I am filing a complaint regarding The Reserve at Wauwatosa Village Apartments due to concerns of…read moredisability-related housing discrimination and failure to comply with Fair Housing Act requirements. During the application/approval process, management and/or their third-party screening provider refused to appropriately accept and process valid Emotional Support Animal (ESA) documentation, despite ESA accommodation letters being legally protected under the Fair Housing Act. I provided additional supporting documentation as requested; however, the documentation continued to be questioned and improperly rejected in a manner that appears discriminatory. I contacted the company directly to address the issue, but they stated that the matter was not their responsibility because the process was outsourced to a third-party provider. This response is unacceptable, as the property remains responsible for the actions of any third-party vendors they hire to act on their behalf. Additionally, I attempted to follow up with office staff, including Taylor Gaw, but no meaningful assistance or resolution was provided. Due to the continued refusal to comply with legal accommodation standards and the discriminatory handling of the ESA request, we were ultimately forced to withdraw. I am requesting that this matter be formally reviewed and that The Reserve at Wauwatosa Village Apartments be held accountable for discriminatory practices and failure to follow Fair Housing Act accommodation requirements

Towing cars without giving people a notice is unacceptable. If you told people that their cars were…read morenot registered and you would tow it, most people would rather pay you than the $300 to get out of the lot. Towing those who didn't pay after you gave them a final reminder is more reasonable.

I have lived here for a month now so I feel qualified to write a review. I have been very impressed…read morewith Park Lafayette. I have called maintenance for several small items and they have come within 12 hours and taken care of everything. My primary problem has been not knowing which electric outlets are connected to which light switches. Maintenance is also available to assist with personal items like hanging pictures for a small fee. Several items of importance, I gave never run out of hot water and cannot hear neighbors next door or above me. Occasionally folks on the green roof patio will be noisy past 10 pm, but I could shut my windows to stifle that small inconvenience. I just choose not to. The concierge service is absolutely wonderful. Package delivery notices are via my smart phone as well as posted on an electronic message board. All concierges are very friendly. Note that they are located in the south building, so if you come and go thru the north building you will not see them without going out of your way. For that reason, I prefer the south building. In my short time here, the windows have been washed, hall carpets cleaned and garage stalls power washed (spring cleaning). So, in summary, well-maintained, friendly, quiet, great location and wonderful views! I am very happy at Park Lafayette!

I lived here for a year. Besides the awesome view, one of the best qualities here was how nice the…read moremaintenance staff were. They're very good at what they do and I appreciated how they'd explain their processes to me when I was inquisitive. The front desk staff was very reliable. I miss living so close to Strange Town, an excellent little restaurant. The downside was the price, particularly how much they wanted to increase the monthly if I were to renew. Not only that going up, but my pet rent would've doubled. Also, living in the north tower having to cross the driveway to go out with my dogs often felt dangerous because people coming and going from the garage wouldn't usually stop for us. The south tower seemed better for dogs simply because you would not have to cross any sort of traffic to get to the outdoor pet area.

I lived at one of their properties for just over a year when I was forced to leave because of work…read more I did have to break my lease but the second you want to move out there are many hoops to jump through the leasing office is very hard to get ahold of and not accommodating to any sudden life changes. After all was settled I got my lease deposition where the math was incorrect and went from getting a refund to a hefty charge. While I lived there maintenance was great and the community was always kind. It is a great location and I would have 100% recommended this leasing company and the Mayer apartments until the past few months.

I have thoroughly enjoyed living at The Mayer. It is private. I feel safe in my neighborhood and…read morethe Public Market across the street offers almost anything I need. The neighborhood is full of people walking their dog, enjoying the warm weather, and drinking good beer. When I moved to Milwaukee, I could not have chosen a better apartment.

Trostel Square has been a great experience. I lived here for a year and really enjoyed it. Seeing…read moreas there haven't been many recent reviews, I thought it was important to refute some of the negative feedback. The 2 bedroom, 2 bath that I lived in was spacious and updated with grey vinyl plank flooring, and an updated kitchen. Almost every guest we ever had complimented the apartment. Having a first floor apartment with a yard was great. You can't beat the location. It is quieter on Commerce than Water, but you have all the conveniences of living on Water. The proximity to the Fiserv, and all areas of town is great. Despite negative reviews, I had great experience with the management. Every service request I had was fulfilled within a day or so. Even going as far as completely replacing our washer and dryer when we had some issues with that. All in all, I have been impressed with the management of the building and enjoyed living there.

UPDATE----- I loved this place upon first moving in but then after one year my rental rate went up…read morearound 250 extra per month. Working with the Assistant Property Manager Cari is very enjoyable but working with the Property Manager Carolynn Banister is a NIGHTMARE. She is your typical pushy sales person who honestly thinks she is giving you "the best deal of your life". If they could get a new property manager here who is willing to work with you and be straight forward I think they would benefit quite a bit. Great for dogs though!

Review for Briarwick Apartments…read more Living at Briarwick Apartments has been a frustrating experience due to the clear favoritism and lack of professional management. It's disappointing to see certain residents receive special treatment while others are ignored or penalized for the same things. Rules seem to only apply selectively, and management consistently overlooks complaints unless you're one of their "favorites." Maintenance requests are often delayed or ignored unless you're in good standing with the front office, and it's become obvious that decisions are made based on personal relationships rather than fairness or policy. Communication from management is poor, and issues that affect the overall quality of living here are either brushed aside or dismissed entirely. If you're looking for a place where residents are treated equally and management is responsive, I suggest looking elsewhere. Briarwick has potential, but it's being overshadowed by mismanagement and a lack of accountability. And tell people you can just move them to is bad business practices and even if you report the the company who managers the property you'll be treating to a warning on your lease and possibly kicked out seriously do better and treat you tenets with respect they pay you food and living cost know your role.

I love Briarwick, going on three years. The office and maintenance personnel are great. Always…read moreready to help with any problem. The buildings, grounds and parking lots are well kept and they're always making improvements. I love the Packers parties (hope they have them this year).

We did a short term lease here for 6 months. The apartments as a whole are pretty nice. We didn't…read morehave any significant issues with neighbors. We were on a corner so we didn't share walls with many people- so I have zero noise complaints. The grounds are kept nice and clean. If you love animals/dogs this is definitely the place for you. Reminds me of a petting zoo. The bees/wasps in the summer were absolutely terrible here/ bugs seep in from outside in the entry way all summer long also. Rent everywhere is astronomical- so to live in oak creek I guess we paid the price- $2200 with attached garage. Little steep. Don't plan on getting your security deposit back- we cleaned the apartment and had minimal paint touch up's, etc but still got charged $200 for cleaning and a $45 paint fee for above normal "wear and tare" if I didn't have other significant things going on I'd ask for pictures because that's ridiculous ...they are stealing from people quite frankly -especially considering the ridiculous monthly payments... the response time is slow when you reach out to them (granted there are a lot of tenants) so understandably there may be a delay but... eh. 3/5 seemed appropriate

Wonderful apartment complex. I've lived here for about a year and absolutely enjoy it. The grounds…read moreare well-maintained, and the apartments are up-to-date. It's the third apartment I've lived in and I've never felt more at home here. It's a safe neighborhood and the complex has great amenities. The pool and hot tub are great in the summer, and the fitness center is great year-round. I haven't yet gotten the chance to go in the main building due to COVID-19, but haven't found the need to at this time. Whenever we have needed maintenance, they've been there. The longest wait was one, maybe two, days. I truly commend them on their job. It depends on their workload, but I had a low-priority issue that was taken care of in less than two hours from when I submitted the work order. I can't think of one issue that we've encountered here. I'll most certainly be staying here until I purchase a home. Take reviews from years ago lightly. Whatever was an issue prior has certainly been resolved.

Want to continue to let people know not to move in here…read more Despite the lack of cleanliness of the property and many other issues I would gladly share w anyone considering the property There goal is to truly make your exit experience miserable I let them know I was leaving 40 days in advance They decided to say I let them know 21 days despite there being no actual form 2 months after moving our rather than receiving my security deposit, I was made aware they are suing me for an additional months rent

Update, September 2025: Management swiftly replaced all of the appliances in our unit with…read morebrand-new ones, and they are functioning perfectly. Blinds are scheduled to be installed later this month, which will fully resolve the concerns I originally raised. We are very happy with how our property manager, Amber, handled the situation once we were in touch with her; it just took a little time to get there. That said, we now feel confident recommending this building. While move-in was a bit of a snafu, we believe this was a learning experience for all. Amber and her team deserve recognition for their professionalism, responsiveness, and follow-through. Otherwise, the location is amazing, the common areas are very clean and well maintained, and our neighbors have all been wonderful. - The only reason I'm giving 2 stars (instead of 1), is because the concierge and maintenance staff are wonderful, kind, responsive and genuinely helpful. Unfortunately, the apartment itself and leasing are the real problem. The unit I was shown on my tour was much nicer than what I actually received, and this was never disclosed. The kitchen appliances look like they came straight from a junkyard, scratched, stained, broken, and barely functional. I would have paid more for a better unit, but I was never given that option when signing our lease. I didn't expect brand new appliances, but I did expect them to match the quality of what I saw on the tour. On top of that, half the rooms in my unit don't even have blinds. The tour unit did, but I was told blinds and appliances are "luck of the draw" only after moving in, and that I could pay extra for custom blinds. Why would I pay out of pocket to add value to a unit I don't own, especially when the expectation was set during the sales process that I would receive those blinds? Move-in was also tricky. We rented extra storage, but the leasing office couldn't clearly tell us where it was located. We had movers on a tight timeline, and the lack of clarity wasted valuable time (again, the concierge was the only person who was quick to help us here). And there was someone on the team parked in our spot when we arrived on move-in day. I could overlook those mistakes if the apartment itself wasn't so crappy. Bottom line: the non-remodeled units are dated (they look like the apartments I rented in college, like eight years ago, but with worse appliances), and the remodeled units are TINY. And if you lease here, it looks like your risk having a kitchen with appliances that barely work (our oven does not get hot, the fridge is too cold and iced our food and ruined my insulin, and the microwave and dishwasher are literally falling apart.) There are far better and more updated options in Milwaukee at similar price points. I regret signing here and am already accelerating my home-buying search.

This review is based on my experience and is not intended to sway anyone one way or another…read more Context: 1 bed, 1 bath, balcony, south-facing, above floor 15. I've lived at The Moderne for seven months--my first downtown living experience. I'm not picky whatsoever and my non-negotiables were safety, budget, and natural sunlight. While many apartments met these criteria, The Moderne stood out for its height, guaranteeing both sunlight and incredible views. I chose a south-facing unit, and the morning, afternoon, and night views are stunning. ----------------- Main Pros: -The views are unbeatable. Sunrises, sunsets, and the city skyline are all visible from my unit. -The location is prime--Deer District events, restaurants, and bars are all within walking distance. The area feels safe thanks to the Bucks's security presence. -The apartment itself is well-designed, with modern appliances, clean finishes, and thick walls that minimize noise. -Staff shoutout- Mitchell is the best concierge in the city--professional, dedicated, and genuinely kind. The Moderne should value him the way the Bucks would if Giannis wanted another supermax. He's the first person you see when you arrive and the last when you leave, setting the tone for a welcoming and exceptional atmosphere. -There are apartment events for tenants to congregate and socialize as well as local food discounts for Moderne tenants. -Onsite parking is heated, though expensive at $200/month. A $100/month lot is available nearby. --------------------- Main Cons: Fire alarms. In seven months, they've gone off 26 times to my count, at all hours--1 AM, 5 AM, 10 AM Mon-Sun. At first, I evacuated, but after countless false alarms and the same "faulty alarm" excuse from leasing, it's clear this is a serious safety issue. If there's ever a real fire, how would we know? Despite $2K+ monthly rent each, you're telling me it will take 2 weeks for a diagnosis?? GTFOH. Elevators. One of the two west elevators has been out for 28 days and counting. For a high-rise, this is unacceptable. Our lease agreement requires on-time rent payments in exchange for the bare minimum, The Moderne to maintain the property. Expedite the service. You wrote the contract, and you agreed to the terms. Do something about it. Noise. We live downtown, you can't 'fix' the noise, but you can mitigate it. Thus, I strongly recommend living above the 16th floor. Floors 9-15? I genuinely don't know how you tolerate it. Facing south, I overlook 3rd Street, home to bars, clubs, and restaurants. Daytime noise and game-day chatter are expected, but past midnight, most places quiet down--except 3rd Street. Many bars stay open until 2 AM, and Truth Lounge keeps the party going until 3 AM. The issue isn't mainly their music--it's more so the crowd. Police park outside hours before closings, knowing what's coming. Cars and motorcycles with deafening sound systems rattle windows from 1-4 AM, usually on Sundays (less frequent in the colder months). The cops only intervene if a fight breaks out--otherwise, sirens blare, and chaos unfolds. People argue, scream, and flood the streets, turning the area into gridlock. Some say city noise is like white noise--but this? This is relentless. The Moderne can't fix it, and the police won't. If you want some peace, live above the 16th floor. ----------------- Other Inconveniences: The trash chute on each floor was sealed off after six months of living here due to "significant damage," forcing tenants to take the trash to a communal area. My guess (speculation) is that you don't just stumble upon major damage. They might've known of it in the past and, rather than fixing it then, took their chances, leading to this costly mess. Smell. I can't for the life of me fix this lingering smell that has consumed my kitchen. I have used every kind of remedy and haven't found a fix. I see other reviews talking about it, too. My best guess is the shared plumbing system. There are either leaks/cracks in pipes, or they simply aren't regularly maintaining the drain lines that run out of the building, which is causing trapped sewage gas to run back up into the system. Regardless, it's liveable but an inconvenience. Cameras: I understand the need for privacy, but wouldn't it be common sense to install security measures in high-risk areas? The on-site garage is extremely tight, with little room for error on each turn. If someone were to hit my car, they could easily drive off without accountability. With no cameras, there's no proof it even happened. I'm no lawyer, but if it's legal to install them there, why not take steps to protect your residents? ------------------------- I appreciate those who took the time to read this. I focused on the cons in hopes of driving improvements at the Moderne. If these issues, along with others mentioned in reviews, were addressed, this place could be far more competitive. However, as it stands, I don't plan on renewing or recommending it.