My favorite store in town! I regularly pick up items that I use on my various remodeling projects…read more If u hv time hit them up b4 u go to the big box stores!

We called the store in the morning and let them know we wanted to drop off some donations. They…read moregave us the address and we headed over after spending more than an hour loading furniture and items into the trailer. This was also after staying up until 1AM arranging furniture, fixtures, tools, hardware and other goods into the garage to load up in the morning to be donated. We drove 45 mins there, just to have to drive 45 mins back, BECAUSE, after arriving they told us they were NOT taking donations today! The girls manner in which she apprised me, to inform me that they were NOT taking donations was a bit off putting. It's very disappointing, since we even gave them a courtesy call and they gave us the go ahead, wasted our time, gas/mileage and energy by my having us come into town just to make us turn around. And this review mainly falls upon the poor customer service after I received no expression of regret, no apology, no indifference, even after I explained the inconvenience they had caused me, as the girl returned to her chit chatting and small talk with her coworker with zero concern. I will not be returning and in the end it is the stores loss... The wardrobe we broke our backs loaded up, sells between $3,000-8,000 on first dibs, the same antique French radio cabinet is listed on Cherish for $1,650, the antique barrister cabinets (5 shelves) typically sell between $1,000-$5,000 and the same exact antique Victorian plated door knobs (set of 6) sells for $150-$300 EACH online. We loaded up several boxes full of power tools and hand tools, a work bench, a sleigh bed from Kathy Kuo, an antique wood trunk, several light fixtures and other pieces from West Elm and Rejuvenation, in like new condition, a leather loveseat, a rocker with ottoman, a few boxes of unused tiles, a decent sizes marble slab, sink, and other misc items and supplies I felt were beneficial to this store and it's cause. However, after this type of customer service, and inconvenience, I feel very discouraged in ever returning. Someone even recommended we take our items to an antique store to consign instead and that may be a better option.