My 79 year old father had an appointment at the ECIOM location to remove a tooth broken at the gum…read moreline. We waited weeks to get in and an hour before we were to be there, the office called to reschedule because the doctor had an emergency. I understand emergencies, but what I DO NOT understand is being told we were rescheduled to "next available" not even a work in, and next available was another SIX WEEK WAIT. Not ok, not acceptable.

This place is the best!! As someone with huge dentist anxiety, I've never felt more relaxed…read more They treated my entire family in one day! The staff are amazing and treat you with kindness and the upmost support. The team here at Anderson family dental is great! The dentist who gave me a deep cleaning today was careful and very knowledgeable! They explained everything as they was doing it and it was honestly pain free! Will be using Anderson family dental for years to come.

DON'T GO HERE. 99%…read moresure the reviews on Google are mostly bots to make themselves look good. Dentist was rude. Very rude. They destroyed my tooth to it being having a small cavity and it being white to when they "filled it in", it got all grey and black and was in pain. I had to keep taking Tylenol and sleep the pain off for weeks before my next appointment. They ended up having to pull out that tooth. And I was furious. Appointments are a pain. They are horrific. They ended up canceling my appointment without telling me and said I was able to go through text. And then turned me away bc I didn't "confirm" and they replaced my appointment with someone elses. Never going here again. 0 stars if I could

So let's all just be real with ourselves, no one likes the dentist. I have found a few over the…read moreyears that I've liked aspects of my visit but not the whole visit. HOWEVER, I will say that this is the first time from start to finish. I changed dentist due to my work and location so this past winter I was looking for a new dentist. I asked a co worker of mine and she recommended this dentist. I did my own research and decided to give it a whirl. The front office staff was great. And my hygienist was knowledgable, talked me through everything and even made a note in my chart about preferences much appreciated. Additionally, they do provide fluoride for their adult patients. This is crucial and I've been getting this ever since I've gone to the dentist. Meeting the dentist was great, she was personable and shared her advice with me about my concerns. She did not force me into any decisions and said it was my choice but she would air on the side of conservative treatment. Overall, it was a great experience and honestly I am not dreading my next appointment.

Can anyone truly say they enjoy a dentist visit? Me either....but, everything was on time, the…read morehygienist was EXTRA gentle (which I needed), and the dentist was able to make recommendations to correct an error made at a different office. Everything was spotless and I liked the very private room my cleaning and x-rays were done in. I'll be back in a few weeks to get some minor work done and, for probably one of the first times in my life, am not dreading the follow up visit.

Great job with my teeth. Nice to know that they care. The whole team was friendly and it was a…read moregreat visit for not going to a dentist for several years!

My husband and I live and travel in our RV. We have a dentist in our home state of FL that we see…read moreevery December and manages our yearly xrays etc. We wanted to try Aspen Dental in Anderson for our 6 month cleaning. We just left there and I have never had such a bad experience with a doctor or dentist. We have to pay out of pocket because we're out of state (not a problem we knew this going in) They ask that as a new patient you do xrays. They only charge $29 for that so it was fine with us, but I explained several times that all I wanted was a basic cleaning. They informed me after the xrays that I needed a deep cleaning at the cost of $3000! I said no thanks I'll speak to my home dentist - who takes my dental insurance- about it. (She had told me when I saw her in December that I was looking good - I have bone loss but have good dental hygiene so she saw no need to put me through the deep cleaning at that time). The dental tech then refused to do a basic cleaning because it would be a disservice to me! Even though the doctor said I could have the Basic cleaning she still refused. But letting whatever could be cleaned in a basic cleaning build up on my teeth until December would be better? My husband had the appointment right after me and they told him the exact same thing about needing a deep cleaning. HOWEVER he had just had a thorough deep cleaning three months before so it is highly doubtful he needed another. They also refused him a basic cleaning. It was just a money grab. I was practically begging the tech to clean my teeth as I have no other alternative until December and she just wouldn't listen. I even offered to sign something but she said it didn't cover her enough. I wish I had done more research before I called them. Definitely don't make the same mistake I did. They tried to take advantage because I didn't have insurance I could use with them and refused me service when I didn't want to be gouged.

This dentist has been wonderful. Communication has been great. All questions have been answered by…read moreknowledgeable and courteous staff. The support staff have always been very friendly. The dentist has been very friendly, kind and reassuring. The facilities are very clean and well maintained. It is very busy and you may have to wait if you don't have an appointment but that is entirely reasonable. That is down to the volume of people wanting to use the service rather than a problem with the dentist.

DO NOT RECOMMEND. We were there for 7hrs waiting for 2 people to get cavities filled and they…read moredidn't fill all of them when they said they did.

This was the worst dental experience I have ever had and I wasn't even the patient. My daughter…read morewent in for wisdom teeth extractions and ended up with dry socket, which could have been prevented had they given proper after care instructions and medications. She suffered needlessly. I have four kids and she was the third one needing their wisdom teeth extracted so I know a little bit about the process. Do not take your child here.

I had a very confusing experience in Dr Hornadays office. Hornaday partially numbed my mouth,…read moreclaimed I was touching his arm, refused my surgery. With the sedatives & his quick manner I was confused. With the Drs bedside manner I began to have a panic attack. His tone & choice of wording was more than questionable. I walked into the lobby and grabbed my husband. My husband came back to the room to speak with the doctor and nurse. After a discussion we left. I had never had such an experience and was confused. Days later, my husband agreed with my feelings that something didn't feel right during my experience. I reached out to Hornadays team & asked for the Dr to reach out as I'm concerned about what medications I took, how they may have interacted with my usual meds, and why I had such an adverse reaction to cause an intense panic attack. Hornaday never reached out to check on me, offer an explanation, or even reply to my email. I wasn't even aware that was an option for doctors- refuse to reach out regarding questions about an operation. My feel .... Odd about this. I did research to find a lawsuit (public record), several negative reviews matching my experience in slight ways, and a general mistrust of the doctor while speaking with those I know in the community. I'm writing my experience to the Attorney Generals office because I don't want others in our community to feel the way I did while sitting in his office. I've never felt so belittled & violated by a doctor. His bedside manner is very abrasive & crude to say the least.