I've had occasion to get service from James Lane for HVAC throughout my home ownership journey…read more They have always been professional, responsive and thorough. Last night I heard a terrible noise from my outside unit. I put in a ticket on the website for today ( wishful/ hopeful). Followed up with a call this morning. Scheduled for tomorrow, with a "if we have a cancellation, we'll try to fit you in". Melody was able to find a technician available for this afternoon. He explained everything well, fixed my unit, made sure cooling was happening and back in business. Thank you James Lane for your great customer service!

Very Fast Service. BUT There AFTER hour and Weekend rates…read moreare WAY to High. They tack on a extra $100 .

Came out quick and fixed everything quickly without any issues at a very decent price!read more

Monty's came out and fixed my toilets and slab leak. Quick efficient…read more Both men Sam and Angie were quick to the point. I can't wait until they come back and fix my garbage disposal and dishwasher. Thank you Larry for always answering my questions.

4.5 Called this company this week to tighten my commode. They came by about 3 hours after I called…read moreand tighten the toilet and was gone in like 35 minutes. It cost me $90 bucks and they were in and out. Lost .5 stars due to a bit of mess left behind afterwards.

I figured I'd update my review with these guys. Mr. G's plumbing service is top notch. Both times I…read morehave called these guys out to our home to fix a clogged drain and they knocked it out real quick. They're professional & very knowledgeable about everything. Something else I've noticed is that they are always quick with their responses. I called and within an hour, they were here. I highly recommend using these guys.

Cherish, performed our 6-month Heating/AC service. Great technician who did a thorough job and…read moreprovided a good briefing on the unit's condition and made sure the thermostat was set to our preferred setting before leaving. Cherish, also made friends with our cat who usually runs off into a back room at the first sign of a stranger. Double win - - fantastic service and pet seal of approval, all in one! Another aspect of Mike Graham service we like is the workers are always mindful of home cleanliness. And we never needed to make a call-back for any Heating/AC or plumbing work they performed for us. Thank you Cherish, for the great work.

During an extremely difficult period following my father's death, I was traveling from Houston to…read moreWichita Falls to deal with a home that had been left in serious disrepair after a family member remained in the property without authorization. I was physically and emotionally exhausted and needed to make urgent decisions regarding the home, including replacing the air conditioning system. I contacted Mike Graham and paid approximately $5,600 for an air conditioning unit. After the installation, I learned that two other companies would have charged substantially less for comparable work. When I raised concerns about the pricing, I requested either reimbursement for the apparent overcharge or removal of the unit with a full refund. The company agreed to remove the unit. However, after signing paperwork during that stressful time, I later realized that instead of receiving a full refund for the removed unit, I was refunded only the approximate difference between what I had paid and what other companies reportedly would have charged, resulting in an approximate loss of $4,000. This experience was financially upsetting and especially difficult given the circumstances under which I was making urgent decisions while grieving my father's death and managing a distressed property from another city.

I've called Ellett before to repair the HVAC on a rental property, so when our home unit was…read moreleaking I called them. They had a technician out within half an hour. The tech that came out was very friendly and polite, and did a good job explaining exactly what my problem was. I will definitely call Ellett next time.

We received a home warranty when we purchased our house. About a week after moving in we started…read morehaving A/C issues. They were able to diagnose the issue quickly and even followed up to make sure we were happy. I was pleasantly surprised and would call them again if the need arises.

I had a leak going from my A/C unit into my drip pan and called my Home Warranty company. The…read morewarranty company sent out Shannon from Prestige Heating & Air. He immediately knew the problem as soon as I told him the symptoms and he quickly fixed the situation. NOTE: I recently heard that some HVAC companies offer a service plan and decided to questioned Shannon about it. He explained what services he offers and the price. He did this without pressuring me to buy it. I've had my fair share of experiences with HVAC technicians.....this was the first time that it didn't cost me over $500 for a repair. Thank you for your honesty and quick work. I would recommend Prestige to anyone in need of HVAC services because I know who I'm calling when I have my next HVAC issue.

Have used them only with a home warranty company. Nice people and did Quality work. On time…read moreProfessionals

Fantastic service! Would recommend to anyone. My third company to help with HVAC and I wish they…read morewere the first ones.

They arrived on time, Good Communication throughout the process and did a good job replacing my old…read moreFan. Highly Recommend.

Very polite and works extremely hard throughout the project. Great quality and value. Highly…read morerecommended and i will use again for future projects.