I recently came here for my neighbor's funeral and you really can't ask for a more compassionate…read moreand professional staff. First of all, the actual facility is really well kept and beautiful. They have a cemetary right next to the property so I imagine if you have a plot there, it's very convenient for the guests to just walk over. There is plenty of parking adjacent to the building and the front lobby is well decorated and clean. The ceremony I attended was held in a comfortable room complete with several round tables simply decorated with flowers and pull out chairs. If you would like to have a slideshow of your loved one with music playing during the service, that is easily arranged. You can put your photos on a hard drive and give it to the funeral director. This was a nice touch. Afterwards, we enjoyed some food and light appetizers in their banquet room located across the hall. Again, I interacted with most of the staff present that day and everyone was so kind and respectful.

Deeply hurt by the 6-year neglect at Hardage-Giddens Riverside.For the past six years, I have been…read moretrying to get management at Hardage-Giddens Riverside Memorial Park to fix the grass around my parents' grave. After staff removed a nearby tree, the grass completely died. The underlying issue is that the sprinkler and irrigation system in this specific section is broken and does not work. Without shade or functioning corporate maintenance, it is impossible for grass to grow.I have been incredibly patient. I have reached out politely on several occasions over the years. Most recently, I called Family Service Counselor Chris Hutson on September 9th, and was explicitly promised a callback. Once again, I was ignored and received no response.For a facility that operates under the "Dignity Memorial" brand, there is zero dignity in how they treat grieving families or maintain these grounds. I am posting a photo of the grave so the entire Jacksonville community can see the total lack of care they actually provide. If I could give zero stars for the zero grass and zero communication, I would.

This Service is pertinent when one passes away. These people are so professional. The place where…read morewe had the service is so, cool, clean and perfect. I cannot say enough about the services that are provided. Recommend:absolutely

I have had an amazing experience with Oaklawn Cemetery on two separate needs over the past year and…read morea half. Oaklawn is well maintained and serenely beautiful, in a highly desirable location within a beautiful area of Jacksonville. My family has owned plots for a century, and I needed support and guidance in selling two of them to private buyers. Secondly, my boss and his wife assigned me to research and locate grave plots they might purchase near to his parents, who are buried in Oaklawn. I have been so very grateful to work with an amazingly gracious, kind, patient, knowledgeable and trustworthy representative, Nicole Ruff, who put in so much effort on our behalf over an extended period of time. Nicole is a woman of integrity who always communicated respectfully and positively. I recommend her highly and the company behind Oaklawn Cemetery, Dignity Memorial.

First, thanks to the staff of Eternity Funeral Home for their professionalism. Karrie Harvey-…read moreEdwards and Staff did a wonderful job with the planning, preparation, and funeral service for my mother (Mother Campbell), October 25, 2025. The staff's attention to detail and the care they took to present my mother in the best possible way have clearly left a lasting impression on my family and attendees at the funeral. Eternity Funeral Home was highly recommended by my mother's church-family, and they lived up to their "5-Star" ratings. From the moment my brother and I consulted with the funeral home, we were met by a compassionate and empathetic staff that took their time to understand our wishes during such a difficult time. This funeral home was amazing to work with. Death and grieving can cause so much pain that it almost blinds you: everything becomes somewhat of a haze as you stitch things together, but the staff here was so wonderful and made everything very easy for us. Highly recommended and we will definitely consult with Eternity Funeral Home in the future if needed. David & Martin

I recently attended a funeral conducted by Schnauss Funeral Home. I have never seen a beautiful…read morefuneral before but this one was. The person who died collected antique cars and the funeral home found an antique hearse and an antique funeral flower hearse and limo for services. The vehicles were beautiful and immaculate. The service was held in a local church and the programs done were amazing. There was a keepable funeral card; a trifold almost silky autobiographical hand out as well as a service program. There were photos that were blown up and flowers were arranged beautifully. The cemetery service was respectful and all the family was given roses. I would definitely hire them for any funeral.

I filled out their contact form at 6 or 7 pm on Thursday, April 23rd, and I had a phone call from…read moreCameron Naugle himself to discuss details. He was so nice, and gentle with us as he explained the costs, the process, and what they would handle. We met with Matthew today to discuss my dad's final arrangements, and he was so kind with us as we went off on tangents to discuss what my dad would want, look at past prayer cards, go off on more tangents, and tell some stupid stories. Thank you so much to everyone at Naugle for taking care of us during this rough time in our lives.

Very respectful and very professional and timely. We called then when my mother passed away…read moreunexpected at the nursing home

I came to honor an Arlington neighborhood anchor who had passed away too soon. Naturally the family…read moreused a local funeral home- he lived, owned an Arlington business and was committed to his community. The funeral home, like the neighborhood, was older. The roots were deep here, you could feel it as you walked though the doors. The staff was on point, opening doors, quietly pointing you in the right direction. Soft spoken and reverent, it takes a special kind of person to work in this field. I somehow passed an invisible line, a point in my life where funerals had become more frequent and almost the norm. Something that happens as you get older. Dad sat next to me on the bench and lamented about all the widows and widowers he knows, as he joined that status too this year.

Let's just say... I've planned enough funerals with them to last me about twenty years…read more.. You must know that all of the staff here are pretty amazing at their job. They do everything in their power to satisfy your requests, wants or needs. They help you every step of the way. Not everyone is familiar with the planning process so just know you will be in good, I mean great hands when you unfortunately need to use their services. They have beautiful urns. Only complaint... they could use some new carpet or maybe new floors :) brighten up the place. I recommend the amazing men and women here for your funeral needs.

without the kind, caring, loving help of Johann, and Elizabeth, I doubt I could've made it through…read morethe darkest time of my lif! There guidance on the process, and the care they took in seeing that my dear wife was helped on her final journey to Heaven eased my pain! Thank you so very much!

Friendly and compassionate... answered all our questions in plain English... walked us through the…read moreprocess to ensure we didn't have any problems.

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

Recently went a funeral, or rather a Celebration of Life, for a close cousin. Because he was not a…read moreregular church attendee and we were close to the family, I was asked to officiate the ceremony. This is something I have never done so I was a bit nervous but the staff was very helpful and eased my concerns. Everything went well with a mixture of tears and joy for the man we knew. The place was very comfortable, spacious with an abundance of parking and the reception area well decorated with flowers and multiple screens of slideshows of my cousin. And his wife expressed that the staff were very helpful in making arrangements for all aspects, including a small buffet following the ceremony. Not the most pleasant time for a sudden loss but the staff did an excellent job.

I was recommended to contact this funeral home and luckily I was able to meet Tommy…read more In situations like this, the last thing you wanna do is think about the smaller details and that's exactly what Tommy took over for our family. He treated my family in the attendees as though this was his first. He was very professional but yet very endearing. They do everything for you it was well worth the money spent which honestly it wasn't that expensive as I thought. Highly recommend!