Following a recent move from the Seattle's east-side to Anchorage, my husband and I found ourselves…read morein a situation in which the rental property we leased needed new carpeting due to some pet odor/damage done by the previous damage. Our LL hired Big Bob's to take care of the issue, and from our very first interaction with them, they were nothing but friendly and helpful. The gentleman who came to measure the area, Tony, was very amiable and professional, and made my husband and I feel much more comfortable with the whole process. When the big day was upon us, the two gentlemen that Big Bob's sent over were also very nice. One of the poor guys had just thrown out his back, and was in visible pain, but still managed to be super friendly and understanding, and immediately put me at ease. There was a tiny bit of confusion about how much carpeting was to be replaced, but our LL straightened things out very quickly, and Big Bob's sent another excellent representative (I believe his name is Jamie), who explained the situation and gave me an estimate of how long the process would take. Initially, I was told it would probably take a full day, and the finishing touches would be done the next morning. I was surprised at how quickly they planned to get things done! So, imagine my astonishment and gratitude (!) when it turned out that the efficient and diligent crew from Big Bob's was able to finish carpeting 3 bedrooms, a hallway, nearly 30 stairs, and a landing all in one day! That is some seriously hard work those guys have to do, and they did an amazing job. The odor from the previous tenants is completely gone, and it is as though a cloud (a really gross one) has been lifted! I didn't realize it until they were done, but the overwhelming odor had really been bumming me out and making me a less than pleasant person to interact with. I am much happier now - thank you Big Bob's! Needless to say, my husband and I are thrilled with the excellent work that the gentlemen from Big Bob's did, and highly recommend them.

Sadly I had made up my mind to purchase services and product locally for Bog Bob's. We were…read moreresurfacing two room and perhaps three. Our purchase was time sensitive because we were selling property. The plans changed when I arrived twenty minutes before Big Bobs was closing to look at materials a salesperson had listed in a quote. The young brunette kid across the counter was flanked by two or three others at another counter. He responded like a teenager who was really put out by a customer. He didn't want to offer any information or help us look for other options Or choices and expected we would navigate the store which by the way is not customer friendly since most items are sold out or longtime orders out. The other people at the counter acted as if we were his problem alone. As we left the young boy followed us out. Long story short the big box store was open. We upgraded and yes bought the padding and were treated like a paying customer. A customer Big Bobs lost who happily learned our three floors were cheaper and the installation was bid and installed faster with more selections to choose from. So I would skip Big Bobs again and have already steered a few people to the choices that I learned were better the Big Bobs.

I hired Westside Flooring to install new floors in my kitchen, living room, and bathroom. It was a…read morecomplicated job due to a variety of sub-floor materials. Westside Flooring did an excellent job and the result was better than I could have hoped for. I highly recommend Westside Flooring for their professionalism and excellent work quality.

From the owner: Residential and commercial flooring sales and installation.read more

Dalton and Roz were so great in helping us pick the right flooring for my house and we are loving…read morethe new look. I would recommend if you want to upgrade flooring this is where to go.

I need to give a massive shoutout to Sav-On Flooring in Wailla. I'm a recent widow and I needed…read morefloor repair work to be done on a unit I'm trying to rent out. One contractor recommended that I replace the carpet to do the repair work and I about cried my eyes out. I called Dalton at Sav-On Flooring and he hooked me up with the right installer and Vladimir with Flooring View not only got the repair done in about 2 hrs, he reused my carpet saving me $100s. Now I could cry with joy knowing there are good people out there doing honest work. From here on out I will only work with Sav-On Flooring and Vladimir! I highly recommend them to anyone looking to take care of any of your flooring needs.

I hired Matt to do necessary repairs and replace flooring in both baths and replace sink and…read moretoilet in the main bath. He did a great job! I was very impressed with Matt's ability to do accurate cuttings. He is very professional in his attitude and communications. His prices are reasonable as well. I have him booked to do more work for me both inside and outside my home. I will post photos even tho my guest bath needs me to finish the touch up painting. It took me a long time to find a quality handyman and Matt is it. :)

From the owner: 20 plus years experience in the trades. When your looking for honest reliable and affordable…read moreservice give me a call!

I had them over for a quote and they were very professional and done very quick. Would consider…read moreusing them.

New "Kids" on the block Demarco & Jared are a duo that we didn't expect. The communication was easy…read moreand I could ask questions even after business hours. The quality of work they provided for the shower was great. They don't have a big crew and I think it is smart since it is very focused on quality. Pricing was competitive and I highly recommend them for any type of work.

We have bought flooring here for the new house. Today we had to buy waterproof plank for our mud…read moreroom. We bought cork flooring for the daylight basement and media room but we needed more ... so our architect recommended them again for a wet room like theirs. They let you check out samples which is great at no charge. I don't like their Credit Card processing system. They use their phones. For a retail operation that's tacky! Get a terminal! They don't accept American Express either. Using a phone terminal for $5000 plus orders seems sketchy. Our 2 orders came to $6000 plus.

When me and my family bought our new home we choose to work with Super floors to have new carpeting…read moreput in. They did had a good supply of in-stock carpeting to choose from for a very good price. They also went above and beyond with their service. If you want to try their world class customer service, look for Jerry Huberty 907-562-1717; 907-947- 0394 or email him at jerry@superfloors.com

Over 2 months to get tile. ? Yup!…read more " you made a bet based on our information". Quote " won't take review seriously" Business owner. If you are a contractor or another person who needs to manage the flow of a job, employees, your time, other projects, you will pull your hair out and become infuriated from a patronizing attitude. Imagine putting off plumbing in baseboards...trim, kitchen appliances...etc.. Due to poor information from Florcraft. Imagine paying your construction crew or personally being on hold for two weeks....frustrating. And then receive a patronizing attitude for making the mistake of making a decision based on their information...infuriating! You'd never put in an order here again. Me and my other two builds won't! I placed a tile order July 24th I received it in 3 weeks , damaged on Aug 16. I'm thinking another 3 weeks... Sept 3 , I queried for an update. " your order " ...in seattle ...arriving next week "" Perfect, I thought that's inline with the three weeks of the previous. I added a week to that to allow for a delay in my build planning...( see?, I'm not unreasonable) Here it is sept 18 th...no tile.... It's been two months .... And Floorcraft has no idea where my tile is. Did the sales person follow up to ensure the tile was shipped? No! After it didn't show up in 13 days did they wonder where it was ? No! I expressed my extreme dissatisfaction at them not knowing where the tile was and that I made commitments and juggled time to enable this job. I received a patronizing text. In effect... This is Alaska and freight arrives when freight arrives. Your frustration is self created by making the mistake of juggling time for,the job based on OUR communication. " you made a bet based on our information" You read that right... That's an exact quote! Are you Frikking kidding me? I've lived up,here for 60 years and am more than aware of Alaska shipping As a matter of fact, I make an effort to patronize local until I get a reason not to. Here we have a case NOT TO! I've found ordering your own construction supplies direct, paying shipping, getting a shipping tracking number, enables a better price, better planning ahead, and less frustration. The only reason to patronize local is for customer service.....which I expected! I did not get that. The sales person is patting themselves on the back claiming their advise was crucial for my project. What they don't know is i received the exact same input from: Hurst hardwoods on the east coast. L&L flooring , online hardwood company.... And Dana at the northway mall home depot who with her husband install hardwood floors in the valley. The best and better! advice for tiling I received from matanuska tile.. Here the salesman have actually been on their hands and knees installing tile for years! The ego and self importance at Floorcraft is unjustified. Update, Go figgure, The day after I raise hell, my tile left seattle after sitting there for two weeks. Hmmmmm...what a coincidence. Search tags: Floorcraft carpet one floor and home, Mat-valley tile and stone,Matanuska tile , carpet installation and contractors in anchorage who kitchen remodel and floor repair anchorage. floorcraft sends home builders anchorage quartz bathroom Fairbanks , hardwood floor repair. Anchorage tile store located in Alaska. Pacific tiling or Big bobs flooring outlet,Re-bath, R&d tile , Sav-on flooring ,Giant dons.

We had to use Florcraft when we built our home in 2017... that's who our builder had as a sub…read morecontractor. In the beginning, we were excited... but some others sucked the joy out of the process or we ended up being extremely disappointed with the final product and now a few years later, even more so . The latter is our case in point. We originally went in knowing what we wanted... tile... tile throughout the entire house. We didn't care about the cost, we knew what we wanted and yet the salesman managed to talk us into LVT saying how it's commercial grade, it'll hold up to anything and everything and has a 20 year warranty that can't be beat! Talk about regret and disappointment from the beginning! The day we did our final walk through, we found several places in the floor where the installers didn't scrape the subfloor and there were raised areas that are very visible under the flooring. Think of a rock under a carpet. They came out to look at it and said all of our baseboards would have to be ripped out to make the repairs. Hard pass since we had just moved in days before and that would also damage the walls. The regret started to set in immediately. Sigh... Fast forward a couple years and we have a plethora of scratches throughout the flooring and notice that it's delaminating in one of our offices. Our salesman no longer works there and another gal comes out... she was quite curt in letting us know we should have had a desk mat and it wasn't covered by warranty. Mind you, we received nothing in the way of paperwork or documentation regarding the incredible aforementioned warranty. To top it off, the manufacturer no longer makes our color of flooring, so regardless, we can't get it fixed. Awesome! We notice several planks in our bedroom, kitchen and dining room starting to come apart, which means the tile is no longer waterproof. Again, a reason we wanted tile was to have a waterproof floor that would hold up to life. We called and sent in several photos as requested and waited for a reply... waited... waited... and finally after a couple weeks we reached out AGAIN. Go figure, the email from the manufacturer went to her spam as though they had never been in contact before. SMH! She let us know via text that the house settled (mind you, the foundation had been built for more than a year prior to the flooring being installed) and this wasn't cover by warranty... remember that previously mentioned awesome warranty?!! Augh! Of course we can pay them to come out and fix it though. Go figure! Ironic how this amazing waterproof flooring can come apart so easily but yet they talked us into using it in our brand new home and settling makes it defective. Can you see my eyes roll as I write this and reiterate how unhappy we have been with this crap LVT flooring?! I've recommended other to Florcraft prior to all this crap happening... I hope they're happier with their products and service. Two bits of advice... don't let people talk you out of what you know you want. Only YOU know what you want. Also, stay away from LVT... it's the equivalent to cheap particle board flooring in my opinion. You won't be happy with the wear and tear after just a short time and you'll end up replacing it earlier than expected.

Jungle Jims did an amazing job on the flooring, as well as the base trim and door trim, in my new…read morehouse. They measured everything and ordered the LVP. They provided measurements for us to order the base trim and door trim materials, which they installed. Installation went by quickly. When I reviewed their work I found two planks that had imperfections (we assume they were just production issues from the manufacturer.) There were also some loose stair noses (from being walked on before the glue cured). They came back really quickly to replace those two planks and fix the stair noses to make sure we were 100% satisfied. I will be using them again for any future needs!

We had Jungle Jim's install luxury vinyl planks in the bedrooms and living room of our little old…read morehouse. The floors in our house are in no way flat -- they have lots of "character". We knew the interlocking planks that are so popular now would never work over all the bumps. Really happy to find these luxury vinyl glue-down planks at Jungle Jim's. They are super tough and really comfortable underfoot. Plus really great looking. We have a large dog with sharp toenails - and I have not seen any marks from his nails. Installation was fast. We were moving furniture back in the same day. There were a couple of things that needed fixing. One was a plank that wasn't staying down correctly (I think it was just a little too tight) and one was a pattern issue (I didn't like a repeated pattern at my front door). They sent back one crew member who fixed it all. They are able to take up single planks, which makes it easy to make changes. If something does ever damage the floor, it is good to know that they can easily replace the planks. We love it so much that we are having them do our kitchen, too.

We highly recommend this company to anyone who is looking for someone to remodel their home. Rodney…read morewas a pleasure to work with. He is very professional, knowledgeable, and quick at what he does. There were no hidden surprises at the end of the job. All work was completed in a very timely manner. He did a fabulous job on tiling our floor and shower. We have received numerous compliments on it. We will definitely be doing more work with Rodney in the future. Great job and thank you again! Forever grateful.

From the owner: Quality. Safety. Reliability. Every time. read more

Jorge has cleaned both our home furniture and our carpets at our Physical Therapy business. He…read moredoes an amazing job. He has removed multiple stubborn stains in both our carpets and furniture. I recently told Jorge that our 19 year old couches now look brand new. I would highly recommend Jorge! -Michelle Reger

Jorge has always been very professional and good at what he does. I would recommend this company…read moreto any business out there. Commercially he did a fantastic job on a high traffic office, The carpet looked new again, way more cost effective than replacing the carpet.