I appreciate the detailed response, it was very informative in ways you likely didn't intend. Rather than addressing feedback with professionalism, you opted for personal attacks and assumptions, which speaks volumes about how customer concerns are handled. If this is the public-facing tone of the business, it helps clarify expectations for anyone reading. Feedback is an opportunity, not a threat. I hope future responses reflect the quality you claim your products have, and you proved my point as to why this business should be closed. read more

Ordered their Rocky Mountain Trout three times. It is Excellent and I'll be ordering again Zero problems with shipment and delivery read more

Great store for the meat eaters!!! I can't believe I haven't posted a review before. I have been ordering from here since they opened up the first store. They have an extensive selection of different steak cuts and grades. They also have pork, sausages, carpaccios of meat and seafood, veal, and more. The process to order is very easy, especially if you live in South Florida. Simply make your order on their website and choose delivery or pickup options. The item details are well explained and photos are available making it even easier to order. They also have other items including wine, ice cream, cheeses, seafood items, and sauces available. You can make a nice dinner with just one stop. The staff is friendly and very helpful. Delivery process is also very effective. They packed everything very nice and safe by including ice packs inside an insulated bag. I believe the bag is reusable so that's a cool souvenir from the guys at Meat N' Bone. They also have a rewards program in which you collect points from every order and can redeem for discounts later. The quality of the meats are superb and the convenience of ordering online and have it delivered to your house is priceless. Their prices are reasonable and delivery is free in the Miami area except for same day option. Cool store! read more

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I ordered seven packs of 16 oz meat, but three of them were underweight. You mentioned that a slight margin of error can occur during cutting, and offered a 10% coupon. However, wagyu is already expensive, and I'm very disappointed with what feels like an unreasonable excuse. It's hard to understand how this could happen when the weight should be checked before shipping. read more

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Labor Day weekend, 2022, hosting 50 people, five courses. Of course I had the basics, steak, pork shoulder, specialty blend sliders, chicken skewers, maybe a vegetable - but I'm finding our level of "foody-ness" as a society has set a new bar. So where do we go next? To the internet... of course I think my butcher can get anything, and the restaurant supply warehouse has good provisions... but a simple web search landed me on meatnbone dot com. And I'm glad it did. The site had that 'je ne sais quoi' that I wasn't finding elsewhere. So I tried them out. Started with a simple Wagyu beef rib. The ordering process was cake, and what arrived looked great, cryo-packed - score. A day and a half of dry rub and several hours of low and slow in the smoker later yielded perfection. These became the talk of the party and I wish I had more. Looking forward to trying their butcher box monthly service. I just want to know more about what they offer. Fantastic customer service and website. read more

Meat N' Bone - Wagyu beef ribs - Butcher Near Me - Coral Gables, Florida

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Remember when it became uncool to wear fur coats? Yeah, me neither. But seriously, I know it's a thing. Have you ever wanted to showcase your love for meat but never have found the suitable venue to claim as homebase? Well, you've reached your final destination. This is the kinda place you wanna flex your "I know about meat" muscle. I mean, it's really something when you can taste the amount of intent they put behind procuring the proper piece of meat before it's sold. Plus, one of their most noteworthy entrees offered at their next door restaurant is the bone-in ribeye that's dry-aged in Diplomático rum surely worth a visit from your affluent palate. I certainly rate this establishment as a top-notch spot to buy premium meats. Even the jarred truffle cheese encapsulated in fine herb-immersed oil exceeds the standards previously set by others. This is the kinda place that vegan nightmares come from and im all for it. They offer the finest cuts of beef sourced from reputable farms who make sure their cows are fed a nutritious diet free of harmful steroids and toxic feed making every morsel of their beef pure in taste. Aside from the meat, they also sell plenty of grilling accessories and accoutrements to serve alongside. Truly, this place is leading the competition by sticking to quality before quantity. I've sent several people here and they have all returned to me with compliments on how delicious their cuts are. Aside from being one of the best specialty meat markets in the area, they also offer great customer service which is incredibly important. read more

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I came to try the place as I live nearby and was looking for a good meat place. I have now ordered the bowls twice for pick up and have been very good. The meat was tender, the flavor was tasty and cooked to the term I ordered. The bowls come with rice or quinoa and greens. I gladly see they also include avocado slices! As for the size it might not look as much but it is indeed enough satisfying. read more

Meat N' Bone - Filet Mignon bowl to go - Butcher Near Me - Coral Gables, Florida

We visited the Wagyu Bar a few weeks ago and felt in love with a few diches so I decided to drive down 30 min to pick up a few sides to eat later at home. When I asked the young lady at the register for a Benton's Bacon Mac & Cheese and Steakhouse Creamy Spinach to go she seemed a bit confused and told me that that was at the restaurant not in here. Then someone overheard the conversation and said that yes, they could place that order and I can take it home... So I also wanted a pint of the most incredible Ice-cream in the planet, The Highland Truffle Ice Cream | Infused with Single Malt Scotch, sadly they were sold out... So I change to a different one base on her suggestions, but I had already try 3 different ones before and none of them came close to the one I wanted. I placed the order for the 3 items and was told to wait 20-30min which was odd since the website said they sell those sides frozen to be bake at home, I pushed her on that and she said they don't sell them frozen. See my screenshot of their website. Then when I finally got home and prepared my meal I realized that the Benton's Bacon Mac & Cheese was not near to the quality it had the time before when eating at the restaurant, the Steakhouse Creamy Spinach was okay and the alternative Ice cream was good but not great. My conclusion is that the personal working there probably don't know how the whole thing works or they changed the "menu" without updating the website. I must said they were very friendly and I wish they step up big time the quality of the Benton's Bacon Mac & Cheese... read more

Meat N' Bone - Their web said the sides come frozen but they don't have it. - Butcher Near Me - Coral Gables, Florida

Hi quality steaks and seafood! You must try the a5 Miyazaki wagyu filet mignon, it's not like the typical filet you're used to it's got a ton of marbling and it literally melts in your mouth, way better than any steak I've ever had at any steakhouse, and trust me I've tried them all! Fire up that cast iron and cook for two minutes on each side until internal temp is 120 then let it sit for at least 5 min. Don't be deterred by the price, the filet mignon I'm referring to is $140! It seems expensive because it is but as soon as you try it you'll know it's a great deal and you won't regret it! I've tried them once for the seafood but the steak is the main thing to get from here. One thing that is annoying is sometimes you'll place an order to find out later by a phone call that they're out of stock so just keep that in mind, the website doesn't always reflect what they have. Happens maybe 25% of the time. read more

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ABSOLUTELY RIDICULOUS customer service! Is the food tasty, sure, I'd give it a solid B+. But receiving a $2 refund for having to wait nearly 30 days for a two day delivery is insane. Not to mention that I didn't even receive the products that I ordered, they were completely different. Coming from a 2-time customer, go with a different company! read more

My experience, Never buy baby back ribs, they rip you off, listed as 1.5 - 2.5 pounds, you get a 1.2 pounds and they don.t care! Paper thin ribs for your dog at $38 per pound. Go to the local grocery store to get better deal. They also failed to send 2 items, no ice in box, and offered $50 store credit. I demanded cash refund, 1 week later I got it, will never buy from them again. They must have new management or no management, sad. read more

This place is absolutely horrible. I ordered a 7-bone rib roast for Christmas online, and I received a 3-bone roast. I am trying to get someone to speak with and everything points you to submit a ticket online, and there's been no response. I called and finally got someone and she said everything must be done online or via text. I've texted and no response. DO NOT PURCHASE FROM THIS PLACE! read more

I am so beyond satisfied with my experience with Meat N Bone! I placed an order and Michael was super helpful. It was delivered in just less than an hour and packaged with a cold pack and everything. The skirt steak was delicious! My husband has visited the store in person a few times and we can never go wrong buying meat from this place. Highly recommend for amazing customer service and delicious high quality steak!!! Looking forward to continuing to be a loyal customer here. read more

Mehhh. Their meat is ok. I think it is good but very overpriced. You can find similar great cuts of popular steaks (e.g., grass fed, USDA prime) at Wholefoods, Milams and Fresh Market, which are cheaper. Probably makes sense to go here for speciality items which are not offered at the other places. read more

Had a problem with delivery package. The styrofoam box had cracked during delivery and so the dry ice didn't keep it frozen or below 40 degrees. I sent them pics and told them i threw away all the meats because i did not trust the temps of the meat. They gave me $.01 cent credit. Not very good service on their part. Very disappointing they would not back up their service. also i had paid $2.99 protection plan. Sucks that companies hold up their end. read more

Meat N' Bone - Butcher Near Me - Coral Gables, Florida

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Great local store for quality meats, condiments, and wine. You can get A5 Wagyu meats and tomahawks.

Excellent options and quality and general Eric in the counter was very helpful and knowledgeable and new what I need it exactly

I've ordered from this local butcher about 3-4 times already, and I am super satisfied every time. They have my favorite cut of steak, the hangar steak, to new cuts i've never tried before like Denver steak, spider steak, and more. Their flat iron is also of great quality. The steaks either come to you either recently packaged and refrigerated or previously flash frozen within the past 2 weeks. The steaks have always thawed well, cooked well, and even if the color turned a bit grey outside because of myoglobin, the steaks were fresh on the inside, and cooked well. They sell other wild game meats for me to try as well, and while some were not my favorite, the meats were always fresh. I'm happy to have found a local butcher that also delivers to miami are for free, and their pricing is unbeatable. Try buying a ribeye or filet at trader joes, whole foods, or publix, and you get more expensive and less quality. Those places dont ever have the special cuts i want either. So i'm a happy customer! Attached is a picture of the denver steak i cooked :) read more

Meat N' Bone - Denver Steak Wagyu - Butcher Near Me - Coral Gables, Florida

Terrible online customer service. Urgent order was not in stock, and we were not informed until we inquired three days later after paying for overnight shipping. They then attempted to charge extra to deliver a replacement. read more

Excellent experience ordering for delivery! Ordered online - they were sold out of the size in two items I ordered but Eric contacted me immediately to resolve the order and even offered a discount. The quality of the meat was unmatched - as an avid meat eater and someone that has ordered from many online shops, this was the best! Delivery was seamless and next day. Will be purchasing again and again! read more

Meat N' Bone - Butcher Near Me - Coral Gables, Florida

Very poor communication and coordination of services. Notified my order was ready to pick up; arrived in the late morning after driving 40 min and was told to come back at 2 pm; when I stated I could not, was promised a delivery that same afternoon; delivery didn't happen; had to drive back next day to pick up the order. No calls or notifications along the way. Learn how to run a business with a focus on customer experience. read more

Great meat selection! The wagyu picanha is awesome, I was very surprised to see they have different levels, extremely uncommon here. read more

Meat N' Bone - Wagyu picanha! - Butcher Near Me - Coral Gables, Florida

My sister ordered us some food for the holidays, on January 15, they called and told me they have a delivery for me. This is after my sister cancelled the order. If you like good customer service, don't order from here. Can't attach a photo, nothing has been delivered. read more

We've been customers for years at this location, however today was the last day as they were very rude when I came to exchange their bad meet. This was the first time I had an issue with them and they did not handle it the best way, as their client I felt humiliated and embarrassing having to discuss what was obviously wrong. If it doesn't look or smell good TO ME it won't taste good. read more

The best highest quality meat! We were happy to dine with them prior to seeing the show Magic Mike. We always look forward to a good steak dinner at Meat N'Bone. read more

Cassie P's household loves a good BBQ and the majority of those are powered by Meat N' Bone. I'm so glad we found this local butcher shop for all of our carnivorous needs. I'm not one to shy away from a trip to the grocery store, but Publix doesn't always have the greatest selection of meats. This is so much better! Meat N' Bone makes it easy to order online and you can get free delivery (two hour delivery is even available) or you can pickup in the store. There is also nationwide shipping, but thankfully, we don't have to worry about that. We almost always get the picanha and from there, add on other cuts of beef like stripsteak, and some sausages, too. The really have EVERYTHING you may want from pork and elk, to duck and chicken... All different cuts. They also have items to round out your meal like beer, wine, charcuterie, cheese, and special spices and salts. Our orders are always prepared on time. There have been a couple of instances when they haven't had what we asked for in stock and it's either easy to make a substitution or just get a refund. All in all, this is quite a cool operation and we'll definitely be repeat customers! read more

UPDATE 06-25-2021 - After posting my original review dated June 20, 2021 Luis M from Meat N' Bone contacted me, then followed by Gabriel LL from their Customer Service Division and offered to me the choice of either reshipping a new Picanha or refunding the cost of my order. I did choose to have my order refunded and Meat N' Bone promptly refunded the total purchase price of $88.64 to me, thank you. I was very impressed with Meat N' Bone fast response and their willingness to correct my order in a very timely manner, which showed me Meat N' Bone is a very honorable company and they did the right thing for their customer. This shows me Meat N' Bone is a stand-up-company regarding customer service and satisfaction, so I would give them 5-Stars in that area. Hopefully Meat N' Bone will improve their shipping methods for future customers. ------------------------------ Order #60338 - Picanha USDA Prime - 06-20-2021 IF I could leave 0 stars, I would... On Sunday June 13, 2021, I placed an order with Meat N' Bone - Order #60338 for Picanha USDA Prime Large 3-4 pounds at $59.99 with shipping at $29.99 including a protection plan cost of $2.99 and state tax of $1.96 for a Grand Total of $88.64 of hard earned cash which turned out to be a waste of money. I should have set the money on fire; I would have had more satisfaction watching the money burn than this inferior rancid piece of meat gave me and my family... The Picanha arrived on Thursday, June 17, 2021 in a sealed box. Inside the box was a sealed with tape Styrofoam container (lid to container), warm to the touch. I removed the tape and inside was the Picanha completely thawed with (2) small thawed gel packs leaking onto the vacuum sealed Picanha. These small gel packs are the type one would use for a short-term application like a bruise or similar application; they are not, or were not 'dry ice'. Mean N' Bone states on their web page "ships in a cooler with dry ice". Gel packs of this type are not 'dry ice' and will not keep anything cold or cool for long. The temperature of the Picanha was 49.4 °F on arrival. Had I known Meat N' Bone would ship without dry ice I would never have ordered from them. It is my extreme hope someone reads this review and maybe they will not become a victim to such false advertising and waste their money on such an inferior product. I removed the thawed sealed Picanha from the cooler and washed the leaking gel substance from the sealed packaging the best I could under cold water and placed the Picanha in the refrigerator still in the vacuum sealed packaging. On Saturday, June 19, 2021 I made the Picanha via grilling and the meat was inedible. The meat had an off-putting smell and tasted rancid or spoiled; the meat was thrown away, uneaten... My best advice is to stay away from Meat N' Bone as they do not even know what 'dry ice' is, so can you trust them with cuts of meats. read more

They are great! Highly recommend! Excellent quality meat and Manager Gabriel for online was incredibly helpful and professional!

Ordered from this place twice and will never ever do it again. First of all, everything arrives frozen to the point where you need to defrost it 24-48h. What's the point in selling a sashimi grade fish if no one can defrost it properly home, so it's going to taste awful once thawed in the fridge??? Why on earth your air chilled chicken arrives frozen? One can say "it's Miami we gotta freeze protein in order to deliver it". Well, Whole Foods and Amazon fresh figured it out and deliver air chilled food air chilled! So should you be able to figure it out to. And cherry on the top, the belly of ora salmon in vacuum seal tastes/smells like an old fridge. Could not stomach it even covered with 1 Oz of goma oil and soy sauce. So you keep it in an old smelly freezer and vacuum it once it's ordered? Yuck! Whole Foods offers way better protein. Don't waste your time ordering it here. read more

Great customer service, great selection of high-quality meats. I really couldn't ask for more. We were greeted by friendly faces and given a complete breakdown of their concept and quality meats. I'm considering buying meat exclusively from them. Of course, it is a premium service with a premium price but I love supporting small businesses. You can tell these guys have put so much effort into their craft, website, and storefront. We got 2 10 oz ribeyes with beautiful marbling for $9 each! Comparable price to local grocery stores but the QUALITY! We will definitely return. read more

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I ordered some brisket and had issues with the shipping date and initially it resulted in a refunded order, but Juan went above and beyond and called me back the next day willing to make some additional adjustments and treat me with a high degree of customer service. Everyone makes mistakes, how you respond to those mistakes shows what level of integrity a company and their people have, and to this company I offer my greatest appreciation for their extra service. read more

Despite some timing issues and delay of my product the team packaged the meats properly and even sitting out in 90 degree heat for 7 hours the meat was still safely frozen with dry ice. Unfortunately the knife I ordered still has not arrived. I spoke with Gabriel who has been very helpful and am still waiting on the knife I ordered. I will update this review when or if I receive the other part of my order that should have arrived already. read more

Ok! So I frequently order my ,beef, poultry, wild game, and fish from them. I must say, i have yet to be let down. I have stayed on the edge of economical choices, plugging everyone in awhile and have absolutely not once been let down. The quality and selection of seriously delicious products (due to my culinary skills) are only topped by excellent customer service. Great shipping, packaging and surprises with some exotic meats are found here. Now yes! You can definitely go crazy and buy a Tomahawk crown roast, Wagyu and so forth, point is they carry all sorts of products of which non will let you down in my humble opinion. and I know a little about food. So look them up and Oh! They even have a little place to visit, and eat at the Coral way storeEnjoy. read more

Meat N' Bone - Sea bass,salmon,pork chops,tenderloin,denver steak,steakhouse burgers, sausage,chicken drumsticks, thighs,baby back ribs. Ate the Rib eye - Butcher Near Me - Coral Gables, Florida

Purchased the most incredible cut of skirt steak. Will be back for more. Highly recommend if you're a foodie.

Best selection of meats in Miami and we also come in to see Eric who is the most knowledgeable and efficient employee there. The quality of the meat is important, but when you are helped by someone who can guide you, it makes the experience superior to any other meat store out there. Thank you Eric and team for always helping my husband bring home a delicious dinner. We don't get our meat from anywhere else. The sausages are one of our favorites along with Picaña. read more

What a great business. I was looking for bone marrow, and found the best lamb steaks, bone in filet mignon and beef roasts. All three of these had the family say Best Ever!!' Didn't care for the Wild Boar Sausage, but all else was excellent. Great packaging, fast delivery. Thank you. read more

Great quality meats seafood and barbecue accessories and products! Stop by and treat yourself! read more

We got Japanese wagyu, grouper, sausages and Australian wagyu picanha. Their beef is amazing, you won't regret it. Melt in your mouth, life changing good. But the fish, I would avoid. It didn't taste fresh. It's too fishy for me. read more

Meat N' Bone - Japanese a5 wagyu - Butcher Near Me - Coral Gables, Florida

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Top quality meats delivered directly to my door ON THE SAME DAY! The meat is just amazing and they have everything that you need for a BBQ with your friends. American, Argentinian and Brazilian meat cuts, sausages, charcoal, plastic cups and cutlery. They must consider sell craft beers and make some Beer and Meat combos! This guys really know about meat, if you don't know the difference between PRIME and CHOICE, you will find a lot of helpful info on their site! Good job guys! read more

Been purchasing prime meats and seafood from MeatnBone for a while now. I gotta say I have not been disappointed yet! Very friendly, but professional staff with great service to their customers. All meats come packaged vacuum sealed, and very fresh. Love me some MeatNBone read more

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