If you want REALLY clean, at a fair price, the Salem Brothers are the ones to call. We have used…read moretheir service several times over the last 7 years, and been happy with the results. Call or text, and they are quick to respond. Always pleasant to deal with. Thank you Sheila

Salem Brothers Carpet is great! I use them every year for annual cleaning. They are courteous and…read moreprofessional and priced well. They give great attention to detail and treat me and my house with respect. Way better than big national franchises when it comes to value and accountability. I highly recommend.

Fabulous work. I absolutely loved the level of service I received! The guys were great.read more

Our house smelled like a campfire after the recent wildfires, so we wanted to get our air ducts…read morecleaned thoroughly. We had used Dr. Carpet many years ago, and since our house is WAY off the beaten path, it's hard to find someone to come out for service. I could tell right away they had their act together. The dispatcher asked great questions like "can we find your house on a nav system", and "do you have cell service at your house". (Yes, and no.) Most people don't think to ask those questions, which can cause a lot of headaches. Also they called to confirm the night before--very thoughtful because I had completely forgotten! The technicians (Mike and Dean) were right on time, wearing masks and gloves, as well as shoe coverings. They worked around my home-office meeting schedule so I didn't have to worry about noise during critical parts where I needed to be speaking to my coworkers. I couldn't believe the stuff they found in my air ducts! (Pictured below, NOT including the dead mouse.) They also showed me pictures of the insides of my ducts, including a few areas that need replacing (they don't do that kind of work, but it's great to know, I would have never thought about that). And finally they made some suggestions about replacing my air filters in a few weeks. I appreciated that they never once tried to upsell me on anything. The total charge was exactly as quoted. Overall my experience was professional, friendly and helpful, I would definitely use them again.

Ivan from Oregon 5 Star found 2 major mistakes by a previous shower contractor whom pored the grout…read morewhen finished down my drain and also didn't seal my shower pan. Therefore, water was leaking through my shower flooring, and spread to my bathroom flooring. If it wasn't for Ivan, eventually I would've developed black mold and worse. 5 Star renovated and corrected my shower/bathroom tile and flooring. It looks beautiful! He and his crew were very professional, courteous, and clean. I highly recommend Oregon 5 Star Enterprises!

Professional and safe employees, who do a superior job in providing excellent customer service to…read moretheir clients needs. Not only are they punctual and on time, they have the most reasonable pricing compared to other companies as well as a large selection of stone, tile, stucco, and siding. Highly recommend 10/10 to anyone looking to get any type of work done in their home or business! Great owner, great crews, very reliable, safe, and clean!

We have had the Perma Treat Experts clean our dark blue shower tile…read morefor a number of years, we live in Eastern Oregon so its a day trip for them. We appreciate that they are still available we have very hard water (what were we ) so I use the perma treat solution in between their visits. Thank you Perma Treat for still remembering your Eastern Oregon Clients. Jean

Never use this company! Commercial is deceiving, the person who came to my house to do the actual…read morework was not professional looking at all. If my husband wouldn't have been home I wouldn't have let him in. He wore dirty clothes and walked around in dirty socks with huge holes. I doubt he showered before he came out and sweated the entire time. Every time I went to check on him, he was on his phone with either his granddaughter or changing the music he was listening to. Jim had done the quote for both of our tile bathrooms and for new caulking in the shower. The worker spent more time trying to talk me out of the caulking and saying wanted to set up grout work with another company he knew. A three hour job turned into 6 hours, we never say the worker bring in any equipment to 'steam clean' with and when I asked he said they only give me these yellow rags and product. When I asked him about their cleaning product that Jim had mentioned, he told me to just buy some hydrogen peroxide and mix it with some dish soap as that is pretty much what the cleaner is. I highly doubt that he did much of anything. I was so disappointed with the service that i didn't want them back in our house even to look at the crap work but after 11 months and our tile shower looking poorly I finally called and asked them to come out. Warranty...what a joke! The estimator that came out was happy to tell me that they don't warranty caulking but would happily send me a quote for redoing the job for $125 "even though it shouldn't look that way in less than a year" was his comment. He also conveniently didn't have their wonderful product to clean with to see if it would help any, but more than happy to ship me a bottle for $30.

It breaks my heart to read the reviews for COIT in Portland because the franchise was originally an…read moreaddition to Reese Cleaners. My family ran a dry cleaning, carpet & upholstery cleaning service on Hawthorne since the 1940's all the way up until about 7-8 years ago I think. They sold the franchise to another SR/JR duo and it continued to be a family owned business, just not my family.... However my family does still own the property. Covid hit COIT hard and the new franchise owners decided to move to a smaller location. The Hawthorne building sat vacant for a year before I helped my dad renovate and get a new lease in there. I don't know where COIT operates from now but it's not on Hawthorne. I also will note that if someone recommended you to COIT, verify when they used the company cause if it's been over 10 years it simply isn't the same at all and based on these newer reviews it would appear it's not going well... Oh one last thing, if you're missing drapes or rugs from before May there's a chance they're still on Hawthorne.... You can stop by and check ?!

tldr: friendly office staff, terrible follow through - never received service…read more I called COIT to get a quote for air duct cleaning, they scheduled me for within the week, and said I'd receive a call day-before from their onsite staff to set up the exact arrival window. Day-before I never get a call, so I call back day-of my scheduled appointment and office staff was very apologetic, says they'll send an email asap to their onsite crew to give me a 30-min heads up. Never received the call from onsite crew - complete no-call-no-show. So I call back and talk to another friendly, apologetic office person, who schedules another appointment another week out. Exact. Same. Experience. No call day-before, called back and left voicemail with office, still no-call-no-show day of. Super unimpressed with the follow through on actually sending the person to do the work (or the communication that something needs to be rescheduled, that would have been fine and much appreciated).

I was struggling to find someone at a fair price for quality work, but am so happy I chose…read morecorrectly! Seth created the perfect space for my family and I. I highly recommend. Thanks!

My friends in Corvallis, OR paid him 6500$ up front for work and he never did the work or returned…read morethe money. Beware of offering him money up front.

Thank you for the superb carpet cleaning once again! We have been customers since first finding…read moreyour company in the 90s and never experience any problems. Not with your top-notch employees, the scheduling of the work, the quality of the job done, or the friendliness and professionalism of your employees. Our carpets turned out beautiful, dried quickly, and our dog, Mojo, loved B.J. Thank you again to all and we will see you next time!

If you are looking for a carpet, cleaning company, this is not your stop. I had Oregon Chem dry…read morecome to my house on Friday, September 11. When I booked this appointment with Renée, I gave her the exact measurements of each room that they would be cleaning. They quoted me $325. When Chem Dry here to clean my house, I got a call saying that instead of 400 ft.² they needed to clean 800 ft.². That's quite the difference. I let the gentleman know that felt like them giving me the other quote was just to get into my house and he assured me, they were going to do a fantastic job. They sent one man. He was here for exactly 1 hour. They charged me $515 which I did agree to so that is not the problem. However, when I got home from this $515 carpet cleaning job, I decided to vacuum my carpets because I was finding stuff on the ground. Still which I should not be finding after they did a thorough job. I want to state, when I talk to Renée on the phone before they came out, she assured me on the recorded line, do not vacuum your floors that is part of the amazing service that we offer. Perfect. I did not vacuum. However, that evening when I got home, I decided to vacuum the carpets after they said they did the job. I'm going to go ahead and post a video of a vacuum canister that was completely empty and once I vacuumed the space that they were supposed to do it was 2/3 of the way full! I made another video to show them the space that I did not ask them to do so that they would see, I only vacuumed what they were supposed to clean. I will post that video as well. The morning that they came, my dog has terrible allergies and did a little sneeze on the carpet. I very lightly tried to wipe up the snot, but I left it because I knew they were coming, and I did not want to embedded in the carpet. That spot was not even touched. When I called them that evening and explained everything to Renee, she did not want me to send any pictures, she did not want me to send any videos. She wanted to talk to the owner and take care of it. When I spoke to Pepe a few days later, he said they would send someone back out to clean the house again. I am not going to invite someone back into my house to do a job that should've been done right the first time. The fact that you would charge me $515 and walk away thinking that you had a job well done? I'm not going to ask you to come back. The comeback service is very nice if you missed a coffee spot under a desk. It is not a service that I'm going to take when you literally did not clean my whole entire house. Do with what you want these photos and videos. After he refused to help me any further, I ended up having to take this situation up with my credit card to have them dispute the charge for me.

Awesome fast service and a very professional job! I messed up my carpet trying to cut out an area…read morefor a door opening and couldn't get the transition to work. Ideal came out within 2 hours of calling them and did a fantastic job at a price that was well under half of what everyone else wanted.

From the owner: With Decades of Experience, Our Family Team at Ideal Floor Covering Is Ready to Tackle Any Flooring…read moreProject That Comes Our Way! We Offer Flooring Installation and Repairs, Stone Tile Installation, Luxury Vinyl Plank, Hardwood Flooring, Bathroom Remodeling, Schluter Showers & Wedi Showers.

Miguel is very personable and a hard worker. We were happy with the results. We would use this…read morecompany again.

Carpet cleaning, deep stains. Owner is responsive and did a…read moregreat job! He even came back twice to work on some stains.