My experience with McKenney Builders fell significantly short of what was contracted and paid for.
The project was not completed as a turnkey build. Some Materials and labor that I had paid for were not ultimately provided, requiring me to hire additional contractors and purchase materials again in order to complete portions of the project upward of $15k. The job site was frequently inactive for extended periods.
Before final inspections, I incurred additional expenses to address four active plumbing leaks and the resulting damage that were not corrected. I also received a gas water heater instead of the electric water heater specified for the project. Interior doors, baseboards, and other paid-for items remained unprovided & uninstalled. Floors that were intended to be flush between rooms were constructed with approximately 2-inch height transitions. The exterior deck foundation was never built although paid for.
Communication became a significant issue as the project progressed. Concerns were repeatedly raised, but solutions were not provided. Several design decisions that had been provided in writing were not implemented as directed, requiring additional corrective work and cost (!) where possible.
The project also experienced ongoing quality and oversight issues, including damaged flooring that was never repaired, unfinished & uneven stairs, prolonged plumbing issues and delays, construction debris remaining on site despite payment for debris removal services, and kitchen cabinets that were being installed significantly out of level, requiring me to stop the work and hire another contractor to complete the installation.
As a result, I incurred substantial additional costs, spent considerable time coordinating corrective work, and ultimately had to manage completion of portions of the project myself after the original scope remained unfinished.
Prospective customers should carefully review project scope, material delivery, change-order procedures, completion requirements, and contractor oversight responsibilities before entering into an agreement. read more