I had to have a new hot water heater. They didn't know me at all.but they let me make payment, the…read moreworker are nice, polite.I would recommend them.

I called Goodin Plumbing to install kitchen faucet, install dishwasher, connect the gas stove to…read morethe gas line, and install fridge/connect to water supply. As expected, Cody who came was on time, he was courteous and professional. He effectively completed the work. This is the second time I've called Goodin Plumbing and they're consistent with the quality of work, highly reliable, and reasonably priced for their services. Absolutely recommend Goodin Plumbing without reservations.

4.5 Called this company this week to tighten my commode. They came by about 3 hours after I called…read moreand tighten the toilet and was gone in like 35 minutes. It cost me $90 bucks and they were in and out. Lost .5 stars due to a bit of mess left behind afterwards.

I figured I'd update my review with these guys. Mr. G's plumbing service is top notch. Both times I…read morehave called these guys out to our home to fix a clogged drain and they knocked it out real quick. They're professional & very knowledgeable about everything. Something else I've noticed is that they are always quick with their responses. I called and within an hour, they were here. I highly recommend using these guys.

Recently our hot water recirculation pump started acting up. I contacted my home warranty company…read moreand they routed the work to Wilbourn & McCabe Plumbing Co. The woman (Bonnie I believe) that contacted me shortly after they received the request was quite pleasant and scheduled a technician to come out the same day. A couple hours later a gentleman showed up and accessed what needed to be done. Said they would get ahold of my home warranty company to get an authorization and that they should be able to get it done tomorrow. Great! This morning I contacted WMC Plumbing and they said they were awaiting authorization but that they should have it shortly. They called back and said they would be dispatching a tech and that he should be at my home within an hour or so. An hour or so later Kyle showed up. Super polite young man. My husband pointed him to where the pump was and we went about what we were doing. Awhile later he let my husband know that he was done and showed him what he had done. Kyle is a great plumber. He works very efficiently and clean. I am adding a photo of to show off his great work. In our humble opinion, that young man deserves a raise!! Having a home warranty saved us a ton of money but I'd pay market value for Kyle's work, it was that good. Anytime I need a plumber I will definitely be calling Wilbourn & McCabe Plumbing and will recommend them to all of our friends and anyone that is looking for a recommendation.

The state of Texas adult protection woman asked this company to do an estimate for our long time…read morebroken plumbing. The man was very late. Then he acted like he did not know how to get under this house. The home is in the historic district. It is well over 100 years old. We spent our stimulus money on a new metal roof. Grandkid lost their job, got evicted. Moved in house. Had domestic violence. House was trashed and not clean. Had been getting rid of old carpet. Need water to clean properly. He took a photo of the trash, told me he was not being judgemental but he was. How can a plumber not get dirty? They work with sewage. He refused to do the estimate. I hope to let whoever contracted this company know about his having contempt prior to investigation. Or maybe just a bad day. He certainly did not care about my family as customers. I am married to a wealthy man . He tells me what to do. He said write him a bad truthful review. Here it is.

I've called Ellett before to repair the HVAC on a rental property, so when our home unit was…read moreleaking I called them. They had a technician out within half an hour. The tech that came out was very friendly and polite, and did a good job explaining exactly what my problem was. I will definitely call Ellett next time.

Cherish, performed our 6-month Heating/AC service. Great technician who did a thorough job and…read moreprovided a good briefing on the unit's condition and made sure the thermostat was set to our preferred setting before leaving. Cherish, also made friends with our cat who usually runs off into a back room at the first sign of a stranger. Double win - - fantastic service and pet seal of approval, all in one! Another aspect of Mike Graham service we like is the workers are always mindful of home cleanliness. And we never needed to make a call-back for any Heating/AC or plumbing work they performed for us. Thank you Cherish, for the great work.

During an extremely difficult period following my father's death, I was traveling from Houston to…read moreWichita Falls to deal with a home that had been left in serious disrepair after a family member remained in the property without authorization. I was physically and emotionally exhausted and needed to make urgent decisions regarding the home, including replacing the air conditioning system. I contacted Mike Graham and paid approximately $5,600 for an air conditioning unit. After the installation, I learned that two other companies would have charged substantially less for comparable work. When I raised concerns about the pricing, I requested either reimbursement for the apparent overcharge or removal of the unit with a full refund. The company agreed to remove the unit. However, after signing paperwork during that stressful time, I later realized that instead of receiving a full refund for the removed unit, I was refunded only the approximate difference between what I had paid and what other companies reportedly would have charged, resulting in an approximate loss of $4,000. This experience was financially upsetting and especially difficult given the circumstances under which I was making urgent decisions while grieving my father's death and managing a distressed property from another city.

I've had occasion to get service from James Lane for HVAC throughout my home ownership journey…read more They have always been professional, responsive and thorough. Last night I heard a terrible noise from my outside unit. I put in a ticket on the website for today ( wishful/ hopeful). Followed up with a call this morning. Scheduled for tomorrow, with a "if we have a cancellation, we'll try to fit you in". Melody was able to find a technician available for this afternoon. He explained everything well, fixed my unit, made sure cooling was happening and back in business. Thank you James Lane for your great customer service!

Very Fast Service. BUT There AFTER hour and Weekend rates…read moreare WAY to High. They tack on a extra $100 .

Have been calling this company since 2022 about a HORRIBLE job around a pool. Was purchasing home…read moreand previous owner tried and tried to get them out for repairs before the sale transferred. Took over the home and calling the company for 4 years. Was finally told today that the warranty is garbage and doesn't transfer. We could have had this handled by the original owner of the warranty and product if this company would have responded. It's hard to say what is worse - their product or their service.

can I do zero star or negative???!! Terrible Experience!!!…read moreWill be contacting BBB & further sharing the bad experience! Have lots of documentation of the poor install & owner had come out & already came To remove outdoor flooring because of poor installation & was supposed to come back for interior removal & replacement of all!! Was very patient and waited & was then ghosted and never called back. I have outdoor removed & indoor Left poor install. Even asked to just come remove & will pay another contractor to Fix! Do not recommend!!! This is terrible customer service! Very expensive to get & then have to pay to redo myself. Even if they did do color wrong I was fine! At least have flooring that adhered to the ground! Obviously would not come out & remove outside if wasn't at fault. Nathan said he would take care of it & was fully responsible for his guy's mistakes. Then Autumn after recalling a few times after being ignored starts to hang up phone and not answer. Was always very polite & professional to everyone but you charge X & promise things & don't come Back is not ok!! Evidently no warranty so be prepared before you buy!!

Came out quick and fixed everything quickly without any issues at a very decent price!read more

Monty's came out and fixed my toilets and slab leak. Quick efficient…read more Both men Sam and Angie were quick to the point. I can't wait until they come back and fix my garbage disposal and dishwasher. Thank you Larry for always answering my questions.