I had an excellent experience thanks to Dillon, the manager here. I came in with an engine light on…read moreand was honestly stressed, but Dillon took the time to explain what was going on, answered all my questions, and made sure I felt taken care of through the whole process. He was so professional, knowledgeable, and genuinely kind. My car was handled with care, and I never felt rushed or talked down to. It's rare to find an auto shop where you feel both confident and comfortable, and this one helped me feel so at ease. Highly recommend working with Dillon if you're coming in. I will be coming back for any future car concerns.

Number one your service advisor is very smug ...Charging $300 an hour is Ludacris, especially in…read moretoday's economy. $155 for an oil change on a Honda Civic is crazy. I will be taking my car to Centerville radiator for any repairs on my car and oil change from now on. Ken is extremely fair on his prices. He's not trying to gouge you.

This operation is a gem. I have used them for several years. They have always been honest, well…read morepriced and knowledgeable. I recently had a software problem with my car. Terry solved the problem on surprisingly short notice. Highly recommended. Much less expensive than my previous Honda dealer.

Charged me over 7000$ and did not fix my car. Jumped the Timing and I had to get a new Engine…read more Complete waste of money and time. They tried to charge me 12,000$ on top of the 7000$ I paid them for the new motor. Took my car out of here and would highly recommend people to stay away from this shop. Thanks for nothing Ben.

Amazing! I got quoted a price and they had the part in stock. I originally had an appointment but…read morehad an emergency pop up. When I contacted them about it, they were extremely helpful and said they would keep it in stock until I am able to come over. I was able to (finally) go and the team was amazing. Took my car right away and took no time to fix my issue! They stuck true to their word on the pricing. Another plus, they are open much later than other shops. So this works great for people who work the normal 9-5 shifts. Would recommend and come back again for anything car related!

Was rear ended and sandwiched in between two cars. Adam repaired my car and it looks better than it…read moredid before the accident. He went above and beyond fixing extra damage and even cleaned my car and got the repairs done earlier than we expected.

I am continuing to count my blessings to have found this professional Auto Center…read more The level of customer service and care about what is best for my car is outstanding. Sal continues to surprise my expectations by suggesting his best professional advice for my car. I feel listened to, explained to, and given the best service in California. There's no service like Fremont Auto Center!

Pulled up and off the back met the owner Sal - shook hands and then met with assistant Rick. Both…read morewere awesome. As I was waiting to hand over my keys and let them go to work on my car, I met a long time customer there. She said she'd been going here for years and Sal was the best. Trustworthy and very honest. I took her word for it and I'm glad I did. Since losing my mechanic Jesse (Treds in Hayward) I was extremely scared of finding another mechanic as honest as Jesse. But I think I found him here at the Fremont Auto Center. They took a look at my car and was able to find out the reason for the engine light glaring back at me as I drove my car :) They told me what and why I needed a certain part. They talked to me not at me and I loved that. If you're a woman and you need an honest mechanic - try Sal from Fremont Auto

Good and dependable mechanics. Well worth the price. I have 2009 model Toyota and a Nissan. High…read moremilage and old cars. But they keep em running smooth.

The mechanic Javier wasted my time on multiple occasions even though I would provide the best…read morecommunication to not make it a rushed inconvenience job. When I was trying to pre arrange to bring in my car to get checked on he wanted to have it there on his time and not mine. Once I agreed to his time and date he acted like he gave into what I needed he asked why I showed up that day and claimed he agreed to Monday. But I'm a very meticulous person I had Friday on my calendar he even made a comment for me to uber to work bc I said It would be an issue to bring on a work day and a non issue on my free day. When he finally got the part for my car he waited until I showed up to tell me the part didn't work out. So he left it in when I asked why he didn't simply communicate with me and put my old part back in he said it was too much or double the work. Then later proceeds to call me to say he needs the car back to take out the part and put my old part back because he needed to return the part. Very strange bc he could've saved both of us some time just doing it then and there. When I asked for my money back he said he was going to deduct 100$ for the "work" but I don't think it's just taking in consideration that my car was not fixed. He ordered another part and claimed it arrived broken so I'll just take it to Honda and pay whatever their fee is to get it done correctly. He also refused to give me any invoices / itemized receipt for the parts / work being done. Saying it would've been more to write it up in the shop meaning I don't know if I'm being charged accordingly or overcharged.

This place isn't about being new-fangled or modernizing. It's just good, honest, hard work…read more Definitely a small enterprise, but it's an enduring company. The same man has owned it for nearly twenty years, and takes care of all levels, whether doing the actual precision machining by his own hand or negotiating with other businesses. Once you're a customer, you stay with the company. Excellent work, with no mistakes tolerated.