in both my car and home policy. She went over every detail and explained it in an easy way to understand. I highly recommend them! read more

Switch Companies and came to McKenna Insurance. What a great experience. Ms. Monica out did herself by taking her time and finding us the best coverage at a great rate. Thank you!! read more

Searching for new insurance is no fun. When I first started looking for new homeowners insurance after being dropped from our long-time carrier, many reddit users mentioned using a broker since the market had slim pickings in CA. Enter McKenna Insurance Services. I found her on Yelp and read the great reviews. I filled out the form on the website and got a call the same day requesting more information, which I sent by email. After receiving the quote, I'm old school and went in person and I am so glad I did. Monica is very personable, friendly and knowledgeable. She sat down with me to explain all the options, which helped make the process less stressful. No pushiness or hard sales tactics. It felt like talking to a friend. Thankfully, I was able to bundle my auto and home and went home a happy insured camper! I highly recommend McKenna Insurance Services for your home and auto needs! read more

Monica was a pleasure to work with. I was shopping around for new auto insurance. It's such a daunting task to do on your own. I found McKenna Insurance Services on yelp. Monica made the process so easy and smooth. She is very patient, knowledgeable, and helpful. She is also very responsive and always available to answer any questions that I have. She eventually helped me secure a new auto policy. Thank you Monica! read more

Monica has been amazing since my initial inquiry for an auto quote. She followed up with me via email and mail. I called her today to go over coverage, and in less than an hour I was insured! She's extremely friendly, efficient, and knows what she's doing! I plan on buying a new car soon, and I'll definitely use her services again. Thanks Monica!! read more

Monica is absolutely amazing! I definitely recommend using her servies. She is very quick and responsive to emails and phone calls. Super super friendly, personable, and helpful. She is everything you want and more in an agent. read more

They did a great job helping us get our insurance needs covered for our move to Bonita. Monica is very good and very nice to work with.

I cant say how much I appreciate the service that Monica gave me... She went beyond the call of duty to even interrupt her Sunday evening to get me taken care of...I talked to many agents shopping. Mostly from phone mills. I know that any of those would not have got me bound on Sunday...Hats off to you Monica. Mike Carr read more

I'm a very skeptical person and cheaper car insurance doesn't mean I want to compromise the importance of coverage, especially in Southern California. Monica was very knowledgeable and allowed me to compare apples to apples, I didn't compromise my existing coverage and got a chance to save. She made me feel confident in my decision to switch insurance companies. I had been with Farmers for five years. read more

I was recently faced with having to find a new insurance agent after over 15 years with the same agency, so searched to find a couple of options "near me".  After getting quotes from a couple of places, I decided on McKenna Insurance Services.  Monica McKenna provided me the most agreeable quotes and options, and she is very knowledgeable, patient and helpful!  I would not hesitate to recommend her for insurance services. Thanks again for everything. read more

I have nothing but absolutely glowing things to say about Monica! I had submitted a request for an auto insurance quote through Mercury, which I wasn't initially happy with; Monica called me a few hours later, as she was the broker assigned to my quote, to discuss my insurance needs. She ended up running my numbers through a few different companies and came back to me with an excellent quote. She patiently answered all of my many questions, and I ended up deciding to go with the plan she laid out for me. Overall, it was a wonderful experience with a very knowledgeable broker! I can confidently say that I will continue to work with Monica for all of my future insurance needs. Highly recommended! read more

Monica provided excellent customer service! She answered my questions thoroughly and quickly returned emails/phone calls. I really appreciate the fact that she shared her expertise and knowledge with me, made recommendations on specific items, and quickly executed the contract once I made a decision. No haggling or drama- just INFORMED decision making! Thank you! read more

It's very rare to find great quality customer service in this day and age. Monica is an exception. We've been with Monica/McKenna insurance for over 11 years! It's obvious why we stay with her, just look at all the great comments that everyone else has left. She's reachable, helpful and always looking out for you. Always finding the most comparative, best options, and value for your needs. No pressure to purchase anything you don't. When our daughter was in an accident in another state, my husband was able to call her and ask for her advice. Again, she's reachable which we appreciate so much. Sometimes I myself forget what time it is and text her and she responds. A+ customer service. You want old fashioned customer service, we highly recommend her for all your insurance needs! read more

Monica is always a pleasure to work with. Very responsive and always gets me the best rates on my insurance needs.

I have kept my auto insurance with Monica at McKenna insurance for over six years now. I have been nothing but satisfied in every aspect of her service. Price, customer service, efficiency and expedition of any request - she is number one in every category. Monica is the best. Hands down. I highly recommend her and her business. Thanks Monica! read more

Monica helped me with my new Auto policy very quickly and efficiently. Very easy to get a hold of, willing to make the extra effort to answer all of my questions as I was transferring from a different company and I was able to e-sign all my documents. Would definitely recommend!! read more

I have had car insurance for over 20 years and Monica at Base Point has been the best agent I have ever encountered. She is knowledgable, professional and prompt. She always answers the phone within two rings also! After 2 years of nothing but positive experiences with my auto insurance we got our homeowners insurance through Monica as well. We unfortunately needed to file a claim our first month in the home and it could not have been easier. I highly recommend this office/agent. read more

I worked with Monica and she was extremely helpful. She was very patient with me and managed to give me a quote and set up my insurance around my busy schedule which I very much appreciated. She is very friendly which makes asking her questions easy. Amazing service!! read more

I needed auto insurance coverage after moving from Baltimore, MD. I am very pleased with McKenna Insurance Services. Monica is super helpful and very easy to work with on getting my car insured, my new "Price Is Right" car insured, and my brand new car insured. Monica is very accessible via email or their toll free number. Monica is GREAT at advising what you actually need. read more

i Couldn't be happier with costumer service, Monica has Always taken care of my problems and has also saved me money over the years. A vary professional company always putting their customers first and protecting them. Thank you pat and monica! read more

Everyone at McKenna Insurance Services is amazing. They helped me find a policy that fits exactly what I was looking for. I highly recommend them because they will not disappoint. read more

I have been using this agency since I moved to California 11 years ago. They have helped insure me through many special moments in my life ( my first NEW car , a teen driver, purchasing a new home etc.) If there is ever a question involving insurance I call Basepoint. I trust what Patrick and Moni tell me , they have always steered me in the right direction . The rates are good too! read more

I've been with Monica forever it seems like. She is great at what she does! She is very professional and her turn around time is fast. She is easy to communicate with through email or phone (whichever you prefer) I highly recommend her! read more

Not your average insurance agent they will take care of you like family if you have any questions at any time they always are quick to answer and help in any way they can I cannot be more pleased with them definitely recommend to anyone looking for insurance services read more

I typically don't Yelp but in this case I feel I NEED to!! Monica and her staff are always there to help at the drop of a hat. They are always efficient and always give 100%. I've been a client for over 5 years now and have absolutely nothing but great things to say about this company, staff, and insurance rates! I HIGHLY recommend you get a quote from them you wont be disappointed. Thank you for many years of EXCEPTIONAL service!! Evita read more

Monica is the best! She is always professional and willing to help. She gave me tons of options and answered all my questions.

I signed up for insurance with Monica about a few months ago. I found her here on Yelp after searching high and low for another insurance carrier due to AAA raising my rate after a car accident. I wanted to find a reasonable insurance rate that was close to my premium before the accident. That is indeed what I received here at McKenna Insurance Services! Monica was so helpful from the beginning. I initially inquired a quote online via their website and she contacted me the next day! She emailed me various insurance policy rates I could choose from. Not long after, I made an appointment to meet her at their office to set up my insurance. Monica explained to me what my insurance policy entailed during our meeting and she was extremely helpful and very informative. Looking for insurance? Look no further...McKenna Insurance Services is the way to go! Thanks Monica! read more

My family has been with Monica for awhile now and I can't imagine what we'd do without her. I personally have auto and renter's insurance with her and she's been able to handle every situation and along the way, she helped me gain better coverage while saving more money. She's incredibly kind and very responsive. Monica has your best interests at heart - highly recommended! read more

I was beyond impressed with the service and care I received. I spoke with Monica and she was the sweetest and most professional Insurance agent I have encountered. I had Farmers and my premium had really gone up. Monica patiently explained all my coverage gave me me some great options and my rate decreased by almost 30% with more coverage. I understood my new policy much better and was able to decide what I wanted. I strongly recommend McKenna Insurance Services. read more

Monica McKenna is absolutely awesome! I've been using her as my insurance broker for well over 10 years for all my insurance needs. She takes the time, knows the players and finds the best value each and every time. I've referred friends and family and highly recommend her services! read more

Monica at BasePoint is one of the best insurance agents out there. She was knowledgeable, prompt, nice and overall great to work with. She answered any and all questions, made sure we had the best deal, was thorough, and overall just a delight. She's also my parents insurance agent, and i see why now, she'll definitely be ours for a while. read more

I had auto and motorcycle insurance through McKenna Insurance for two years and had an awesome experience. Monica was very responsive and was very helpful when it came to looking for new quotes. I would highly recommend for anyone looking for insurance through agents who are honest and efficient. Sad that I am moving away to another state --if I move back I will surely look them up again. read more

Let's face it, no one likes to talk about insurance but I have to say that i have never felt more secure with my coverage then i do at Basepoint. Moni is the most helpful agent I have ever met, I will never go to another agency. read more

This was my first experience getting insurance on my own, I've been worried and anxious about which was the right one, who to trust, what to sign, etc. basically scary grown-up stuff. Monica at BasePoint made everything so simple and easy for me. She walked me step-by-step on everything and made the whole process stress-free. Seriously so thankful I stumbled across BasePoint. read more

I have had a fairly long term relationship with Monica now it seems even though we've never met in person. But she's been my insurance agent for years! She's always been so helpful and incredibly responsive that it's something that's hard to find especially with insurance agents. She will also tell me when my premiums have lowered and ensures I always get the best deal possible. Can't ask for more. Thank you Monica and to McKenna Insurance Services for everything thus far! read more

Monica McKenna deserves beyond the five stars provided here on Yelp. Honestly, my two brothers and I were looking for an insurance agency that can offer us lower premium payments for car insurance even if it meant lowering our current coverages, but Monica was able to keep our current coverages and saved us a lot on our premium, with a side note-a better deductible. She explained everything to us with a side by side comparison, she probed the right questions to find discounts, and was prompt in answering all our concerns. She's also a local business owner, so there's a personal touch to her customer service, you forget she's an agent-it's like talking to a friend. She made us feel comfortable, we didn't feel the pressure to say yes right away or the intimidation of not fully understanding what we were getting ourselves into. We felt confident with our decision making to move forward with the change. We highly recommend Monica McKenna's Insurance Agency to anyone looking for new insurance. Thank you Monica, we're so grateful to have you as our agent. read more

No joke l! Monica has to be the most perfect and ideal agent you could ever ask for. I'm a small business owner, a new homeowner, buying new cars here and there.. she is constantly shopping all my options and giving me the best possible possibilities out there. Trust me sometimes I feel like I'm annoying her with all the work she does for me. But I appreciate it very much read more

From the moment I started the phone conversation to finalizing my policy, my experience with Monica had been phenomenal. She not only saved me money on my policy with comparable (if not better) coverage, she also hand-held me through the entire process. I'd been less than assertive yet she continued to send me friendly reminders and in the end, I was able to implement my new policy before having to pay for my next term with my existing provider. What impressed me the most about McKenna Insurance is their down-to-earth, family-oriented approach. When all is said and done, you'll walk away feeling like you've made a friend for life. I highly recommend McKenna for their commitment to providing exceptional service and they will most likely help you achieve your objectives. Thanks, Monica. read more