Great company to do business with! Community support! Quick process and friendly staff! Worth giving a call for inflatable needs.

Fantastic company to work with Had a few issues that really were my fault for being new to the event planning world. They addressed my mistakes, went WAY above and beyond and we had an amazing, near perfect event! HIGHLY recommend! Thanks Jefferson Rentals and team! read more

I loved working with Jefferson Rentals and will use them again for other parties. At first I was just going to rent tables, chairs, and a restroom, but then added a tent. They worked with me to make sure I had all the information I needed and that I would like all the choices I was making since I didn't go to their showroom to look at anything. I love that you can text them with questions and they get back to you quickly. The delivery and set up couldn't have been better, especially because we were having the wedding on a private farm, so not a typical setup. The team was fun, kind, professional, and knocked it out of the park. They made expectations for me very clear and everything was great. I can't wait to use them again for other parties! read more

This place is what the rental equipment experience should be! I rented a de thatcher and aerator for the weekend. Everything was done over the phone and email. Easy pickup, explanation, etc. These machines are in such great shape, a child can pull start them. All jokes aside, every time I needed to start one, it started on the first crank. Pretty unbelievable in my opinion. I will definitely do business with them again. read more

Easy rental for tiller/cultivator. Paperwork fast and easy to sign off. I really recommend this place for any machine rentals. read more

Logan Dunbar was the most professional and helpful person I have ever worked with! He made renting party equipment easy. It started with a bounce house for my grandson, but because Logan has been with Jefferson Rentals for some time, he asked all the appropriate questions. I soon realized I didn't have enough chairs for guests, and he set me up with the white indoor/outdoor garden chairs, which were easily set up both inside and outside on our patio. Thank you, Logan! We will be returning customers, for sure!!! read more

Jefferson Rentals - My grandson loved it!! - Party Equipment Rentals Near Me - Kearneysville, West Virginia

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Extremely satisfied with the services, rentals and overall experience with Jefferson! Everystep of the way I felt confident that I contacted the right company. I planned a baby shower from North Carolina for my daughter in Purcellville, Va and I was prayerful it would work out since my daughter has used them before. And it did! I could not have been happier with the tables, chairs and linen we rented. Thanks for everything and I will call you again for the next event! read more

Jefferson Rentals - Chairs, tables, linen - Party Equipment Rentals Near Me - Kearneysville, West Virginia

The gal that does the bookings is what customer service looks like. Always ready to help. The equipment is always in good working order. Delivery drivers always courteous. read more

Good service makes a difference. I've rented equipment from here for many years and the experience seems to get better each year. Upbeat customer interactions, clear communications, and clean, properly-functioning equipment are hallmarks of this operation. read more

I've worked for an equipment rental company for 5 years now and used Jefferson Rentals for their event equipment for my wedding. There are so many wonderful things I could say about my entire process through using Jefferson Rentals. So extremely professional, knowledgeable and helpful from start to finish. Chelsea, Tori, PJ and Scott were there for my wife and I from start to finish. Every phone call, email, text, site visit was nothing but professional and extremely helpful. I will recommend EVERYONE I know who is having an event to use them. The install staff was incredible as well, they worked diligently to put our tent up and to take it down. If you are having an event, please use this wonderful company/staff. They are absolutely worth every penny. -Kyle read more

Recently rented a dog fence installer. Awesome customer service. We did have one issue with equipment possibly user error unsure but technician was on site quickly within 20 minutes and stayed with us for a little bit to make sure it was working properly. Would recommend this place to anyone outstanding customer service from the front desk to technicians. Also have purchased STIHL trimmer, blower, and pressure washer within the last 3 months. Lots of dealers but none with this level of customer service. John read more

This is the only place I will go for equipment rentals. Their professionalism, and kindness are unmatched. Great people, quality equip and fair prices. If all that was not enough, I rented some equipment today and found out that they cancelled their 10th anniv party on Sat due to the Coronavirus. They used their budget for the party to buy and assemble meals for kids in need during this nat'l emergency. A class act all around. Please support this business that supports our community! read more

Rented a large stump grinder from Jefferson. Great service, answered all my questions. I got through several stumps, had a problem with the grinder. Called them. They sent a tech right out, picked it up. Dropped another off the next morning. No questions asked. Was good working with them, the staff was friendly, informative and took care of things quickly. I would definitely do business with them again. read more

Jefferson Rentals - The stump grinder. - Party Equipment Rentals Near Me - Kearneysville, West Virginia

I have used this company many times since I moved to Charles Town. They have always provided whatever I needed from mowers to cut my grass to tables for my daughters wedding. I recommend them highly. read more

Sent in an inquiry via their web based fill-in form for a piece of equipment. Got a text message on the 2nd day after the inquiry which was not an answer at all. When I sent in a serious response, I received a flippant response, . "Good Luck in finding the equipment needed." to which I replied, . "Thank You. to which they replied, You're welcome!" I would not take these people too seriously, and suspect some of the glowing reviews may possibly have been, well, shall we say, from questionable sources? Who knows? From my vantage point it was a bizarre response to a serious business related inquiry, and worse, it was then followed up by a flippant flip-off. read more

I rented a 2 stall restroom trailer for my backyard wedding, and pick up and drop off were a breeze! I did need to purchase more gas as we used this during my rehearsal dinner as well, but all in all, great bathrooms! read more

Jefferson rentals was an excellent company for our Halloween Party! They texted to let me know they were on their way and even reminded me that my gate was open as they left from picking it up! They were very professional and the equipment was top quality. I highly recommend! read more

Jefferson Rentals - The combo bounce castle - Party Equipment Rentals Near Me - Kearneysville, West Virginia

I planned for months to rent a skid loader from these people. It was supposed to be delivered Saturday morning, September 3, 2022 before 9AM. They were suppose to call me Saturday morning before it was delivered so I could meet the driver and I could learn about the machine and answer my questions. I am sitting in my house on Saturday morning waiting for the call that the machine is on its way. I decide to go outside and I find the skid loader parked up against my truck so I can not move my truck. The machine has no instructions with it. I have no idea when it was delivered because everything was planned for Saturday morning. I called to complain that it was supposed to be delivered Saturday morning like the contract stated and everything was planned for Saturday. They did not want to listen to me as I told them it was suppose to be delivered Saturday and they were to call me so I could meet the delivery driver and get instructions on how to operate it. They provided no instructions on how to operate it. They parked it against my truck so I did not want to start it up and run the bucket into my truck. I told them I did not want to do business will such an incompetent business that did not follow the plans we had agreed upon. I told them to come get the machine since they screwed up all my plans for using the skid loader. They are trying to charge me delivery and pickup fees. I will talk to my credit card company to try and stop this. I had everything worked out with them I thought in writing when to delver the machine to meet my situation and they screwed it up. Do not trust these people as they will not follow instructions, and then they are ripping me off charging me a delivery and pickup fee for their incompetence. If I could leave no stars I would. read more

We were extremely happy with our choice of Jefferson Rentals for our niece's wedding. Since we were not from the area we consulted by phone. And the representatives were friendly and very knowledgeable . When it was time for delivery of chairs, tent Etc....the workers -Willie, Carlos and Abdid were exceptional. And an extra shout out to them when there was an arch that needed delivered the next day. So to them, and Julia ,Jennifer and Chelsea and Scott thank you very much in helping the day go smoothly for the bride and groom. ( and Me the coordinating aunt, especially!) read more

We contacted them late November 2015 to rent a tent and all the accompanying items for our wedding at the end of April 2016. The reservation process was super easy and the staff was super helpful.... Until.. The day before the set up day (3 days before the wedding) we got a call saying that the linens we ordered were discontinued... Oh no!! This is where David and his team took over. He made sure that we were satisfied with everything... From our replacement linens, to the setup, to the placement of the drapes on the tent. I would never hope that something goes wrong to "get something for free" but what was missed was far made up for by the whole team. David was wonderful to work with, and Anthony was super helpful in the set up of ALL of our rented items. Thank you so much for turning a possible negative situation into the best wedding that we could have even imagined!! read more

Jefferson Rentals - Party Equipment Rentals Near Me - Kearneysville, West Virginia

Jefferson Rentals provided services for my wedding. I ordered 140 white garden chairs, and multiple styles of linens. Everything was delivered early on Friday for our Saturday event, which allowed us plenty of time to get started on decorating and setting up. We received 160 chairs instead of 140. This would seem like a good thing, but in our situation, we had to handle and store an extra 20 chairs, which was a bit of a hassle--especially in 90+ degree weather. I did, however, appreciate the company working with me on canceling our dance floor rental. We decided we did not need the dance floor about 1-2 weeks prior to the event. I called to cancel, and was told that unless they can book the dancefloor at another event that day, i would have to pay the total cost. I was then told I'd receive a call from "the manager" the following day. I called them back the next day to check the status of everything and the associate said the dancefloor had been removed from the invoice entirely. With the stress of all of the various costs of the wedding, this was a great relief. Thanks again! read more

I reserved a tent for my daughters graduation and sent an email about how impressed I was with their customer service. My husbands employees picked up the tent and raved about how impressed they were with the customer service and process. My husband return the tent and again, raved!! about how impressed he was with their customer service. Our party guests asked several times about where we got such a nice tent. I am not easily impressed as I deal with rental companies in NOVA regularly for my job and it's always disappointing. I cannot say enough about the price, product and most importantly the staff (Nikki and Kiersten)...amazing!! read more

Managers have great customer service and responded to my call promptly and with a great attitude.

Wow these guys are great. Look no further. Dave and his team were so efficient and worked incredibly hard as the wedding we just had for my daughter on May 14th had very dicey weather. Last minute we needed to add tents, side walls and heaters and they just pulled it together so quickly and efficiently I was stunned. Absolutely fantastic service, extremely reasonable prices and I can't recommend them highly enough. Straightforward, honest and efficient. A+ service and teamwork. If I could give a higher rating on Yelp I would. Thanks to all of you. Vanessa. read more

Amazing customer service! Love the new location. I rented a Bobcat mini Excavator for the weekend. The prices were reasonable and no hassles. I will come back again when I need some equipment. read more

We rented tables and chairs for a backyard wedding and made a down payment. Due to a better venue opening up, we cancelled the tables and chairs and expected a full refund of our original payment. We were never told the payment was non-refundable and we cancelled 38 days before the wedding date. The manager was completely uncooperative, and rude. He had no signed contract of the deal and refused to give us a refund. As a manager, it is your job to make sure your employees are making all customers aware of a non-refundable charge. It is also the managers job to get a signed contract before any non-refundable transaction. It is simply a human matter of doing what is right. With no legal grounds, he had no right to take that money and do nothing to help us during this special time of our lives, nonetheless. To this day, we have recieved no service from the company at all or check refunding our money. Our wedding was over a month ago. read more

I rented a large white party tent in July 2013 that was dirty and full of ants! It was a big job to clean this tent bc it was so large (and heavy). When I called JR to tell them the condition of the tent- their response was Happy July 4! I could not believe it! Unfortunately, they don't have much competition- if any- in the party rental department. I would suggest looking over their stuff before leaving with it. Good luck with that party! read more

These folks stopped everything to help me with my chainsaw repair. That was above & beyond the call of duty during this lunch hour. Wow! I came in with a chainsaw that wasn't running and left 15 minutes later with a chainsaw in perfect running order. Thanks Jefferson Rentals. read more

Dave=lawsuit. Had to seek a lawyer dealing with this company. Management is immature and doesn't care about you as the consumer what's so ever. read more

Excellent service. Easy to make a yard tool reservation and they even helped me out by brining it to and from my house since it was larger than anticipated and we couldn't fit it in the car. Frank was a huge help. read more