In all my years of living I have NEVER dealt with such an incompetent employee and she's one of…read moreyours - congrats! I left my first voice message on Thursday, June 25 at 12:29pm (noonish) to 262-246-2064. I was looking for a 2 bedroom with attached garage for Sept. 1. I work full time, make good money and have an excellent reputation. I asked to see a unit ASAP as I needed to make a decision about where to live in 6 days. I gave you over 120 hours notice. No response. I called Friday and Saturday (even stopped by to see if anyone was available and left another voice message saying I was there). No response. I finally got a text message from an employee at 9:07am on Monday saying she would be happy to schedule a tour. Once again, I reiterated that I needed to view a unit today (Monday) as I needed to make a decision by Tuesday evening. She responded by saying units in Sept require a 12 hr notice for residents in order to enter. (The month has NOTHING to do with the 12 hr notice, that applies to EVERY MONTH). I had made the original request over 120 hours PRIOR!! Not a typo. it was over 120 HOURS prior! No response. Nope, I did NOT receive any other confirmation or information for the rest of day on Monday. At 11:17am today (Tuesday, June 30) the Hunters RIdge employee texts me stating she needs a day's notice for me to view a unit. WHAT? I asked EVERY SINGLE TIME since last Thursday to view a unit and it's been 6 days (over 120 hrs) and she's telling me I need to give me a day's notice?! She tells me she can do it tomorrow (Wed. July 1) which she knows is too late because I've expressed the fact (in every voicemail and text message in the past 6 days) to her that my decision needs to be made today, which is why I gave 6 days' notice that I wanted to view a unit. Total shit show. Please hire competent people! Please hire competent managers who train employees on the responsibilities of their jobs. Please do better. You've now set the bar SO LOW it's impossible to not improve. Just showing up to work is an improvement or answering a request to rent a unit would be an improvement. The fact that I have gone through this much trouble to GIVE YOU MY MONEY and you still failed in your responsibilities provides me and other potential renters with a realistic expectation of how you would respond to any potential future maintenance requests.

Office staff and maintenance crew pretty awesome and expedient. Wood burning fireplace is pretty…read morenice, if you like that sort of thing. However, corporate maintenance is decades behind. They think outside maintenance and replacement of severely old or broken appliances are considered updates to your apartment. We were shown a very modern unit upon walk through and then shown a different (outdated) unit the week before move in when we were committed to the move. Was restricted to only 2 buildings for dogs yet we continually see dogs in almost every building (apartments and townhomes). Interiors are VERY dated (think '90's) with no chance of modernizing. Cheap (nor full-sized) appliances, windows and exterior walls not insulated well. Restrictions enforced this year-no mounting TVs or customizing (painting; fixtures; curtain rods-no drilling) without written consent from corporate. DANGEROUS parking lots for children at play with little urgency to add safety remedies. Waterfalls and lethal icicles from gutters despite constant tenant feedback. Pest issues throughout apartments and townhouses alike. We pay for water yet no spigots for hose hook up. Confusing or lack of communication from corporate. We DO NOT recommend this organization for anything other than cheap rent in lake country area.

Nice and quiet, friendly neighbors and on-site manager, underground parking has heating perfect for…read morethe winter, descent price for the area as well, would recommend to others.

Good price for what you get. The upper management is very harsh and not very friendly. The repair…read moreguys, in a timely manner, but they, too are incredibly unfriendly. Especially if I head guy. The rules are incredibly strict when people break them, they don't enforce them. The manager that lives on site is great, but everyone above her I could do without. The plowing is never maintained, and neither is the trash. the neighbors are friendly, but there is a lot of turnover. I wonder why.

Absolutely love Maple Grove! It's very peaceful here. My building is very clean and always smells…read morereally good. I love that I get a parking spot in the underground garage and have a remote for the big opening door. Maintenance is always on top of anything I request. We have an online portal so no need to call anyone to set up a maintenance request which saves me time! The property manager and her assistant are always really friendly and willing to help. Love it here!

Relatively clean for now but neighbors keep feeding animals although reported to tye office. Mice…read moreare present. The grounds are no longer tranquil that once included a bridge and stream. Bridge has been gone over a year and the stream has been dried up for at least three years. Furthermore, there is debris and garbage in the stream. So many trees were torn down. There isn't any security measures in place. For instance, there aren't any security cameras or secure entries to the buildings. Construction is poor. Noise is terrible between the floors and walls. Management is forgetful. Any work is too much work for some maintenance team members. Coats can't be put in the cost closet because if a sleave bumps into the door, they fall off the hinges. They put very cheap contact paper on very old shelving in the kitchen and are claiming that I did. Also, there was water damage in the apartment at least three times because they couldn't figure out that the drainage hose for the air conditioner needed to drain into something. Bad experience. ​​

Willow Creek had been home to my husband and me for the last 9+ years and the only reason we moved…read morewas because we finally were ready to buy our own house. In 2008 we had moved into a one bedroom apartment and after a few years, moved to a two bedroom after we got married and wanted more room. Overall, this has been a great place to live! Yes, we did have a few negative experiences living there and I'll start with those: 1. We have had a few bad neighbors, but that is a common thing that can happen with apartment living and not the fault of the management. 2. The first year there were a lot of issues with snow plowing but they must have changed companies because the plowing got better the following year. My only issues with snow after that were the people that did not move their cars for the plowing. When you go to your car and you still have to walk in snow because the car next to you didn't move, that can be frustrating. 3. We did have an issue once with mold because of a leaky air conditioner in the above apartment. They did take care of it however they missed a few things and had to come back after I complained and sent them pictures of what they missed. This was however, previous staff that no longer works there. Our good experiences by far, outweigh the few negative ones. The current office staff is great. Ashley and Greg work in the office and they are both professional, helpful, knowledgeable, and friendly. Josh the maintenance manager is awesome as well. They all take care of things immediately if you have issues. I have not had to call twice for the same thing with them. Willow Creek apartments are well priced. There are some newer apartments close by off of Barker Road and they are a couple hundred dollars more for smaller apartments. W.C. is close to the freeway, restaurants, shopping, and activities like parks, movies and roller skating. They have a small dog play area on site, as well as a pool, tennis courts and a grilling area. We lived in the newest building, which is a pet friendly building. Yes, you can hear dogs barking. But I would much rather hear a dog parking periodically then loud music blasting from someone's apartment. Other than periodic music from some neighbors who didn't realize it was rude to play music that loud, we never heard anything else through the walls. Yes, we would hear doors close or people talking sometimes just outside in the hallway while sitting in the living room. But our next door neighbors had a baby and their child's room was on the other side of our living room and we never heard the baby cry. The only time we ever heard him crying was when we were in the hallway - like opening the door when we came home and the moment we walked into our apartment we couldn't hear him anymore. The grounds are kept up well. Since Ashley took over as manager, she has been taking care of many things to make the grounds more presentable and safe. If there is a light out, Josh will take care of it right away. One time a hot water heater was leaking in the hallway - I called to let them know and they were replacing it that very evening. The current staff is clearly very efficient and reliable. I would 100% recommend this complex to anyone looking for an apartment.

Maple Creek is such an amazing place to live! It's so quiet here. Also, they allow dogs and even…read moreprovide doggie bags in pet stations around the property. The grounds are always well kept and free of trash. The buildings are always clean and smell great! Big selling feature for me is that heat, water, sewer and trash is included in rent. Also, my apartment looks updated with beautiful white cabinets and great taste of carpet and flooring. I just love coming home after a long day of work!

Sooooo disappointed in the management at this location, especially Renee. We had been residents…read moresince 2012 and our situation changed this last year and we needed to get out of our lease, there were medical issues and the continued increase in our rent was also a factor. At first Renee said there was nothing we could do except pay for them to advertise and continue paying rent until they re rented it. Being long term residents who also maintained the property I asked if there was anything else we could do, we couldn't afford to pay rent at 2 places long term. She finally said we could do a buyout which was paying 2 full months of rent and giving a 30 day notice. We agreed to that and gave notice on January 22nd and planned to be out the end of February. We filled all nail holes, cleaned and vacuumed the whole unit. We were out by February 27, dropped off keys to Renee in the office. A week later we recieved a bill for $134, I expected a bill of around $60 for utilities that we still owed. I called to find out what it was about and found out we were charged rent of $70 for March 1st because that is what the buyout letter stated. I didn't catch that at the time, even though we talked about being out the end of February and we were out by the 27th it was in writing for the 1st. Then a week later I recieved a statement about our security deposit and they charged us $90 because we didn't sand the nail hole spots that we had filled. They screw you any way they can, after spending years there as good residents that is the thanks we got!

The worst apartment complex I have had the misfortune of living in. Too expensive for what you get,…read moredisgusting dirty smelly dog park, way too many mosquitoes with zero attempt to control them, manager is incredibly rude and dishonest in her dealing with tenants. There is so much more I could I say. Do not rent here

Nice place to live. My building had recently been renovated, nice finishes throughout. Fairly quiet…read morebuilding with an elevator. Rent is a fair price considering the current housing situation and has underground parking. Snow is cleared from the outside lot very quickly and is well salted. Haven't had any maintenance issues yet but the manager is very responsive. Would recommend

From the owner: We are a family owned & operated apartment complex with professional on-site management…read more Hillcrest Park Apartments provides security, comfort, peace, and amenities your lifestyle deserves in the picturesque city of Waukesha.

The complex is beautifully manicured especially since its on the Fox River…read more The view is superb from the full side windows( however chilly in the cold winter months because of poor insulation). The residents are friendly and for the most part kind. The Christmas Get Together and Dinner are a cut above, catered by Rosatis Restaurant. The New manager, an employee of the development company seems very competent, caring, and eager to help. One can overlook the negative comment on the sites website. The staff has been changed and I might say, this is indeed a long needed necessity. The apartments are pricey and rent raised every year a hefty amount. There are extra charges for water, trash pick up and garage which increase often.

We have been at Riverwalk Apartments for 2 1/3 years. We are now moving in to a senior citizen…read morecommunity. This has been a very good place to live. I'm not sure of any real negatives. Maybe a few glitches but that is normal for anywhere. You deal with it and get over it. It is mostly all positive. The facilities are really nice in the prairie style architecture and the up keep and cleaning of the buildings are very good. The location is amazing on the western edge of downtown Waukesha, therefore within walking distance of the library and all of the downtown amenities of restaurants, galleries, shopping, farmers market in summer, and discount liquor, etc. The views from all apartments overlooks the Fox River and Bethesda Springs Park. It is an amazing calming place to live. This also gives opportunity for lots of trail walking or jogging or bicycling. There are 5 separate buildings which means you only have about 30 other units in your building so they are basically very quiet. It is a mix of seniors or singles or young couples/partners/roommates. But we have had no noise in our unit. Very quiet!! We have been very impressed and happy living here and if it was not of our need to go into a senior facility, we would continue to live here as we really enjoy it. The property is well kept with the summer landscaping crew, as well as the winter snow clearing crew which is right on top of any snow fall. We enjoy the heated lower level parking garage and the recycling dumpster is there too. The trash dumpsters are out back. Dogs are allowed on the 1st floor and cats on any floor. We have had no issues with either. Maintenance is right there if any issue arises in your unit or if you point out some issue on the property. The maintenance technician is very knowledgeable and will accommodate you and fix anything you need. All the staff is VERY pleasant and agreeable and provides at least a Christmas party and summer grill out party each year. There is also Bunko 2 times a month. The community center is available to rent for your private parties. This is one of the best and enjoyable units we have been in since we sold our house. D and D