We went with McShane & Associates several years ago . This company did good things for our community - the communication was there and our subdivisions looked really nice , but Mr McShane sold his company out from under us - failed to tell anyone what was going on- kept this gigantic change on the "down low ." The new company is an EPIC FAIL on all fronts , "Hinkey" business practices and is located on the WEST coast ! Cannot speak with anyone !! Stay away from AAM- the company Mr McShane sold to . ( always find of McShane , never saw this game coming !!! read more

I have to interact with this company because they are the management company of our association. Earlier today the property manager explicitly refused to answer my reasonable questions. It is unfortunate that our association hired this management company. read more

McShane is a poor excuse for a management company! This company operates on an incompetent, biased, impolitic, impractical, and inefficient model that violates the civil rights of homeowners forced to deal with them. If you present a work order asking for A, they will respond with B which does not address the issue. They are very good at avoiding the handling of any problem a homeowner presents. Their go-to response is that the problem is not covered and the homeowner should refer to the Bylaws. In the meantime, you are left with unresolved problems that will have to be handled out-of-pocket if you value your home and want the job done correctly while you pay exorbitantly high HOA fees that pays the costs of McShane's mismanagement. There should be a law against property management companies who allow properties to deteriorate because they refuse to adequately manage problems. This company pretends and presents a false image of being effective by doing a subpar job that makes most people think they are doing something. They contract with companies and contractors who may or may not be competent. Unless you want to pay out-of-pocket it would be difficult to receive second opinions from more qualified contractors. A few of the contractors have stated that McShane does not always pay them to do a fully effective job that will resolve the problem. McShane pays for contractors to skimp and do the bare minimum which means homeowners receive mediocre services. If you pull back layers, you will see an abundance of mismanagement and complete disregard for maintaining properties at the highest level. They have no intentions of doing a superb job because it would decrease the money they are making from their mismanagement of properties. read more

Our condo association recently switched from a minus 10 rated company to McShane. We went from "I don't need to talk to you" to "How can I help you?". Imagine, going from mean and nasty to nice! Awesome! read more

Arrogant mgt co would be a better name. You can not get an answer to a time sensitive question. I know in my condo complex they are doing road work that will block me in. I need to know when? A worker told me about this and said early the 1rst week of May. They added you will not be able to get out 1 night. Which one, you can not get anything out of this Mgt company but transfers to voicemails, It is Ok though I will drive out the grass area to the public road if I am blocked in read more

McShane took over our condo association when our old association went out of the condo management business. We needed a dedicated manager who could assist us in locating vendors to maintain our premises. We had a few vendors but needed more. We conducted a street paving project and retaining wall project during the first year. Each went smoothly and was under budget. This is our third year with McShane. We are very happy with their Condo Management performance. Thanks McShane read more

Horrible company! This is a fairly new management company of Meadowbrook Townhomes . What a novel idea of operating a business is by assessing outrageous fees to the homeowners. They don't know what they're doing! read more

McShane & Associates - They spanked the monkey, screwed the pooch, shot the wad and blew the budget! - Property Management Near Me - West Bloomfield, Michigan

After experiencing four other property management firms, our association hired McShane and Associates - and what a difference they made. Our grounds have never looked so good, the maintenance of the common elements is impeccable and the entire staff is pleasant and knowledgeable. I would highly recommend them to any condominium association in search of their next property manager. read more

In my opinion, they are the worst management company. After we signed on with them, some residents discovered other associations had broken their contract with them because they were dissatisfied with their service. read more

Poor service is the only thing you can count on from this company. They are uninformed and by the time they respond to you.....you've probably taken care of the issue already. I WOULD NOT RECOMMEND THEM! \ VM read more

Just purchased a place in a community they manage, and sadly the response has been very poor. No returned emails or phone calls to voice mails left with their staff...you get one chance to make a first impression, and this one has been unprofessional. read more

The personnel are very rough in this company. I paid my HOA fees less $25, which is the early payment credit. They said I am disqualified for it for some reason. They keep charging me late fees $25 every month while the dispute is going on. Also they are not willing to make any compromises. The only way I can do now is to sue them in a small court. read more

Terrible communication and bad service. They gave us indifferent and negative phone/email treatment. They don't answer the phone, they don't answer the email in a timely manner and just charge additional fee without notice. Be careful to deal with this company. read more

Absolutely horrible property management company. Extremely rude, overpriced, and will flat out not even get back to you about anything. They do not care about the people living in their properties. If you are considering buying or renting in a property that they manage, please reconsider and do not do it. Avoid this company's properties at all costs. I have delt with many condominium associations and they are hands down the worst. How they are still in business I have no idea. read more

McShane & Associates has turned our community, Meadowbrook Townhomes, around for the better and "righted the ship"! In less than a year, much needed building repairs and painting has been completed. Roads, walkways, porches and steps have been repaired or replaced, sump pumps in 177 units were inspected and 55 non-working pumps were replaced, and this is just the beginning of bringing the level up from what it was when managed by the previous management company. The community was in severe disrepair and required the experience and expertise of McShane & Associates. We just had our best Co-owner Annual meeting we have ever had since the community first opened 15 years ago. A wise decision was made to change management companies! read more

This organization gives you the run around and passes the buck with its mismanagement. You need to be firm with them (especially Lloyd); otherwise they will blow you off. One time I called for a leaky gutter and the person wanted to know if water was coming inside the condo; otherwise McShane would not cover it. I politely told them its their responsibility; either come and fix it or I will fix it and bill them myself with a court order. Some of the contractors they use are unreliable with very poor service and workmanship. They have no problem collecting the monthly dues, but when you need service that is when my problems began. Simple insurance claims and restoration work turned into a nightmare. Some contractors claimed to finish the work and get paid, yet no work was ever completed. When you complain to Lloyd, he responds that everyone is on the honor system and that the condos are old built in the 1970's. Don't be surprised when McShane tells the rubber-stamp board to authorize a one-time assessment to cover their greedy inflated budget. Why are they paying so much money to the BBB for their rating ? http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843 Why is this company using illegal immigrants for their lawn care service? It is bad enough they take advantage of these workers, yet they can not give them proper safety gear like ear protection. read more