We were in need of post surgery aids so we came to Congdon's. We were impressed with their large…read moreselection of aids and well being items like pre / post surgery soap, lotion and cream, wound care and dressing, sports medicine - anything you can think of. The store is large, one level wheelchair accessible. There were five staff that I could see assisting folks. The woman that assisted us was professional, discreet, and knowledgeable. She was certified in fitting aids. I'm happy we stopped in today.

Some of the staff at the desk are not very friendly and nice. I called to change my order and…read moremodify the person I was talking too was not very friendly I was not even done talking and she hang up on me. I have a problem with my voice after my surgery I got a cracky voice. Some people they can understand me just need to have a little bit patience on me.

We would like to give a MASSIVE shout out to Ray (don't have his last name sorry) who installed a…read morepole by our bed so hubby can help himself up after his hip replacement next month. He also provided us with a higher toilet seat making it easier for him to go. These things will all make his life easier after his surgery. Ray was informative, helpful and kind as well as very efficient at what he does. Thanks so much Ray!

I was looking for hypoallergenic bandages this place has a wide variety of first aid supplies and I…read morefound what I needed. They have a better selection than any drug store.

My wife needed to get a walker to help her out. We went to Healthcare Solutions, as we had been…read morethere for other issues. The selection of walkers was extensive. Rebecca helped my wife with selecting the proper walker for her size and needs. Excellent service and would highly recommend.

I purchased a lift chair from healthcare solutions in May 2025.I am totally disappointed,the chair…read morehas caved in I can feel the springs, it is so uncomfortable. went to see them a couple of months ago about this problem,no service at all,they just ignore you. After many phone calls, they sent a technician to look at it 2 weeks ago I still haven't heard from them.I am 88 yrs old,I need my chair. 2100.dollars later still no word. My advice don't go near that store they don't take the time, they just don't care. Doris Goulet.

I purchased a item from Med Mobility back in November 2024 that was faulty. I e-mailed the…read moremanufacturer twice and got no response either time I recently connected with Med Mobility where I purchased the item from and ended up talking to Danielle. She went over and above in ensuring that my needs where met and was able to advocate a exchange for me even though the warranty/guarantee was past. Danielle even spoke to me about a program offered in Alberta that alot of Albertans do not know about the assists individuals in need to get medical products based on income. Med Mobility - 5711 - 104 Street, Edmonton, AB

I truly and extremely thankful for the way the Med mobility help and efforts to give me the best…read morewalker i can have and with such outstanding persistence handles assigned workers. Thanks for the fast action of the store manager name Daniele Lindgren as soon as she met me and show me all kinds of Walker that really fit to my size height and weight I got it immediately. More Power!!!

I recently broke my toe and was only given crutches when I left the hospital. As I've never broken…read moremy toe/foot/leg before, I didn't really know that I might need something else that would make it easier for me to get around. After spending many, many, MANY hours on the couch, I decided I needed something better. I had heard about air casts, which is like a walking brace to put over the foot without putting any weight on my toe. I called around to a few places and Healthcare & Rehab had them for significantly cheaper than the others I called. $145 for a short boot compared to $165. I went in and told the lady working that I needed an air cast. She asked my shoe size and went to the back and got the correct boot. She put it on my foot for me and explained how to pump the air into it and to deflate it at night. We made a little bit of chit chat at the counter when I was paying and she told me to get better soon, etc. I didn't look around at any of the other products, but the store was fairly big and there was lots of stuff, and it seemed neat and organized.

I ordered Dexcom G7 sensor they send me Dexcom receiver not one they send me 4 and charge a huge…read moreprice. whenever I call to customer service, they don't know who is handling transferring to one person to another one and playing games. Today I tried to call its coming they are closed looks like they don't want to pick up my phone. This home health store playing games with diabetic patients. Customer service are very rude they will not treat well.

Ok, I ordered 2 dexcom transmitters from these guys for a very reasonable price. My Walgreens in…read morethe U. S. Has continually screwed me around. It took them a month to get me my last trans. I hate being without my CGM. Sticking my fingers is not fun at all! I took a chance, I didn't think it could possibly be this easy to get the Dexcom from Canada. It was. 2 transmitters arrived in about 5 days fully chargedged, good for a few months, not expired. I am quite satisfied and will be using them often. thx.

Excellent company , customer service was top notch . John was a caring helpful man . I would use…read morethem again in a heartbeat, people in this business that are both knowledgeable and caring are hard to find . His prices were very reasonable as well

This business was recommended to me by a competitor who did not have the product I needed. The…read morecustomer service was EXCELLENT and I purchased an air cast boot at a reasonable price. As a new business, they are ALREADY giving back to the community through an in-house Christmas promotion. Choose a gift and have the option to keep it or donate to a charity. The true spirit of giving back to the community! Thank you and I will continue to support this new business. Verna

Came in the store to top up on some supplies needed after a surgical procedure. I need to preface…read morethis: when my brother was alive, in order for us to care for all his needs at home. Aspen Healthcare was the place that provided all of that. 60cc syringes, g-tube catheters, connectors, all the surgical dressings, right down to the petroleum jelly packets or isles paste. At the age of 8 years old. I could demonstrate how everything was used. I am no stranger as to how things are ran in the store. Yesterday, in some of the supplies that were needed, I needed some thing that was in a box. There was a price on the back of the box. All the boxes have prices on the boxes. With Individual prices or box prices. I just needed a few and I grabbed 6 out of the box. Every single thing that I bought yesterday, had to grab out of a box. Nothing out of the norm. There were 4 other customers in there aside from myself and my two daughters. Jim took over after the customer ahead of me was through. I was not greeted or asked if I found everything that I needed, we were just watched like we were going to steal something. Anyways, Jim started ringing me in and came to the iodine q-tips. He glanced at them and looked in the system for them and then told me that they weren't sold individually that they were sold as the entire box. I said, oh okay; I'll take the entire box then. He walked over to the box by a male customer and very rude and loud told me "dont go around digging in boxes." My daughter was immediately appalled at his tone and lack of discretion in front of other customers. It was like he was trying to embarrass me. I apologized and I let him do his thing, he came to the scalpels and he had to go grab the box for it. That's when I told one of my daughter's that I was going to say something. She immediately left. My other daughter remained. I asked Jim why he called me out for digging in boxes when that's how every item in the counter that I was buying was obtained.... he said well not the closed boxes. Just the ones with the tops cut off. Not true. The scalpels, gauze, adhesive dressings were in closed boxes and same with some of the 22g needles. Not sure if the treatment was because of the way that I was dressed because I had surgery two days ago and walking around with surgical drains hanging out of my body. Or the fact that we are indigenous First Nations. Either way, when I found out that Jim was the owner, I was even more taken back and disappointed. It was a simple mistake Jim. At 40 years old I didn't have to be called out like a child in front of your staff and other customers. Do better

Horrible customer service!! My elderly parents got equipment installed by them and it was done…read moreincorrectly. When my dad called to have it fixed, the owner Jim was incredibly rude and even told my dad he was " messed up in the head". I don't know of anyone who would actually speak to their customers this way. Needless to say , we will never use this business again. It's shameful for the owner to speak to seniors that way. If I could give zero stars I would have.