Went in looking for a couple small items. We were helped immediately and were brought to the exact…read morecorrect item. Super nice folks - this Ace IS the place with the helpful hardware man!!!

Bought a zero turn mower from Ace and had problems with it right away. Ace did great job fixing the…read moreproblem. Ended up swapping out for new mower. Great service

Ralph at the Pro Desk is amazing, the loading team is amazing, the delivery guys are amazing. If it…read morewere based on them i would give 5 stars. Belle and Monse are the most rude, unhelpful, unprofessional people in the Marshall store. I am spending $150,000 in this store to build a house. These two ignore me and my team, hang up and transfer us to other departments because they do not want to do their job. Please speak to the manager if you experience issues like this with these two young girls. They should be fired immediately. AWe love Ralph!!!

~9-10 months has passed and I decided to give them another shot at a simple item. I looked for…read morevinyl siding. Half the samples were missing. I went to the ProDesk to ask for samples. She said, "Yeah, no one has come by to bring samples in a few years." It wasn't just that it was ridiculous, it was that she said it as if it were just business as usual. I had to buy a sample and mentioned that it could not be shipped UPS as they have been legally trespassed for property damage. She said it would be shipped FedEx, which insured it would be there on time without hassle. A couple of weeks go by and they finally shipped it. The tracking is UPS. I heard that this is the worst Lowes around. It doesn't have to be, but a major leadership problem is why they keep losing business. At least Ralph's picture is off the ProDesk wall. He was either so bad they finally canned him or promoted him. UPDATE: Although they opened a case for the refund of a siding sample that was ordered 16 days ago with their support, nothing has happened, so I filed a Better Business Bureau complaint today. It's the only way to force them to do the right thing.

I found exactly what I was looking for and I gave Lindsey an extra $20 by mistake and she…read moreimmediatly told me that I gave her too much. May God bless Lindsey as well as her employer. Great customer service!

Decent tools for a good price. Helpful staff and very courteous. I will shop there again.read more

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Biggest little hardware store in Texas!…read more As other reviewers have said some prices a bit higher than the big box stores but 1. It is close to home, 2. The folks that work there are some of the nicest people on the plant, 3. Just need one bolt? You can find it like in an old time hardware store. You don't have to buy a packet, just the one bolt you need. 4. Need something but you are still in your pajamas, just pick up the phone and call, they will tell you in a short time if they have what you need and the price. 5. Store is well stocked, 6. The place is super clean and well lit. 7. Items on shelves in a logical order. 8. Aisles well marked. 9. As a former merchant, I'm a huge believer in supporting local businesses first. It's not all about the price.

I shop there all the time, somethings are cheaper then big box stores and a lot is higher but I'm…read morenot going to drive all the way to north longview to save 2 dollars . I have a great time talking to the clerks and floor hands. Also it's all local people there and I like giving back to our little town of Gladewater.

The customer service is second to none! Military discount offered. Whatever you are looking for,…read morethey will help you find it.

Not sure what has happened in the last couple months, but today is the first time I have had to…read morewait to check out. There were seven of us waiting with one cashier making keys. We waited almost 10 min till another cashier came up.... This is definitely not the Price Hardware we are used to here in Atlanta.

This store is beautiful, so clean and organized!! There are several employees available, ready to…read moreanswer questions, help you find materials for your projects, and make recommendations about products. Everyone is so friendly and kind! We purchased a large shop can after discussing the purpose and design of several models on the floor. The one we settled on has been perfect for our needs and seems like it'll last a very long time. We'll definitely be back!

Ell in the paint department at the Haughton location is my home and classroom design bestie!!read more

Currently moving from Dallas to Florida & in a big truck & realized there was a leak in front…read morecausing rainwater to go into our passenger seat. Camden was working & allowed us to pull the truck as close to the front as possible so we wouldn't keep getting rained on. He also provided a ladder, best customer service! Was extremely helpful & with some "Seal all" we were back on the road in no time, mind you this all just happened 30 minutes ago! Camden if you get to see this, keep being awesome & thank you so much!

Friendly atmosphere and great service! Always clean and helpful. The staff is absolutely amazing…read moreand wonderful to be around . This place is definitely a great addition to Liberty City , Texas / Sabine .

First time visiting this store. I am amazed by the unlimited choices of the beads! Eye opening for…read moreme! You can tell how crazy people are about Mardi Gras in Louisiana. :-) People are very nice. we got king cake and beads to take home.

I just bought two zero turn lawn mowers, two weedeater and two blowers. Sales and service are…read moregreat. I've been doing business with them for over 20 years and never regretted it. Service is amazing on all of the equipment that I purchased from them. Highly recommended.