The selection of wigs is atrocious. I'm not trying to get clowned like Kim Zolciack on Real…read moreHousewives of Atlanta

We saw quite a few things with no prices displayed at all. I bought a package of squirt guns for an…read moreupcoming family reunion. They were priced $9. When they charged me $10.50 instead, I questioned it. One cashier (female with reddish hair) walked over so I could show her the displayed price. She acknowledged that the price was, in fact, shown as $9, then kept shrugging her shoulders and repeating, "I don't know what to tell you." I told her that I should be given $1.50 refund, and she said they couldn't do that. She just kept shrugging and saying she didn't know what to tell me. Me, and all 7 family members that were with me, were shocked at the fact that she didn't seem to care and at the fact that they could not, according to her, give me a refund for the difference. I ended up walking out, but then realized that I should get a picture of the displayed price tags. I immediately (within seconds) went back in, but the cashier had already ripped the price tags down. The cashier who had rung up my purchase (female with multi-colored hair) saw me and basically scolded me for not coming to her about the issue - she was with other customers, though. ? When I walked back over to the counter, both female cashiers told me that things ring up the wrong price ALL THE TIME and there is nothing they can do. They said that the price stickers might have been from last year. It's not the $1.50 that is the issue. It is the COMPLETE LACK OF CARE of the employees that has me stunned. They did NOT care AT ALL. To them, it was just standard operating procedure. We will not be purchasing anything from Party City in the future. The staff at this store definitely needs trained on how to do their jobs.

Kim James and the Six Star Event team catered the Apple Blossom Young and Heart Dance and the…read moreimmediately following Queen's Dinner. This took prepping the room and preparing meals for almost 500 people in a single day and having to flip the room in only a couple of hours between events. In addition to serving wonderful food, and coordinating beautiful linens, Kim and her team were knowledgeable, professional, helpful, and accommodating despite our many last-minute requests! The committees received multiple compliments on how well and smoothly the events ran. We could not have done it without them!

I want to thank the ladies of Six Star Catering for a spectacular array of food and outstanding…read moreservice at our bridal shower yesterday. They were at my home two hours before the party and prepared a wonderful feast exactly as I could have imagined. Everything was fresh and delicious. I would recommend their service to anyone hosting an event. Thanks again, ladies! . #allthebesteats!

There was one very sweet, dark-haired associate who was incredibly supportive and helpful--she…read moretruly stood out, I would give her 5 stars. However, the general manager was a different story. While on the phone addressing an issue, she displayed rude and unprofessional behavior in front of customers. When the associate assisting me asked her a question, she made faces right in front of customers, rolling her eyes and while addressing a customer concern on the phone. As a store operator, this kind of disrespectful conduct is unacceptable.

The manager was so nice and helped me with my balloon needs. They walked me through the process and…read moredifferent options. They had bouquets premade and it made my life so much easier on a busy week night! Ill be back for my next party

First of all i cannot believe we have something this beautiful in our area! This is balloons…read moreheaven! Decorations and everything is there! Jones helped us out and was very patient on helping us with the prices and he even decorated the balloons so beautifully! He is very informative and very helpful. He asked us right away if we need help. I am a fan of wonderful, beautiful decorations! And if you need party supplies this is your place! Check them out! They are in the little corner next to the Naz and tobacco place in the burtonsville town center! Definitely will recommend!

The customer service from the owner is subpar and not attentive enough. This does not reflect the…read morestaff, who do a good job.

I needed a couple of long tables for an event today and Googled "table rental". The Party Place…read morewas one of the options. Online, I reserved and paid for a couple of tables. Showed up this morning at the store and the tables (which were in good condition) were ready. The person waiting on me (I think the owner) helped bring them and put them in my car. Price for the daily rental (pick up today and return tomorrow) was very reasonable. My event was short, so I returned the items this afternoon. Smooth process. Highly recommend for equipment rentals. Had an opportunity to walk around the small store, which has a supply of party items, cards and lots of balloons. Will very likely shop here in the future for my rental and party needs.

A hidden meal in the party store circuit!!! I was hesitant but they had exactly what I needed and…read moremore!!

DO NOT ORDER FROM THIS SITE I wish I would have read these…read moreother posts before I ordered. I ordered my boards as a surprise for my husband for Christmas. he is in the army and does not have that much leave for the holidays because of his job. I ordered the boards in November thinking I would have them in plenty of time. They finally are delivered on 12/23/13 and the boxes look like they were put through a tornado. I did not have time to open the boxes and get everything re-wrapped for Christmas so I left them as they are. On Christmas morning my husband opened them and a set of bags were missing. I immediately contact the company and now it has been three months of an ongoing battle of promised bags and gift certificates. I have now taken it to the better business bureau and a local news station since I am in NC. This company is a joke.

Can I give this company negative stars???…read more DO NOT ORDER FROM THIS "Company". It is a kid working out of a warehouse who will steal your money. I don't understand how he has not been caught yet- he needs to be taught a lesson! Like everyone else, I ordered months in advance and NEVER received anything. He took my money and never responded to ANYTHING. I would also highly recommend writing a review on ripoffreport.com. Luckily my bank was able to refund my money and are currently investigating him. The only response we were ever able to get was from John Mikulec's father, Tony Mikulec at tmikulec2@gmail.com - please email him so that hopefully all of these complaints sent to his father will get this kid to stop this FRAUD of a company.

"The best party shop ever," said my nine-year-old daughter after leaving Party Warehouse in Silver…read moreSpring's Lyttonsville. Matching the area, it's inside an industrial building with a small parking lot out front. Walk inside and staff are super helpful. There are aisles and aisles of themed party supplies, party favors, candy, costumes, and balloons. We spent an hour inside looking at everything and left with a face painting kit, balloons, and a stuffed animal.

Great products, prices and customer service. Would shop here again. The employees were very…read moreknowledgeable and friendly and the knew where everything inside the establishment was located.

I had to share our recent visit to this store. First of all the store is in immaculate condition…read more You can really tell the employees take pride in keeping this store neat and tidy. We had looked all around for a certain item my daughter needed for a birthday party. The manager I think her name was Kristie was especially nice and helped us find what she needed. Although they didn't have the exact item we wanted she pointed us to something that worked for us just as well. My daughter is autistic and doesn't do well in public but the manager made her feel like she was in charge and she opened right up to her. My only gripe about the store... why in the world don't they sell greeting cards?

We always use Party City for our kids' birthday decorations, but my most recent experience inspired…read moreme to write a Yelp review. On the day of my daughter's family party I rushed to Party City to pick up her balloons to surprise her when she got home from preschool. I was trying to carry too many things in from the car and I kid you not I watched in horror as the big bouquet of Paw Patrol balloons flew into the air! I called Party City in a panic and asked if they could rush a new order. They immediately inflated a replacement and wouldn't let us pay. I would've paid double. My daughter was SO happy to see balloons on her chair when she got home:) In addition to great customer service, Party City has quality products and big selection. Balloons stay inflated much longer than expected. Returns from both in-store and online purchases are easy. Parking at this location is great and a visit can be combined with grocery shopping at Lidl or Giant, the Dollar Store, and a Starbucks/Dunkin treat. I also love the selection of items for non-party occasions. I get single lollipops/candy for stocking stuffers, paper table cloths for holidays that kids can color, and window clings for holiday decor.

Rude We walked in…read moreat 5:40 and we knew it was about to close but when we walked in we weren't greet with a hello we were greeted with "we are closed" and I said on you close at 6 yes I understand that but you should not greet someone with we are closed when I still have 20 min and someone else in the store you aren't rushing to leave Do better The greeting should've been "hello and welcome you have about 20 min until close let us know if you have any questions I will note we ordered 22 balloons and were out by 5:52 PM.

This was my first experience with this chain. Prior to this visit, I had no idea this existed. This…read moreis not a prominent brand in the state of Maryland. But it was a happy discover on my end. I feel this is a mix of Five Below and Dollar Tree. They have some pretty spectacular items under one roof. Some items that you would find in major national big box chains, but at a much cheaper price. Much like the two I named prior, you have no idea what you are in for until you start exploring the shelves. I came in here because I needed to grab a few things to round out my holiday gifts. I went up and down just about every aisle, but I kind of stuck close to toys and craft sections in this store. Once I selected the items I thought would fulfill my needs I made my way to the register area. I think I was confused a bit when it came to this. It looks like a customer service desk, a deserted one. In fact, I don't remember seeing a single employee in here, ever. With that, this is basically a self service store and you have to scan yourself out. Which isn't always bad.

From the owner: pOpshelf Hagerstown offers an assortment of home goods, seasonal items, beauty products, arts &…read morecrafts, toys, food & more.