The guys were likable, but not careful with my heirloom furniture. They ended up with lots of…read morescars and scratches that were not there before the move. I know the furniture was heavy and not easy to transport upstairs, but I saw them make simple, careless mistakes like lay a mirror, with sharp metal brackets on the back, bracket side down on an end table. The end table had a few scratches already, but nothing like what they ended up with after the move. It would of been a lot easier for them if the had taken the drawers out, and been supplied with the right equipment from the company. When I booked the move, the guy on the phone was not upfront with all the extra fees and charges. So, that was a bit of a surprise. Then, after I had paid for the agreed amount of work, the driver slipped in an extra $180.xx charge. I was refunded that charge and the guy was reprimanded. Just be sure to check. He was also the same guy who drove over my rock wall, knocking it down, after I specifically warned him not to.

They sent 3-20 something's that threw trash ALL OVER my home wrapping furniture. Overcharged…read morebecause they took WAY TOO LONG to load the truck. Then held our houseful of furniture for RANSOM!!!!, to move it 2 miles into a storage unit. Then they didn't even pack the unit from the back forward. They left a huge hole behind the furniture. Just blank space. Pay or what? I went and had a meeting with the manager and point blank asked him if this is how he would treat his mother? No answer. Sorry fo

Love these guys‼ Friendly, efficient and always available to…read morehelp Reasonable and on time Felt that they were a great value Did exactly as we asked Went above and beyond

We hired Muscle Movers for a local in-town move. The move itself was fine. The crew handled the job…read moreaccurately. They got everything from point A to point B without major problems. I paid by Zelle through our bank and received confirmation texts from the bank that the transfer had been sent. Within three minutes of completing the transaction I received a phone call from someone at the moving company. From the first moment the tone was aggressive and accusatory. He insisted the payment had not come through and said I would need to provide a debit card instead. I explained that the money had already left our account and sent the bank confirmation texts, including the initial authorization prompt. He then told me that the bank does not send texts. He continued in the same manner. I provided a reference number. He still continued. Only after I sent a screenshot from the bank app showing the funds had been withdrawn and the payment was processing did he calm down. I understand a small business needs to confirm that payment has cleared. The immediate assumption of bad faith and the persistently rude manner, even after multiple forms of proof were provided, were unnecessary and unprofessional. The moving work was acceptable. The handling of this follow-up call was not.

For the second time in 2-1/2 years, we called on Big Orange Moving to handle all our household…read morebelongings. This time we had them load out of our longterm storage in Knoxville and into our newly completed home in Bean Station, TN. It was a long day with two trucks and four guys required for the move. Approximately 8-1/2 hours following the truck arrivals at Central Karns Storage, they pulled out of our driveway empty and exhausted. Dalton, Terrell, Liston and Gage did an excellent and careful job of loading and unloading everything for our 3 bedroom house. They took direction for placement of the stuff with a smile and were very courteous throughout the day. Thank you! And, if we should ever find ourselves in need again, Big Orange Moving would definitely get the call. We will not hesitate to recommend Big Orange Moving to our friends.

We hired Big Orange Moving to move our belongings from 2 pods which were delivered into a storage…read moreunit we rented. They were prompt, extremely courteous and very quick yet efficient. Our guys- Reese, AJ and David were awesome the entire time. We can't say enough about how great they were. When I first put in the request for the job, Ken responded quickly, but so did the other companies. Big Orange had great rates and explained that if we hired a 3rd mover it would reduce our costs in the long run. Ken was very respectful and I appreciate him explaining the cost savings. My husband and I highly recommend this company. We will be hiring them again once our house is built and we move these same belongings to our new home.

They responded so quickly to a request for a quote. Stephen was great to work with. Sebastian…read moreMoving completed the move from a one bedroom apartment to a two bedroom apartment in the same complex. The finished early, took great care in handling our furniture. Would highly recommended then and the price was outstanding.

On time, polite, efficient, careful, quote was spot on. Packed a pod in short order. Will…read moredefinitely use them for the unpack.

Hands Down most professional movers I have ever used. I have used them 4 times and would recommend…read morethem to anyone that is moving. Now some people have told me they are higher than other companies and some people have told me they are lower than others, I guess that just varies on who you are considering to move you. My question to you is, "how valuable are your belongings?" If you don't care about having furniture dented, scratched, etc. then by all means please use another company because this is not a company that damages your things. In my moving past I have had movers: drink on the job, steal some of my possessions, and dent furniture. There is no riff raff at this company & it is a locally owned company. If you find yourself moving in the near future give them a call and see when they can accommodate your move. I have never trusted movers as much as I do with this company & I won't use anyone but these guys! I hope your experiences are just as enjoyable as mine have been. Cheers & Enjoy & Support your local businesses!!

We have used them for three long distance moves - from Florida to Knoxville and from Knoxville to…read moreIllinois, and again from Knoxville to Illinois when my husband joined me 10 months later. The crew is hard working, friendly and polite. Poor guys unloaded a huge truckload in bitterly cold January weather, taking turns warming up in their truck, and I never heard a complaint. The owner was very attentive and accommodating, providing packing paper and used boxes since I was packing myself the second move. I highly recommend this company!

Kristi came to my house and cleaned out and organized all my closets and garage and she also…read morepainted the entire inside of my house including trim, she did an excellent job I couldn't have been happier! Kristi gets 5 stars from me!

From the owner: Reclaim Your Space LLC provides unparalleled services to business and home owners. From simple…read moreorganization to completely packing up your move and unpacking in your new location. Move-in or move-out cleaning. Reclaim Your Space LLC will also prepare your home for the real estate market or clean and paint your rental house for the next new tenants.

Seriously the best group of guys. Fast, efficient, friendly and knew what they were doing. Couldn't…read morerecommend enough. Top notch.

I had a great experience with my move. They came at the time frame given. They were quick,…read morefriendly, and efficient. Took care of my valuables like it was their own. As someone who has moved 4 times last year all myself- safe to say this was a breath of fresh air.

I would highly recommend UPack as it simplifies the moving process, particularly cross country…read moremoves. With me loading in constant rain in Tennessee to unloading in constant snow in Colorado, I felt secure with the UPack crate's sturdy build, and ABF was accurate with their delivery and pickup ranges. Of course YMMV depending on the people involved and the circumstances, but having two crates delivered at an apartment complex in Tennessee to take up two parking spaces on a Friday to have time to load over the weekend was helpful. Realizing I had to much for two crates I made a combination of UPack shipping one crate and storing the rest of my stuff for a future saving nearly $1000 to not ship items that wouldn't be a priority. When one crate arrived in snowy Colorado at 9:30am Monday, I had plenty of time to unload that day(Having only boxes is the best use for me) for them to pick it back up on Tuesday morning without my involvement. Moving isn't fun, but having flexibility makes it bearable! I will definitely look into the trailer for larger moves.

From the beginning to the end, from Tennessee to Minneapolis, U-Pack was professional and easy to…read morecommunicate with, especially in the beginning, when I didn't know how things work. We used 2 relo cubes, and I one cube delivered at a time due to limited space. Cube drop off and pick up went smoothly.

Horrible experience. He definitely did not have an experienced crew. Mostly teenagers that had no…read moreclue what they were doing. They were smoking in the truck all around our items. I asked him politely to not smoke around our things, and he got angry I would ask such a question. He was always very angry anytime I'd ask him anything. While unpacking I had a lot of broken items. I could say more, but I'll keep it at that. I don't recommend this company.

They dropped my dresser, damaged my lamp that was one of a kind, his abstract and angry outbursts…read morewere so unpredictable and so unsettling that I had to call the sheriff's dept. and then instead of paying for his damages, whether they were accidents or not, he took off in the dark without bringing the contract to me to sign. He even disclosed my personal information regarding where I was moving to the neighbors. Not knowing if there was a reason or not of why I didn't tell them myself. And there was definitely a reason. He showed up with a 17 year old young man and an 18 year old young lady who obviously didn't have much if any experience at all in being a professional mover.