They had an engine service to resolve and did with oil pan leakage or oil heating fault. Thank you and best regards local JEEP for helping my mom! read more

My tire rotation service was fine. I was disappointed in the provided inspection, considering I knew that both my brakes and passenger CV axle boot needed replaced. Neither were mentioned in my "all clear" inspection (even though the grease from my CV boot is sprayed all over the underside of my truck). Also, a $6 charge for rubber gloves in addition to the quoted price is uncool. read more

Traded in my 2500HD pickup for a newer Ram 1500. After less than 2 1/2 weeks I didn't really feel comfortable with the Ram. I called my salesman and asked if he could give me something close to the price I paid for the Ram if i were to come in and get an upgrade. He called me back a few hours later and said they would give me $8,000.00 LESS than what I paid. This was even after I had new tires put on ($1,000.00) and windows tinted (345.00). I could understand 1500 - 2000 difference but not $8000.00. I know there are more reputable dealers out there that will even do a 30 day return policy. I guess this is why this dealership will NEVER be more than a 1.5 star review with so many people having bad experiences here. I would definitely advise anybody thinking of purchasing a vehicle to AVOID this dealership at all costs. read more

Do not recommend for service. Poor communication and lack of transparency. Everything is now communicated digitally which eliminates the human element of discussing potential repairs - an estimate was provided with 10+ line items totaling to over $5,000 with ZERO call to discuss what's required vs suggested. When I did not select the right options to fix my issue, I waited another 3 hours before I heard anything....and that's after I reached out (screenshot below). Ultimately, my car was not fixed & I walked away with a $400 tire rotation and oil change...with an entire day lost. If you do go for service, I would advise working with someone other than Doug Foltz. I have reached out to customer service manager 2x without a call back to discuss next steps. read more

McLarty Daniel Chrysler Dodge Jeep Ram - Car Dealers Near Me - Bentonville, Arkansas

Confirmed the price twice before making the appointment, only to be hit with a estimate that's $650 higher when I arrived. That's not a misunderstanding--that's a great way to lose customers. Dealers wonder why people avoid them. This is exactly why. Save your money and your time by going to a reputable independent shop instead. read more

Traded in my 2500HD pickup for a newer Ram 1500. After less than 2 1/2 weeks I didn't really feel comfortable with the Ram. I called my salesman and asked if he could give me something close to the price I paid for the Ram if i were to come in and get an upgrade. He called me back a few hours later and said they would give me $8,000.00 LESS than what I paid. This was even after I had new tires put on ($1,000.00) and windows tinted (345.00). I could understand 1500 - 2000 difference but not $8000.00. I know there are more reputable dealers out there that will even do a 30 day return policy. I guess this is why this dealership will NEVER be more than a 1.5 star review with so many people having bad experiences here. I would definitely advise anybody thinking of purchasing a vehicle to AVOID this dealership at all costs. read more

Wow. Just looking at the other reviews, I feel like I don't need to post yet another extremely disappointing review but when you are treated this bad, you just have to. My first visit to this dealership was around May of 2024 and I had a bad experience with their communication and length of time to get things done. But gave them another chance June 2025. Came in with an engine misfire, the technician did a VVL test and found an issue with that. The tech told my rep something like "we can fix the VVL issue, it's easy, but recommend she get two other engine tests to make sure there is nothing else wrong with the engine". My rep did NOT tell me there was a fix to the VVL issue. He said "we HAVE to do these two more tests to figure out what the problem is before we can fix anything". Another $500 worth of tests!!! He just conveniently left out the part about being able to fix the VVL issue! He knew I didn't know anything about VVL tests or what that means or how to fix it, and that I would probably just go along with $500 more tests! So I called a few other people and they said they were taking advantage of me and to take my car to someone highly recommended by people. So I did. And that shop did the same test, found the same issue, replaced the solenoid the next day for a grand total of $450 (tests, diagnosis, parts and labor) and the car has been great since. These reviews are telling, do not take your car here. read more

Extremely disappointing experience. This was by far the worst dealership experience I've ever had. Despite multiple attempts to contact them, I never received a clear answer about what was wrong with my vehicle. Even after telling them the door was letting in water. They kept my car for three days without even 'diagnosing' the issue (side door water leak). This was the third time I've brought the car in for the same problem- each time they claimed it was fixed, and each time the issue returned. After being ignored through countless texts and several phone calls, I finally went in person to pick up my car- only to find that nothing had been done. I strongly recommend avoiding this dealership if you expect clear communication or reliable service. read more

McLarty Daniel Chrysler Dodge Jeep Ram - Car Dealers Near Me - Bentonville, Arkansas

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I contacted this dealer to address a recall. Appointment was made for 2 weeks later. When I dropped it off I was told all the parts were not in and it would be another day. Hmm, why no call beforehand? So I left it and since they had signs posted offering a courtesy wash and vacuum upon request, I asked for one. Not sure why that wouldn't be standard. 2 days later I picked up my unwashed not vacuumed vehicle. I asked why not and was told it had to be above 40 degrees. OK if it was less than, even though it was 49 degrees, why not at least vacuum. Sad, sad customer service. Next time I MUST go to a dealer, I'll drive the extra 30 minutes. BTW another customer was asking why an oil change and tire rotation was taking 3 hours. read more

Typical sales department tell you what you want to hear. I live in Florida and bought a used 2024 Buick all by email, text and phone calls. Gave them the info to put the title in my and my wife's name. They send over the paperwork to doc u sign and only my name. I tell them hers is to be on there also he said paperwork is done just have the DMV add it. It's financed so they won't do that. I either have to pay it off or go through financing it over again. I know dealerships get a kickback from the banks but you have to keep the loan for period of time for them to collect. Guess when I pay it off tomorrow that's gone. On top of that they insisted I had to pay sales tax to them, they sent a check along with my paperwork to give the dmv, there's no reason for them to collect it, to make things worse at the dmv they made the check out to the wrong department so I had to get that cleared up. Never again. Luckily I won't need to use their service department, it sounds horrible. read more

This was my second time bringing my car here for service and both times were total disappointments. The first time my car was still under warranty and a back window wasn't going up all the way when I closed it. My appointment was first thing in the morning, but they weren't able to even look at it that day. They ended up keeping it another couple days and then said all the window needed was lubricated. When I got home, the window was having same issues. Today I took car in for recall work and brake pads. I had been contacted by a mobile service person from McLarty who told me he could do the recall work quickly at my work parking lot, but since I wanted new brake pads, I should make an appointment to have done at the shop. Made my appointment a month out so it would be on a day I have off work and wouldn't need my vehicle. Signed up for text updates on my service and left car the night before for its morning appointment. After not hearing anything by 1:00pm, I called to check status. They said recall work would take 3-5 hours and brake pads longer. They hadn't even started on my vehicle and would need it overnight to fix anything. Told them not to bother and picked it up. Service department here is awful. Definitely not doing business here again! read more

The place as whole i wouldn't recommend to my enemies. The service side is awful. Wrote a check for $100k car at another dealer which was amazing. Unfortunately the were in Kansas. Almost immediately the check engine light came on. Dash issues, power seating issues.... McLarty Dodge is the closest dealer to us. They had the car more the first 2 months than we did. Getting a rental to drive while warranty work being done... what a joke. They would say it was fixed.... 5 blocks down the road... check engine light. we would take it back. We lost count how many times this went on. Paid for gold package service. Today we take it in for a service, paperwork says wash and vacuum services ( clearly was NOT ) Tire rotation.... Pretty sure that was not done either by the marks on the tires! This place has been a terrible experience every time we've had to deal with them. read more

Had an appointment for 7 am and dropped it off. Hadn't heard back all day and around 5pm I called to see if they had at least diagnosed the problem. They service guy Doug who answered said that they needed to order 2 parts for my Jeep. I asked if they had planned on calling me back about this and he got rude with me. I had him order the parts. After 8 days and not hearing back from them I called and he said they have the parts now. I asked again if they were planning on calling me to tell me we could schedule the repairs. Again he got rude and said that they just arrived. Maybe they did cant hobeslty say but it seems they are in no hurry to reach out in a timely manner for anything. I said let's go ahead and schedule this work, he tells me that they dont have anything available for about 6 days. When you go online you can see appointment times available and technicians available at different appointment times throughout the week, and evem the weekend. I feel as if quality customer service, respect nor efficiency are important to the Mclarty Daniel service department . I will not be using Mclarty for service, or car buying in the future read more

After 8 years of taking my Jeep to this service department for oil changes and minor fixes, I'm beyond disappointed--and honestly, angry--at how badly things have gone lately. The place has become completely disorganized and unprofessional. I've now brought my vehicle in twice for a factory recall, and not only has the work not been done, but the level of communication and accountability has been non-existent. First visit: I booked an oil change and the recall service. The oil change was done, but I never heard a single word from the service team all day. I had to go in myself to find out that nothing had been done about the recall. No explanation, no heads-up. I was going out of town, so I had to take the vehicle back and reschedule. Second visit: Same story--zero contact. I went in at the end of the day and was casually told the recall would take two full days. Day 2: Still nothing. I stopped by again and was told the job was behind because of a transmission repair. Day 3: I was told again that I was next in line, but surprise--three cars were now ahead of mine. I left, again, with no work done. On Friday, I started calling around noon to check if anyone had even touched my car. They hadn't. No updates, no urgency, no care. I couldn't go the weekend without a car, so I went in to pick it up--only to be met by someone who looked completely checked out, didn't apologize, didn't explain a thing, and handed me the keys like it was no big deal. I left with no oil change, no tire rotation, and the recall still untouched--after three days. I was lied to, strung along, and ignored. It was obvious no one even communicated that my vehicle was there on the first day. This place has completely fallen apart. If this is the new standard, I'll be taking my vehicle--and my business--somewhere else. read more

All I can say is that their service department has a serious communication issue. When you call in to ask for an update they really push for you to use their "text response" system. It all started with my first service advisor Logan. They had my Jeep for quite a few days and then said they had the issue fixed. I picked it up and before I even got home the warning light for the rear diff was back on. So I called and rescheduled it for service. Took it in and they had it for a few more days and then when I kept calling and texting to get an update, Logan told me they had to order a part and that it was on backorder. So I picked it back up. I had to call several times over the next couple of weeks to get any kind of status update on the backorder. Part finally came in and they called to schedule it. I set an appointment and took it in. At this point Logan is longer employed there so I get a new service advisor who is also the Assistant Manager. I thought this would be good and I would at least get better communication than I got with Logan. That was a mistake to think that would be the case. After they had it for 2 more days I called and ended up getting the "text" message thing again. I also left a voice message asking for a status update. I didn't get a text or a call back. So I called again the next day and again got not response. When he finally did call me back the following day he was pretty short and said that it was a hard repair and wouldn't be able to get it completed before the weekend. He asked if I wanted to pick it up and reschedule. I said yes. He told me he would call me on Monday to get it scheduled. I ended up calling back on Wednesday and setting up an appointment with their service desk. Once it was dropped off I called & texted for 2 more days looking to get an update on when they would be finished. I finally had to drive up there, walk in, & stand in front of Doug to find out that it was done. Who knows when he might have gotten around to letting me know it was finished. I called and left a message for the shop manager and never received a call back. Yesterday I got a text message from Sierra @ McLarty Daniel CDJR asking how my recent service visit went. When I told her that it was terrible she asked what happened. I told her it really boiled down to poor communication. That was the last I heard from her. No response at that point. Which was what led to this review. POOR COMMUNICATION!!!! read more

terrible sales people was promised first two years of oil changes free and come to find out it was only up until I hit 25k miles and I've traveled a lot and was not told this and bring my car and instead of being people of their word try to charge me 340 dollars don't trust a single word that comes out of their mouths if I could give 0 stars I would terrible business read more

I purchased a used 2020 Jeep Cherokee on the 13th of July due to an accident that totaled my previous vehicle. I wish I would have done my part and read through peoples reviews prior to my purchase. Thankfully, I was advised to purchase the extended warranty in which I did. During my test drive, the Jeep ran well. No engine issues or any other problems of the sort. On the day of pick up, the Jeep tire sensors were indicating warnings and needing immediate attention. The Jeep was taken to the service department to which it was undetermined and needing to be checked again. Till this day, I have taken the Jeep back five times and there is no recourse to when this will be fixed or how it will be fixed. I feel I am getting the run around every week. I text the service department checking the status and the response is the same. Let me check with the manager. I will not suggest buying a used vehicle from this dealership. I thought after leaving the Jeep for repair for five weeks, they'd have an answer. Even till this day, the dealership couldn't ever get this fixed. Something so simple, can't get remedied. I was advised to just come get my vehicle because it couldn't be fixed. Let the buyer beware, you take a risk buying a used vehicle. Bottom line is, they don't do the right thing. I got conned into buying a contract that doesn't benefit it's purpose. I put 20k down and have experienced nothing but stress and frustration, constantly worrying if I received a reliable vehicle for which I had prior to my incident. Boy, I miss my Toyota Camry and would have loved to have had that fixed vs this headache. read more

McLarty Daniel Chrysler Dodge Jeep Ram - 2020 Jeep Cherokee - Car Dealers Near Me - Bentonville, Arkansas

On three different times I have tried to use them for service. They don't let you know what's going on. They don't take care of your car timely. Most recently I dropped off my truck to get oil change, fuel filter change, and a few other things. A week later I checked in and they sent me an est for $9k of work in a 2021 truck with less than $70k miles. How do you keep a truck for that long, not do anything originally requested, and once I checked in send a list of stuff that needs to be done that I am having no issues with and that were never discovered while under warranty when every oil change was done there. This is my last trip there and I will never buy a vehicle from there again. read more

DO NOT USE THIS PLACE! I had the worst customer service experience of my entire life at this place. My truck broke down across town and we called this place to see if they could assist us in determining what was wrong with it. My truck is a 2020 ram. They told me that if we had it there by 2 PM that they could take a look at it. We show up around one and they proceeded to tell the tow truck driver to park it in the back lot. I question why there was nobody looking at it and they informed me that they were behind by two days and a mechanic would not be available for 2 to 3 days to evaluate the truck. After waiting multiple days I called to get an update and they finally tell me that the MGU needs to be replaced. No one can seem to tell me what that even meant at the time. It was covered under the emissions warranty so thankfully we can get it fixed without costing much. They told me that the truck should be available by 5 o'clock on Friday since I lived out of town two hours away. At 5:50 PM on Friday, they finally called to tell me that it still wouldn't start after replacing that. The mechanic had recommended replacing the starter and battery at this point. I just replaced both of those in the previous couple months so I questioned the need for that. I was told that I would have to wait until Monday because the mechanic was not available. Monday morning comes around and I agreed to have those both replaced, which apparently fixed the starting issue. I had to drive up there to see if it was done because getting a hold of people there isn't the easiest thing. The final cost to replace a battery, starter, and battery sensor was $1600! A little frustrated, I paid and went outside for him to pull my truck around. Once he pulls my truck around, the first thing I noticed was a 8" scratch in my front bumper. I told him that that wasn't there before and he went to go speak to the service manager, Ty. Ty's response was to tell me that I should contact the tow driver because they probably damaged it while moving my truck. I said no, I meticulously watched them load and unload my truck, and it did not take place with them. He offered that I could come back on a day their paint touchup guy is there, which again, I live two hours out of town. After discussing this for a while, Ty finally agrees to pay up to $250 locally, once I got it fixed, and reimburse me. We will see if that happens. In the meantime, we start loading my truck up with my stuff and noticed the passenger window has been left down. There is still snow piled on top of my door jam and you can tell where it's run down the door all over the place. It looks like dried water in some places and actively running in others. Snow is piled up in my seat and all over the floorboard as well. I asked for Ty to come outside and look at this and I proceeded to explain how disappointing and ridiculous the customer service is at his dealership. His response was "what do you want me to do about it?", in a very non-caring way. I said I don't know, this isn't my dealership. I would think you guys would take better care of vehicles and customers with all of this. I am literally wiping the door jams off as he's just standing there offering zero help or resolution to any of these issues. There was no getting towels to help clean it off, offering detail service, discounting the ridiculous bill, nothing. From start to finish this process was an absolute nightmare. Their communication sucks. Their service sucks. The quality of what they do sucks. Their customer service manager called me a couple days later and I explained this all to her. She apologized and absolutely agreed that this stuff should never happen. I told her the response of all these issues was absolutely unacceptable. I'd hoped that providing the feedback to her would've brought a phone call from management to discuss how crappy this dealership is, but nothing. Stay clear of this place. read more

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I do not have time to write up all the bad things I have to say about this dealership. Read the other 1 star reviews, and they will sum up the 6 year experience I've had with this dealership. My latest problem with them is trying to get them to fix a recall for my Jeep. I have been fighting with them for 2 years to fix this issue, I've tried calling, text, email......all ignored. This is kind of a last ditch effort to get a response from them. Do not buy a car from them, and definitely do not let them service your car. CROOKS! read more

Home of the service upsell.....took in my ride for an oil change, and the service writer came back with a litany of services that were being suggested including changing of cabin air filter and engine air filter. How do I know these were not needed? I did them myself before taking my ride in. When I asked if the parts had been inspected, service writer Brandon said yes......but the dirt on the filter box with no fingerprints told me otherwise. Beware if you go here and get a 2nd opinion before the upsell starts. read more

After a disastrous interaction with the folks at another dealership, I contacted this one because they had the car I wanted. The salesman that helped me was transparent and helpful through out the entire process! They even offered to buy us dinner because we had been there so long. Every interaction I had with staff there was really great. and I would make that 3 hour drive to purchase from them again. read more

They lost my business!!! Called three days in a row to check on my Waranty they would not call back, I then called to set up an appointment and someone in service decided to answer. He proceeded to tell me that I had to call the Waranty company to check if my problem was covered under the warranty.. Well Mclarty Daniel Service department you will never receive any more of my business.... Wood motor in Pineville Mo. is the best. They answered immediately and scheduled my appointment. They are contacting my Waranty company and doing their job, not making me do their job for them....... read more

The people are great. These employees do their best to try and help any customer regardless of credit, trade, etc. Buying a car can be timely and stressful- just tell whomever you are working with that you are looking for the best experience possible the first moment uoand watch how they accommodate. As for the service department- I feel people don't give these guys enough credit. Often a thankless job and believe it or not they really do want to help you be happy. read more

McLarty Daniel Chrysler Dodge Jeep Ram - Car Dealers Near Me - Bentonville, Arkansas

My last oil change went very well. Staff was friendly. There was a line at check in, but I didn't wait but a minute. Christina did an excellent job and my vehicle was done faster than originally told. read more

McLarty Daniel Chrysler Dodge Jeep Ram - Bull shit Serive department - Car Dealers Near Me - Bentonville, Arkansas

I will always recommend Cruz Perez for all your automotive needs. He's very professional and transparent with my self and family. Ever need a vehicle make sure you go see Cruz read more

Went there this morning to trade in our F150. Everyone was in a meeting. Receptionist texted someone to come down to help us. No one showed up. We will take our business elsewhere. read more

I rarely find reviews. Certainly not those of a negative nature. However.... I would give zero stars if possible. Took my vehicle in for repair and literally received the absolute worst customer service possible. Refusal to return my phone calls, refusal to return phone calls by my insurance, refusal to reply to follow up (printed receipts and diagnostics). If you want quality customer service I strongly recommend you find someone else to take your vehicle. read more

Coleman Ahakuelo is a great car communicator, mentor and salesman. He steered us well in our vehicle exploration. Thanks, man! The Hyundai Tuscon is a stellar ride! read more

McLarty Daniel Chrysler Dodge Jeep Ram - Hyundai Tuscon 2022 - Car Dealers Near Me - Bentonville, Arkansas

Did not call me to authorize work to my vehicle and expected me to pay for it upon arrival.

Home of the infinity oil change. These guys love changing oil so much, they take hours to do it. Whereas some places only take a few measles minutes, they seem to take all the time you have. Who knows, maybe through the art of torture, you'll buy another car... read more

I bought my first vehicle from McClarty Daniel Nissan years ago. So of course I came to McCarty Daniel again here at Chrysler Dodge Jeep Ram. No one came out to help me in my 30-minute walk around the lot. I had to go inside and get help. Only to find that this location is missing like six to eight salesmen. they all leave for whatever reason. When I get someone to help me this is a good guy but it's his first day on the job and no one's even helping him. Which is a really sad excuse for a dealership. I told them I want to trade in my car but it was in the shop having some work done to it. They said "that's okay and no problem" but they continue to call me and email everyday asking where my car is at. I told him I'd be more than happy to bring this new car back to them and cancel this whole entire deal. I didn't need the anxiety from what they told me wasn't a problem to begin with. Then after they got the message they quit bothering me. I turned my trade in car to them. I owed $700 on my last payment of that Nissan rogue I had. they said they didn't need the exact payment. they would take care of it cuz it's through Nissan so they wrote all the paperwork up. Paperwork that I Signed only showed I owe $500. skip forward another week and then they're calling me telling me that I still owe them $234 because the payoff was $734. I said I thought you told me you guys were going to check this out. they never did. This has been the biggest pain in the ass and mistake I ever made going to this dealership. this was an ongoing circus for about 2 and 1/2 to 3 weeks. I mean to fill out paperwork and signed paperwork and then tell me I owe you more money after I've already SIGNED that paperwork. what a scam! Then the salesman calls and says there gonna take money out of his paycheck. the brand new first day salesman was a good dude. it's just really too bad that he's being showed some real negative things from this company. I will not do business with this company again with the way I was treated. this is like the first day they've ever been in business or something. read more

Long story as short as possible. I purchased my first new vehicle (jeep) from McLarty Daniel in 2017. I've always used their service department because of the warranty but almost every service visit something I had paid for was missed, messed up, done wrong, time took far longer than quoted and/or treated disrespectfully. The most recent visit, when I told them maybe I should start changing the oil myself I was told "even if you buy the stuff yourself you would be paying the same". Ummm no! They charged me $120.11 (that was with a $15 off coupon) for an oil change and five tire rotation. I can buy all of the stuff for less than $60. They failed to reset my oil life sensor, tire inflation sensor and then they get huffy while showing me how to do it instead of just doing what they are paid for in the SEVEN hours they had my car, yes I had a 9am appointment but didn't leave until 3:15pm. The worst part, they messed with my suspension causing my steering wheel to point left by almost 25% I took it back in within a mile of leaving and they rotated the tires a second time...why?....even I knew that wouldn't fix the problem. They blamed my tires. I don't trust their service department one bit. I had to take it to a mechanic to get an alignment done. Another $92 to get it where is was BEFORE McLarty Daniel service department messed it up. By the way it wasn't one of my tires!!!! I've sent emails (even to the co-owner via their website), texts, phone calls, gone in person trying to get them to do the right thing but the only thing was excuses the day of and yesterday I got a phone call from a rude "service manager" that I ended up having to hang up on because he only wanted to argue that they didn't break my car.....there was no problem with it until they touched it I do NOT recommend MD service department. I do NOT recommend MD due to their poor customer service practices when there is a problem. Of course they will be nice when they are trying to sell you something. I'll never buy from them again, Very sad! Do better! Be better! Do the right thing for your customers. Since they can't seem to do the right thing my only option is to leave reviews so I can warn others. I'm out way too much money just under $215 for a simple oil change and tire rotation. WRONG!!!!! My time is not worthless, you waisted a LOT of it. Also posted on Google where there are a lot of bad reviews of this company, buyer beware! read more

When I came to buy my car, I had a great experience with Don. He was not pushy at all, made me feel comfortable, and supported me through the process. My car had to be delivered from out of state and Don let me know as soon as it arrived. He showed me all of the features, screwed in my temporary tag, and took my picture in the car... haha. Don also scheduled my initial maintenance appointments. I have since come in twice for oil changes and tire rotation. The service desk is usually busy, but my car hasn't taken longer than 45 minutes. Staff at the service desk are also friendly. During my past visit, a customer service rep came out and handed out her business cards and introduced herself to everyone in the waiting room, offering an ear if there were any service concerns. My biggest concern is that service prices are a little steep. I always check online for coupons before going. I also received a voicemail and text message from someone who works there with information on trade in incentives... I just bought the car a few months ago, give me a break! read more

Amazing staff. Service was top notch, and you can tell the employees that work there really care and work hard to make your experience the best. read more

Made an appointment for a used Chrysler van I recently bought. Tried to call this dealership for an appointment and no one would pick up the call. So, I was forced to make the appointment online. I left in the notes to dealership section of the form to call me first with an estimate on the service I requested. They never called. Instead, they bombed my text and email with dozens of reminders for my appointment time, but never a call with a real person telling me the information I specifically asked for. I finally called them again and got a digital runaround with no real person ever picking up a phone. Then I looked up all these horrible reviews about them and just cancelled my appointment. Guess I dodged a bullet with this one. read more

I bought a 2014 Jeep Wrangler from the Springdale center. The next day while driving my 2 baby girls down the interstate, It had the death wobble which scared the life out of us and could have killed us. The death wobble indicates big expensive issues and the fact they didn't service the vehicle properly. It didn't happen during the test drive, of course. I was hung up on multiple time trying to speak to someone to get the vehicle safe enough to drive my family around in and finally gave up after no one wanted to offer any real help after selling me a faulty vehicle. I have had to take it to a different garage and it may end up costing upward of $1000. Do NOT buy from here. Bad service. Bad sales techniques and pure BS. read more

Do not, I repeat DO NOT buy a vehicle from or do business at any of these locations. They are shady, disrespectful, and just plain unprofessional. We have been around the ringer with these people. Every day for the past month they say " we will call you tomorrow, the vehicle will be ready tomorrow". It's been a month, pay for the damages you've done and give us our vehicle back, or we will be taking legal action. read more

Horrible. They sold me an allegedly new car that just happen to have motor work done to it prior to me buying it now it's broke down and needs more motor work went there today to try to receive help and got gypped. read more

Horrible customer service. Long story that I won't rehash. In a nutshell, I bought a car here that had a brake light that was improperly installed by them; had the problem fixed at a local dealership to me; McLarty refused to reimburse me for their faulty work and basically pointed the finger at the dealership that fixed the problem. Would highly recommend looking for an alternative dealership as opposed to dealing with this one. I might add that I took my issue to the corporate Jeep office who redirected me back to this dealership to resolve the problem, basically starting the process all over again. Very disappointing and not an option for me. I've already wasted too much time on this and will mark it as a lesson learned. I won't ever buy from this dealership, or Jeep in general, again. read more