I would definitely NOT RECOMMEND this funeral home! from the beginning my sister-in -law & I were meant with indifference, impatience & callousness. When my brother died, I expected support, compassion, or understanding. What I received instead was dismissiveness, impatience, and a complete lack of empathy. There was no effort to show kindness, no recognition of the gravity of the situation, and absolutely no respect for the emotional trauma I was enduring. We decided to have a viewing. We were given a time, we walked into the funeral home 10 minutes before our appointed time. It was deserted! We had to look for someone to help us. They kept us waiting, what seemed like forever! In the middle of one of the darkest times of my life all they managed to do was further traumatize all of us! Finally they bring my brother into the room on a sterile metal gurney, like my brother was a slab of meat, there was no attempt to cover the gurney. It was so disrespectful & hurtful, the emotions that Carmen his widow, his niece Missy, & I his sister endured wounded us even deeper. Being treated like that was a level of insensitivity I wouldn't wish on anyone. No one should have to go through such a devastating loss and be made to feel this way. Shame on those who chose cold efficiency over basic human compassion. You didn't just fail me--you dishonored my brother's memory. read more

The team at Patterson was totally helpful and aware of our level of grief. We were treated with respect and kindness, and they aided us in deciding the needed services. We chose them initially based on a friend's recommendation. read more

If I could give a zero, I would. I was the executor of my father's estate and was responsible for arranging his funeral with Patterson Funeral home and cremator. I began the process at the hospital and initially indicated on paperwork that my father was married. I was told by the Roger that the wife would be the one to receive the ashes and handle to arrangements. When she has relinquished all rights to him while he was alive. We left there so saddened by this news. Roger said he would talk to the wife even after contacting the hospital and learning from the staff that the wife has repeatedly stated she didn't want to be contacted leave her alone about him he told us he was still trying to reach her. I called every other day to check on my father and his body and the statues, and Roger claimed the wife stated she was going to give us the ashes, we waited three weeks and no word. When I called to check again trying to give him time to receive the death certificate etc. Roger told me that she changed her mind, but never once did we receive a curtesy call or clear explanation from the funeral home about the disposition of the remains. Roger even became rude with me at one point during a conversation. Throughout, there was a lack of communication and no transparent discussion of the process or alternative. Given my role as executor and the lack of timely, clear communication, I would never recommending patterson's funeral home. Not today and not ever! I am filing a formal complaint. The person reporting the body (often the next-of-kin) has the right to custody for lawful disposition according to Florida law. read more

I don't know where to begin... I could write a book. My baby had a form of muscular dystrophy (x-linked myotubular myopathy) since birth. My son was funny, smart.... incredibly smart, determined, & a fighter his entire life for a very short 20 years. Like another reviewer, I had him sent to another funeral home on a recommendation. When we went there we were quoted almost $7,000 for his cremation, transportation for him, no viewing, no services no nothing. I almost lost it. I'm a 50 yr old widow that waits tables for a living and felt like the WORST mother in the world that couldn't even provide a proper (or any) memorial for my baby boy. My son that I lovingly waited on 24/7 for over 20 yrs & loved every second of it!! I found Pattersons online & went in to speak with them. They were very professional and agreed to provide everything the other funeral home was + the casket, 2 hour viewing, use of the facility... everything for $2000 . God bless them for allowing me to give my son the proper send off to Heaven that he deserved.Thank you helping those of us that are financially challenged. Thank you so so much read more

Patterson Cremation and Funeral Service - Funeral Services & Cemeteries Near Me - Jacksonville, Florida

It's been a year but I would like to Thank Patterson Cremation and Funeral Services. Every one did such a remarkable job on taking care of my mother with dignity and I would like to thank Roger Sears for all the kindness and patience and the support during our time of need . It's been a struggle but I finally got the strength to write this review I've been trying to do for so lon g. Again thank you Patterson Cremation and Funeral Home. read more

I can't say enough about this "Full Service" funeral home. No one is ever prepared to handle a death in the family. There is a lot of stuff you have to do. From picking up the body to hosting the memorial service, they do it all. I flew in from California, and I noticed there are a lot of funeral homes in Jacksonville. I received a referral from a Firefighter Captain about this location. I was impressed when I entered the front door. I was relieved by Ms. Jamaica at the front desk. She helped me with everything. My dad was a veteran, so they helped me get a Color guard service at the national cemetery. Picked up the body from the hospital, express mailed my death certificates, they do it all. They have a beautiful facility, very nice and current. A lot of homes I visited, places look like they were stuck in the 60's. Lampkins-Patterson's has been recently remodeled and Nicely laid out. The dining area is great. Take advantage of their services , they are there to help. Say hello to Ms. Jamaica, when you walk in. She is amazing! read more

I do not write many reviews. But when I do, it's only after enough time has passed where I'm certain it's not emotionally charged. This can be a matter of a business thriving or crashing. My experience with this business took place in August 2021, today is Nov. 30, 2021 After my experience in August I unfortunately found myself in need of similar services last week. And even though I'm spending a few more dollars, I'm not using Patterson. I will skip the details, but I will say this, it's so important that a funeral director (owner in this case) listen to their clients (the person who is paying for your services) and take notes if needed. read more

My wife's sudden passing after a 48 year marriage was almost too much to take. After 6 months I am still adjusting. I am just now able to follow up with Lampkins Patterson and tell them how much they did to help me and my family. I'm sure I told them at the time but I want everyone to know in writing how kind, gracious, understanding, and efficient they were. Renaldo Lampkins and his staff were totally professional. There facility is beautiful and inviting. They made every visit with them feel comfortable and they displayed their knowledge and caring in every question I and my family had. Words can't express what a great job they did. Thank you. R. Canning - Jacksonville, Florida read more

Patterson Funeral Home is the most unwelcoming, disrespectful, untruthful place I've ever been. Especially for the service they are providing. My experience was terrible and I regret using them. read more

The services that Lampkins Funeral home provided me and my family, were affordable,excellent customer service, and beyond expectation, and I believe even my late husband were pleased and that was his own funeral.......thank you and the staff for your services.. read more

Losing a family member is hard on everyone. Emotionally, finically, and physically. We had our love one sent to another funeral home due to a recommendation. The cost was almost $10K included a $1200 coffin, picking up our love one and delivering them to the cemetery. It did NOT include embalming or viewing. A family member read the reviews for Patterson's Funeral Home and gave them a call on a Saturday and had an appointment within the hour. Upon arriving he was treated with sincere concern, passion, hope and respect. They listen to our family's needs and help with the emotional stress. Monday morning our love one was transferred to their facility. Wednesday morning, we all arrived at the cemetery for the service. The tent, chairs, carpet, flowers and love one all looked amazing. After the service the funeral director pulled roses from the display and asked everyone if they would like to offer a token of love after the coffin was lowered. Several members of the family joined in and dropped their roses on the coffin and said goodbye. I highly recommend Patterson Funeral Home. I forgot to mention the cost was $4K. read more

Mr. Lampkins and his staff did an outstanding job helping my family, and I plan and orchestrate one of the best Funeral Services I have seen; My Dad would be very proud. The personalized service we received was more than we expected because they made us feel like family. Their professionalism, compassion, and business ethics were above reproach. I highly recommend this company to family and friends. The passing of our Dad was very hard for our family, but they made the service very special during our time of sorrow. Great Job to Mr. Lampkins and his staff. My family truly appreciate everything they have done to make this moment the best. read more