I have a newborn who was twitching. My mom called to schedule an appointment as we were concerned…read morethat it may have been seizures. My mom was told to take a video when it occurs and call back to schedule an appointment then. My son was not even two months. Thereafter, my newborn had an appointment last week to have his 2 months shots. The appointment was scheduled for 1:40 PM. We arrived at 1:50 PM to be told that my son could not be seen because we were late. I called my mom who asked about the 15 minutes window from time of appointment. My mom was told that they tell patients to come 15-20 minutes prior to their appointment which is the window. That was not their policy. We did not receive service for my newborn. I will never go back there as they clearly did not want to provide our newborn service and we were treated differently. Highly disappointed and concerned about the disparate treatment received.

Dr. Hicks at Internal Medicine and Pediatric Associates has been the primary doctor for my wife and…read moreI for about a decade. He is a board-certified internist and pediatrician. It may seem odd that a couple who has no kids go to a clinic with "pediatric" in the name, but they serve children and adults (in fact, they have a children's entrance and an adult entrance). I was referred to IMPA by my cardiologist after I told her how disappointed I was with the bedside manner and lazy diagnoses of the last THREE primary care doctors I had (from different health systems). Unlike the others, Dr. Hicks has always gone the extra mile to truly find out what's going on with my body, which is invaluable to me as I have a complicated medical history. He is very easy to talk to, he listens and takes notes, and has a warm bedside manner. The staff have always been professional and caring when I've gone there. The doctors' schedules tend to be pretty booked up, but they've always made the time to see us if we have a immediate health need. They also have an online Patient Portal that I can log into to see my lab results, next appointment, etc. I wholeheartedly recommend this clinic and any of the doctors for premium quality care. (I feel that the 1-star review below is unwarranted. The clinic does have a sign that states that they are closed for the lunch hour on Fridays. This isn't an issue for people who have appointments. If it is an issue for someone, then there are plenty of walk-in clinics in the area.)

This clinic is the best specially that they are giving a good care for our supervised living…read morepersons at Angie's Lighthouse. We can say that our experience was amazing.

Parking is not so great. There is a garage, but if you can't climb hills or can't walk distances,…read morethis will be a challenge for you. Accessing the clinic is confusing. There is no clear marking or signage, inside the building when you walk in on the main level, which level the walk-in clinic is on. As an FYI, it's located on the lower level. I asked someone who worked in the building, what floor the clinic was located on and they told me the fifth floor. I take the elevator to the fifth floor and sign in and the receptionist is looking perplexed. I was asked did I have an appointment. I told her no and that I was told I didn't need an appointment for the walk-in clinic. She then tells me to go down the hall, to another elevator bank, take the elevator to the lower level and that's how you access the walk in clinic. I get to the receptionist at the actual walk in clinic and she asked me did I have an appointment. I told her that I did not and that I had spoken with someone on the phone who said I didn't need an appointment for this particular location at that particular time. She then tells me because they all of a sudden got crowded, that the next available appointment was two hours after the time that I arrive and that they weren't taking walk-ins. I told her this is not information that was given to me less than 15 minutes prior to me arriving. When I looked around the waiting room, there were two other people in the waiting room. She then asks would I like to fill out my paperwork since I was already there. I told her that I would and I did. I was seen by a nurse practitioner in a decent amount of time and I didn't have to stay for two hours. Why the two stars: Because what I was told on the phone and what I was told when I arrived were two different things and it was less than 15 minutes between the two. The receptionist was not exactly the most customer friendly person in the world. Within 12 hours of me going, I developed congestion after my initial with diagnosis and was refused a prescription for Mucinex D. Due to the backwards laws of Mississippi, you have to have a doctors prescription for medicines that contain pseudoephedrine due to the math addiction problem that everyone is having. Lastly, I give Baptist credit for having a clinic that you don't need an appointment for, but I would be mindful and cautious that if they do get busy, you will need an appointment and would just go ahead and call and make one, just to cover all of your bases.

Friendly and helpful staff! They didn't offer what I was looking for, but they where so kind to…read moreassist me with information to point me in the direction that I needed. Marcella was an absolute gem! I was able to find the service that I needed because of her! Thank you so much.

Well personally this is the BEST clinic I've been to in years. They had me locked in since my first…read moreappointment. The wait is never long. The ladies at the front desk are always nice and respectful. These ladies make me feel like family and makes my pregnancy probably more easier than it's supposed to be. Tens across the board I always suggest this place to people because honestly It gets no better than this.

This clinic is decent in my opinion. It takes a long time for the doctor to give feedback sometimes…read moreand every time I try to make it easier and use the patient portal, but my request are never looked at by anyone. That's the most frustrating part of it all. Sometimes when you have an appointment, you still have to wait, but everyone is polite form what I have experienced.

The very best GI doctor I've ever seen is Dr. Weeks with Baptist GI! Finally a doctor that listens!read more

pulmonary Procedure and follow up. Dr Rappia she cares for…read moreher patients! she waste no time to see what was going on with me the office visits have been great wait time is close to time of your appt the care you get from check in to check out !, all the personnel and nurses and Dr.Rappia are so supportive and nice. Great job to the staff!!

No one responds to a thing. Supposed to have called me 3 months ago on doing something other than…read moresticking a probe up my rear. They seem just want to do that instead of other options cause they can bill the insurance company more money.

Great staff. Usually short wait time in clinic. Address concerns and discuss options for treatmentread more

This is my first time here with my mom. It's such a beautiful building--the architect did a great…read morejob. It's also very well laid out, with signs directing you to the right areas. As I was walking, I noticed that they treat many health conditions, like Pulmonary, heart failure, and neurology. It doesn't matter what type of care you need; the doctors here are very knowledgeable in the latest medical care and technology field.