As long as they treat my parents as well as they have for the last three years, I'm happy.read more

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

I called for policy. Chris was very professional, answered right away on holiday weekend, and even…read moregot me set up with a policy all in under 30 mins. He communicated with me in detail, was very patient and I would 100 percent recommend

My agent Chris Shaffer is the Best! Whenever we need anything, Chris is extremely prompt,…read moreefficient and always goes above and beyond. It means a great deal to have an insurance company and agent watching out for you, in this world where it is difficult to get excellent customer service. I would highly recommend Chris to anyone that wants great service from someone who is always pleasant and professional. Thank you Chris!!

Shady! They questioned the validity of all of this…read more I was stunned. I thought I helped them. Months after the settlement, Jake called me to follow up on my Yelp review. He started off, "I spilled coffee on myself too " After our convo, he finally stated, Risk Mitigation sent them a demand letter to inspect their equipment. If they don't comply, it's an auto cancellation. I assumed they did this for my claim, not after the fact. That's why the industry has the reputation they have! July 2024

This company refuses to do the right thing! A front tooth of mine broke when eating at a restaurant…read more(which I won't name). I was eating a veggie pizza. The crust was burnt on my last piece of pizza. Part of a burnt pizza never bothered me before but when I bit down onto it a front tooth broke. Now I've recieved a letter saying they won't pay to get my tooth fixed. I'm looking for a lawyer now. There is no negative star to click on...

This is the most helpful and professional insurance agency that I have ever dealt with. Every team…read moremember always goes the extra mile to be of assistance to the clients Highly recommended!

From the owner: We strive to help you manage the risks of everyday life. It's important to us to help you protect…read moreyour assets and income. License #: WI-570111

When my father passed away, I called Smith and Hatch to cancel his auto insurance. Several weeks…read morelater, they deducted the premium from my fathers bank account, it was a modest $50.00 or so. I called to get a refund, this action was quite despicable in my opinion. I talked directly to Bill Hatch on the matter said they would refund a potion of the premium, I didn't think it was reasonable, but didn't have the energy to fight with all things considered. I ended up receiving a check in the amount of about $14. My parents were clients of theirs for as long as I can remember, I would venture to bet 30-40 years if not longer. I think its ridiculous that their integrity (or lack there of) was only worth about $36 bucks. Honest business people do the right thing, not just when its convenient. My further experience with them revolved around getting quotes from them on a few different occasions, I got the same story each time from them having to have all my policies if I wanted a better deal..........quite the scam in my opinion. Do yourself a favor and go with a more reputable company.

From the owner: Smith & Hatch Insurance is an independent insurance agency located in Eden & Kewaksum, WI. We…read moreprovide auto, home, and business insurance, all at competitive prices to the folks of the Fond du Lac area. Our agency is an independent insurance agency which means that we work for you, and not an insurance company. We represent a number of reputable and financially sound companies such as Progressive, Safeco & West Bend. Because of this, we are able to find a company that is just right for your particular situation providing you with the right coverage at a very competitive price.

Horrible service, Guilfoile Insurance, Tom Guilfoile sided with the insurance carrier when my…read morebusiness suffered a huge 85K loss from water damage, mold and mildew. Guilfoile was not even willing to fight for his customer, but weakly caved and sided with AMTRUST insurance, saying, " there is nothing I can do"............................ pathetic. Stay away!!!!!! Go to McClone Insurance agency and received exceptional service

From the owner: Insurance Agencyread more