Best Service Ever! * Reggie and Lysa really know how to…read moretake care of their clients. * We will be back and will surely recommend them highly to everyone. We needed help with a special tote bag for a birthday gift. We wanted to have it personalized with her name and from her Grammy and Aunt. WOW! Such a beautiful job! Our goal was to fill this bag with "everything you need to decorate" a small Christmas tree for a child's bedroom, including a small artificial Christmas tree! With their above and beyond service, they helped us from the first step to the final finish. *Very, Very Happy, Thank You!

From the owner: We specialize in custom embroidery and apparel decoration, photo gifts small signs and banners. We…read morerecreate your memories using your logos, photos and artwork and embroidery, vinyl, rhinestones and other decorating techniques. If you don't see it, just ask!

I've used EmbroidMe for my business and sports team merchandise. I've ordered things like briefcase…read morebags, sweatshirts, flannels, hoodies, t-shirts and more. I'm always pleased with the quality of the embroidery, the prompt responses and set up times, completion times, costs, minimums or lack of and the extensive catalog options. I've never had a quality issue and when a piece of the order was missing, they quickly resolved it. I'll continue to do business with them in the future and can't recommend them enough.

Great customer service and very fair pricing. They have a great little showroom which shows all the…read moretypes of services they offer. I had them do some hats for me while attending a trade show and they delivered them on time and the logos came out great.

Lots of inventory, good prices and great customer service. Nice to have another option from…read moreCortland bookstore.

Ok , so where do I begin.... They don't have the biggest selection but I found a sweatshirt for a…read morereasonable price. However when I went to purchase it , I was told it was priced incorrectly ( by 10.00 ). I was also purchasing several items which would of made my total bill over a hundred dollars. But let's get back to the sweatshirt..... when I asked if he would honor the price it was ticketed , the most rudest man behind the counter said ABSOLUTELY NOT!! I explained that I felt since it was ticketed that price , he should honor it. ... well he just got even nastier and said he was going to refund me everything. I just can't believe his business sense or should I say lack of. Besides he doesn't sell authentic Cortland apparel for the prices he wants to charge. Do yourself a favor and go to the school store. Better quality and much nicer staff!

Nancy and staff are able to assist in reaching those hard to find customers! She truly listens to…read moreyour needs and then helps to dig deep and market to the right people!

Absolutely horrible customer service. They could careless about Placed online order for business…read morecards, and opted for Second day air instead of standard shipping On march 1st. 6 days later I requested the status of my order, notifying them that I need them by the 8th at the latest, 8 days since ordering, and if I could boy receive them by then to cancel the order. I received an email saying no one approved a rush order and that my order is scheduled for a delivery of the 10th I called and spoke to them on the phone On the 7th asking for clarification on what they meant, and to reiterate that if I can't have them by the 8th I need to cancel. Throughout the conversation I offered :that if they must be shipped That 2nd day is no longer needed and that I should be refunded the money for 2nd day air. Words can not describe the lack of care and the "" it isn't my fault / problem it's yours ""attitude that I revived. Shortly after the conversation I received an email From their customer service department: ...."I was not contacted by anyone to rush the order, therefore, even though it's scheduled to ship FedEx 2nd Day Air the due date remained 3/10/14." That's 10 days later from ordering. @ no time throughout any contact either by email or phone did the words "let me see what I can do" , "I am sorry" or anything that resemble professionalism or care of their customers. All that was iterated was the inconvenience to them selves and that someone else would have to pay for it. I would look else where for your printing needs if I were you. I work hard for my money, and I prefer to give it to those who work equally hard at their jobs to earn it.