The staff was always very friendly and helped me make appointments that fit with my schedule. I was…read moregetting braces as an adult and sometimes wanted additional information and was given a better explanation of things when I asked. Everyone was very knowledgeable and always polite. You could see that they have a staff that is like a family as well as a highly efficient team, which is very great to see. The only differences I would have liked is getting more information about procedures and upcoming appointments / steps without having to dig for it and possibly having a more aggressive procedure done. I think everyone did their best to make sure having braces was not terribly uncomfortable which was nice but I would have rather have them be more painful and take less time (if that would have been possible). That being said, the people here are wonderful and I am grateful that I had such an excellent team of experts on my side through this experience.

Do not go to this place. They act very nice until something goes wrong. Annmarie is not qualified…read more They don't seem to honor that it is your body. They do not go over with you what their plan is and explain to you what the outcome is going to be like other orthodontists I've spoken with and seen since do. They deny issues as they come up and go out of their way to gaslight you. When I tried to bring up an issue that is common in orthodontics--one that I even spoke to other orthodontists about and they understand the issue and how to easily resolve it--I was mind blown when Annmarie was immediately agressive and literally started yelling. My demeanor when I went in was mousy, so it was a very bizarre reaction on her part for just bringing up a physical concern and one of the most unprofessional experiences in my life. They also gave me damning advice when the issue could've easily been reversed after having talked to several other orthodontists, and they rendered my issue non-fixable because of them telling me to just stop wearing my trays until I come in and then did not let me get in for weeks. Go to an orthodontist who is willing to show you their plan, who is willing to work with you and make adjustments if there's something going on with your mouth and your teeth and your body that is causing pain or something you are unhappy with. These people are not willing to help you. But they will act extremely nice until something goes wrong. It was a bizarrely unprofessional atmosphere and the amount of gaslighting was hard to believe. Annmarie was truly a bully; very agressive and utterly mean. They are really good at advertising though; particularly about how nice they are and how much they care about you. I am not writing this review out of spite, I do not want advice going through what I went through and I'm still dealing with, and I want to urge people to make sure when they go to an orthodontist that it is someone who goes over a direct plan and is willing to make adjustments if the patient is not happy with what is going on with their body. It is your life and your body, be careful who you go to.

Hooray to Bright Side Dental for having same day emergency appointments for new patients. Boo to…read morehaving to get a root canal. I will admit, when it comes to going to the dentist I have been slacking and a few months back I started experiencing a horrible toothache. Picture having a brain freeze, but in your jaw. It SUCKED! One Sunday night I work up at 2:30AM (Tooth-Hurty, get it?) writhing in pain. In the morning I called Bright Side as I had seen commercials before for them and I knew the St. Clair Shores location was close by. Luckily for me they were able to fit me in that day. The entire staff, especially Sarah, were super friendly and made the dreaded trip actually pleasurable. Unfortunately for me I had to go back and see them the following day to get a root canal. They offered to do it the first day, but as I was the late guy that day at work, I needed to be back to the office by 5:00 and it would have been pushing it. Plus I am on the phone a lot and with my mouth all numb from the Novocaine it would have been hard to understand a single thing I was saying. I am glad I did wait to go the follow day because the estimated two hour procedure took close to four to complete. It was my very back tooth so it was tricky to get to, plus the doctor doing the root canal had to go back in a few times after doing some X-Rays to get everything. I would have given them a perfect rating, but I held back two stars because after the root canal I had to get a crown placed and that was like pulling teeth (BOOM! Another awesome tooth pun!) to get done. They took a mold, sent it out and two weeks later had me back to cement it in. They go to do it and find that it was not a good fit so they took another mold, shipped it out, and two weeks later they had me back to place it. Guess what? Again it was a bad fit! Strike two! This happened for a third time and it ending up taking two months before they finally got it right. Other than that I would still go here for routine cleanings and emergency procedures, but for anything more complex I might explore other options.

They will not tell you that your insurance is out of network. They said "they don't typically tell…read morepatients unless they ask". So you get work done thinking your covered and then they charge you crazy money. The doctors and hygienists are great. The front desk and billing desk need to be more caring.

Dr. Spolyar is fantastic. My teeth were completely wrecked when I first started coming here and in…read morea few years, he made a 360 difference. I cannot thank him and his staff enough for all that they have done for me.

I can't say enough about Pediatric Dentistry and the great kid friendly atmosphere they provide…read more The aquarium in the waiting room is very pretty and calming for children so no stress going in for an exam and cleaning and there is always a great program for them on the TV. The doctors and staff are very warm and welcoming to the children. The toy and sticker basket is a fave at the end of appointment. Thank you to everyone there.

I was nervous to come here after seeing all of the reviews and that they don't allow parents to…read morecome back. But after meeting dr aj for braces, I felt a lot better. He is so nice and talks to my daughter to make her feel comfortable. The thing that I don't like is that an assistant is the one who put her braces and wire on. Brackets fell off because they were not put in correctly and my daughter swallowed one. I would prefer the dentist do this and not the assistant. My daughter told me that the assistant said as the brackets she put on were falling off that she was stressed out and going to get fired. I understand they are super busy, but I want to make sure that everything is done correctly by the dr with how much we pay. I will say we did take her back and they did replace the brackets without any extra charge because it was their doing and not because of my daughter eating something when they fell off.

Dr. Prasanna-Kumar Shivapuja is hands down the best Orthodontist in Michigan! I had multiple…read moreproblems with my mouth and consulted with a couple dentists including Dr. Shakeel Niazi (Hour Detroit Top Dentists 6 years in a row) who both referred me to the only person they thought would be able to handle a case as severe as mine, Dr. Prasanna-Kumar Shivapuja. Two years later, with a lot of metal in my mouth and a major surgery completed, I will tell you that it was worth every penny including the long drives to and from Novi (Btw don't see Dr. Spillane in Novi if you have a complex case, he made mine worse!). I did not think my teeth could look this good, thank you to whom I call the Picasso of Orthodontics, Dr. Prasanna-Kumar Shivapuja!

I waited until I was finished with treatment before writing a review because I was apprehensive…read moregoing in due to some negative reviews I had seen. My insurance company recommended them for my Invisalign and I had a fantastic experience. From day one the staff was friendly and helpful and the doctor was awesome at every visit. She was open to what I was looking for as far as results, made her recommendation about traditional braces vs. Invisalign and the pros and cons of each. They had the best price for treatment and were considerably lower than all the other offices I went to for consults. The hygienist who did most of my care during visits was so kind and made going an absolute pleasure. I have highly recommended this office to several people, I am so glad I found them!

Very professional and the staff is very nice! I do recomand Havens orthodontist . Scheduling…read moreappointments is very easy and they work with your schedule. Doctor Havens is very good and explains everything to patients what he is going to do. The technicians very nice hard working ladies!

I was referred to Havens Orthodontics by my dentist a few months ago to discuss getting adult…read morebraces. Ive contemplated braces actually for some years, but now being able to fully afford paying out of pocket, I was able to move forward with a treatment plan for braces. I've been going to Havens Orthodontics now since May/2023. And every experience I've had so far has been very pleasant and professional. My first appointment, which was the consultation appointment was free. I was able to talk about different options for braces, the timeframe I was expected to wear braces, cost, and payment plans. So, so far so good of an experience! The staff seem to be very nice, the office is clean, and I'm usually in and out for my follow up appointments. I will say that the only gripe if I were to really have one, is that I would prefer more privacy. I wasn't aware going into the process that the Havens office is like an open concept office. All of us patients are out in an open space to receive dental work. There isn't an enclosed patient room. It's not the worst experience, but can be kind of awkward if you're a very private person. But overall, I'm used to it now. And maybe it's just set up like this at the St. Clair Shores office where I go. I can't speak to the set-up at the other locations. I will update my review once I'm completed with the overall process of my braces journey

Just got my new bridge today. I am so thrilled that I can't…read morestop talking about it. Dr. David is the very best! His staff is awesome and I'm so glad that I found him! I hope that he has no plans of retiring anytime soon, I would be devastated. Thank you Dr. David and Thank you Lily!

They place is the most unprofessional place ever. Upon arrival I feel like I was on a slave ship…read more Management knows very little. They have some good staff, but puts them under young people because of seniority. Dentists are okay.

I had a dental emergency saturday morning when most dentists were closed. I found this hidden gem…read moreon google and regardless of them being booked, the doctor still took me in and made sure I was taken care of. I had a root canal and didn't feel any pain during the procedure! The dentist made sure I was comfortable and even called me after the appointment to check and see how I was feeling. Awesome dentist and awesome staff. I'm a very picky guy so it takes a lot to get a review out of me but these guys definitely earned some good feedback. Loved the visit thank you for everything!

I know that many people are afraid of the dentist (I'm not one of those people). If you ARE one of…read morethose folks, rest assured that you'll be in good hands at Riverside! Their entire staff made me feel comfortable from the minute I walked in until the minute I left. They take time to be gentle, thorough and to listen to your concerns/wishes. I'm so glad I chose them for my dental care...You will be too!