I worked for ABLE MEDICAL for 12 years and Masons has helped me many times by having the hardware I…read moreneededd to complete a job, tools drill bits taps, lawn mower blades, plumbing supplies, they keep in stock what you can't find anywhere ese and very helpful employees, unlimited nuts, bolts, screws of all configurations, steel, stainless steel,brass or plated, I would give them a 5 plus rating, THANKS for being there for me when I needed your help the Most Johnny

Service is still great, so 5 stars for that.. but we really miss Masons original store. It used to…read morebe more of a treasure hunt but now it's just a hardware store. Please bring back the treasures!

Employees are always nice and at least attempt to fix any issues i may have me and my wife spend a…read morelot of money at this store for repair or additions to our farm we stand out in a crowd with all the Tattoos so the employees usually remember us and haven't had any issues with customer service

This morning I went to your store to buy an insulated storm door and the young lady that waited on…read moreme didn't know split beans from coffee. She called another employee and they said the glass needed to be changed. If those two ladies are the only ones that are supposed to know about the doors then you need to get other associates. I left your place and went to Home Depot where I was greeted and directed to an associate that was very helpful and could tell me about the door. You lost a sale and will go straight to Home Depot the next time I need anything.

The customer service is second to none! Military discount offered. Whatever you are looking for,…read morethey will help you find it.

Not sure what has happened in the last couple months, but today is the first time I have had to…read morewait to check out. There were seven of us waiting with one cashier making keys. We waited almost 10 min till another cashier came up.... This is definitely not the Price Hardware we are used to here in Atlanta.

The best staff, the best hometown hardware store where EVERYONE DOES KNOW YOUR NAME!…read more Go there at least once or twice a week!

I really enjoy coming here. It's located in Pittsburg and pretty much all the locals come here…read more They even have their own cat that lays out in front of the entrance and once in awhile she is walking around the store. Everyone of course is friendly, I'm sure that's just to be expected in this town.

They did a contest That was supposed to start at 4:00 and they started it at 2:00 way before the…read moreevent and didn't give anybody any of the free bags or do any of the giveaways they were liars and scammers

Went in here to find a new fence piece and some other miscellaneous parts for it…read more The store was well kept, and I want to give a shoutout to Felicia for amazing customer service, even going as far as to assist in carrying it out to our vehicle.

Now THIS is what a hardware store ought to be! Not only is…read moreit loaded with things you can use it is loaded with folks who can tell you how. On the flip side it also has a lot of things to brighten up your home making your wife happy. What I found was first rate products at pretty reasonable prices.

They don't have everything, but it's enough in a pinch if you don't want to drive far away. They…read morealways seem to have what I need and even have a lot of things that are neat or quirky that I don't need but might want. Friendly staff willing to help and just a great hardware store. Even the customers are sometimes a bit quirky. Love it

Good selection of materials and hardware, helpful staff, truck and trailer parking area. Prices…read moreare a bit more in most cases than larger town big box stores ... but convenience counts so it's a wash. They also do small engine (lawn & garden) equipment repair.

Very complete product offerings and consistently courteous service. Ease and convenience not…read moreavailable in "big box" stores. Lawnmower repair services even offered, as well as custom order capability. I enjoy every visit.

So great to have a neighborhood hardware store. Friendly, knowledgeable people. Can find what you…read moreneed quickly because they have things that are hard to find.

Great store and better service by employees who are very helpful and knowledgeable. They always…read moreknow where ever item is and the prices are very comparable.

Great store, very friendly and helpful staff, kid friendly, and very nice selection of plants…read more Inventory was priced well.

I went to them in fall wanting a fast growing tree to put in my front yard. They didn't have much…read moreto choose from and I should have left then. But a sales lady showed me a magnolia tree where one side had been cut off. It looked strange, but I was assured it had only been damaged in transport and would fill out get new branches soon. They're the experts, so I bought it. A man, I assume was the owner, started yelling at the sales lady saying she left her walkie in the bathroom and he was trying to get ahold of her. She had other customers who wanted to buy more than a tree! He said this in front of me, like I didn't matter!! RUDE! By the end of spring one side of the tree still had no leaves or branches, the other side looked like a few branches had died. I called and they gave me the lady who sold me the tree. She said to cut the dead branches off and it would be fine. I did and a few weeks later more branches would snap off. I called again and was told I must have planted it too deep. I took photos for them, it was planted right, must be too much water, or not enough water, or the soil wasn't good enough. They wouldn't ever admit they sold me a sickly tree that they knew there was something wrong with it. Fast forward a few years, their news letter says if you have questions just ask. So I emailed asking questions about mulch, how to prevent weeds over winter and the best time to fertilize. Danny emailed back and said he would call. I have the Home & Garden's ID on my phone but never got a call from them. I called them a week later asking for Danny and said he was going to call me. A girl said he was with a customer, but she would give him the message and have him call me. It's now been two months since he said he would call and hasn't. So I think their communication is terrible, they don't seem to care if they sell their customers bad plants, a lot of their plants are cheaper at Home Depot or Lowes and they yell and humiliate their employees in front of customers like they should be grateful they even have jobs. No way could I ever recommended The Home & Garden center to anyone.